Reliance Communications Complaints & Reviews

What are you doing reliance??? You are not reliable. My money is being stolen by you. I have been your customer for more than 15 years then this is service. When recharge something my balance just get deducted by activating unwanted service after deactivating it my money is not refunded. When i call to the complaints helpline then you are not picking up. This is the final warning reliance my no. [protected] have to refund my balance or you may face something.

I have complaint three times, as i have recharged my number ([protected]) with rs 93 on 23 may 2017 for getting 1gb/day for 28 days but from last 4 days i am not getting benefits. And regarding this i complained then i got my data yesterday but i am facing same problem. No data is given to me today31may. What a poor service of reliance. I have recharged with rs 93 at 23-05-17 for getting 1gb/day for 28 days bt from last 4 days i m not getting any data so i complaint 2 times for this and yesterday, i got my data. But i am facing the same problem, not getting any data today (31may 2017). What a poor service provide by you. After my two complains the problem issue is same yet. I have recharged with rs 93 at 23-05-17 for getting 1gb/day for 28 days bt from last 4 days i m not getting any data so i complaint 2 times for this and yesterday, i got my data. But i am facing the same problem, not getting any data today (31may 2017). What a poor service provide by you. After my two complains the problem issue is same yet. I have recharged with rs 93 at 23-05-17 for getting 1gb/day for 28 days bt from last 4 days i m not getting any data so i complaint 2 times for this and yesterday, i got my data. But i am facing the same problem, not getting any data today (31may 2017). What a poor service provide by you. After my two complains the problem issue is same yet. I have recharged with rs 93 at 23-05-17 for getting 1gb/day for 28 days bt from last 4 days i m not getting any data so i complaint 2 times for this and yesterday, i got my data. But i am facing the same problem, not getting any data today (31may 2017). What a poor service provide by you. After my two complains the problem issue is same yet.

Hi - this is regarding the reliance tower which is installed on our land back in dehradun uttrakhand, india. However my father is not getting the monthly rent since past 26 months, the today due is around rs-1, 85000.00. I have sent many emails but have not heard back yet. Will it be possible for you to redirect my query to some appropriate officer/office. We are happy if the tower is removed from our land. Please let us know the procedure to get the tower removed from our land, if they done pay the rent we will get it removed.

Details –

Name – jaipal singh rawat
Vendor code - 505516
Address – 473, priya darshni enclave
Balli wala chalk
General mahadev singh road
Kanwali
Dehra dun – 248001 uttrakhand

Dear sir,
My name is rajiv agrawal, from ahmedabad, gujarat.
I have connection of reliance broadband connection. My user id is[protected], and my registered mobile number is [protected].
My connection is not working since saturday. I have launched complain at the customer care office, service request number is cnm[protected] and[protected]. First i was told that issue will be resolved in 8 hours, after that i was told that issue will be solved in 24 hours, and still i have been waiting for a response from the reliance broadband, now i have been told from the same customer care office that the cable has been cut down, still it will take another 24 hours, this is highly unacceptable service from one of the most reputed company of india. I hope for a positive reply from your side. It has been now 5 days since my service is not working.
Thank you.

Sir i have 2 numbers of reliance using last 5-6 years but after converting from cdma to gsm i m getting problem every month. The plan which u have given to me is ok but the benifits which you have to given me is not according to plan due to which i am facing billing problem every month from last 6 months. I have called so many times to customer care 198 and your portout backend team but they offering me waiver every month and now this month the waiver which you had given from your side adds to my bill due to which my bill go very high. So please see the last six months bills of my number [protected] and give me call on my no. [protected] for any further discussion.

Reliance communications company is generate illegal bill of sim no. [protected] and in this regard i more time call to reliance customer care but customer care is not loge my complaint after that i submit an email reliance customer care on 01.05.2017 and more time my bill is illegal and i am not satisfy your service and customer support so i request to your please discontinue my service but reliance customer care is not discontinue my service. So i request to you please take legal action against reliance communications company and please let me be justice.

Hello,

This mail is with regard to my subscriber id :[protected]

It has been since last 3 months, i havent used my internet connection, due to frequent connection failure from your network side.

I have made some repeated complaints to your call center, but it hardly got rectified and i had to pay my bills without using internet.

Hence, i requested for a cancellation of my connection on 23.05.17 with complaint number :[protected]. For which i was informed that i will receiving a confirmation call from mumbai with regards to the same.

I was expecting the call for the last one week, on not receiving any calls, i once again called up your call center to check the status of my complaint.

It was indeed shocking to know the response of your call center executive.

They informed me that they called on 2 particular dates, on the first day i did not respond to the call.

On second day, i accepted to stay back with reliance broadband. Which is a absolute "lie"

Infact i was waiting for your service team to call me so that i can cancel my connection.

And no never i spoke to any executive from reliance on staying back with your service.

I am really sorry to inform that, this is one of the worst kind of service response i have ever faced.

And i really need a proper response from your team for this kind of malpractice.

And i absolutely need a complete waiver of my outstanding bill, as i have not used a your internet service due to your connection problem. (You can check in the back-end with regard to my usage)

On request from your nodal team, i have registered a fresh complaint with complaint number :[protected]

I recharge of rs 60. But not vet the proper benifit as per description automatically the services are subscribed and you deducte my balance, the customer care call also not happening .when i call the computer said this facility is not available on your number. [protected]
On the other number [protected] the cal to customer care also not happening.
Kindly look into the matter and give me proper benifit of my recharge

My rcom number is[protected]

My probleam is upc code is not ganrate?

I complian last 17 days but not result.

My sr number is
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]

Email ref.. Number is[protected]

I first time call (13/05/2017) 198 complain rise after 2 days complain are processed but result is zero..

I second time call[protected] same reason complain rise after processed and no result...

Then now call[protected] many compalin but not result

Many email for appllate authority mumbai but not replay...

Your highauthority is appllate authority he not find out my problaem last 17 days...

Pls replay

Balvant vaghani
[protected]
[protected]

I ported my vodafone prepaid service into reliance 4glte post paid. I have given my aadharcard photocopy and other details to vendor. But still my services are not resumed... I call to customer care, they told me to go to their store and submit my documents again... First i went to their 1st mentioned store, that was a false address... The address is below
—
Store details: om departmental store, h. No.209, villa p. O, near dlf - iv, behind jaina market, chakkarpur, gurgaon - 122001
—
I spend 500rs hired auto and dissipated my time as well as money.

Next, i went to other given store at below location
—
Store details: krishna telecom, shop no. 213, sector 31, huda market, gurgaon - 122001
—
At this store person did not submit my document and told me that after a verification your problem will be resolved. But he was not interested in talking also.
So will resume my postpaid service. I spend my 300rs. For this connection.. Now nobody is picking calls also. I have few numbers who are involved in this..
[protected]: through whom i took postpaid connection
[protected]
[protected]

When ever i am calling to customer care, they are repeating same process. But no one is solving my issue. Sir please look into this issue...

I think we indians also have a valuable time... Please please please... Make me to overcome to his frustration.

My no.[protected], i work for cpri (Central govt.) sadashivnagar bangalore. I am not able to call or receive phone from 4 days onwards. The networks coverage shows in my mobile no network. Due to network problem i am unable to do any bank transaction which was registered in banks. Even i am not received from which was very important to me.

Request to resolve the problem immediately please.

My prepaid no is [protected]. I have renewed a pack for Rs. 47 which is as follows:
FREEBenefit:Unltd Local & STD R-R Calls+ Free 1GB 4G Data + All R -Others calls @1p/sec + Free Incoming Roaming for 28 days

However I have been credited with 100 MB data and that too valid till 05/06/2017.

Can you please credit my account with 1GB data and validity of 28 days ASAP.
Best,
Sudhir Dharadhar

Frequently balance is deducted from my reliance no. [protected]. Every time i try to call on 198 to reach customer care but i couldn't make any calls, i don't know whether i am blocked.

Just refund my balance whatever deducted by activation of vas by you.

You can check my past phone records, money is deducted frequently. I haven't even activated any services.

What's the use o[censored]sing your sim when you disappoint your customes.

From past 1 year my balance is just getting deducted.

And remove my no. From block list if it is blocked so that in future i can reach to 198 for my queries.

Poor service provided by reliance, one side they are giving you offers and on the other side they are deducting whole balance.

Hi I buy Reliance postpaid montly plan of Rs 299. After one month they didn't send any bill either on mail or hard copy. Also first they have taken 300 rs as security amount and when on bill they have charged one month advance bill which there agent did not tell and they have not mentioned on internet too. When I called they customer care too close my no they are not doing too.
Regards, Rachit Jain (m) [protected]

I have made complaint for unauthorised charges being deducted from voice balance maintained with the company.
They are charging for the so called services which I don't know which service the company is giving and what is the purpose of that unwanted service.
I received a call asking me to provide my bank details so that the amount can be deposited to the bank account.
Here I could not understand when they are deducting from voice balance, why they can not give credit in that account.
Last time in March 2017 the unauthorised charges were reimbursed by way of crediting in the voice balance amount.

Further there must be some system so that customers are not harrassed.
My mobil no. is [protected].

After deductiion the amount remains 2.22p only

My name is Sumit

I have around 2.5 GB 3G data in my account right now. I am unable to use it because I am not getting any speed which I should be getting because of having 3G internet data.

I complained customer care for the 3G speed issues I am facing but it all proved to be useless as always.

I get around 7-10 kbps speed while downloading and 2-14 kbps while surfing.

I hardly can open "google.com" site or any other site.

This data balance comes with a thing called "Validity". What should I do with such data when it takes more than 1 hour just to open a website even?

Kindly look into the matter and contact me on my number ASAP.

The rcom franchise in yusuf sarai, delhi does not follow procedure with regards to customer service. They consistently ignored my queries and provided inaccurate information regarding verification, meeting times, and sim activation status. They are a smear on the good name of reliance communications and should not be allowed to continue to operate a franchise. Specifically, store manager vishal was dishonest and non-responsive and should not be allowed to interact with passengers.

My number is [protected], you have called me and offered a plan of 211 as I'm previlaged customer I have paid 897 plus current bill 405, as per plan I have paid 3 month bill so I will get 4th month free without charge, already I have paid may month bill now again I'm getting SMS to pay may month bill, kindly check it off.
All this offer call came to me after I had send PORT to Reliance communication from my number now u r response makes me to think that, for holding me in same communication for 4 months u have offered and chitted me .

Hi,

Pls find below my Reliance postpaid mobile no where i have changed my plan last month for Jalsa 499 where i was suppose to get unlimited calling, roaming free + 10 Gb 3G data but reliance executive changed my plan to RGSMARTLIFE499 and i have been additionally charged in my current bill. Kindly look into this and provide wave-off for additional charge and provide required correct plan.

Mob:- [protected]

I am m. Albin victor sam residing in ooty. I purchased an reliance communication post paid mobile number [protected] and i was not using this number as well as there is no network my area. I submitted the letter to close my account on 07.11.2016 to the reliance communication office in ooty and paid all my dues. But you have generated bill even upto may 2017 and threatening me that legal action shall be taken against you for the non payment of the bills.

I don't want to have any contact with reliance, please close my number and still now i am ready to pay the dues also.
Ooty office is use less and they dont provide any vaild information
Response is not good.