Reliance Communications Complaints & Reviews

my mob. no. [protected] name is anuj ahlawat many time the service provider cut my balance

i a m gajanan .i am ushing realance conection. balance cut atomaticale ane time & ane wheare.

I would like to raise the issue with this forum. Reliance has activated CRBT service without my consent. I recieved a message saying that CRBT has been activated and Rs 30 was deducted from my Prepaid Account Balance.

When I tried to send message to Unsuscribe to this CRBT service. I am unable to send the message.
I called their cust care service. They are saying that i have applied for caller tune, and that's what their record says. They are given the time / date also when i applied. But i am 100% in the said time and date i was not even using my handset, and it was kept on the desk.

I strongly feel that this is a fake request made by them only and to deduct our balance, to make out more money.

my cell no. [protected].my balance has been cut with out any reason .so check the detalis and refund my balance.

Balance cut & activation o[censored]nwanted schemes without any notice...

sir my mobile number is [protected].before 2 days ago without my permission a callertune is set in my number and my 1 rs balance cut my balance.and last night when i sleep and wake u in the morning my 10 rs balance is cut my main balance.what happend sir.pls help me.if next time it will then i left the relience services

My balance is always cut without my permission, on 5.9.2011 i was recharge my mobile no [protected], my balance is reduce above Rs.30.00 in the morning why you cut my balance, tell me a cause of reduce in my balance. I was not subcribe any other can cut my balance

16 sep. 2014, 8 rupees cut from my mobile.my mobile number is [protected].i had called to customer care. they said that your balance will be return to you.but today date is 25/9/2014. i did not get my balance.they received not my phone yesterday. my request code is[protected].

Dear Sir,
My mobile no is [protected]. It is the second time, reliance cut automatically my entire balance 40 rupee by activating some r world item . when I contact customer care they say that it was activated by me. But it was purely not true.
please do something so that I can get refund my balance. It really disappoint me very much.
Thanking you.

ril gsm — worst network

Hi
this is suraj tripathi([protected]) from triveni nagar II, lucknow, U.P.
i have a complaint for worst network i am using ril GSM. i have a reliance tower near by my house (200mt or 300mt distance) but i hardy get. do something
thanx

1.customer care service is not upto the mark.
2.without giving option to activate or deactivate the service. services are made activated. I am the recent victim of the faulty services.
3. besides having full network coverage calls are not connected.

Its true . Even i m using the same RIL GSM. Its worst network even in MUmbai MIDC area. I don't understand if its not coming here in MIDC. then wher it will come .net month i will change the network.

its worst network & worst company . I m using this network since last month, every day i m facing new network problems. 2day they r saying that u can't call to STD BSNL calls till13th non due to network problem. I don't understand that why they using the slogan that India's no.1 Network. I want to know that how can i put complain against these fake networks & telecoms service companies.

Reliance GSM — Worst network in indai

I took ne no of Relince GSM( [protected]). i think i shouldn't take it..Reliance claims that it provides INDIA'S no 1 network.but i feel that its worst network in india.. Improve ur network then sell sim...Otherwise stop ur service.

Reliance GSM Service — worst network

manger trai,
I am using reliance gsm for last 7 years. from last year the network was gone worst. there is lost network problem like call failed, network conjuction, and having a worst network. very bad network. every user asking for the same. if the service provider cant handle the network then why the provide new connection.

Dear sir,
I'm an old customer of reliance and now using the GSM services but it grieves me to say that your network services in my area ( Vivek khand 2, Gomti Nagar, Lucknow) is very poor since last two month.
And now form the last week almost more than half of the time my cell phone showing out of service ( no network coverage), due to that I and my college friends facing a lot of problems in communication.

So either you please repair the network services of the area or we are bound to change the network for better communication.

-Regards
Amit Kumar
email- monu.[protected]@gmail.com
Ph. No.- [protected]

I am reliance GSM service user. i am trouble with worst network. It craps after 6pm..and coz of it even my handset gets hanged..third class service I have ever used..

dear sir i have taken ril gsm life time connection all call/sms 50p but from few days i have paid 1rs for sms local.kindly aasit me &do the needful.my mb-[protected]

Reliance GSM has worst network. since 2 months. If i want to call someone than i have to try atleast 20-25 times then my call complets. network always shows network busy. i have fedup of this network.
please help me, and solve my problem.

Reliance gsm has worst network i have ever experienced. It has been a soo bad as like a videocon network.
so please help me and solve my prob.

Sir
I would like to draw your attention that I am using post paid connection of reliance.Since last three bills they changed my address of billing to a location where I have no relation.When I reported the thing to the customer support no. their executive overruled that you have to visit web world and apply for change of address.
I shocked; why should I suffer for their fault? I also added if you changed my address with my consent then you should have such application but the guy not ready to listen to me;He was continue forcing me to visit web-world.I am a professional. My time is valuable for me who should pay for this mistake.
Satish Budholiya

I faced a similar situation where my address was changed without my knowledge or consent and was asked to visit a web world to get it changed. I called up cust srvc n told them that it is not my job and also if i dont get my bill i will not be liable to pay it. then after a few days someone called me up and changed the address on my acct without any verification documents, just updated what i told him. Cust srvc is a big joke in India! Dont know whats more in store.

Rohit Asthana

I WANT TO DEACTIVATE MY CRICKET PACK ON MY MOBILE. WHAT IS THE PROCCES

I am a Government Employee. I have many years used Relience Post paid connection. I am know transfer to Bangalore. So kindly Change of address is mentioned below so plese kindly note it down.
And know our bill post below the address I indimate my mobile number or mail address also.

N.VELAYUTHAM
FOOD CORPORATION OF INDIA
REGIONAL OFFICE:NO.10, EAST END MAIN ROAD,
4TH, "T" BLOCK, JAYANAGAR,
BANGALORE-560041
OFFICE COTACT NO.[protected] /[protected]


thanking you
NATARAJAN VELAYUTHAM

Recently bought Handsent micromax Q35 from reliance Web World. It worth a try if you want to know how bad quality a phone can have. Bought it from Reliance Web world cunninghum road Bangalore, after 4 days when I went back to store with complain about very poor voice quality ...They simple did not help ...asked me visit service centre.

Pls visit Reliance web world, if you have extra time, money and energy. Always buy phones of good vendors like Nokia, Samsung, LG .

my rel mob [protected] had been given port id RM 389261 valid till 07-09-11 for which i havent got .30 paise std & local calls as promised by reliance executive mr ganesh & forwarded by pawan instead they gave me night calls at that rate which i was told were free now its time that i shift to idea which is offering .30 paise per minute std & local calls for lifetime without charging anything bcos reliance has sent me an sms saying that u r not a retailer as i ll shift my both reliance nos [protected]/85 which is cuurently with me to idea network or tata docomo which is equally good at once reliance was the best in call rate & network but now both have come down also i ll recomend people to shift to idea whom i told them to buy reliance if any queries pls call me at [protected] / [protected]

no complaints has been solved till date i think its a waste of time bcos they havent resolved tell them to call at [protected] / [protected]

my mail id [protected]@rediffmail.com

very very thank you to reliance custmer care for return my balance which wrongly deduct for sms pack.

My phone No-[protected] is it not working last one month Two time complaint no[protected]and 75548502 But not Resolved yet

my reliance hello phone is out of order since about a month on contacting at customer care they say it is ok but on recharging i get the message that this is invalid prepaid number my phone number is - [protected], i have tried recharge o[censored]pto rs. 5000 but than also same message that this is invalid number so please get my problem solve as early as possible


thank you sir

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dear sir
our land line is dead
pls do the needfull
my cont no is : +[protected]
our land line no. is : 3132781

very sorry to inform about Reliance Comm. company the service which they r providing, i m hv land line connection in my office with ID[protected]/[protected], with this both id i m complaining to the company abount phone not working in[protected] since last 6 months i am complaining n for[protected] last 1 months for this lots more times i hv talk to executive on customer care, to the senior, to the nodal officer, to the appellate officer, n to the rajkot reliance officer
but after this i hv not got my problem solution, still i am facing a dead phone complain n still company is sending bill for the service which i m not using,
sir pl do need full to me as with the dead phone i am loosing my business

requested sir,
our reliance broadband service is not working from last two days so kindly cheak it out please.....
Thank You...
From
Chirag R Shah
[protected]

My Post paid number [protected] is not working since last two days.

I have a Fixed Wireless phone which is not working (No.[protected]. I have tried desperately to register my complaint using my BSNL phone but in vain. I tried the number[protected] given at the back of the bill and I got the message " No telephone is working with this number. I could not find a correct number to complain on their website also. I could find numbers only to sell their products and services but not to register a complaint. For this reason I am unable to use the service for several months. When I tried to register my complaint using IVR after choosing several options and entered my phone number I got the message "the number you have entered in not correct". I wish I could talk to a customer care executive directly to book my complaint but I could not find such option on the IVR, When I was lucky to talk to one, he or she gave me a different number to book land line complaints but it did not work. One such number given to me was 30339696.
I have emailed my complaint a few days back but I didn't get any response so far.
I hope my complaint will be addressed by the people concerened at the earliest.
It is ironic that a reputed Telecom Company's service is so aweful.

Dr. Shyam Sunder
Hyderabad

sir...my reliance number [protected] is inactive for last 20 days...!! i had submitted proper documents( my driving license's photocopy)...first it worked well for starting 20 days and then got inactive...
please reactivate my number as soon as possible..!! I'll be grateful to you.!

regards
Ankita Munola

My Mobile no. [protected] converted from Airtel to Reliance GSM (Smart) in last month of May 2011. and without information directly close my mobile no. [protected] by reliance GSM company dt 6.06.2011 in evening. i am in very loss by closing my number. i am business man. so i am requesting for open mobile connection in 8 hour otherwise your responsibility any losses. i am write this TRY also and others.

i m from bandel,west bengal...i m using smart a connection for communication ...my phone no is [protected].........Actually my balance is being cut off most frequently without any notification .....on enquiring from the customer care, i m getting only the negative remarks.....Reliace gsm service activate itself the callertune without my want and deduct off a huge amount without any notification...i have already activated the DND service, then also facing from such frequent problems........ i urge to the concerned authority to take some positive steps and take some actions against reliance gsm service....... i m not going to use this service anymore but i want justice from the concerned authority..........

i called to the number [protected] from my reliance number [protected]. while callin the number, the voice message used to say plz check the number and deducted my balance. i tried form another network(idea), the number was invalid but didnot deducted the balance. i called up customer service but they misbehaved with me. hung up my call twice. the customer care executives names are Pratik, sashikesh.

Respected Sir/Madam,
My name is Vikash and I am your customer from long time back, I am working in telecom sector (Nokia-Siemens) and Manager here, we are also providing technical solution to your organization.
Today on 10th may 2010 Reliance GSM has activated a service 5 packs/ month without my knowledge and when I tried to complain regarding this your customer care executive has kept my call on hold for long time and even didn’t bother to reply for my query and finally disconnected my call.
Sir, I don’t know how they activated this pack when I am not using any mobile set from last more than 5-6 months which can support television programs,
I was using 1 paisa per sms scheme but they deactivated this service without any reason and activated this service for which I never claimed to avail this facility, please help me because I am trying to complain it but your customer care is so bad in behavior that every time they irritates and never solves my complain and even not bother to register it as complain.So request you that immediately deactivate this pack and refund my money to my account.
please do the needful

Best Regards,
Vikash Kumar
Manger (Operations)

I Darshit H Gosar residing in Thane city a old user of RELIANCE GSM service since last 1 year.
Recently, i did not started the service of caller tune but the company charged me the normal rate of caller tune of Rs. 10 /-
Then i lodged the complain in customer care ( Ref no[protected]
But they did not refunded the money
So i request you to look into the matter

Also they talked rudely. And when i called 2nd time the executive told that dont call unnecessarily or else i will disconnect the phone

i agree with your complaint. this is the cheap policy of reliance to deduct balances of there customer unreasonably.wchich is a rutien habit. and this is only how they became the richest. it happens every month. this is the third time i have lodged a complaint of no profit. the same idiotic reply. "you will git your balance in three days" .God only knows when these three days will arrive. imagine Rs.20 per costumer per month.

A pack is automatic activated on my gsm no [protected], without my knowledge.
when I contact to cutomer care they told me that u have activated some pack and rs 30 is deducted from ur balance, but neither i have receieved any call nor i have activated.
according to them pack is activted on 11th of sep , but when on 15th morning when i tried to make a call then it says that u have insufficeint balance.
then i check my balance which is minus 3.15 rs, I was shocked that why my account is in minus state.

so I call CC and they responed me as above mentioned.
The executive give me a complaint no[protected] and says that I have unsubscribed ur pack and ur balance will be returned within 24 hours, but later night i received a msg that ur complaint has processed , so i check my balance but it was same in minus state.
so again today morning i called to customer care and asked about my complaint, they told me that u have complaint after 48 hours of activation so we are unable to return the money.
After that I contacted to floor manager and also he gave me above explanation.
my point was-
1. why no confirmation msg was sent to me if I have activated that pack
2. If i activated that pack then why I am unsubscribe that pack without using
3. I rearely use this no for making calls as it remains in home, so why I am going to check my balance everyday to know whether my balance is ok or not.

Then floor manager says that sir I am agree with u but I am unable to help u and alos told me that u have still using the pack(what the hell as CCE earlier told me that he has de-activated my activaed pack), so again I request him to de-activate that pack.


so now can I get my balance back as It has earlier happen with my another number of reliance GSM.
waiting for reply

thanks
//Aftab Alam

This things also happen to me 4 times. One time a got back the money, but I remaining 3 times I did not get back the same.

I dont knw what is the problem with R-GSM service, Why they do the thing and try to convince the user that user has activated the same. CC just escape from their duty and even they never take a complain and give a complain no.

Also the CC repeatedly try to convince that we have activated the same, we are using mobiles frequently even we are using internet, laptops, so u r not chind to do such silly mistakes unknowingly.

Please take care about this.

Reliance GSM — balance is always cut in always minus

dear reliance company,

i am costumer of your company,my no is [protected].my balance is always minus without any services.this service can automatically activated .plz do something eitherwise i can change the operator

Dear Sir

I have not activate the any services but 5 Rs. deducted from my balance daily.
I alwaysly talk to the customer care officer but they told me that they can not deactivate this service . i dont activate the any type of this services. Please help me in few days
Or i have to portability of my number in other telicom company. My mobile number is [protected]

dear sir,
I have not activate any service but 20 Rs.and some time 30 Rs deducted from my balance ac.i always talk to customer care office but they says that your document has not submited so not show any activeted service on ur no. or can't tell u any detail o[censored]r no. but i have already deposeted my document in reliance gallery lokhndwala, mumbai. my mob. no. is [protected]. i am a student pls help me soon otherwise i shut up ur service n take another no. of any telicome co.

I have a reliance gsm mobile connction and that's no. is [protected]. i have activated tha RJ-47 plan on my number which provides me the SMS pack which is rupee 1/- for first SMS and than 499 SMSs free for whole day, thereafter i didn't need any additional SMS pack to be activated. But the company activated a SMS Pack on my number without informing me and 1 rupee everyday is being deducted from my balance.
when i talked to the customer care number 198, the customer care representative Mr. Banshi Rajput (as he told me) was not able to satisfy me even he was trieng to make me fool. first he told me that i sent a massage to a third party numberso the balance was deducted when i refused to do like that then he told me that an SMS pack has been activated on my number and i can only deactivate this service , when i asked about refunding of my deducted balance he replied that my deducted balance can not be refunded.

Here i just want my deducted balance to be refunded and take a strong action against the company (Reliance communications) that activated a service which is not required and did not inform me about that service.

Thanks !

I use a Reliance gsm sim in Bhopal. this month they deduct 60 Rs without any reason. After complaining to costumer care, they are saying that all things are deactivated but still deduction of RS is on it's way. I am fed up of this service. Plz help me, i’m a student and they are continuously deducting my balance and not giving it back.

Customer Name : Abhishek Roy
Complaint Against Company : Reliance gsm
Customer Contact Number : [protected]
Customer Postal Address : B-sector, ashoka garden, Bhopal M.P

Please do concern about those people too who are desperately waiting for the balance which was unnecessarily deducted from their prepaid account. I haven't got back my balance yet in my prepaid account. Hoping that you will soon bring my smile back by giving my right balance.

Dear Sir,

My no is [protected]. From last 8-9 month I have noticed that my balanced is deducted automatically. I have called customer care so many times, but they don't solved my problem yet. So take the proper step to solve my problem as soon as possible, and I want my balance.

Thanking you
Dipika Sasmal

respected sir/ madam,
my name is ABHISHEK GUPTA.. and my phone no.is [protected]. i m totally dissatisfied with this reliance gsm service and network problem.. this service usually deducted my balance without any information many times.. the last balance was deducted on 2nd September, 2011 when i recharge my mobile balance with 50rs top up and then they didn't left a single Rs... and from 4th September to till date they are deducting daily 5-6 rs without any reason.. so plz and kindly help me to get rid from this problem ... customer care is not even picking up my no...
you can also contact me on my email id that is [protected]@ymail.com and my mobile no.is [protected]...

thankyou
Abhishek gupta
HNO.311 New Ashok Nagar Delhi 110096

my complaint has not been resolved and i have not got my claim back which i was suppose to...
My mobile no. is [protected] ABHISHEK GUPTA

no any internet connection, no any call from that executive and his boss, no verification call till now... NOTHING AT ALL TILL NOW... THEY JUST TOOK MY MONEY...
RELIANCE SERVICES SUCKS...
i dont think they are going to return my money they just snatched in form of installation money for broadband...
i have already tried to nodal offices, customer cares, a 100 times... ALL R JUST SAYING HELP WILL BE PROVIDED, BUT NOTHING HAS BEEN DONE TILL NOW...
THEY ARE NEITHER PROVIDING ME A CONNECTION NOR TAKING MY APPLICATION FOR DISCONNECTION, , , , ,
I WANT MY MONEY BACK!!!
i will never buy any reliance product in future...
reliance employees are just making the market value & image of reliance more and more BAD by providing no services and taking money...
or can say reliance is just hiring shameless irresponsible employees for broadband installation...

i have applied for the wimax 600 kbps plan and in reply this person mr. sunil called me. On 2 sep., 2011, i filled the documents and gave cheque, to "Sunil Kumar, corporate-SE, reliance wimax broadband, from A-74, okhla ph-2, new delhi.
cheque details:
in name of "reliance communications infrastructure ltd A/C RIS" dated 2 sep. 2011
(cheque no: 694931, bank: HDFC bank, amount: Rs. 2206/- , cheque issued by: SHIVAM SRIVASTAVA)

sunil kumar told me that on monday, 5 sep. ur internet will be installed but today is 12 sep. and till now i have got nothing except order acceptance letter.
not even a verification call....
he and his boss(sumit tandon, he is sunil's boss according to sunil, i have only met with sunil) are not taking my calls,neither replying me the reasons.
TILL 7 SEP. THEY TOOK MY CALL AND TOLD ME EVERY TIME THAT TOMOROW WILL BE DONE, TOMOROW, AND ONLY TOMOROW, BUT FROM 8 SEP. , THEY ARE NOT EVEN ATTENDING MY CALLS.... NOR CALLING ME AND TELLING ME THE STATUS....
Sumit Tandon, [protected], (sales manager PERHAPS, reliance comm., A-74, okhla ph-2, ), SUNIL'S BOSS ACCORDING TO SUNIL. I DONT EVEN KNOW IF ANY SUCH SUMIT EXISTS.
Sunil Kumar, [protected], (corporate SE, reliance wimax broadband, A-74, okhla ph-2, delhi)

MY MONEY FROM ACCOUNT HAS BEEN DEDUCTED ON 8 SEP. 2011, i have already called customer care 100 times, nodal office 10 times, and they are not doing any help.
they are just saying that try to talk to these two sunil n sumit guys. only they can do it, no one else can do ur help.
and they are not taking my calls, i am tired of calling them many times while they disconnect every time, or they just dont answer.
NOW ALL I WANT IS TO GET RID OF THE FRUSTRATING, DISGUSTING SERVICE OF THIS RELIANCE NETWORK, I WANT TO DISCONNECT IT,
AND I WANT MY CHEQUE BACK, I WANT REFUND MONEY OF Rs. 2206/-
I AM APPLYING FOR THE DISCONNECTION AND REFUND OF MY MONEY, and if there is any other procedure to apply for disconnection then inform me...
no any internet connection, no any call from that executive and his boss, no verification call till now... NOTHING AT ALL TILL NOW... THEY JUST TOOK MY MONEY...
RELIANCE SERVICES SUCKS...
i dont think they are going to return my money they just snatched in form of installation money for broadband...
i have already tried to nodal offices, customer cares, a 100 times... ALL R JUST SAYING HELP WILL BE PROVIDED, BUT NOTHING HAS BEEN DONE TILL NOW...
THEY ARE NEITHER PROVIDING ME A CONNECTION NOR TAKING MY APPLICATION FOR DISCONNECTION, , , , ,
I WANT MY MONEY BACK!!!
i will never buy any reliance product in future...
reliance employees are just making the market value & image of reliance more and more BAD by providing no services and taking money...
or can say reliance is just hiring shameless irresponsible employees for broadband installation...

details are as below.
1. CAF no.:[protected]
2. Subscriber ID/s :
3. Name (Customer Name) :MR SHIVAM SRIVASTAVA
4. Address (Customer Address) :H NO-41 JINDAL COLONY NEAR KAPASHERA POLICE STATION SAMALKA NEW DELHI
5. Alternate contact no. :[protected]
6. e-mail ID :[protected]@live.in
7. Services Opted :Broadband
8. Rate Plan: :WIFX15NHX

i need serious help here, all are saying that only they (these two, sumit n sunil)can refund your money because your application is not processed yet. and they are not even taking my calls.
I WANT MY Rs. 2206/- BACK!!!
thanks n regards,
Shivam Srivastava
ph no. [protected]