Reliance Communications Complaints & Reviews

Dear Sir/Madam,

Even after settling account and disconneting connection of Reliance broadband they are sending me bill.

Already they had made me pay bill which i have not used. Their broadband was not working properly and hence i made complaint to them but they failed to rectify it. They made me pay bill for more than three months which i had not used. They filed case against me and told me to come to Delhi court or pay 25,000/- fine. I stay in Mumbai hence it was not possible for me to go to Delhi so i paid the bill.

Now after paying the bill again they had started processing my bill. I don't know what to do now should i appoint a Lawyer and file case against them??

I need your help to get rid of this harrasment.

Thanks,

Regards,
(Sachin C Kharat)
[protected]
Monthly Bill Invoice Number :[protected] A/c : [protected] - Relaince Communications Ltd.

Dear Sir,

I have applied for a broadband connection in Reliance Communication (plan 549/-) at my residence, A-14, Guru Ramdas Nagar, Laxmi Nagar, Delhi-110092, on 16th October, 2011 through salesman Mr. Rajeev. My customer application form No. was [protected].

No connection was installed on my residence till 8 days but the cheque of Rs. 1049/- was deducted from my bank account on 24th October 2011. After receiving no response from the company I request to cancel my application through the salesman. After that I approached to another service provider MTNL.

The salesman and other officials Mr Himanshu promised me to return my money and documents within 45-60 days.

But I have not received my money and documents till date in 7 months approx.Customer care is not even responding my emails.

It feels that I was writing to only dead bodies. No one was there to respond me.

I need my money of Rs. 1099/- back (Rs. 1049/- and Rs. 50/- multicity charges)

Thanks
CA Vipul K SInghal
[protected]

sir my name is Dhirajpal Singh i want my incoming and outgoing calls details from 01/06/2012 to 05/06/2012 of reliance gsm my no is [protected] its urgent for me
my Email Add is [protected]@gmail.com

sir i want my last 2 month incoming and outgoing calls or reliance gsm my no is[protected] its urgent for me...

I have taken a CDMA sim of Reliance in August 2011. It was running suddenly its incoming and outgoing calls is closed without any information either through call or any message. No any costomer care number is accessible from other number. It is remote place there is no any store/ministore so that we may start the Sim.

Kindly do the needful.

Thanks with regard.

Om Shanker Pandey
C- 84 NH 1 NTPC Township
Rihandnagar
PO: Bijpur
Dist: Sonebhadra (UP)

Other No: [protected]

Dear Sir,
Kindly consider this email as my formal complaint against the poor service & unfair treatment to the customers by reliance web services. Unfortunately I am user of reliance net connect+
I want to put my concerns across you and expecting some action to be taken.
I am using reliance net connect since 7 to 8 months, I had some billing related concerns as my bill amount was exceeding the plan amount (Rs.499) every month hence, I was expecting some clarification regarding the same it was delayed form their end (Reliance)
In the meantime my connection was terminated latter on this issue was resolved and I pay off the entire outstanding bill amount. After the bill amount paid I asked them to reactivate my connection.
They advised me to submit a fresh application form along with proof of name and address I did that after chasing them several times my connection was activated.
Suddenly after 7 days they suspend my connection without prior information when I contact the Pune’s Paud road branch then they told me that my electricity bill is not a recent one and I need to submit recent electricity bill, I again submitted fresh documents. However they did not activate the services . I chased them for five days and every day I used to receive same answer that my services will be activated by today. On a sixth day when I called them now they are again asking me to submit the document s again. I think they have misplaced the documents
I have already submitted the documents 3 times & again asking me to submit the document s again
This is really irritating and disgusting
1. If I am existing customer and every month I am receiving the bill on the same address then why my address verification was failed by them and they require address proof.
2. When second time I submitted the documents at Paud road branch they should have told me that the address proof is not valid instead of that they accepted the documents and deactivated the services and later on they deactivate the connection.
3. I chased them several times (Twice a day) for activation but that was of no use.
4. Since 2 days they are not receiving any calls.
5. Now I am irritated and fed up with calling them and submitting the documents again and again, Now I will not be submitting any document again.
6. If it is for activation these people don’t give proper response but if it is a billing related or bill payment is delayed then they are so chip that they had called in the office and inform HR that my bill is outstanding.
Kindly request you to take a serious action against this branch and there poor services.
Branch E-mail Address : punepaudroad.[protected]@relianceada.com

I would like to inform you that I have Reliance GSM sim (number is [protected]). My Balance has been deducted without any request from my account on previous week. I would like to request you to please provide me refund for the same or give me explanation.

WE HAVE ONE FIXED LINE PHONE NO 30023130 WHICH IS NON OPERATING SINCE LAST 15 DAYS AND I HAVE LODGED COMPLAINTS FOR SAME AND COMPLAINTS NO IS [protected]. BUT IT IS NOT RESOLVED TILL THE TIME. NOBODY IN LOCAL OFFICE OF COMPANY IS READY TO TAKE COMPLAINTS. PL SORT OUT OUR ISSUE AND START OUR LAND LINE PHONE AS EARLY AS POSSIBLE

I was a postpaid subscriber of reliance network upto 20of may 2012..I converted my postpaid mobile number into prepaid number on 21may 2012.From 21th may 2012 i am dialling *333 for customer care but i am getting IVR of post paid.and i am not able to check my account balance by dialling *367# on my prepaid mobile no.I logged a number of complaints at reliance customer care.Complaint nos are[protected] dt27 may 2012 ,[protected] dt 1 jun 2012,[protected] dt 1 jun2012.I was told by customer care the complaint will be solved in two days.I called reliance customer care again and again they are telling that your problem has been resolved.About 14 days have passed the problem has not been resolved tilldate..The p[boblem is there only.Itherefore request that my problem regarding hearing postpaid IVR on prepaid mobile no and checking of account balance may please be resolved at the earliest. mobile no[protected]

I had requested for an Reliance Broadband connection from Reliance,in response to my request one sales guy of Reliance visited my house and taken all the requisite documents and installation amount of Rs 600/- and told me that within 48 hours the connection will be installed at my house .But nobody from reliance turned up even after 3 days,so i called up the sales guy and the sales guy told me that they are not in position to give me the connection and he would refund my money back.Its been almost one month neither i got my refund of my money nor the connection.when i am trying to reach the sales guy on his number ,he is not responding and also i have complained to the customer care of reliance but all in vain.

After this incident i lost all the faith in Reliance ,never expected such poor service from reliance.

PLEASE NOTE THE RECEIPT NO WHICH I HAVE GOT FROM THE SALES REPRESENTATIVE- CAF NO [protected]

Regards,

dear sir
i am ashish kumar ,sir i have reliance gsm sim with mo no ..[protected].
sir at 24 may rs 49 detect from my number then i compalane to custemar service, after some day when i ask to custemar care then they say i give in ur account ur money but i not found .
please help me,..
reliance complain no..[protected]
thank u
Ashish kumar
[protected]

Hi Team,
I 'm a customer of Reliance GSM from last 3 yesrs, as of now while i trying to port out in other operator then reliance is giving the UPC code to port out.I have send sms avobe 10 times, balance is getting deducted but only error prompt giving that "Could not be raised,try after some time" , while i have visited at RCOM service point they are directly suggested that forgot to port out or leave the number.

The number is very important for me, as using from last 3 years and it speded to all my relations amd colugus.

Please help in getting the UPC code.

Name: Swadesh Bar
No [protected]
Balance deducted on sending sms : avobe 50 Rs
Error : sysytem error : try after somtime.
My alt no [protected] (Please contact me on this number for any assisment /quary)


Regards,
Swadesh Bar
M [protected]

Hai Sir,

I am Arun.B from trivandrum, Kerala. I bought a Palm Pixi Plus CDMA without Sim model.
Now i am not able to activate my existing cdma number into it, i went to web world more than 5 to six times.
And they are not helping me to activate.i called CC through *333...and they are telling its a simple procedure go to web world.
Can you guys please tell me whats going on??? it has been more that 5 days, i am begging in reliance web world to activate.
Sometimes they even refer me to a outside guy ...who will activate me at a cost of 1000rs.

i am using reliance for more than 5 years...with a cdma connection, gsm connection and rel broadband.

HELP me if i am your valuable customer.

My number
[protected](CDMA)
[protected](GSM)
[protected](Broadband)

Arun.B

Hi ,

I am using reliance pre paid connections . I am being charged miscellaneuosly by the service provider since past 6 months. Each time i contact customer care they escape by saying that you have talked on some number refusing to give full detail. So i need full call details of my number for the past 6 months .

Mobile number : (a) [protected](call details for the past 6 months)
(b) [protected](call details for the past 2 months)

email id :- [protected]@gmail.com

kindly revert back with details on the above email id.

thanks.

Sub:- Complaint Number[protected] is respect Telephone Number [protected] on 19.05.2012.

In the month of April 2012, I had requested the Company Customer Care to please withdrawn plan 56 and instead start plan 26.
he were kind enough to agree and plan 26 started working but plan 56 has not been withdrawn till date for which I had made the above complaint in 19.05.2012
he has withdrawn plan 56 but he has charging for with the plan since the month of April.2012.
On my complaint he told me that the excess amount charged under plan 56 will be refundable and deactivate the plan 56 which has not been refunded and deactivate till date .he had again charged me for plan 56 & also along with plan 26.
You are requested to please Consider My Problem and solve this problem urgent Basis

Thanks

Kamal Arora
M-[protected]

it was long back say two years that i have discontinued this broad band services of reliance communications ltd today i am surprised and shocked to receive a bill for rs280.90bill no[protected] dated23/05/2012. since two years i am using SPIDIGO services for internet.
pl take up with co to withdraw/cancel this
my mobile no if needed is [protected]
thaknks

r r desai
8 hare krishna apt
ganesh gali
maninagar
ahmedabad 380008

Dear Sir,
On 25/05/2012,I have purchased reliance prepaid sim from a retailer from Sector 18 Noida.He collected a copy of voter id(where i am living in Noida - id proof and address proof) and a photo.
When SIM has not activated ,I have approached retailer after 2days.Retailer said that I will be activate your sim through distributor till evening.
On31/05/12,When I again went to Retailer,He excused me that sim has been activated but Sim has malfunction that It will be activated in LG .handset.
When I went Relience Web world ,they re excusing that you should approach retailer.
Retailer's name and receipt will be provided on request.
I am using this sim in Huawei 2827 purchased on same day from Reliance Web World ,sector 18,Noida receipt No.[protected].
Till date,I am facing problem and roaming retailer,s shop and relience web world.
Please sort out my problem so i can use reliance sim.
Nobody helped me till now.
Sim Details,
RSN-RECRUC[protected]
MDN-[protected]




Regards,


Shashi Shekhar

Alternative Mobile Number[protected]

I had activated sms pack 39 in april. Dated 30th may 2012, i got sms 'Dear customer. Your Monthly Sms pack of Rs39 is due for renewal. To deactivate send sms deact pack39 to 53739. Reliance'

Now when i send 'deact pack39' to 53739, i get no default configured.
I wanted to deact the pack but bcoz of this error, i was unable to deact the service.
I want d refund of 39 as its company's cheap practices dat they r nt telling proper deact procedures.

This is Steve , i recharged my Reliance gsm no.[protected] around 7-8 days back with rs 60/- full talk time recharge as committed by the company but i dint get a single balance till now. Cust care executive told me tht server is down so i'd gat balance till 12 midnight, the very same day only, But still i didn't get a single rupee, kindly see d matter, thanks..!!

HI
I AM SUNIL R PANDEY MY C/O NO [protected] /OFF[protected]
FROM THE PAST WEEK MY MOBILE NO [protected] IS BLOCKED BY RELIANCE GOD KNOWS FOR WHAT REASON I GOT A MESSAGE ASKING ME TO SUBMIT THE DOCUMENTS ID & ADDRESS PROOF AGAIN TO RELIANCE I GOT THE MESSAGE ON[protected] MY MOBILE NO WAS BLOCKED ON[protected] AND I SUBMITTED THE DOCUMENTS ON[protected] THEY RETURNED THE DOCUMENTS AFTER 4 DAYS ON[protected] SAYING THAT IT DOES NOT MATCHES WITH THEIR SYSTEM I AM THE SAME CUSTOMER THOUGH IT HAS BEEN A WEEK AND I HAVE NOT GOT ANY RESPONSE I WANT TO PORT FROM RELIANCE BUT WITH OUT ACTIVATING MY NO I CANNOT PORT SO PLEASE HELP ME OUT SO PLEASE UNBLOCK MY NUMBER ASPL.