Reliance Communications Complaints & Reviews

Sir,
we proud to your network and broadband services.
but in your kerala kochi kaloor branch is very bad respnse to my broad
band connection.
I have new reliance broadband connection.
But not working monthly 20 days.
I was register complaint many times.
But not response any one.
please take immediate action.
faithfully,
Subash.
Broad band no:[protected]

Date of Incident:- 09/11/2015, 27/11/2015

Description:-

I have a postpaid SIM of Reliance having MSISDN[protected].
I have paid my bills after getting all information about outstanding amount from reliance customer care.
I was preparing to convert my postpaid number into prepaid .
After visiting Reliance store( Gupta Telecommunication, Champdani, Baidyabati, PIN 712222) they are saying like i have a postpaid bill of approx 250 INR due for November month, for the above MSISDN.
This is a Scam, i will also drop my complaint to circle head.

Desirable Resolution:- Refund

Therefore I am attaching here with the Screen shot of the bills payment.

Kindly do the needful and suggest the way forward.

Dear Sir/MADAM
I am complaining here regarding my balance deduction issue by automatic activation of VAS service on my mobile no. [protected] and responses of customer care is unsatisfactory, even that i can say worst customer care service of your company now.
Since, i am facing this issue even after DND ACTIVATION on my mobile no. from last 2 years and for that many times i contacted to your customer care executives and also senior executives to register the complaints regarding the same issue of balance deduction but, till now i am not satisfied because, after 4-5 days or 1 week again same thing started repeating on my mobile no.
So, Please solve my issue otherwise i am totally fed up now with this network and thinking to port my mobile number into other network.

I am one of the customer of Reliance, India. My number is [protected]. I am using this number from last 7 years I recharged the number on 9 September 2015, for Rs 196 in Delhi. Firstly, your website is not updated with the plan rates. I need to activate 3G plan which was not updated with prevailing rates and now, the plan is increased to Rs197. However, i was not aware about the changes and it got wrongly recharged. Later, I got a SMS that the number has been recharged with Rs 0.01. Moreover, I have not received any benefit or amount from this recharge other than Rs 0.01. I tried to complaint the same to customer department of reliance, but I am satisfied with the resolution.

Dear Sir/mam, In spite of repeated reminders the telephone instrument could not be fixed up. kindly disconnect my ph. no.[protected] with immediate effect failure todo so will result to non payment of any bill hence forth onward. Thank, Khalid Janab Khan

This is regarding the complaint I registered at Reliance with the complaint ID[protected]. I don't see any action taken on this regard yet. And the worst part is the bill is getting generated even though I haven't used it. When I talked with the customer representative I was told that the connection is temporarily disconnected till the issue is resolved and thus the billing is in inactive state. Proof of which is attached in the mail. But then I don't understand why the bill is still getting generated. Let me give a brief overview of the complaint that I registered. The device was given for repair as it was found faulty in the first week itself. The device was handed over to your sales person Sachin ([protected]) on 1st week of SEPTEMBER'15 after too many calls to him. When ever I call him to know the status, he says the device is with him and will be handed over back to me in the evening. He never delivers it and I have to call him the next day to hear the same thing again. I haven't received my device back. Tired of this I had raised a disconnection request on 13th Oct'15. It is not addressed yet, and they are still sending me the bills every month now. Also I received a legal notice regarding the bill payment. How am I supposed to pay the bill when I even doesn't have the device with me.

I have applied for porting in reliance (WEST BENGAL) from bsnl of my no. [protected] on 15.11.2015. I received a confirmation text that my porting request has been received on 16.11.2015 but till now, even after 11 days, no progress has been made so far. Please help me out. No. [protected] Upc BV475221 Anunay Kumar

Purchased data card with number [protected] a month back, you people said its working as 3G speed and can be used upto 40GB...But its working very very slow...cant able to download anything...most of the time its not even connected...now you asking monthly rent...i dont know how you people charging with this kind of service...very very disappointed with your service...

From 10th Nov reliance deducted my main & data balance continously and sending me wrong offer for my no [protected]. Recently they deducted my huge main balance. Plz solve my problem. I send mail 2times but they don't contact me and their customercare no is not working. They cheated me continously.

Dear Sir,

I am fed off with the reliance and escalating this issue to you and you are the last hope now.

I have raised a complaint in concern of 3G roaming issue in hyderabad for Kolkata sim which was bought from Kolkata.

Right from the beginning of the pack i have raised a concern that 3g is not working in whole hyderabad and i need a resolution. They raised a SR Number:[protected]

Reliance people closed this SR Number as they like without any intimation or confirming from me. I have called appellate and raised another complaint SR number:[protected]

No use and they closed SR Number as they like saying problem resolved.

Again i raised a complaint SR Number:[protected]

No resolution its in processing state from last 10 days.

Again i raised a concern with Appellate and they given a word that it would get resolved within 48hrs. No use and SR Number:[protected]. Just they called on weekend where everyone is having a good sleep and only once they called and closed SR number that i have not responded.


I have received a call from their technical team that they are working on this issue.

I have activated the pack on 9th of November 2015.

15 days gone and still these reliance people are fooling and harassing.

Daily i need to call them and they will say something else and just diverting the complaint.

I clearly asked their representative that in roaming they have 3G or not and particularly in Hyderabad.

They said YES and after that i have activated the pack.


I cannot go further since i am hopeless and this RELIANCE is bull network and they are not capable of solving the issue of customers and they need only money not customers satisfaction.

And Appellate are useless and they wont even take care of customers mails and issues.

And the proof of the above statement is below trail mail.

Please need your intervention and solve my issue. If they cannot resolve this issue and they are not capable and useless then kindly ask them to refund my money.

Data card no. [protected]. Marketed and distributed by M/s. Adrem associates, chennai on 19.09.15. They said 14.7 Mbps speed with 40gp/m. But the speed was only 40kbps only. Made compliant in customer care on 21.9.15 and 23.9.15 vide compliant no.[protected] and[protected] respectively. Through mail also made compliant thrice. Met their officer Mr. Jain shaley at Chennai office with compliant. Made compliant to appellate authority vide compliant no.[protected]. They barred my data card usage, since the speed is very low. They said, their technical person will visit the place and check the speed and report us. Based on that, they will take action. But so far no one is turned up. Only once, one person says himself as technician called over phone and enquired about the issue. He said he cannot do anything, since card usage is barred. But I am getting monthly bill, since the data card is not deactivated. Actually they sold the product, 15 days return condition, if it is not satisfied about the speed. I made a compliant in two days. I am requesting my money which I paid Rs.1200/- and asking them take back the data card. But reliance saying, since the dealership sold the product and took the commission. So you contact the dealer for your money. But dealer saying, we paid data card price to reliance. So they have to take decision. Finally I came to understand, reliance and their dealers selling there product to non signal areas too and cheating customers. This way they are making me run for my money. Also raising bill for non using data card and collection agency's calling and disturbing for payment. Please take necessary action and help me get my money back.

I have not been using the Data card for 3 months now. Data card number [protected] I have raised umpteen times the complaint that I am not using the service anymore and it was in suspended mode The bill got generated during suspended mode, I got a message today saying I need to pay Rs 1800 I have been a loyal customer for 3years of reliance, but I am being threated of legal action now. Are you people really care about the user of the data card. whether they use it or ask him what is the problem I am facing. I request an apology mail from Reliance for the legal action threat your are giving in messages. All the concerns I have raised through mails and calls are falling in deaf ears. I can pay Rs 200/- for which I think I have used the datacard.

I applied for a Reliance Broadband Connection in July 2015 at my house in Patel Nagar Ghaziabad.

At that time I submitted a cheques of Rs. 1198/-

After few days I got the following reply from their side:

" Thank you for choosing Reliance for Broadband connection.

We have received your application and processed this for activation. The activation may take upto 5 days.

As per your application your details are as below.
1.CAF no:[protected]
2.Subscriber ID/s :[protected]
3.Name(Customer Name):MS KUNTI TYAGI
4.Address(Customer Address) XXXX PATEL NAGAR-3 GHAZIABAD
5.Alternate Contact No:98106XXXXX
6.e-mailID:[protected]@gmail.com
7.Services Opted:Broadband
8.RatePlan:WICF699

In case of any query please free to contact us at 30337777 or[protected] or write us at [protected]@relianceada.com

Thanking You,

Broadband Services
Reliance Communications Limited"

Even after 10 days or so the installation was not done and their persons regret that the connection is not possible and they will refund my money within a month or two.

That was in July 2015 and its now November 2015 and i still didnt got my refund.

Please help

Regards

Kunti Tyagi

Ruined customer here,

Data card/MDN No. [protected]

Relationship no/a/c no.[protected]

Data card purchased (A.K associates t nagar) on 28.03.2015. Got malfunctioned in 15 days went to authorized service center referred by Reliance mobile store. Service center (Cell tech, egmore) promised delivery within 7 working days but got repaired after 25 days only nearly. Within these days I got calls from reliance that I need to pay the 1st month bill amout. I said “I haven’t used data card gave it to service center”. And they said, pay atleast Rs.300 to avoid suspension. Then I paid the amount and waited. As I cannot afford to pay without using data card to the fullest so approached mobile store. They said, “Waiver can be made with service job sheet. Hence got some service proof and gave it to mobile store. They said waiver request sent and wait. And they promised will get back within 5 days”. And they asked me not to use data card till get solution. No response from them till now, even after repeated contact. Actually they neglected my issue by not raising waiver request. Even I went directly and approached. They actually made request (that too doubtful/not made actually) on that day only I mean after my 1st visit. And somehow I got waiver request proof with complaint no. Note: they made notebook entry also. I tried to contact the store using telephone numbers but it’s all dead. I was really upset and did online search about the store address got some contacts from Haier service website with that address. After repeated contact, a person telling “now the mobile store is closed, shifted, changed to somewhere” and another time the same person (may have worked in the old store) telling “Im not working there”. See I’m an outstation and I got health issues I can’t go and approach appropriate every time directly. I ever have seen such a poorest network in my life. Because of your negligence, you have dragged me all these days. Now lost my data card (terminated), not even used for 1 month with fully. If your device worked, properly, serviced in time and if you had responded earlier, I would not have been dragged all these days.

Tragedy is not yet finished; I used make calls to customer care, and ask the status, complaint request and all. They are telling, we are not the right person, we cannot check (are we living in a stone age?) and asked me contact the mobile store or outlet but the beauty is mobile store is vanished. Till now I don’t have answer for my 1st waiver request. Now legal notice from pondicherry office came. I was so upset. They demanded me to pay amount for the correct usage. Then I paid the said amount Rs.1200/- with so much of struggle/agony for my usage by going directly and contacting complaint cell of Reliance communications, haddows road, nungambakkam. I met complaint cell officer too, told all bad incidents happened but all in vain. She is also telling no we don’t deal your issue contact the pondicherry branch. And I came to know that no complaint made by the mobile store from her. And you know I asked for No objection from them when I pay the amount. She said “no contact pondicherry office’”. Now for the rest amount i.e. unused charges for unused months, pondicherry legal office also said “we have made request, wait for sometime” I asked waiver mail or any proof for the request. But they said, no we don’t provide proof” second time I was disappointed with another fake promise from you. And I waited 2nd time for the waiver without proof blindly.

And I also asked compension too from pondicherry legal office by reactivating my datacard and giving my unused data (remaining data), with extending days according to the service period. And finally, clearance from you. Now he is also not attending phone calls, no solution so far, going for personal work, 24 hours busy. He gave alternative pondi number. He is also not responding me. What do you think of a customer? Even at times, they are shouting at customers. No politeness at all. Is this a way to treat customer (poor, desperate)? Keep in mind, we are not borrower. We believe your network choosing but you? Consumers have right to be heard.

Okay, now tragedy reboots with another demand notice from advocate from Chennai branch without checking technical details on behalf of Reliance communications, nungambakkam. And I contact the particular advocate. He is not accepting saying “you have to pay the amount”. He is also asking the proof of waiver request. But the pondicerry legal office is not giving proof what should I do? I made so much research, who is proper authority? Whom should I contact? Who could I believe? Whom to approach? Who would give solution? and all. Even I contacted Mumbai head office, said the issue. No response from them also. I finally, got appellate authority contact from online. Contacted, they also got complaint and said “get back in 7 days”. No calls so far. I called them again they are telling “complaint is still in processing” wait. Wait Wait Wait! How long? life long or what? I really don’t know what the hell is happening. No transparency at all. No one is responding properly. You have put me into mental agony. Because of you I lost my money, energy, precious time, health and all. If this harassment still continues I think I’ll have to take my issue to the consumer court. Where I hope I get clearance and even compensation for loss (because of your negligence) too.

My loss Details because of your network:

Malfunctioned Data card (terminated) (device cost 1000/-) not fully used bill amount 300+1200/-
Phone call charges from my side
sms charges
Mailing net pack charges
Scanning charges of docs referral
My precious time
My health

Note: All attachments belong to reliance communications for your reference:

1. Mobile store scanned bill,
2. Service center slip with service no., delivery date & time and with complaint request (waiver request) no. from mobile store.
3. Notice from pondicherry legal office
4. Demand notice from Advocate, Madras high court
5. Complaint ID stil in processing:[protected]appellate authority, Chennai)
6. Bill payment details (no need tell that you have check)
7. [protected]@relianceada.com (made complaint, unresponded till now)
8. netconnect.[protected]@relianceada.com (made complaint, unresponded till now)
9. If you need know how many phone calls I made, Im ready to contact my network provider. And recording If needed

Persons contacted(several times) So far (No one is helping):

1. Raja gopalan, A.K associates (mobile store) mobile no. [protected](absconded)
2. A.K associates (mobile store), Old no.5, new no.3, venkatanarayana road, t nagar, Chennai-17 ph:[protected],[protected]store closed/opened newly???)

3. Bhuvaneshwari Reliance customer care asked to pay Rs.300

4. A.K associates (mobile store) old no.5, new no 3, Sucons Padmalaya appts, venkatanarayana Road, Chennai-17. Mobile [protected]/ Anbukannan [protected]/ [protected]/ RN[protected] @myreliancemailmail.com (old or new?)

5. Johnson, (mobile: [protected]/[protected]) Reliance communication no.29, 2nd cross street, Bharathiar street, Jayamoorthy raja nagar, Mudaliarpet, Pondicherry-605004.
rcil.[protected]@gmail.com

6. Raja (mobile: [protected]) Reliance communication no.29, 2nd cross street, Bharathiar street, Jayamoorthy raja nagar, Mudaliarpet, Pondicherry-605004.

7. Aishwarya, Complaint cell, Reliance Communication, ltd, no 6, haddows road, nungambakkam, Chennai-6

8. Advocate: R.Venkatesan M.A LLB, Janardhanan [protected], [protected], 30352658 for Reliance CROU Department

9. Customer Care[protected]
10. Complaint – (reach the nodal officer)Reliance Communications Ltd, MBP ( Millennium Business Park ),
A 8, 1st Flr., Mahape, near MTNL, Opp. Mastek Thane Belapur Road,
Navi Mumbai – 400710.
Email: Rcomnodalofficer.[protected]@relianceada.com Phone:[protected]
11. Mr.Harish jayachandran/Bhuvaneshwari, Apellate authority [protected]/[protected] Reliance Communication ltd, 6, haddows road, nungambakkam, Chennai.
Email: ecomapellateauthority.[protected]@relianceada.com /
Rcomapellateauthority.[protected]@reliance.com
(Made complaint till in processing)

My greatest sin is choosing and believing this network I think. Please don’t beat on poor people’s stomach like us.

Try to feel our pain as a customer/common man then you all would understand our pain

I really wonder whether humanity exits in this world

My final request, please look into this matter seriously and get back to me with clearance /compensation at once. I can’t suffocate anymore.

One thing I tell (assure) you, even we can escape from laws (by some influence) but from GOD or Positive energy? Sure, nobody can…

Regards,
Your Reliable hopeless Customer


Docket reg no[protected]


Ruined customer here,

Data card/MDN No. [protected]
Name: Vishnuvarthan

Relationship no/a/c no.[protected]

Data card purchased (A.K associates t nagar) on 28.03.2015. Got malfunctioned in 15 days went to authorized service center referred by Reliance mobile store. Service center (Cell tech, egmore) promised delivery within 7 working days but got repaired after 25 days only nearly. Within these days I got calls from reliance that I need to pay the 1st month bill amout. I said “I haven’t used data card gave it to service center”. And they said, pay atleast Rs.300 to avoid suspension. Then I paid the amount and waited. As I cannot afford to pay without using data card to the fullest so approached mobile store. They said, “Waiver can be made with service job sheet. Hence got some service proof and gave it to mobile store. They said waiver request sent and wait. And they promised will get back within 5 days”. And they asked me not to use data card till get solution. No response from them till now, even after repeated contact. Actually they neglected my issue by not raising waiver request. Even I went directly and approached. They actually made request (that too doubtful/not made actually) on that day only I mean after my 1st visit. And somehow I got waiver request proof with complaint no. Note: they made notebook entry also. I tried to contact the store using telephone numbers but it’s all dead. I was really upset and did online search about the store address got some contacts from Haier service website with that address. After repeated contact, a person telling “now the mobile store is closed, shifted, changed to somewhere” and another time the same person (may have worked in the old store) telling “Im not working there”. See I’m an outstation and I got health issues I can’t go and approach appropriate every time directly. I ever have seen such a poorest network in my life. Because of your negligence, you have dragged me all these days. Now lost my data card (terminated), not even used for 1 month with fully. If your device worked, properly, serviced in time and if you had responded earlier, I would not have been dragged all these days.

Tragedy is not yet finished; I used to make calls to customer care, and ask the status, complaint request and all. They are telling, we are not the right person, we cannot check (are we living in a stone age?) and asked me contact the mobile store or outlet but the beauty is mobile store is vanished. Till now I don’t have answer for my 1st waiver request. Now legal notice from pondicherry office came. I was so upset. They demanded me to pay amount for the correct usage. Then I paid the said amount Rs.1200/- with so much of struggle/agony for my usage by going directly and contacting complaint cell of Reliance communications, haddows road, nungambakkam. I met complaint cell officer too, told all bad incidents happened but all in vain. She is also telling no we don’t deal your issue contact the pondicherry branch. And I came to know that no complaint made by the mobile store from her. And you know I asked for No objection from them when I pay the amount. She said “no contact pondicherry office’”. Now for the rest amount i.e. unused charges for unused months, pondicherry legal office also said “we have made request, wait for sometime” I asked waiver mail or any proof for the request. But they said, no we don’t provide proof” second time I was disappointed with another fake promise from you. And I waited 2nd time for the waiver without proof blindly.

And I also asked compension too from pondicherry legal office by reactivating my datacard and giving my unused data (remaining data), with extending days according to the service period. And finally, clearance from you. Now he is also not attending phone calls, no solution so far, going for personal work, 24 hours busy. He gave alternative pondi number. He is also not responding me. What do you think of a customer? Even at times, they are shouting at customers. No politeness at all. Is this a way to treat customer (poor, desperate)? Keep in mind, we are not borrower. We believe your network choosing but you? Consumers have right to be heard.

Okay, now tragedy reboots with another demand notice from advocate from Chennai branch without checking technical details on behalf of Reliance communications, nungambakkam. And I contact the particular advocate. He is not accepting saying “you have to pay the amount”. He is also asking the proof of waiver request. But the pondicerry legal office is not giving proof what should I do? I made so much research, who is proper authority? Whom should I contact? Who could I believe? Whom to approach? Who would give solution? and all. Even I contacted Mumbai head office, said the issue. No response from them also. I finally, got appellate authority contact from online. Contacted, they also got complaint and said “get back in 7 days”. No calls so far. I called them again they are telling “complaint is still in processing” wait. Wait Wait Wait! How long? life long or what? I really don’t know what the hell is happening. No transparency at all. No one is responding properly. You have put me into mental agony. Because of you I lost my money, energy, precious time, health and all. If this harassment still continues I think I’ll have to take my issue to the consumer court. Where I hope I get clearance and even compensation for loss (because of your negligence) too.

My loss Details because of your network:

Malfunctioned Data card (terminated) (device cost 1000/-) not fully used bill amount 300+1200/-
Phone call charges from my side
sms charges
Mailing net pack charges
Scanning charges of docs referral
My precious time
My health

Note: All attachments belong to reliance communications for your reference:

1. Mobile store scanned bill,
2. Service center slip with service no., delivery date & time and with complaint request (waiver request) no. from mobile store.
3. Notice from pondicherry legal office
4. Demand notice from Advocate, Madras high court
5. Complaint ID stil in processing:[protected]appellate authority, Chennai)
6. Bill payment details (no need tell that you have check)
7. [protected]@relianceada.com ( made complaint, unresponded till now)
8. netconnect.[protected]@ relianceada.com (made complaint, unresponded till now)
9. If you need know how many phone calls I made, Im ready to contact my network provider. And recording If needed

Persons contacted(several times) So far (No one is helping):

1. Raja gopalan, A.K associates (mobile store) mobile no. [protected](absconded)
2. A.K associates (mobile store), Old no.5, new no.3, venkatanarayana road, t nagar, Chennai-17 ph:[protected],[protected]store closed/opened newly???)

3. Bhuvaneshwari Reliance customer care asked to pay Rs.300

4. A.K associates (mobile store) old no.5, new no 3, Sucons Padmalaya appts, venkatanarayana Road, Chennai-17. Mobile [protected]/ Anbukannan [protected]/ [protected]/ RN[protected] @myreliancemailmail.com (old or new?)

5. Johnson, (mobile: [protected]/[protected]) Reliance communication no.29, 2nd cross street, Bharathiar street, Jayamoorthy raja nagar, Mudaliarpet, Pondicherry-605004.
rcil.[protected]@gmail.com

6. Raja (mobile: [protected]) Reliance communication no.29, 2nd cross street, Bharathiar street, Jayamoorthy raja nagar, Mudaliarpet, Pondicherry-605004.

7. Aishwarya, Complaint cell, Reliance Communication, ltd, no 6, haddows road, nungambakkam, Chennai-6

8. Advocate: R.Venkatesan M.A LLB, Janardhanan [protected], [protected], 30352658 for Reliance CROU Department

9. Customer Care[protected]
10. Complaint – (reach the nodal officer)Reliance Communications Ltd, MBP ( Millennium Business Park ),
A 8, 1st Flr., Mahape, near MTNL, Opp. Mastek Thane Belapur Road,
Navi Mumbai – 400710.
Email: Rcomnodalofficer.[protected]@ relianceada.com Phone:[protected]
11. Mr.Harish jayachandran/Bhuvaneshwari, Apellate authority [protected]/[protected] Reliance Communication ltd, 6, haddows road, nungambakkam, Chennai.
Email: ecomapellateauthority.[protected]@ relianceada.com /
Rcomapellateauthority.[protected]@ reliance.com
(Made complaint till in processing)

So far made several complaints, met, and contacted several persons. I ruined a lot. No solution or end from you

This is the 6th complaint here in this website..except acknowledgement, no solution from you..

Note: Advocate has given time to get back to him

My greatest sin is choosing and believing this network I think. Please don’t beat on poor people’s stomach like us.

Try to feel our pain as a customer/common man then you all would understand our pain

I really wonder whether humanity exists in this world

My final request, please look into this matter seriously and get back to me with clearance /compensation at once. I can’t suffocate anymore.

One thing I tell (assure) you, even we can escape from laws (by some influence) but from GOD or Positive energy? Sure, nobody can…

Regards,
Your Reliable desperate Customer

Harassment at reliance oulets for customers wanting disconnection AT TRIVANDRUM OUTLET .

my netconnect [protected] i was not using for the last 3 months

they made me wait for one hour and didnt issue disconnection receipt saying i was a valuable customer

never buy reliance netconnect, they will harass you i[censored] want to disconnect

prof DR NROY

I have recharged my reliance gsm mobile number( [protected]) through an online website (rcom.co.in) on[protected]. Transaction code 96650529.money got deducted from my account.but till the recharge is not successful.. 4 times i called the customer care but they are not ready to clarify my quires and one of them asked me why i recharged through online...

Hello,

My subscriber ID is[protected] and for the past two months since the date of 26th of September 2015, I have been constantly complaining regarding my broadband internet services not working. When I call your applet office they assure me it will be solved in 2 days, 4 days or 10 days and it has been going on since the past two months. You are closing the complaint on your own whims when you have not even fixed the problem and do not call me or your engineer does not visit there is basically no response from your end for the past 2 months all you have been saying is "commercial problem is there and fibre cut is there and material shortage is there". So plz do tell me what is going on that for 2 months it has not been solved. are you inventing fiber optics is that why it is taking you so long? Are you going to solve it? or are you going to just keep me hanging? If so do tell me I will gladly disconnect my connection. I call your applet office and if I keep calling they act like I am causing them discomfort and when I do take call later they say that my complain has been closed. I expect that I get the full waver when and if I get my internet back and not have any issue with it cause of you falsely closing my complain as it is fixed. I need a detailed information regarding the Issue and when it will be solved. I have tired all available parties from about end and nothing has happened so far. Expecting a proper reply. Regards.

I am using a reliance postpaid connection [protected] and i have closed this connection 3 month back but still they are generating and sending monthly bills. I have called many time to customer care there customer care line 30333333 never connect, i have also sent the complaint email to customer care but they never responded back and they dint close my connection . could you please help me on this.

B51 TO 66 COMMON BLOCK 5, PARISHRAM PARK, GORWA, VADODARA – 390016 26th November 2015. To, The Constituted Attorney, Reliance Communications Ltd, C/O Goldy Industries, Plot no. 261, Makarpura GIDC, Bank of Baroda Lane, Vadodara – 390010. Sub:- Non Compliance of agreement – failure in payment. Ref:- Facility Agreement dated April 1st, 2015. Between you & the above stated party Dear Sir, With reference to our letter dated April 17th 2015 address to the Relation Officer Mr. Ramesh Maliwad & Mr. Mukesh Krishnan. As per their advice, We have prepared the agreement of Facility. As per the agreement, you have to deposit Rs.4500/- per month to our bank account SB/[protected] Canara Bank – Gorwa Branch – Vadodara. After the agreement, our Mr. Avraj B. Gupta repeatedly reminded you at every due date for the payment of the above said agreement. But you have miserably failed to do the payment till this date. It is a breach of contract from your side. We were never knew that the company like yours will harass us for the agreed payment. We have lost all the confidence from you. You are hereby requested to remove your all the belonging from our premises within 10days from the receipt of this letter. Failing to which, we will be compel to remove the same from our premises at your risk and cost. Thanks. Yours faithfully Block Secretary (J.H.Mistry) CC to – (a)to the Constituted Attorney – Reliance Communications Ltd. Circle office – Commerce house – 4, Near Anand Nagar flat, Prahalad Nagar cross Road, Satellite, Ahmedabad. (b) ‘H’ block, 1st floor, Dhirubhai Ambani Knowledge City – Navi Mumbai.

This is the reference number against issue raised to "[protected]@relianceada.com" "Subscriber ID[protected] and [protected] : Reliance=[protected]' Regarding cancellation of reliance broadband connection and refund status [T[protected]RS010Z148972] I have been sent several emails to "[protected]@relianceada.com" from 5 months in every email they are escalating but no action taken so far. I have asked for new connection in sector 5 gurgaon for reliance broadband connection first they said connection is possible and took they 1500/- rupees and got confirmation mails also from reliance... But later said connection not possible... when i said for cancellation and refund the money but in 5 months daily i am following still no action taken so far. Reliance broadband is complete FRAUD. My details: As per your application your details are as below. 1.CAF no:[protected] 2.Subscriber ID/s :n 1) POTS-[protected]n 2) DIA[protected] 7.Services Opted:Landline and Broadband 8.RatePlan:WCCI749T and WCCI749T Area: sector 5 gurgaon