Reliance Communications Complaints & Reviews

Address: Mumbai City, Maharashtra, 400004

Below is my mail sent to Reliance: I hope it my problem is solved after this mail to you. Since sep 2015 I have been constantly going almost every day to change my CDMA no. [protected] to your lamington road branch in Mumbai, but the only answer I get is that the form is not available. This mobile no. I registered on my fathers name Mr. Kishor Sangekar. He is a senior citizen and has visited the said outlet atleast 20 times. I finally decided to check with your outlet at saatrasta in Mumbai and there I was immediately given the for to do the changes. This was in Oct 2015 and I was assured that the CDMA phone will be changed to Gsm in 10 to 12 working days. Its more than 20 days and there is no update. Please understand the problem iam facing. My hand set is damaged due to which I am not able to make calls, and I have diverted all my calls to another no. I am unnecessarily paying for diverting the calls and more over I cannot make any calls. I fail to understand why should it take so long just to change a cdma no. to Gsm. Hope this issue is resolved in a weeks time or else I will have to move to a better service provider like Vodafone or Airtel. My details are: Mobile no. [protected], Name of customer: Kishor Sangekar. I hope you would not like to lose one of your first customers.

Oct 20, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2015

Reliance Communications Customer Care's response Dear Kishor,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Dec 03, 2015

Reliance Communications Customer Care's response Dear Kishor,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. However, request you to provide us with an alternate number here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Regards,
Reliance Communications

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Address: Chennai, Tamil Nadu, 600073

Website: www.rcom.co.in

My data card no : [protected] I have purchased data card by seeing their advertisements that its with a speed of 14 Mbps - But later i realized the speed is like Older dialer Modem connection. There should be limit to advertise wrong information and after two or three months o[censored]sage i have cancelled the card by sending mail and cleared the outstanding amount. There is no acknowledgement from customer care as well as they are they have billed for 3 months after cancellation and sending legal Notice. As i have not used the data card and sent cancellation request as well, I want them to give usage report if i want to pay the bill now, When i asked this with customer care, No reply from them till now because i have not used it. Its Full o[censored]nprofessional people and do not know at least respond to the customer email, I have suggested not to purchase it by friends, but i just believed and purchased it and now i regretting for that. Please let me know in case of any details. I need the reliance to give my usage summary to pay the bill, otherwise cancel the legal notice which they have sent.

Oct 15, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2015

Reliance Communications Customer Care's response Dear Raghun,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Nov 21, 2015

Reliance Communications Customer Care's response Dear Raghun,

As per confirmation received from concern team we wish to inform you have been charged correctly. Hence, we won't be able to pass any waiver. Thank you!

Cheers,
Reliance Communications

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R

raghun2805

from Mumbai, Maharashtra

Nov 14, 2015

The same things has been said in mail previously but nothing, That's why I had a doubt about the professinalism.

My number is [protected] and I will be available on that.

Reply

R

raghun2805

from Mumbai, Maharashtra

Nov 14, 2015

Please be noted I need the usage report not the bill.

Reply

R

raghun2805

from Mumbai, Maharashtra

Nov 18, 2015

Please find the Cancellation mail i sent two months before, but you do not have common sense to response to customer mails.
------ Forwarded message[protected]
From: raghu nandan
Date: Wed, Jun 17, 2015 at 7:57 PM
Subject: Re: Your Reliance E-Bill for the month Jun'15 of the Service Number [protected]
To: Reliance Customer Care

Hi Team,

Please cancel my connection, I will pay the full amount once I will get cancellation confirmation.

Regards

Reply

R

raghun2805

from Mumbai, Maharashtra

Nov 18, 2015

Please find the above mail as requested.

Reply

R

raghun2805

from Mumbai, Maharashtra

Nov 18, 2015

And Could you please stop the Legal Concern from your side until this issue resolved as it is irritating to me, If you provide the bill as a proof of my usage I will pay the bill immediately as I do not have any issues.

Reply

R

raghun2805

from Mumbai, Maharashtra

Nov 21, 2015

Okay, then please share the usage details, on what basis you are saying it correct, any proof you can give. That's the reason I am asking the usage bill I am not asking any waiver from your side. And I do not expect that from you as well.

Give me the correct proof o[censored]sage and I will pay the bill and u can close the case.

Reply

R

raghun2805

from Mumbai, Maharashtra

Nov 21, 2015

This shows the height of your arrogance, without giving any particular things requested and instructing me to pay the bill because you too do not have any proof as I have not used it.

If you have concern with that..call me directly and talk to me to resolving issues instead of playing hide and seek like this.

For example see below your customers care doesn't not have the common sense to respond even after asking repeatedly for update.
Hello,

Any update on this...

Could you please have a courtesy of acknowledging customer e mails??

Regards
Raghu
[protected]

▼ Hide quoted text
On Nov 19, 2015 2:51 PM, "raghu nandan" wrote:
Hello,

Any update on this, I am getting messages and calls from legal department.

If you are not able to solve then please transfer it to the higher levels.

And stop the nonsense call from your legal department as I agreed i[censored] produce the usage report I will pay the bill and also I got the bill after my cancellation.

Regards
Raghu

On Nov 16, 2015 1:31 PM, "[protected]@relianceada.com" wrote:
Dear Mr. Raghu,

We acknowledge your e-mail dated November 13, 2015 received at Reliance Customer Care.

Please note that we are sending your communication to Netconnect.[protected]@relianceada.com, Customer Care unit of your product for further assistance.

One of our Customer Service Representatives will respond to your query shortly.

For any queries pertaining to your product, we request you to write to above mentioned E-mail ID in future.

Assuring you of our best services always.

Thank you for choosing Reliance.

Warm regards,

Shankar Podil
Officer - Customer Care
Reliance Communications Limited.
On November 13, 2015 at 1:31 PM, "raghu nandan" wrote:

Hello,

No response or call till now, but i am getting call from Legal department.

Either produce me the usage report for two month (As i already send cancellation request and not processed) or stop that legal notice process.

I do not want to waste my time in your unprofessional behaviors.

Acknowledge this mail and respond with the solution.

Regards

Raghu

[protected]

On Nov 5, 2015 1:13 PM, "[protected]@relianceada.com" wrote:
Dear Mr. Raghu,

We acknowledge your e-mail dated November 05, 2015 received at Reliance Customer Care.

Please note that we are sending your communication to Netconnect.[protected]@relianceada.com, Customer Care unit of your product for further assistance.

One of our Customer Service Representatives will respond to your query shortly.

For any queries pertaining to your product, we request you to write to above mentioned E-mail ID in future.

Assuring you of our best services always.

Thank you for choosing Reliance.

Warm regards,

Kajol Rawat
Officer - Customer Care
Reliance Communications Limited.
From: raghu nandan ([protected]@gmail.com)
To: [protected]@relianceada.com ([protected]@relianceada.com)
Date: Thursday, November 05, 2015 12:21 PM
Subject: Re: Usage Report required to Pay the Bill of Two Months - [protected]

Please find the Cancellation mail i sent two months before, but you do not have common sense to response to customer mails.
------ Forwarded message[protected]
From: raghu nandan
Date: Wed, Jun 17, 2015 at 7:57 PM
Subject: Re: Your Reliance E-Bill for the month Jun'15 of the Service Number [protected]
To: Reliance Customer Care

Hi Team,

Please cancel my connection, I will pay the full amount once I will get cancellation confirmation.

Regards

On Thu, Nov 5, 2015 at 12:15 PM, raghu nandan wrote:
Hi Team,

As i have complained many time the internet is not working properly, you have sent the bill as well as notice and at that time i payed the bill and asked the customer care center to cancel my account.

But Still now the bill generated for two month where i never used my data card from two months, so please provide usage report so i can pay the bill.

Who told to activate the device when it was deactivated previously - have you asked customer confirmation.

--
Thanks & regards
Raghunandan
[protected]

--
Thanks & regards
Raghunandan

Reply

R

raghun2805

from Mumbai, Maharashtra

Nov 21, 2015

I have posted my number here as well as in mail which I have sent to the customer car.

Call and discuss if you wish to resolve the issue.

Reply

R

raghun2805

from Mumbai, Maharashtra

Nov 21, 2015

I have called to the customer care now and they are telling that they are not able to see any reports for last two Months,

Could the person posted above answer can call to me to discuss where he/she found details to say the charges are valid.

Why are you not calling the customer directly instead of playing Hide and seek game, If you want i can share the voice recording from customer care and they do not know how to speak with a customer as well.

If any responsible professional authority exists in your side, please resolve the issue with the help of that person and update me otherwise accept it you do not know why we have charged for but you still have to pay, then i will pay thinking i am paying it to the people who have nothing to eat.

Learn some professionalism and first leave the arrogance

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Address: Nellore, Andhra Pradesh, 524001

My reliance wipod number [protected]. It is said that my address is not verified correctly. So I was asked to go to reliance store and submit proofs again which I have done a week back. But I have not got any calls from verification guys. I have asked the reliance store about this and they say it has to be initiated by reiance guys. And reliance customer support is asking me to wait more. No clue when will it happen.

Oct 20, 2016

Complaint marked as Resolved

Verified Support

Nov 14, 2015

Reliance Communications Customer Care's response Dear Sai,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Nov 16, 2015

Reliance Communications Customer Care's response Dear Sai,

We hope that our customer service executive has addressed all your concerns during the interaction. Hence, request you to visit any of our nearest Reliance Mobile Store for further assistance. We have a store locator service that will guide you to the nearest store. Click here for more info : http://bit.ly/1GXF1G2

Regards,
Reliance Communications

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Address: Mumbai City, Maharashtra, 400064

I m Ramji mo no [protected] using a reliance mobile connection.i faced problem with the service.they r chiting with customers.its not frst time so many time happend with me.kindly resolve it. Today i got a offer recharge 89 get unlmt R2R calls for 30 days but when i recharged i get only 7days of validity while i myself cheked the offer. When they r in falt they never connect my call in contect centre also so its proved they r chiting with customer.

Nov 4, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2015

Reliance Communications Customer Care's response Dear Ramji,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Nov 16, 2015

Reliance Communications Customer Care's response Dear Ramji,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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Address: 600053

Website: consumercomplaints.in

Dear Sir, I have change my connection to reliance postpaid. I got a call from Reliance callcenter and they suggest me a plan rental 349(1000 min local &std call free and ISD Pack activation and 300 local & National Sms ) with 0 Rental pla. Once my number get ported they activated plan 499 and now they saying that they cant able to activated ISD Pack you want to pay 1000rs For that. They didnt inform it before i said that i needed my commited pack. i need proper response from your side My mobile no: [protected] please kindly rectify my issue or else i wont pay my bill

Oct 14, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2015

Reliance Communications Customer Care's response Dear Senthil,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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Address: Mumbai City, Maharashtra

Website: www.rcom.co.in

I have done an mobile recharge of 156 on my reliance gsm number [protected] which generally provides 1gb data for 14 days but received an msg of the offer on it which extends the validity of data card from 14 to 21 days but the validity provided to me is still 14 days and yet I am receiving that offers msg again and again I just want them to increase my validity as soon as. Possible

Oct 26, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2015

Reliance Communications Customer Care's response Dear Sourav,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 17, 2015

Reliance Communications Customer Care's response Dear Sourav,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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Address: Allahabad, Uttar Pradesh, 211006

Dear sir, An amount of Rs 90 hasbeen deducted from my post paid reliance CDMA mob no-[protected] as VAS ADPAYStrmgMlyGSM on 18 october 2015 while there is no any such service is activated by me.Customer care also did not reply accordingly.Please refund my amount.

Oct 27, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2015

Reliance Communications Customer Care's response Dear Mr.Singh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

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Address: 827004

Sir, I have pre paid connection of RIM, having mobile no-[protected]. i submitted Rs 300/- to take post paid connection at city centre, sec 4, B.S.City, Bokaro, Jharkhand-827004. At the time of taking connection on 29.10.15. I had some balance in my account. the person at the counter asked to finish by the next day 12PM. before activating the post paid connection. I gave him a copy of Aadhar card and passport size photo. When i asked for a bill he wrote in a plain paper Rs 300/- and put a stamp of" MAA JAGDAMBA COMMUNICATION, BOKARO.". the stamp has no.-79248. Till date it is not activated. I am out of Bokaro. Kindly help.

Oct 15, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2015

Reliance Communications Customer Care's response Dear Amit,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Nov 15, 2015

Reliance Communications Customer Care's response Dear Amit,

We hope that our customer service executive has addressed all your concerns during the interaction. Hence, request you to visit any of our nearest Reliance Mobile Store for further assistance. We have a store locator service that will guide you to the nearest store. Click here for more info : http://bit.ly/1GXF1G2

Regards,
Reliance Communications

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Address: Lucknow, Uttar Pradesh, 0522

Respected sir, with due respect i want to inform you that i have been charged 120 rupees for a fake reason.my data card number is [protected].this month when i submitted money for my advance rental plan at reliance store opposite shubham cinema, lucknow, uttar pradesh, they changed my plan to postpaid from prepaid without any kind of request by me which finally resulted in a charge of rupees 120. with reference to my complain on your site a call came from reliance.customer support executive misbehaved with me.i asked her to register complain then also she didn't registered complain. i request you to take strict action with reference to my request . yours faithfully kartik kumar [protected]

Oct 27, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2015

Reliance Communications Customer Care's response Dear Kartik,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 15, 2015

Reliance Communications Customer Care's response Dear Kartik,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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Address: Kolkata, West Bengal, 700024

Dear sir/mam, I am post-paid customer sir my un billed very high, last 12th yrs 1st time record reason idont know my current plan SRP 200 PLAN R -reliance 2 reliance cdma, , gsm & fwp free, , 08.11.2015 my unbilled check 0(nil) .but 09th, 10th, 11th, &12th nov, 2015 my unbilled rs 380/= maximum calling my reliance cdma&gsm, 4th days reliance calling charge applicable...i have used h/set OLD MOUDLE LG 3510 plz look into the matter and reply my mail ids forward. i am waiting .. only gsm this number charge able... [protected] [protected] [protected] [protected] mobile no:- [protected] caf no:- [protected]

Oct 14, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2015

Reliance Communications Customer Care's response Dear Alam,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 15, 2015

Reliance Communications Customer Care's response Dear Alam,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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A

alam sarwar

from Kolkata, West Bengal

Dec 7, 2015

Hello sir/mam,

I had post-paid customer sir my billed very high, last 08thyrs 1st time record reason my plan SRP200R ALL ONNET FREE but wrongly chargeable plz look into the matter... total wronglyly charge amt rs 400/=

only gsm this number charge able...

[protected]
[protected]
[protected]
[protected]

Relationship No. :[protected]
Bill Period :[protected] to[protected]
Bill Date :05-Dec-15

--
Thanx&Regards
SARWAR ALAM
[protected]

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Address: Kolkata, West Bengal

Kindly sent me duplicate paper bill of my postpaid Reliance No.[protected] to my E-Mail ID Kakali roy [protected]@gmail.com from April, 2015 onward which is urgently required for me for official purpose.. I made request to you earlier also.With regard.

Oct 26, 2016

Complaint marked as Resolved

Verified Support

Nov 13, 2015

Reliance Communications Customer Care's response Dear Saradama,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 17, 2015

Reliance Communications Customer Care's response Dear Saradama,

Our customer service team has been trying to get in touch with you on the above mentioned number, however, there was no response from your end. Hence, request you to share an alternate contact number or a preferable time here using a PC: http://bit.ly/1cmd6ds so that we can successfully contact you to address your concerns.

Cheers,
Reliance Communications

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Hello my self nazir .on 12 novembar at 2:27am im activated 9rs 2G pack which provides 500MBs one day vaildity but my balance cut 9rs frm acount and got the msg is pack activatdd but after i check my data balance thier is no data so its fraud of reliance gsm takeing money but not provide the service contact me [protected]

Oct 20, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2015

Reliance Communications Customer Care's response Dear Nazir,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

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Address: Lucknow, Uttar Pradesh, 0522

Respected sir,
with due respect i want to inform you that i have been charged 120
rupees for a fake reason.my data card number is [protected].this month
when i submitted money for my advance rental plan at reliance store
opposite shubham cinema, lucknow, uttar pradesh, they changed my
plan to prepaid from postpaid without any kind of request by me which
finally resulted in a charge of rupees 120.
i request you to take action with reference to my request .
yours faithfully
kartik kumar
[protected]

Oct 15, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2015

Reliance Communications Customer Care's response Dear Saurabh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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Address: Dhanbad, Jharkhand, 828121

I had bought a new reliance gsm sim card ([protected]) and got 50 mb gprs balance with 30 days validity.On 29th October, I recharged my number with ₹29 paper coupon gprs pack.I checked the gprs balance through text message and got the message of 1026.24mb balance with validity till 26th November and when again I checked on 31st October, I got the message with gprs validity till 31st October.Reliance has cheated me and did fraud with me.When I talked to the customer care, they said that I must have used the balance.
This is not the first time that I was the victim, earlier reliance has changed my 15 years ([protected]) old sim card's tariff plan without prior notice so I ported it to Vodafone.
So, I suggest the readers never to believe reliance and if they are planning to buy a new sim, don't ever buy reliance idea or airtel is far better than this company.

+2 photos

Oct 26, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2015

Reliance Communications Customer Care's response Dear Nitish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 17, 2015

Reliance Communications Customer Care's response Dear Nitish,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services at all times.

Regards
Reliance Communications

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Address: Durg, Chhattisgarh, 490025

Website: Reliance GSM

I got a new connection and from day one was trying to activate DND but unable to do so inspite of various options provided. Later called Customer care for help but they were disappointing to the core and inspite of multiple calls to them I was unable to contact them nor they were of any help. The most disappointing thing was 30/ Rs, had been deducted for the services which we never activated. Now I am going for MNP and would never recommend Reliance or any services related to it to anyone within my circle or any other.

Oct 18, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2015

Reliance Communications Customer Care's response Dear Asmita,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

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Address: Lucknow, Uttar Pradesh

My cust. Id.[protected], facing long intrupption of broadband services. My connection remained out of services from 15 Oct to 23 Oct, 31 Oct to 5 Nov 2015 and now from yesterday night to till time 12 Nov is out of services. To mail I am using Aircel Network. Comp. No. are[protected],[protected],[protected], [protected],[protected],[protected]. Kindly attend my complaint seriouly and waive off the bill of the said period. Thanking you

Oct 23, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2015

Reliance Communications Customer Care's response Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Verified Support

Nov 20, 2015

Reliance Communications Customer Care's response Dear Customer,

As per your telephonic conversation with our customer service associate, we wish to affirm that the aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,
Reliance Communications

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Address: 603202

Reliance Mobile Cdma

Last One Month After 5:30 Pm Evdo Tower Disappearing Frequently

Reliance Customer Care Closing Complaints. Without Rectify And Without Inform Me

Last Two Days X1 And Evdo Both Towers Are Disappearing In Full Days

My Number[protected]

My Location Guduvancheri

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Address: Indore, Madhya Pradesh, 452010

Its been 3 months I am not able to use my Reliance netconnect+ hsd due to lack of network for which advance payment of 1370 had been paid, I want compensation for lack of service in form of refund of my money and mental and physical torture by continuous calling by reliance and visit to head office.please help me becoz its been 3 months and I am not getting network and they are solving my problem and don't even my pick my calls My netconnect+ phone no.is [protected] .

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Address: Pune, Maharashtra

Hello my name is nazir and i haveing balance 500rs in my reliance number [protected] and 12/11/2015 mid night at 2:27am i have tierd to buy 9rs 500mb net one day vaildity but reliance cut my balance by 480rs and not even gived me 500mb data. help me out else im going to consumer court as i have sms proofs. [protected] number

Oct 16, 2016

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2015

Reliance Communications Customer Care's response Dear Nazir,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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Address: Jhajjar, Haryana

Website: www.reliance.com

A Pack has been activated without my consent to my mobile number [protected] and a regular amount is being deducted from my man balance everyday. I have tried many times to contact reliance customer care executive but nobody did not attend my call.

Plz look into the matter and get the needful done açcordingly to resolve the same. Further requesed to credit the dedicated amount n stop the unwanted pack which has been inadvertently activated by reliance communications.
I shall be thankful to you.

Regards

Rakesh Kumar.

Jun 2, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2015

Reliance Communications Customer Care's response Dear Rakesh,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

Verified Support

Nov 15, 2015

Reliance Communications Customer Care's response Dear Rakesh,

Our customer service team has informed us that your concerns have been addressed. However, as per the details, the necessary waiver has been posted to your account. Thank you!

Cheers,
Reliance Communications

Nov 19, 2015

Updated by Balrak Please refer to complaint vide No. 1173856. It is still to be resolved as the aforesaid pack has not been deactivated so far..

Rakesh.

Reliance Communications Complaints & Reviews

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Reliance Communications reviews & complaints page 537

Mobile number to be changed from CDMA to GSM

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Billing after cancellation and sending legal Notice

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Delay in address verification

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Mobile connection

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Instead of my comitted Plan They activated 499 PLAN[9551372226]

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Mobile recharge

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Unknown subscription

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Postpaid Connection

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Unfair billing and misbehaviour by customer support executive

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Reliance gsm wrongly charges add..

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Postpaid bill in paper

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Reliance gsm fraud

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Unfair billing amount

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Forfeiture of gprs balance prior validity

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Pathetic and disgusting services

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Waiving of bill due to non working of broadband

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CDMA. Last one month after 5:30 pm evdo tower disappearing frequently

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Complain regarding network issues

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Reliance gsm balance cut and also not provide the data in buyed

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Activation of a pack without my permission n deducting amount.

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