Reliance Communications Complaints & Reviews

My reliance cdma no. is [protected]. I am using this no. for almost 1.5 years. For past 3-4 months, they are automatically activating services like missed call alert, cricket updates and all. And when I try to unsub it doesn't work. I never asked for any kind of subscription but still I messaged to unsubscribe but still they keep on activating the facility on monthly basis and charging for the same 15 rs for each.

It's quite frustrating that they are deducting the money from my account forcefully. Please take action on them immediately.

-Vaibhav

respected sir,
i am a consumer o[censored]r reliance gsm network , and i request you to send me theincoming and outgoing call details for the session 20 may to 20 jul 2012.......
i hope you definately response soon .......
thank you
satish

Dear Sir,
Myself Mr. Kiran Patel - owner MWWE at petlad want to draw your attention on below mentioned issue.
I have started my association with Reliance Communication on 24/4/2006 X-change a Mini CIOU at Petlad under Vadodara Cluster & Gujarat Circle. We are working with Reliance Communications from beginning. Before 6 years X-change has been appointed as MCIOU at Petlad with a post paid customer base of 120 customers. From then with our hard work and dedication we have increased our post paid customer base to 780 and collection revenue Rs.2.75 L…
But suddenly I have got a mail from Sales Chanel Manager Mr. Nirajkumar Sinha on 12.07.2011 that your postpaid town is converted in prepaid town. So you are not authorized to do postpaid acquisition and bill collection, customer care etc. So, I was shocked……but Petlad has been declared as non postpaid town 10 months back still we are giving our all services to the existing customer and retain all of them as Reliance post paid customer till today and they are not ready to migrate in prepaid services atoll.. So I don’t understand the policy of Company that my customer base is more in compare to Khambhat, but my town is converted in prepaid town.
I would like to bring following points in your notice.
• All other service provider are giving post paid connection and services at Petlad.
• Nearing town Khambhat has only 225 Reliance post paid customer base still the same town is post paid town as of now. Through there are little scop of increase in customer base.
• Monthly revenue of Petlad is Rs. 2.75 L in comparison with Khambhat Rs. 1 L.
• We are still continuing as MCIOU at Petlad and providing our services to all the customers without any income with a hope that Petlad would be considered as Post Paid Town by Reliance Management.
My humble request to the sales and csd team visit in our city and get the information from reliance postpaid customer and we have each and every support to you for my customer request for continue postpaid town and I have request to you from our all postpaid customer kindly inform to our issue at national management and consider the above point and reconsider the Petlad town as Post Paid town and allow us to serve the customers on behalf of Reliance.
I would like to bring in your notice that we have old PIS pendency of Rs. 30 Thousand aprox which we are not in a position to clear now as we do not have any source of income. If you consider our request and declare Petlad as a post paid town we shall clear the pendency within 15 working days else we do not have any option but to ask the company to recover from our security deposit.

I hope you will be kind enough and consider my request to national management because this issue is not only for one customer but it is more then 800 + customer issue.....

Thanking you for your support all time and thus help us to serve the company.

With best regards,
Thanks,
KIRAN PATEL
PETLAD MWWE
309,SARDAR PATEL SUPER MARKET
PETLAD-388450
MOB @[protected]
[protected]@- RM[protected]@myreliancemail.com

after a so long i have recharged my mobile for paper recharge rs 30. and after 1 day company deducted 20rs from my account and i would like to get back my money i don't want any subscriptions to be activated on my mobile and i don't want to get any company call from reliance offering any offers so please help me
and i have talked with reliance customer care he said it is not refundable is there any process to get refund of my money like uninor


[protected] reliance gsm

sir i have booked my ticket on 28 june.but now i have cancelled my ticket on 18 july.bt i have not recieved my refund back .my pnr no is[protected],[protected],[protected]

Hi Reliance Broadband,
Subject: Technical Team of Coimbatore is responsible for my termination of Reliance Broadband although I like Reliance broadband the most
I am a subscriber of Reliance Broadband, for the broadband connection (Reliance Broadband Service User ID :[protected] from Coimbatore, Tamil Nadu. I always love to use the reliance Broadband services as they are really excellent and cost effective but only that your good reputation is being spoiled by Technical Team of Reliance Broadband Coimbatore. I write this letter to get your attention regarding the bad service and false claims of the Technical Team of Coimbatore. Since July 18th 2012 my broadband connection is not working due to ADSL Problem, I immediately called the customer care and made a complaint regarding the issue (complaint no –[protected] with the customer care executive promising me that the issue would be resolved within 24 hours. With the expiration of more than 24 hours (36 hours to be exact), I found that my problem is not resolved while the worst part is not any of the executive of technical ever made contact with me regarding this. When I called again and asked the customer care executive regarding the status of my complaint, he replied me that the complaint has been resolved by the technical team “as they had came to my home and resolved in person which is never happened and of course, a blatant lie as well. I repeatedly making complaints in a daily fashion since July 18th ( complaint Numbers[protected],[protected],[protected],[protected],[protected], as my problem is never resolved, moreover the worst part is that the Technical Team of Coimbatore is repeatedly closing the complaints claiming that they had resolved the issue in person (Even they never called me). So since July 18th to today, I am not using the internet service but instead even I cannot book for a Bill Wavier as they claim all the issues are solved within the time frame, only the issues which are not resolved within 3 working days are eligible for Bill Wavier. How sickening, because of the false claims of the Technical team of Coimbatore , I am frustrated and made a termination request on today ( Termination Request No –[protected] with the worst part the termination process would take at least 15 days which makes me to pay the bill for already not working internet of 7 days + 15 days amount. I am very sad. Technical Team of Coimbatore is responsible for my termination of Reliance Broadband although I like Reliance broadband the most.
Please take action against technical team of Coimbatore over false claims, and also help me get Bill Wavier since July 18th to the date of connection termination.
Thank you,
Yours truly,
James Ranjith Kumar R,
Internet Service User ID :[protected]

My name is 'nisar hussain shah '.i work as an finger print expert in j&k police(fsl,dalgate)...i live at ellahi bagh....i purchased Reliance 3G netconnect dongle(Datacard) 3 days ago on 20th July,2012(friday) from reliance head office(jawahar nagar,srinagar)...it costed me Rs.1500 + Rs.500(security deposit)..with this dongle i got reliance postpaid sim bearing number. [protected]...i choose unlimited pack of RS.1200 on my datacard
it got activated on day before yesterday on 21th july,2012(saturday) at 11am....but from the time it got activated till now the speed of my reliance(3G) internet connection is very slow....very poor...the speed of my reliance 3g connection is very very slow....its speed is very poor...its speed is upto 65 kbps(at maximum)...speed doesnt exceed 65 KBPS...it goes either down upto 20 KBPS or remains 65 KBPS...speed of my reliance 3g connection is not exceeding 65 KBPS..sometimes speed of my reliance 3G datacard drops to 0.2 KBPS..tell me is it 3G speed??? It is really pathetic....u people offered me at least speed of 2 MBPS..but it is not giving that much of speed...it is giving really pathetic speed.....it z pathetic..it z horrible...it is really loss of my money.
''''now tell me shall i complaint aganist you people in consumer court or drag you people to police station...""
now i do not want this product anymore..i want to get rid out of it...take back this useless product...im giving back this product(reliance dongle) and i want my money back....plz return my money or else i will take strict action aganist you
(note down my reliance dongle number...my reliance dongle number is [protected] and its imei:[protected])

(my adress: House no.35, Green avenue colony, Ellahi bagh, Buchpora(Landmark:Near masjid Hyder),srinagar, kashmir(j&k)

(my contact number::[protected] or [protected],followed by std code)

Hello sir, I am Amit Kumar Panja, My modem number is [protected]. I have so many problems at a long time. My internet link is to slow for a long days. Download speed is slow. i complain for this to the RIM District maneger & other Officers so many time,but my problem is not resolved.

I have reliance mobile CDMA connection. They have stopped outgoing call facility. I have submitted my documents twice at customer care center, Kalawad road, Rajkot but documents but they are not sending documents at proper place and not giving any receipt for the documents. My outgoing facility is barred since last week.

Reliance GSM has deducted my unnecessary balance , When registered for DND then after 100 days still no DND has been activated and they have deducted my 200 rupee balance in last six month , this is really pathetic for me to have such a worst service provider My name is rahul srivastava and my number is [protected]

I am using CDMA Mobile connection of Reliance Telecom for more than8 years now. My mobile number is[protected]. This was a postpaid corporate connection earlier and after my retirement, I converted this to my personal name under prepaid scheme.

I now understand from the Reliance Webstore that the above mobile connection is not in my name and is in some other individual name. They are not willing to accept any identity documents from me to change the name in their records. I do not want to continue the connection if it is not in my name.

Please suggest as to what I should do in this regard

[protected] i want these detaiss

Dear Team,

This complaint is regarding my Reliance postpaid number [protected]. I am using this number for the past 2-3 years and have faced lot of trouble just because of poor attitude of the people involved in customer service. Earlier when postpaid terminated from my city then instead of providing me any solution, my number was terminated as if I am not paying for this service and and as if it is my fault that the postpaid agency got terminated. Then at that time I complained about this to you and only after the intervention of Mumbai Team I was provided the solution by asking me to get my number transferred on my friend's name in other city where post paid is available. Thanks to the "Mumbai Team".

Now during this transfer my credit limit which was somewhere near Rs.1500 and I never faced any trouble at that time is inadvertently reduced to Rs. 500. Does it sounds logical from any point when my Post Paid plan in itself is something of Rs. 540. Due to this error during the end of the month when my un-billed reaches somewhere Rs. 500, my services are terminated causing big trouble for me.

I got maximum trouble when my number was deactivated when my previous months outstanding was Rs. 70 and when this time before even the current bill message reached me, the system deactivated my STD and the customer care officer pointed out my mistake that I did not pay Rs.70 outstanding so this was done, without even noting this fact that even this month's bill sms has not yet generated and I paid Rs. 500 in advance last time.

Please note this fact that this number is used by my Parent's who are senior citizens and who live alone so this phone number is my only method of communication to them and due to this sudden disconnection we face a lot of trouble.

When I contacted the nearest web world then they asked me to deposit some amount then they will increase my Credit limit. My question is why should I do that, when initially when I took this connection at that time there was no such condition and later you people reduced it without any reason. Moreover my maximum calling is within the network as per the plan then why in the un-billed usage, onnetwork calls are added due to which I am denied my plan benefits.

I have no hope from the web world and my local reliance team as their attitude is very laid back, they really dont care whether I am on their network or not, I still have some from the Mumbai Team, that they may help me.

Regards

CA Abhishek Chakravarty
Alternate contact number- [protected]

Dear Sir,

We would like to inform you badlapur near water supply office last 10 days .We are suffering very big networking problem also we registered complain to you side but reliance company not taken serious action and his networking department call to me and they are calling for the formalities and they have cancelled my old complain no.[protected] and given new complain no.18327839 BOTH COMPLAIN STATUS REMAIN SAME


BADLAPUR NO.1 GHATIA NETWORK IS RELIANCE GSM

And most important good new i am taken my new m.no.[protected].As on[protected] last 7 days we are making many complain but is this stage reliance company sending bill to me and say last bill date is 4-8-2012 august.

Regards,
Sandeep Singh
M.no.[protected].

Hi,

My name is Sumit Sharma Resident of T-235 A/30 A Hill Marg Baljeet Nagar New Delhi-8.
I purchased Reliance Net connect MDN :-[protected] on the 29th Sep'11 and paid advance rental for 3 months Rs2400. But the very next month i.e, on the 27th oct'11 my internet connection was barred. In the beginning i thought it might be a connection problem but when it was not resolved for few days i went to the nearest authorized outlet and informed them about the problem. They asked me to submit my documents again as they were not updated. This went on for few days, i contacted them again and again but my net connection was not activated. I spoke to the Customer Service as well regarding this issue then i discovered that i have a pending bill of over Rs 9000. I even spoke with the NODEL department of Reliance but the were pathetic and were of no use as they also didn't helop me. Then i again went to the Authorized outlet and they said on your address there is a pending bill on the name of RAJESH SHARMA DDUPE MDN :- Q_[protected] r/o T-235 A/4 baljeet nagar. Clearly from the adress everyone can understand it was not mine. It was just that he shared the same surname and was the resident of the same colony. I was in constant touch with the representative over there at the outlet AVINASH and MANJU PAL. They said the matter has been forwarded to Dedupe department and a person name Sandeep was handling the issue. Mean while i kept on getting bills from Reliance for the internet connection. This matter went on for 2 months and they were not able to resolve it. Then finally i went to the RTO of reliance and had a conversation over the phone with Mr. Sharma and he removed the barring from my number but did not refund the money which i paid in advance. Later on both Avinash and Manju left the store so i had to explain this issue to the other representative again and again but they were not helping so i spoke with the branch manager and she said normally they don't refund any amount. Then i decided not to pay the bill as i was cheated as they siphoned off my money and still they were not admitting it and were reluctantly saying that they will not refund it. So finally when i didn't pay the bill the net was disconnected. And then on the 19th june'12 i got a call from Sanjay and he said that Reliance is sending a Summon to me for not paying the bill. I explained that fellow what happened with me but he was not ready to listen and said i can offer you a settlement of Rs 1100 against the bill of Rs1600 app. and if i didn't pay this amount by 4 pm that day i would receive a summon from court asking me to appear over there and pay the bill plus the legal fee which reliance has paid so altogether aroung 6-7 thousand ruppes. So just to avoid all the hassel i agreed to pay Rs 1100 and made that person sanjay speak with one of the representative also about the adjustment. I thought now the matter is been closed but i was wrong when i got a call from some Kavita saying that i haven't paid reliance bill of Rs 562 and when i explained that this bill is already been settled she started shouting on me and said there is no such thing and you have to pay this bill or else i will send you a legal notice. Again a threatening call from Reliance. I am so angry with these people and annoyed they are harassing me by calling me and saying that we will send you a legal notice for the bill not paid which was actually settled whereas i should be the one who should be sending them legal notice saying you owe me my money which you have stolen from me. Now i want justice for the time that i have wasted for getting this matter sorted out and compensation for all this harassment that i have been through all this time. If you want i have few mails from Reliance store personnel which i can forward showing that my account was barred for no reason.