Reliance Communications Complaints & Reviews

Subscriber ld :[protected]
Name: rajneesh bhardwaj
2mbps plan
1. Dsl light not showing, no internet for last two days
2. Before that speed was 1 mbps & below
3. Customer care are saying that they are out of service due to some emergency, then where to contact
4 i am customer for last four years, don't bother me to switch to some other network

I m using reliance internet services, plan of rs.786/- in which 1gb data i can use daily for 6 months. I recharged it in september but the service is not good in my area. There are some problems in it from last 5 days. Earlier also i have to complained about it then only problem recovered. Kindly recover it as soon as possible, so that the faith will not get loose.

Around September 26-2017 the electricity department cut the light of the tower reliance communication, after which the tower has not been operational till date 6th of october 2017, due to which residents of Bhanpura town are finding it difficult to do their work. This problem has not been resolved till date 06/10/2017. The legitimacy of our pack is also being terminated, due to which we are being financially damaged and we are getting the balance in the other company's SIM.

We are the cug users in reliance communications, we were using 15 connections in our factory, there was some add on services are activated, plan was changed without our knowledge. I solved those problems. But still i need to check status of invoice cycle date change, reverse plans from 350/- tariff to 299/-. When i send a enquiry mail to [protected]@relianceada.com (Mentioned in invoice), there is no response.

Cannot able to reach customer care peoples e-mail, phone call (198) complaint number too.

To
The hr department
Reliance hr services pvt. Ltd
Navi mumbai

Subject: information about my pf account number and pf withdrawal

Dear sir/madam
0
I manoj kumar (Net00941), want to know about my pf account number. I am a ex-employee of reliance communication, hissar. I dont get any pf details from reliance communication. So please provide my pf acoount number details.

Annexure

Date of joining : january 11 2008 (When reliance collaborates with addeco)
July 1 2010 (Official joining in r.com)

Date of leaving: december 18 2011

Name : manoj kumar
Emp. Code : net00941
Designation: field technician
Location: hissar
Circle : haryana.

Please provide my provident fund information as soon as possible.
Thank you

Respected sir / madam,

This is my 3rd complaint. For earlier 2 complaints i not get any response from reliance company. My reliance cell no. Is [protected] (Kolkata circle). Now, i am in gujarat. Reliance cell company deducted rs.172.00 from my main phone balance within 17 days. Previous my cell phone main balance was rs.37.13. But, now it is rs. -134.87. I am not use any service for which the balance was deduct. So, my humble request to you, kindly, take action to refund me those deducted money. Please, rectify this matter by which this type of thing not happen in future. If you want to contact with me via phone, my local phone no. [protected].

Kindly, take necessary action from your end as early as possible.

Thanking you,
Yours faithfully,
Sourav dey.

Dear sir

Ref.:caf no. [protected] for a wireless connection

An amount of rs 2650/- was paid on 18.05.2017 (Cash) to mr akki-sales executive at surat. His mobile [protected]
Later i was informed that scheme for a wireless connection had been discontinued.
And that amount of rs 2650/ would b refunded within 2/3 weeks. But it is nearing two months and i m awaiting for refund.

Your sales executive (Akki) tells me he has not recd refund from mumbai

I have approached -
Customercare by e mail on 2nd aug, 7th aug, 10th aug, 16th aug and 8th sept, 2017. There is no response
Gaurav shah of customercare seve. Ral timesil by e mailseveral times in july. Ther e is no response
Ujwal pohare of customer care on sept 20, there is no response
I have also wreitten to [protected]@relianceada.com.
But no response
There is no response from toll free numsber also.
I am a senior citizen (78) ery much upset.

If any further info is required i shall b pleased to submit

J c. Chopra

Dear team,

I was using [protected] from oct 2016 and from 1st day i was not getting 3g network at my postal address in noida. I wag getting 3g network at my office address. I have complained 10-12 time but every time i got the same answer that we will trying and trying. Finally i have intimated to reliance and informed in jan'17 that i will make payment of jan month because my problem is not rectified. I have made the payment of nov'16 and dec'16 but not made the payment for jan'17 and feb'17. Now they file mailing me and threatening for legal case. I have also filed a case in local court. As per my advocate i have mail on amit. B. [protected]@relianceada.com & sandeep. [protected]@relianceada.com e mail id's and offer to settle this case but i want my contact number back those they have terminated. But they have clearly denied to provide my number and not ready to given the same on mail. I have to submit the same in court. Please do the needful

Subscriber id :[protected]

My plan
Postpaid unlimited broadband plan wcc1549t thunder combo
Billing account no [protected]
Account no[protected]

Iam asking the customer care to terminate my broadband connection and to collect the modem from my place for about 2 months.
Till now no action has been taken instead broadband bill for this month sep has been processed for which i have not used

I wont be able to pay bill for the month sep for which i have not used

Hence i request to terminate & close my broadband connection
& discard the bill of sep 2017

My broadband connection (Subscriber id[protected] after so many reminders there is no resolution or any response from reliance communication company.

Since last 18 days i am not able to connect to boradband internet. For this reason more then 10 times i called to your call center but no response from your cal centre
I never expected this sort of problem done by at-least anil dhirubhai ambani group. I thought taking broadband from reliance instead of bsnl or any other provider will be a good experience for me. But now i am totally disappointed.

Your executives are not supporting as well as ur technical team also.

I have received multiple emails on this. Even after responding to emails, no reply is received and threats of legal action is continued. Details of email received are:

Arshuram p kamble & associates
B. A llb
Bldg b 18 office no a1, kubera park society beside fakhri hill society opp. Slaughter house near lulla nagar chowk kondhwa pune 411040

Pre-litigation no: lk/oct17/rjz 081138


Date:[protected]

Dear customer,
Jatin malhotra

After repeated follow-up you have not yet paid rs. 2718/- vide caf no[protected] mdn [protected] pay today itself or else we have no option but to file sec 37 case at jaipur court and you will receive the notice by registered post at your address and also will update in cibil.

Thanks regards
R j shaikh


Contact no: [protected]
E-mail id :rcom. [protected]@relianceada.com
Online payment through rcom portal follow the below mentioned link
https://myservices.relianceada.com/ImplLoadInstantEBillAction.do
"select payment for inactive customer"
Account no..[protected]
Enter your email id (Mandatory).
Enter bill amount. 2718/-
Proceed…..


Cheque / dd to be issued in favour of “rwsl a/c ris “[protected]”
(Chq should be payable at par/ payable at all branches)
Reliance communications, bldg no b-18, office no-a-1,
Ground floor, kubera park, kondhwa, pune – 411040

For payment through neft
Axis bank
Company: rwsl
Account number: [protected]
Bank name: axis bank
Ifsc code: utib0000004
Branch add: jeevan prakash building sir pm road fort mumbai 400001
Micr code:[protected]
Branch no: [protected]

After making the payment, please provide bank name, utr code / transaction ref no. With snap shot of the payment.

Suddenly my gujarat prepaid number [protected] has been closed. I later came to know that reliance has closed its services.
I received three times port code. Since i was not aware of the issue, i presumed it wrongly sent hence ignored.
Now sim is closed and i am not able to send sms for port code. I request you to please inform me port code so that i can shift to other service provider.

Yk chugh
Mobile no for communication [protected]
Email - chughyk. [protected]@gmail.com

Hi,
Due to the horrible service i had request port for my reliance # [protected].
The port request was rejected by reliance saying the bill is not paid. The bill was for the current month which got generated after i raised port request.

I made payment to them through there online system. However till today the payment is not reflected into there system. I sent several email to there customer care however till today i have not received response from them.

I am suffering because of the worst service from reliance due to which i want to move from reliance to different service provider, however they are not making this to happen.

I cannot imagine how much i have to suffer more because of this.

Regards,
Kishor

I want to complaint about reliance gallery
That available in ganesh nagar near puja building.
This gallery before 10 days was open but suddenly is closed already i dont know what is problem.
My problem is this gallery inside 2 man working the one is (Suchin)
Every month i was paid all my bailance but this man not update this amount in the computer.
I request all stuff please handle this gallery issue
B

I'm using a rcom gsm number for past 8 yrs. I'm satisfied with the service but last 8 days are worst nightmare of my life with this network because of the signal problem. I didn't get a single point of signal in a metro cities due this prob my mobile got software corrupted, i lost all my important database which i have collect in last 3 months. I tried to contact the customercare in all formats, even i have tried to find the local city branch office too but there no use in it all the branch office have been closed. What the hell happened to your service team.
Kindly resolve the issue asap.

I recharged with 89 data plan.
But amount deduct from main balance.
I am trying to call customer care but ivr replied due to some emergency concerned. Customer care not available.
It seem reliance now doing fraud to earn money.
Very frustrated service provider.
Even facing call drop problem.
It seem reliance is going down, if they not resolved their infrastructure and technical problems.
I m wishing reliance all the best for future fraud.

I have submitted the total bill and closed a sim, after one year i am receiving calls and mails that there is payment balance which i have not payed.
But i have already paid total payable amount and my sim was closed.
And now,
Again and again i'm receiving mails and calls from r.com
Veryt bad experience with this connection of r.com, i m done with this communication company.

Is reliance gsm closed? I have been trying to contact customer support for last 1 week and it says "sorry".

Balance is being deducted without any usage and internet speed is pathetic. Hence, just wanted to confirm if i should leave this and go for an another services provider.

Please let me know as i am facing severe issue due this pathetic connection and service.

Sir

With reference to the above subject i want to inform you that my number (I, e [protected]) has been deactivated since today morning i, e 5 oct at 6 am. As i have been using this valuable number since 2009 and it was registered in my banks and important places and websites etc. As per discussion with the local customer care offices, they informed me that my number has been block. Without any communication mode (I, e message, emails, phone calls) and notice, it blocked my number. As the incoming calls were coming since yesterday.
So, i request you to kindly activate my number as all my important works have been related to that number only. Please look into the matter as quick as possible

Hi,

Our internet connection is not working since 2 days due to not assigning of ip address.
I have tried my way to communicate with the customer care through[protected] but system says due to some emergency their service is not available.
Then, i mailed them about the issue, it is about two days i haven't received any response from them.
I also tried some other ways but they are sitting quiet.
Please respond to me asap.

Subscriber id:[protected]