| Address: Thiruvananthapuram, Kerala |
Dear Sir,
I have taken 5 telephone connections with the broadband on April 9th, Since I took the conncection till today telephones never worked and broadband never functioned well, it works for 5 minutes and then disconnected for long hours. Even though it is working, speed is not there and stuck always.
We have raised the complaint several times on phone to your customer care, the operation Manager directly but there was no result. Most of the times your Manager doesnt attend the mobile, ([protected]). We have asked your people, we are not satisfied with service and connections so please disconnect all the lines with the 5 lines. Nobody turn to our site, Telephones never worked since they install and we are not at all satisfied with the internet connection.
Please discontinue the service with immediate effect. We dont need your entire service.
[protected]
Nov 10, 2016
Complaint marked as Resolved
Verified Support
Jun 10, 2015
Reliance Communications Customer Care's response Dear Abraham,
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
Verified Support
Jun 17, 2015
Reliance Communications Customer Care's response Dear Abraham,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
Kindly work on it today atleast