Reliance Communications Complaints & Reviews

Dear sir/madam Pls refer subject, u r deducting so many charges in the name of vas, where there is VA's service bit aiis activate on my no.[protected]. I h'v sent so many sms and call customer care to stop deduction of these charges, but everytime same msg that "there is no vas is activate on above no, but charges continuosly deducting. Request u that pls stop the deduction and refund all up to dste deducted charges immediately. Awaiting u'r quick action. Regards Vinod Nolkha [protected] Amritsar.

My Reliance subscriber id is[protected] and from Kochi. I have registered change of address request on Oct 6th. Till Nov 6th they dint took any step, even I went directly to Kadavanthara Reliance Commuications and called to customer service atleast two days once. So I decided and gave a termination request on November 7th, they mentioned within 24hours their backend team will call for processing it but they called on 13th November and pleaded that they will process the change of address within 48hours else they will terminate after 48hours for sure. Latter they didnt called or terminated my internet till present. Whenever I call to customer care they mentioning that they increased the priority and within 24hours they will call to my number. I have registered my alternate number too. On November 29, they gave me a single ring missed call, I again called back but recorded voice only I received, so I called to customer care again, they mentioning as I didnt picked up the call. They sent me bill of 841.58 and due date on 29th November to avoid late fee. Am not interested to pay bill for unused internet and they dint processed my request for over 2months. Servicing is really hectic. Please resolve my complaint. Thank you.

Dear Sir/Madam, My mobile no [protected] reliance GSM Service provider is deduction my balance repeatedly every day and costume care executive is not provide satisfactory answer so i request you kindly return my balance and deactivate any service active Regards Nibedita satapathy

[protected] this is my CDMA post paid number that was 1 year old taken as GSM, recently i converted into CDMA, after one month my number is made off, on 19 nov. when i visited to reliance store at jodhpur char rasta, they need the document and i provided the same, there after daily i visited the store and got the response that next day it will be okay, today after aprrox. 10 days the are saying that ur number is off and u have to go for new, dear mam pls let me know what is my fault that i m suffering, this number is registered at various official account hall of sudden i can not change the number. i m ten year old customer of reliance belongs to madhya pradesh. and in Gujarat i m facing such unexpected service from reliance. pls do help me i[censored] can. thank a lot (Mr. Mohsin is the concern person who was handling this matter: all the staff member of this store is very casual in working) May be it will influence the standard of reliance in gujrat [protected] is my alternate number

Dear Sir/Madam, I Jan Reddy having Reliance GSM number [protected] (MP Chattisgarh), from last three months my balance deducting every week twice for VAS IndiatimesVPak with RS 5.00 Please reimburse my deducted amount Regards JAN REDDY V

Dear All, This kind of nonesense i have faced in my life very 1st time... where after termination of servicces also... people are charging with a pathetic laungage... I am taking an oath to not to use any of RELIANCE ADA Service in my life. This is not the way of collection with a common man. Hoping issue will be taken care with immediate resolution. I have already paid the amount with receipt No. AM64176776 Sub: - Proposal of Reliance Communications Ltd, for presenting your dispute with regard to outstanding billing amount of CAF No #[protected], MDN No # [protected] before the Lok-Adalat for determination. Sir/Madam, Apropos to the subject mentioned above, you are hereby informed that, the Applicant Reliance Communication Ltd, Pune with regard to the outstanding billing amount of Rs. 939/- has arranged an Pre-Litigation Lokadalat on SATURDAY dated 13-Dec-14 at 10.30 am onwards. It is contended that you have availed Services of Reliance Communications ltd, but failed to pay the above mentioned billing amount. The particulars of which are as under:- 1. Type of the bill : Telephone/Data Card service rendered. 2. Name of Customer : RAGHAVENDRA SINGH 3. Total Outstanding amount: : 939/- Taking into consideration the aforesaid contentious issues, it is expedient for referring your matter at Pre-Litigation stage to Lok-Adalat u/s 19(5) (ii) of the Legal Services Authority Act, 1987 for final determination. Hence you are requested to remain present in the Pre-Litigation Lokadalat, which will be held at District Court, Pune on 13-Dec-14 and get resolved the matter. Treat this as Most Urgent. Pre-Litigation Place, Time & Date: Dist Court Building, Shivaji Nagar, Pune – 411 005 SATURDAY 13-Dec-14 By Order (Secretary, Pune Dist Court) Contact No: (10.30 am To 5.30 pm) Contact No - [protected]

Dear sir, My mobile no. is [protected], I did not subscribe or send any request for vas shotformatsGSM service but Reliance GSM sent following message today on 28 November, 2014 at 8.50 p.m. Amount Charged for VAS ShotformatsGSM Rs:25.00. Please note that I never subscribed to his service and I do not want this service...please cancel this & refund my amount ₹25 in my Balance account... Thank you ... P. K. Tomar

Hello, My reliance customer id[protected] I having reliance broadband connection but it's not working properly. we have done complaints also but they are not doing anything. we tried to reach to customer care also but they are not taking call. We are paying bill on regular basis but not giving the good service. Please take action on reliance broadband. Thank you Best Regards Hemant mitra mobile number - [protected]

my connection was disconnect in july and i received receipt also of submission modem. but they are sending me continue bill of this connection which is disconnected. i had contacted by mail in company but they are not responding i am mentally and physically harassed by them. please do the needful things i have all proof of disconnection and all bill paid by me. please do the need full things my detail is following: NAME :Pushpendra Patel USER id:[protected] Subscriber id;[protected] COMPLAINT NO:[protected] [protected] contact no :[protected] email id : pushpendra.[protected]@gmail.com

I have called customer care on 16 th October, 2014 for termination of following Nos. He(Mr.Siddharth) had given me Request No.[protected] . Termination of These nos. not yet done. [protected] [protected] [protected] [protected] [protected] [protected] several no. of times I have sent mails & so many times called customer care for termination of 6 lines which is not yet done. From last two months we are paying for those unused 6 lines. Its my Humble request to you please terminate these lines on immediate basis. Aasawari [protected]@indcapadvisors.com

Hello Sir/Ma'am, I took a new broadband connection of reliance on 1 September 2014. On 1 of october, I shifted to a new place and requested reliance to shift my connection there. I talked to customer care of reliance. firstly, they told me that some action will be taken within 5 days but nothing has been done till now. They are continously sending me the monthly bills and also call me to pay the bill. Today 2 months are over sir, but no action has been taken from their side nor they have informed me anything regarding the matter. I am adistance learning student and my studies are being spoiled day by day. Please take any action against reliance. Regards Prabhat Mob-[protected]

i have applied for changing my prepaid number into postpaid as per the plan of reliance provider. They charged 350 rs. for this service but even after 2 days, convertion of my number has not done..customer care does not receive my call.. please resolve my problem as soon as possible MOBILE NO. [protected] NAME- SANTOSH KARCHAM

Dear Sir / Mam Wrong Balance Charged Yesterday ( 27.11.14 ) I Talk on[protected] at 06-30 Pm from My No. [protected] and Deduct balance from my Account around 2.00 Than for clarification i called on 198 at 06-57 Pm and talked with Mr. Prabhat 1st he told me that balance deduct wrongly because i have recharged rooming plan for Rs. 55.00 and after checking carefully he said me that balance deduct is write because i called in home location Whether i am not in Delhi from 04-08-14 to till date Mean i am Regular in Rooming from 04-08-14 I can’t understand the company policy Looking that company think I am Fool You are kind request check my Account and clear the matter As I all ready mailed you many times in previous I faced problem Even i am happy to talk with Mr. Prabhat like him communication power Thanks Mukesh [protected] My Data Card No is [protected] Rsn No. Rztcd[protected] when I Plug in Laptop it shown Network but after a few minutes network shown 0. I plug out again and again, remove software and reinstall but problem is same. Called in customer care not benefit. The customer care Executive suggest me once plug in another computer if i face problem the same Thant mean there is problem in dongle and i should go at service centre. Now I am plug in another Pc ( 28.11.14 at 10.45 Am ) but same problem Dear Departments i want know solution I think there is problem in dongle I want ask you a Question that should i go at service centres or can exchange from reliance web world or can i courier it please for exchange . Finally I want ask a q to you if the problem will continue should i go another company please???? Dear Department so many problem I am facing in different connection

Dear Sir/Madam I have activated WICF699 plan with 2mbps which was also confirmed by your customer care they have also sent me the confirmation through plan picture which i have attached in this mail. But when i am checking it in "my plan" on Reliance Broadband its showing me WICF599 plan with 1mbps screen shot is attached. I have made various complaints to your customer care but seems like they are not understanding my issue. Every time they come up with resolving of other complaints which i have never faced. Its been more than 20 days i am following up with their customer care but its of no use. Executive who come to us with this offer is also not responding Hope this mail reaches to the right person who will resolve my issue. Regards, Shritam [protected]

dear Sir/madam, i'm ravi, my relience. is [protected] my main balance is rs283 on 25nov.The problem is after i have checked main bal is 0.00rs on 25nov.without using internet i have lost all total balance. data pack is available 1350mb on 25nov. and expiry date is 25nov. reliance gsm deducted rs 283 from my main balance So please return my balance. so i hope you will do the action of my request.I believe you could be of some help thanks and regard, My ten digit relience no. [protected] Alternative No. [protected] email ID - [protected]@gmail.com

Sir/Madam, The video store service of Reliance GSM got activated on my mobile number [protected]without my consent, and they are deducting Re 1 per day. There is no service to deactivate the same, and the customer care is not reachable. Please deactivate this service as it is increasing more dissatisfaction towards Reliance GSM. Thanking you, Kapil Kumar Jain

Hi, I have raised a request for termination of my reliance broadband connection in the month of July, 2014. But unfortunately they have started the process of Termination from 3-Aug-2014. Now its almost end of November. Their is no written communication provided by them, every time i am getting a call to pay the bill. But i am not using the service. I am not happy at all the services they are providing. For termination of connection, it may take so long time. I have no words for reliance .Can anybody help me? Its urgent now. Can anybody provide me higher authority details so that i can approach them. Much appreciate your help User ID :[protected]

I AM NOT RECEIVING 30 MINUTES FROM TWO DAYS AS PER PLAN OF 799, I HAVE ALSO TALKED 4-5 TIMES FROM YESTERDAY BUT NO SOLUTION HAS BEEN PROVIDED YET I AM FACING MANY ISSUE LIKE NETWORK FAILURE SINCE LAST FEW DAYS ALSO, FED UP FROM RELIANCE SERVICE NOW.

Hi, I am using reliance GSM number [protected] from last 1 years. In last one year reliance have deducted amount from mobile balance. However this time they have deducted around 190 rupees from balance on or after 21 Nov. I have received a message from reliance on 21 Nov that my mobile balance is 190 rupees. After that I have not made call for more than 10 rupees. On 24 Nov when I tried to call from my mobile, It was nil balance. I have called customer care executive lot of time but they are not providing me details for deduction. As per them, they can only see data and they don't see any deduction on 22, 23 and 24 Nov. I have requested them for my outgoing call history ( They charged me 25 rupees for the same), and also there was no call processed after 21 Nov from my mobile. Now I am trying to call their customer care executive but they are not answering my query and I don't have any further team where I can escalate the same. I have proof of reliance mail where they have sent me my outgoing call details, which might help us to go further. Kindly look in this matter as it was happened previously also. Thanks Arvind Soni

Since Oct 1st my broadband internet was not working(Reliance Broadband Subscriber ID[protected]. After repeated 8-10 complaints it was not resolved. Every time I raised a complaint 2 days later the complaint was closed stating that issue is resolved but actually it wasn't resolved. Since Oct 1st I don't have internet connectivity. Finally mid of Oct I raised a complaint for service termination and it was also closed without any resolution. Then I raised the complaint in grahakseva (link: http://www.grahakseva.com/complaints/219087/reliance-internet-connectivity-issue ) to which the Reliance associate called me up and said that there is some issue with network and it will soon be resolved; also that the bill for the entire month of Oct will be waived off since there was no service. By Oct end the issue wasn't resolved then I again raised for service termination. Till date there is no update on the request and everyday I get calls and messages for payment of pending bill for the month of October. Why should I pay the bill when there was no service at all? Further it was stated by our executive that the Oct bill will be waived off. And what happened to the termination request? Why am I getting calls and messages everyday for the bill payment?