Reliance Communications Complaints & Reviews

Reliance CDMA — Temporarily out of service

I have taken a new reliance pre-paid CDMA 2 weeks back.It wa activated that time and was working properly but since yesterday night I am not able to send or recieve calls and messages.

Hi Pragya,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

sir; i v k jha using mobile no [protected] and [protected] several time i talked with customer care to deactivate all vas which they activate fm their side bt neither they deactivate nor they refund amt pl see recordings, i dont request for activation of any vas but intentionally they activate and deduct money i feel cheated and humiliated pl refund all amt and deactivate all vas

I AM A RELIANCE PREPAID CUSTOMER AND MY MOBILE NO. [protected].THERE ARE UNWANTED DEDUCTION OF RS.30/- IN THE MONTH OF APRIL, MAY AND JUNE OF WITHOUT ANY ACTIVATION OF VAS.

IN CHHATTISGARH POOR CUSTOMER CARE SERVICE OF REL. PREPAID. I TRY SEVERAL TIMES TO TALK CUSTOMER CARE BUT FAIL TO CONNECT THEM. I[censored] ARE NOT HANDLE PROBLEM OF CUSTOMER WHY ARE U RUNNING THIS STUPID NETWORK STOP THIS NONSENSE RELIANCE SMART IN CHHATTISGARH.

Reliance smart company is deducting the money from my mobile any time without any choice given by
me.and harassing . My mobile is [protected] .
you are requested to look into th matter and resolve the issue
thank you

Heyy!!! I recharge my account with Rs. 100/- on[protected] in my relience prepaid no[protected]. But after a few minutes there is a deduction of Rs. 30/- from my account, and there is no any satisfied answer from your local customer care. They make me call to your customer care no 198 but there is no any positive response for unwanted deduction. so, I kindly requesting you to take quick action and refund my unwanted deducted money.

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

Reliance GSM — help plz,

hi, i m sharjil frm kolkata, i have a very unique but a big problem, actually its a personal problem which i want to share with you guys expecting that u'll will understand my problem and will help me in saving my marriage.i live in calcutta and my wife in bihar, she also uses a smart connection. Actually recently i have been told that she is sending sms to various guys, but when i asked her regarding this, she refused straight away. i m living so far and feeling so lonely. i m really very depressed and feeling being cheated. please can u guys let me knw that wether you can help me by sending me the list of the numbers to which the sms are sent through my wife's number so that i can know the truth.
this way i know i m not doing the right thing but i want to save my marriage, i love her a lot n dnt want to loose her. you can save my love and a marriage.
please frn/sir understand my problem. or jst think keeping urslf in my place n tht way u'll know hw it feels to face the fear of loosin ur love. please please please you can really nd only save me. i'll b waiting 4 ur reply .. sharjil

i'm from pune.i purchased a sim 2 weeks before.The cost of sim is 49 in which i m getting lifetime service n 90 days reduce call rates.i recharged my mobile with 21(free night calling after 11pm) 2 days after the purchase of my sim.its now 7-8days since my complaint is not being resolved.i called more than 15times to cu care.they always say that you will receive an sms soon.yesterday agin i called cu care they told tht u have to wait for 72hrs.The cu care is not able to handle my problem.Some of them don't know how to talk.
i think it is the worst service for a customer.

the night calling is not free.the call charges is .05rs/min.i recharged my sim with 21.night calling is free with 21 recharge.
The cu care told me tht u will get ur money back.

respested sir
i can say please start service
don't signal provied
so please tell me what the problem donot provied service
and i request early service provied
thank you sir

respested sir
ican say why are you not good service provied
request please tell me what the problem sir
and i allready complain before your custmore care (new friends colony)
and my no. [protected]
so i can say please service provied early
thanku sir

my sim card is automaticaly rejected with the mobile no [protected].plz restart it. my ballance was 16.78 rupees.

sir/madam,
pls give m the tips of free sms and calls from reliance(gsm)...

Reliance GSM — reliance gsm internet not working

hi i'm from rohtak my no. is [protected] . i got a problem in internet lats 4 month. i register 9 complaint on coustmor care..
but my problem is not solve......
plz help me...

Hi Tinku,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi Tinku,

We tried calling you but we were unable to reach you. As per confirmation received from concerned team, GPRS issue is resolved now, If Issue persists then use RCOMNET/SMARTNET (RGSM/RTL) APN to download content and if you want to access other applications then switch to RCOMWAP through RWORLD

Cheers,

RCOMcare

im facing problem with my internet on reliance gsm... plz help me out
it became so slow...

my internet connectio becme very slow plz help me out

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Hi Bhawani,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi Bhawani,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

Hello Sir, I did recharge of Rs. 97 using my icici bank online, strainge relince deducted all money except Rs. and I got Rs. 15, I called reliance, They made me wait for complte 53 minutes to resolve this issue and did not do any thing.

date : 5 Nov 2008 : [protected]

Reliance GSM — E-recharge 21 not available in market

Respected Sir,

reliance mobile sended sms e-rechage 21 jadu pack.

I make communication with retailers, they said its bogus plan and not availabel in the maket.

I have ricieved a message yesterday which says that 600 STD min will be given to any network in Rs 285 recharge, but I have got normal 400 min, I had talked to the customer care senior officer they said earlier that you r the selected candidate and later they said it can not be done.
As per the message I shall be given 600 min which I deserves
My mobile no- [protected]
thank you

I have ricieved a message yesterday which says that 600 STD min will be given to any network in Rs 285 recharge, but I have got normal 400 min, I had talked to the customer care senior officer they said earlier that you r the selected candidate and later they said it can not be done.
As per the message I shall be given 600 min which I deserves
My mobile no- [protected]
thank you

Hello There,

I just bought a new GSM Reilance sim([protected]) just a week back and i got it recharged and i had about Rs.50 worth of credit.My balance got deducted without making any calls and i complained to reliance about this and they said we will give you a refund and will give you an answer in two days but its been more than a week and i tried to call them so many times and i get the same answer.Can you please guide me the right path in this case.Thanking You.

Regards,
Amit Taneja

sir i have recharge my mobile online by easyrechargemobile.com my order no
70796 ph. [protected] date 16/05/2010 timr 21:30 but this phon no. is not recharge till.

unauthorized charge without any activation they activate a service it does not done by me nd from my side it is does by relience and deduction 30rs in my balande

kindly take immediate action

hi, i have bought paper voucher for rs 20 bearing serial no-[protected] but i was unable to recharge the voucher as i was getting a error stating invalid voucher,after i contacted customer care regarding the problem ,the Representative stated that its a invalid voucher and its not been updated in system with the serial no and told me to contact retailer for replacement ,i went to retailer he told he is helpless, even i very upset regarding this,am going to file a consumer complain against this matter ,how recharge voucher are available in market without being updated in system,kindle take necessary steps or else i am going file a complain in consumer forum. thanking you pratik mohapatra mobile no-[protected] or [protected],

see attached photo scan of recharge voucher

no action yet been taken, already i have mailed a scan copy to reliance

Reliance — night calling pack benefit didn't get last 7 days

i activated 69 night calling pack in 8th feb 2011 but from 23 feb it will be charged the normal tariff i call to the custamer care office 47 times but i didint get any information regarding this same problem plz consider my complaint.

Hi,

I would like to complain against Reliance GSM. I got message from Reliance stating "Dear Customer recharge with 320 and get talk time of 350. Additional talktime of Rs 59.88 valid for 7 days, Offer valid till 14th July. Reliance GSM" The same I have confirmed from customer care.

So I have recharged with 320 on 11th July, but I have got only 290 (+some change) in main balance and 59.88 as promo balance. So total I got only 290+59.88 = 349.88 instead of 350+ 59.88 = 409.88, 60 Rs less.

I have called many times to customer care. most of time its long waiting, some how I spoke to one customer representative on 12th July at 10.20 AM. But intentionally he tried me to confuse. same problem I explained many times, after 30 mins of conversation he told me that talk time of 60 rs will be credited to my account. But still I did not get any talk time. I asked name to representative but he did not answer that also.

So could you please look into this issue?

Regards,
Anmol Kumar
[protected]
kr.[protected]@gmail.com

Rechaege my mobile but it is not cresited in my account. When I cantacted reliance customer they are simply saying we are looking in to it. Now tell me what I do for filing complaint on consumer court. My mobile [protected] (This number is not my recharged one this is other mobile)

I have recharge with Rs.23 in my Reliance FWP wireless phone but yet I have paid calling charges and I have tried to many time to customer but they could not satisfy me.

Dear sir,

I want to draw your kind notice towards a fact that I am using Reliance GSM([protected] ).
I was frequently getting the message from RM-651234 on my no. as mentioned below:
" Festive recharge offer.Karein Rs. 150 ka rchrg aur payein Rs. 160 ka talktime,jismein Rs. 136 core aur Rs. 124 ka prom TT hain.Promo TT vldty 3 din.Reliance GSM. "

But today,when i have done online recharge of Rs. 150 from hdfcbank.com , i got only Rs. 133.99 TT and no promo TT. This is totally in cotradiction with the message they sent to their customers. Even I recharged the same day when I received the message.

Sir I am requesting you,please have a look over this topic.

I will be highly obliged to you for this.
thanking you

Thanks & Regards
Annapurna Jha

I had recharged online my mobile with the following details:

Mob: [protected]
Amount: Rs 49
Website: www.paytm.com
Website order no. 16766457

This recharge would have given me the facility of free local Reliance-Reliance calls for 1 week.
I got the recharge confirmation from Reliance that the recharge is successful.

But I did not receive the facility. When I called customer care, he replied that the offer is no longer valid and your money will not be refunded.
Also, he told me that I need to resubmit my documents otherwise my phone will be disconnected.

I had to suffer a lot of problem due to this. Therefore, I want the recovery of Rs.25,000 so that I can recover the problems that I had faced.

Thank you
Ankit
IIT Kharagpur
West Bengal 721302

Reliance GSM Services — unauthorized bank charges

an unauthorised service activated by me by mistake, but i complained 8-10 time deactivate this service in reliance care Bhopal and many time also in customer care executives, after my complaint they send me a MSG after 24 hours that your service has been deactivated, and this process repeated many times and still now today balance of my mobile continue deducting.
i m frustrated this reliance service and their fake customer care service.

plz take a strong action.

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Regards,

RCOMcare

Few days back I got message from Reliance GSM that for Rs 19 I'll get R2R call all over India at 0.10paise/minute for 15 days, I used it as per.Than after 15 days,I got it recharged again the same but i didn't got the benefit.When I talked in Reliance Customer Care,they told that Reliance had never a scheme like that, This shows a lack of information within their own people.
After few days, after seeing the Reliance Website for 3G combo pack for Rs 174, I called the reliance customer care to confirm whether I can get this service or not, They told that I can get the recharge done.Than from the Retailer, I got my E-Recharge for Rs 174, I didn't got any benefits for that.I again called the Customer Care to ask why this happened, they give me the reason that on my no. this recharge is not possible.......How this happen that first Customer Care told me that it can happen, than they tell its not possible.I asked that give me atleast balance on that Recharge, they told that not even a single money benefit will be provided.
Is this the way that after giving this much amount what I'm getting is Zero.
The company with a big Reputation is doing such a cheap ........!!!!!!!!!!!!!!!!!

Reliance — My nu. Ar trees For no one

Dear Sir/medam


My no r heking fr any one. Fr ur call center Empploy. i just say to u pls stoped. this mater r very serioves. pls do this need full..


Thank's

Hi Anupam,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi Anupam,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

Hi,
I have recharged with rs..66 before 10 days according thru http://www.rcom.co.in website where I need to get call rate 1p/2sec. Local. but my call rate are not 1p/2sec. yet.
Their customer care has not ready to help me out on this concern and saying the plan has been changed we cannot help you on this concern any more and keep sending Unnecessary messages in every second and i have been recd 150 sms now while i have activated DND service.

I don’t want this service …please refund my money (Rs.66.00) ASAP. They are really doing online FAKE business in India which is not acceptable.

Here are the details of their website.

MRP (Rs.) 66
Admin Fee (Rs.) 59.84
Service Tax (Rs.) 6.16
Benefit Enjoy all local calls @ 1p/2Sec, other Calls as per prevailing tariff
Valid for 90 Days
On-net Definition Reliance CDMA+GSM Mobile

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

I recharged with 65 rs in my no [protected], on 6 feb 2013 it was a internet pack with 2gb data for 28 days, and after recharge I got msg that your account has been recharged with .01 paisa, but when I tried to connect to internet I was not successful so I calld at 198 they told me that there is no such recharge, and I did not got either data or bal, if there is no such plan then I should have received the bal aplicable for that amount, and if that was not a valid recharge amount then was recharge successful. And on previous month I recharged with 65 rs I got 2 gb data for 28 days from 07 jan to 4 feb.

On 26th of April, i filled two recharges with Rs. 150= and Rs. 99=. Both the recharges were successfully done and i got both the messages. My calling balance was avilable upto Rs. 175= but my internet pack on which 2GB should come has not been done. On 28th i contacted the customer care who told me that it has been activated and i can now use the internet. But while opening the internet all my account balance was taken by you.

Since that time i continuously use to talk with almost thirty customer care representatives but all the time i am saden with the poor response of the customer care people. I have been given two complaint no.s and i today got a message that my complaint has been resolved and account has been refilled with the wrongly deducted entries. But i am surprised to see that my internet balance has been filled with 0.06MB (non-sense). This is all non-sense and complete wastage of time. Sir, kindly tell me what should i do.


My Internet balance of 2GB has not come yet and Rs. 167= of the calling amount has also been deducted which has not also come yet. Further, the customer agents are non technical and poor responsive people. Tell me shall i migrate to other service provider. It is pertinent to mention here that i am a Bank Officer and there are 1000s of reliance connections used by our employee. Shall i instruct them also to migrate to other service provider.


Need your early response.



Sajad Mir
[protected]

i had done recharge of rs 79 on my reliance no [protected] on 4th june 2013. they say in this recharge you will get 500 min reliance to reliance on net night calls std for 14 days. after getting confirmation message from reliance, i called a std no but my balance deducted from my main account. then i called costumer care, after 1 hour of waiting they picked up my phone and then they hang up my phone abruptly without solving it. then i had gone to reliance web world patel nagar, new delhi, what they said i was shocked by their response. first they said that i have exhuasted my 500 minutes in just 2 nights. then i asked them can you please tell me my call details, then they said we cant tell you, you have to call costumer care. that was pathetic. then i mailed their president and appellate authority, up to 3 days they didnt responded, then a guy names Mohan called me and said sir we will look into your complain and given me service REQUEST NO[protected]. and told me your problem will be resolved but after 2 days they message me that there was no wrong deduction found from tour phone. so i am deeply shocked by reliance. just after recharge how can i use 500 minutes. how can their system showed that i have used 500 min.i have not talked not even for a single minute. i am writing this with hope. please do needful.

Dear Sir / Madam,

I recharged my M. No. - [protected] Rs.120 on 24/08/2014. Also message has been received, you have successfully recharged. When I call to another number then after ringing, please recharge your account. You have insufficient balance & no good response from Reliance Customer Care Department. I called to many times on *333 & 198. Kindly clear my this topic as early as possible.

Thank's & Regard's

Ramesh Chouhan
M. No. - [protected]

Dear Sir / Madam,

I recharged my number [protected] through paytm for 91 rs and there was no amount in the balance. When I called reliance customer complaints team one agent told me recharge will be done in next 1hour I called again another agent told there is a network fault recharge will be done after 3 pm I called after 3 then the guy told me there is no recharge for that amount so I told ok fine then could you refund the amount he said no refund will be made money is gone I told him can refund half the amount he said no then I had a word with the manager with name mutunjay he told me any thing can't be done I asked him to transfer to someone more senior he disconnected the call. As reliance you took my 90 rs but you also took away the goodwill and my trust. I request plz do something as this is not good at all

A few days ago my mobile balance was Rs.34. 2 days later it was Rs 28.. then it was 14 n now it is Rs. 0.110. I complained to the customer care many times but they made excuses that services was activated on your number, although I haven't activated any services. This is the worst telecom service I have ever seen. i would request you to solve my problem or else I will make sure that nobody atlest my family would go for Reliance telecom services ever.

Hi KHURSHEED,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi KHURSHEED,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternet number if issue still persist.

Regards,

RCOMcare

Hi KHURSHEED,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

Reliance India Mobile — Wrong activation of Plan

Hello,

I am Hansraj Bhardwas. I had purchased a postpaid connection of RIM on 30/08/09 from a shop naminig visitech at Pandav Nagar, New Delhi and since the moment i m facing dozens and dozens of problems with the same, As follow:

1. After 8 days my number was not activated as the person responsibe for address verification was at the time, when i used to be in my office, although i had said them clearly that i will be available after 5 only.

2. Then on 02/09/09, i again ventured to the same shop ( where i had purchased the connection from) and got surprised that he had done his job of sending the required documents on the 2nd of purchase it self.

3. I made a call to Mr Ajeet (+91 [protected]), one of the employee of reliance webworld of the same locality and who was in contact with the shop for business relations.

4. on 09/09/09, i got one number (+91 [protected]) activated for two days only as i had applied for a choice number. Any ways i got my choice number activated after 2 days. I was haapy that finnaly my work is done, but after only two days of activation i got a message that "YOUR ACCOUNT USAGES IS HIGH. PLEASE PAY RS. 660.80 FOR ENJOYING UNINTERRUPT SERVICE". It really perplaxed me as i had applied for Plan 770, where i would be able to make free STD calls on RIM number, but these scumpless people piched me 225 Plan with the limit of Rs. 800/-.

5. Yesterday i.e. 11/09/09, after getting the message i called to Customer Care, which instead of solving my problem tried to make my realize that I am in a hot soup.

6. I didn't bother for the message as i was legally and logically right and kept using the service and lodged the complaint against the respective web world with the complaint no.[protected] and applied for the change of plan with complaint no[protected] and got the assistance that my problem would be cured soon.

7. The icing of the cake part, after all these bla...... bla.... bla.....and assistance from them, i got one more message from them today i.e. 12/09/09 at 9:48 AM that "YOUR ACCOUNT USAGES IS HIGH. PLEASE PAY RS. 963.80 FOR ENJOYING UNINTERRUPT SERVICE".

So you please tell what should a person do in such a situation and these sort of activities would be taken care off. This is not mine single problem, there are lots and lots of people who are the victim of the same. Would there be any action against these so called giants, if yes please do the needfull. Otherwise a person would loose his trust and never login to this portal.

Looking forward for your fvourable communique`.

Thanks and Regards

Hansraj Bhardwas

sir i want to choice number 777786 this number are purchasing to me so pls this number provide thx.

bogus company hai third class brand name karne ki koshish main hai company ke employee callertune jabardasti laga dete hai our customer ke paise account se debit kar dete hai band kardo ye wrong deduction ka kaam nahi to nuksaan hoo jayenga

i want a choice no. plz give me a idea about how can i get it. plz show me a link of available no.

Hi Chandrakant,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi Chandrakant,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi Chandrakant,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi Chandrakant,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi Chandrakant,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi Chandrakant,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

Hi Chandrakant,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

Reliance — Not getting porting code

Sir my reliance no. is [protected] , i want to change my network from reliance due to its bad services but i m not getting porting code i had complaint to rel. care many times but their is no response. plz. help !


contact no.[protected],[protected]
e mail :[protected]@gmail.com

Hi Pinaki,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi Pinaki,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternet number if issue still persist.

Regards,

RCOMcare

Hi FIROZ,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi FIROZ,

We tried calling you but we were unable to reach you. We wish to affirm that as per feedback received from network team that our network is running at the optimum level on your location, and it cannot be enhanced further.

Cheers,

RCOMcare

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

Hi Ashish,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Hi Ashish,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternet number if issue still persist.

Regards,

RCOMcare

reliance hi speed 1x zte ac8720 — slow process

Dear sir/madam,
I am naveen,i am using reliance hi speed 1x cdma modem(zte ac8720), it is a new conection.my browsing and downloads speed are very slow exactly 0.4 to 3.3 kbps.....
i can`t browse fastly,its irritating me. how can i increase my speed? pls help me....

Reliance — SLOW process

Dear sir/madam,
I am Bhasker,i am using reliance hi speed 1x USB modem(zte ac8720), my browsing and downloads speed are very slow exactly less than 4 kbps.....
i can`t browse fastly,its irritating me. how can i increase my speed? pls help me....
send solutions to my email id: bhasker.[protected]@gmail.com

Hi P.Murugesan,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Hi P.Murugesan,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternet number if issue still persist.

Regards,

RCOMcare

Hi Siva,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Hi Siva,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternet number if issue still persist.

Regards,

RCOMcare

Reliance — unnecessary charging

to whom so ever it is conserned,
respected sir,iam an costumer of relianse gsm mobile.i have been charged for the fun pack which i had never activated..this is not the first time.its almost 4th time that thay are charging like this.some times for caler tunes and this time for fun pack,which i hd never activated.the ansewer i get when i caled up the customer care is that its has been activated from my side.this is just like harasing ur customers.and they re not providing any evedense that i have activated from my side.the number of the seniour officials that they had given to me never existed..and the zonal officer number was not reachable.i need an explanation for this one.they are not even ready to lodge a complaint..i need my money back.my mobile number is [protected]...i expecting some reply for this one.

Sir,
i have been charged of Rs.49.00 unnecessarily by Reliance communication. I talked to them for refund on 30th June but still i have not recd any refund from them. No one is helping me on this matter.

My reliance number is # [protected] and Refund ref. number is #[protected]provided on 30th.June)

Please look into this matter and kindly revert me back ASAP.

Thanks
Rakesh Mohapatra
+91-[protected] (reliance GSM)

Thanks!!! now the problem has been resolved...You diverse *****star

Sir,
i have been charged of Rs.40.00 unnecessarily by Reliance communication and called on 198 more than 50 times but call is getting disconnected all the times.

My reliance number is # [protected]

Please look into this matter and kindly revert me back ASAP.

Wht is time prime?

kindly refund my money ASAP.

can i expect any update...why it is taking time to revert my money.

but i have not recd my money back yet.

why no action on this issue?

Hi Rakesh,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Full name: Rakesh Mohapatra
mobile no : [protected]

you had shown on your web that recharge of amount 148 and get 320 min of Local+STD calls but i have recd only local call facility which i don't required. i was forced to recharge rs 50 to get STD calls yesterday. it was completely your mistake which is not a transparent business in India.

Please refund my money or help me out to have 320 min Local+STD calls at the earliest. i have enough proof of you website that you had carried for 148 recharge.

Why no answer on this...i want refund as it was totally your mistake.

No update on this concern. Please look into this matter ASAP.

Again i have been charged of rs 35.00 today unnecessarily while my number already on DND...this is really hell work done by reliance. Please help me out on this issue.

Thanks Reliance to resolve this issue...i really appreciated your business and many many thanks consumercomplaints forum.

Hi Rakesh,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

THANKS AGAIN...

I have recharged with Rs 150.00 before 1day but my account balance has reached rs0.39 today. i'm again surprised how this happened? please refund my all deducted fund to my account ASAP.

I'M REALLY DISAPPOINTING WITH THEIR SERVICE. PLEASE HELP ME OUT ON THIS!!!

Why no one has responding to this issue...i'm still looking to have the deducted amount.

Hi,
I have recharged with rs..00 today morning according thru http://www.rcom.co.in website where I need to get call rate 1p/2sec. Local. but my call rate are not 1p/2sec. yet.
Their customer care has not ready to help me out on this concern and saying the plan has been changed we cannot help you on this concern any more and keep sending Unnecessary messages in every second and i have been recd 150 sms now while i have activated DND service.

I don’t want this service …please refund my money (Rs.66.00) ASAP. They are really doing online FAKE business in India which is not acceptable.

Here are the details of their website.

MRP (Rs.) 66
Admin Fee (Rs.) 59.84
Service Tax (Rs.) 6.16
Benefit Enjoy all local calls @ 1p/2Sec, other Calls as per prevailing tariff
Valid for 90 Days
On-net Definition Reliance CDMA+GSM Mobile

Hello,

My talk time balance has been deducted unnecessarily today more than rs100.00. I'm getting very disappointment due to this reason. Why reliance has done this kind of job once again. I have been facing the same issue earlier as well those were getting resolved. Looking for the same from reliance.

Thanks
Rakesh
+[protected]

Hello,

I have been charged more than rs.100 from my talk time balance unnecessarily by reliance communication. I don't understand why reliance has done this worth less thing once again.

Please help me out with this concern ASAP and refund my money back to my talk time.

looking forwarded your help in this concern.

Thanks
Rakesh
+91-[protected]

No one is taking care of this case...dont let reliance to fraud with their customer. Please requesting you to look into this matter at the higher level.

Hope my talk time balance to be refunded ASAP

Thanks
Rakesh

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare