Reliance Communications Complaints & Reviews

Hello, i am a user of reliance mobile in punjab circle. My no. Is [protected]. I have made bill payment on 3rd october, 2017, but my connection has been made inactive on the same date, i made payment. I am not able to contact customer care either. I am facing problem as it is my number for a long time. Please look into the matter amd resume my no. As soon as possible. Thankyou!
Nitish sharma
Alternate no. [protected]

I have not been receiving my internet connection since september 15, 2017. Furthermore, i had made several attempts at calling their customer service team. However, since my first attempt till date, i keep receiving an automatic voice response stating "due to exigency, our services are currently unavailable. Thank you for contacting reliance broadband". I had even emailed them, but have not received any response yet.
Now i am receiving an e-bill stating my payment (Rs. 942.59) is due on october 11, 2017.
This is very unreasonable.
I am writing this complaint hoping something will be done.
Their call center number is [protected].
Their e-mail address is [protected]@relianceada.com.
My reliance subscriber id is[protected].

Ref. Our mail dated 27th aug 2017.
My board band cooection no:[protected]
I have requested to disconnect the broad band connection in the month of 27th aug 2017. But, it has not been responded from your side and no action was initiated till date it has not been done. But, you are unnecessarily collecting charges rs.2911 for the month of from me. It gives me unnecessary mental tension and lose of money. If you fails to take necessary action after seeing this complaint, i will approach consumer court. Also, sending threntening sms to me.

Hello sir, mene power bank liya he reconnect 10000 mah ka.. 2 mahine huie aur usme kuch problem aya he shayad se 99 % cable kharab huva he.. Mene jamnagar se liya huva he aur ab me seawood, navi mumbai me hu.. Aur me sanpada resq me gata tha unhone mujhe kaha yaha pe nahi hoga hamare systme me koi number hota he jo match nahi ho raha he.. To phir bhi mene jamnagar vale jio digital sales manager se bat karay unhone un se bat kar mujhe kaha aap apke najdiki realince jio digital ma jaie me waha bhi jakar aya unhone kaha resq me jaav... Mujhe kidhar sahi javab nahi mila phir mene costmere care me baat ki unhone ka suggests diya... Please sir mera problem solve kijiye.. Aur me jio aur aap logo ka bada supporter hu sir.. Plzz sir meri help kijiye mera contact number [protected], [protected], [protected]..

Dear sir: i karthik having an reliance landline number which is not working from past 6months no incoming and outgoing and they are just telling to pay bill and i have visited to store and they simply ur facing problem can not done by our team or store & there is an store in charge her name is mr. Jagdeesh when ever we go there he tells that we are help less and demands to pay bill and my number is (040_[protected] this is my land number and my alternative number is ([protected], [protected]) pls take a serious action on them. Yours faithfully
(Karthik)

Dear sir,

I would like to request you please refund my extra amount by online bill payment transection throue paytam.com my reliance number is [protected] this is post paid connection
My transection date - 7/10/2017 for two time has been debited in my account rs - 601.40 and 2- rs - 601 has been debited in my account so please refund my amount in my bank account
My other contact number is [protected] please contact me as soon as.

Iam having postpaid connection no [protected]. Services to this no has been stopped due to non payment of dues. Now i have paid all the dues 10 days back but services not resumed yet.

I tried calling customer care, mailed to appellete authorities but nothing happened. Whenever i try calling them phone is getting disconnected again and again. I have written to authorities mail id but even they are not replying.

Hi team,

My self sumit kumar, using reliance communication no. [[protected]] since last 4 years. I am facing some issues in my current month bill.

I have paid 4 month's advance rental rs. 1347 + taxes to reliance on 9th july2017. As communicated by reliance executives, what ever the service i am using now (Tariff plan name :retention_499) will continue the same in advance rental for 4 months.

After this payment my plan was changed to tariff plan name :arp_1347 from july month.

In september month bill, there is a charges shown in my bill rs. 309- bill no.:ka[protected]

I am in to advance rental till november 9th, bill should not be generate with any amount. The bill should be zero for 4 months.

Every time i am facing the issue, raising the complaints. No solution is provided.

Please check the sr no.[protected] which i have raised for this issues. No response and resolution as of now.

Now a days reliance service is one of the worst services i haven't seen any where.

My outgoing calls got barred, due to wrong billing. Reliance executives calling me to pay the outstanding. When i am explaining the issue, they are disconnecting the calls.

From last 1 month, i am not able to connect to any of the customer care no. 198, *222 and 30333333

I am struggling a lot with reliance communication. I want solution for my issues asap.

Regards,
Sumit kumar

I raghu ram maurya want to inform u that i have given u the place for the reliance tower on rent but i have not received the rent from july 2016 - till now.

So i request you to please proceed as soon as possible.

Thanking you

Required information are as follows:

Name - raghu ram maurya
Tower no. - 348611
Address - village - bhadaiyan,
Teh - lambhua, per - meeranpur.
Dist - sultanpur.
Pin code: 228001
Contact no: [protected], [protected]
E-mail id: devendra. [protected]@gmail.com

I had reliance postpaid connection with no. [protected].
Relationship no. :[protected]
Tariff plan name : rgmnpcw149
Now the no. [protected] is ported out to another operator.
I had made the excess payment. The balance amount pending so far with reliance is of rs. 192/-.
I have requested reliance customer care through several mails & reminders for making the refund, however they are not responding. It's now about 120 days over, still waiting for the refund.
So please help me in getting the refund of rs. 192/-.
Relationship no. :[protected]
Bill period :[protected] to[protected]
Bill date :22-jun-17
Bill no. :[protected]
Tariff plan name :rgmnpcw149

Hi... I am using reliance postpaid for more than a year... Now i need to change it to prepaid. I have tried to contact the customer care but they don't even attend the call... Its really frustrating. Realized it's such a big network but don't have enough customer service. This is very annoying. If they cant have customer service atleast they have to have online services. But that too not happening here.

Please try to resolve the problem reliance.

I had applied for number portablity from reliance mobile to another mobile company on 12th sept 17. But it is not ported till date. As all the services are deactivated i can't send message again to port the number. All the customer service nos are either busy or not responding.
Also i sent an email regarding the issue and asking for the solution but not received any reply from them.

I had applied for number portablity from reliance mobile to another mobile company on 12th sept 17. But it is not ported till date. As all the services are deactivated i can't send message again to port the number. All the customer service nos are either busy or not responding.
Also i sent an email regarding the issue and asking for the solution but not received any reply from them.

Dear sir,
My name is awdhesh kumar address-vill - mahrauli (Dlw west gate) ppost-bhullanpur varanasi. Without any iformation why my sim block. My mobile no [protected]. I want port no. Of this sim on email [protected]@gmail.com. This mob no use by me last 7 years and now this time i am going to out of india and all information use by this no so it is not good
Please help me
Awdhesh kumar
[protected]@gmail.com

Hello,

I am an existing reliance broadband user. Details of my connection are as follows:

1. Caf no:[protected]
2. Subscriber id/s :\n 1) pots-[protected]\n 2) dia[protected]
3. Name (Customer name):mr vaishali narwade
4. Address (Customer address) j b flat no 07 mitra coop housing society ajmera pimpri [protected]
5. Alternate contact no:[protected]
6. E-mailid:[protected]@gmail.com
7. Services opted:landline and broadband
8. Rateplan: wcci799a and wcci799a

From last 10 days internet service fot my broadband connection is not working.
1) i tried communicating with the dealer who provided the connection but he is not receiving my calls. Dealer name - sanjeev yadav (Pimpri area, pune, contact number - [protected])
2) i tried customer care numbers[protected] and[protected]. After a time taking diversions when finally the call is getting connected to representative, the call gets disconnected saying that our representatives are busy.
3) i contacted reliance communication stores at ajmera colony, pimpri, pune. The store representative denies to serve saying that the store is only there for bill payments.

In all the above ways when i tried to contact reliance communication, all i got is just disappointment in place of service.

I have already paid for the service and i am not getting one. Will there be any compensation from your end for my loss??

Till date (7th oct 2017) my query is not resolved.

Regards,
Vaishali narawade
Email: [protected]@gmail.com
Contact number: [protected]

My phone number is [protected].

Since last week, the data connection is not getting connected.

I am unable to reach the customer care through phone also.

Same was the problem during last month and a complaint was submitted after which, the data connection was got.

Again same problem.

Pl. Look into it and resolve on permanent basis so that the problem does not reoccur.

My mobile connection outgoing and incoming has been disabled for three days now. I am a prepaid customer who pays bills regularly on time.

Please 1) activate outgoing/incoming and 2) give me a call back to explain.

As a woman who stays alone in a city, my mobile connection is critical for me. Deactivating the connection without warning, when i have been paying bills every single time, amounts to violating my safety. Moreover, i took this connection only when your agent came to my institution and made several attempts to make me buy the plan.

Thank you for your time. Expecting a reply asap.

Sir,
I am alok kumar swain from bhubaneswar odisha, my number is [protected]. 2 days back i recharged my number with 89 through paytm.in this amount given that 1gb/day for 28 day validity. But after very first day i could not get the data balance per day. Severely suffering the problem and i unable to connect the customer care support.

Please help me as soon as possible.

Alok kumar swain
Cell - [protected]

Despite repeated emails your staff deduct money from my balance. This is highly unacceptable. And you may please closedown the customer care numbers because they can't be contacted. I am sending this mail at the height of my frustration. Hope this final mail of mine get to the sensible persons and the redressal is done. My mobile no is[protected]. Vas games club andnaz games. Also sent a sms unsub 4020 to 155223 which want of network. Also tried for email from the subject mobile number but network is deaf. S kept pending for w

I have 168 rupees balance in the mrng after 1 hour my account balance is 2.48 rupees. What is the reason of cutting my balance. I didnt use net. I have wifi in my place. When i called customer care they told that my number services are stopped for some time. I want 2 know the reason. My services are not provided till now. I want to know the complete information of my account and the reason about citting my balance. It is so unfair to cut 168 rupees of my main balance. I didnt activate any services. When i called customer care they simply told that my services are stopped due to some reasons. They not even told me about the reason. This is not at alla good