Reliance Communications Complaints & Reviews

today[ 22/08/11] i got message from 54646 informing me "dear user ,your free trial for bipasha fiteness tips will expire tonight post which you will be charged rs 7 wk.if you wish unsubscribe, sms unsubbft to 54646." when sms sent to 54646 for unsubscribtion their quick reply sms "please try after some time" was there . I repeated many times ,BUT RESULT WAS SAME. I DONT WANT THIS SERVICE, WILL YOU DO SOMETHING TO GET ME NOT CHEATED !

Smart Reliance — the call is not going to mauritius no.

I m trying my Brother-in-law's number in Mauritius from last 15 days. But the call is not going. The number is +[protected]. Whenver I dialled the number it says "this facility is not avaliable on ur Reliance India Mobile". Plsss find out the problem and solve it as soon as possible. My number is [protected]. I have already compalined in Customer Care Service many times. The complaint numbers are 80443561 and 81756850.

Smart Reliance — Not able to use value added services

REMINDER NO.5



I regret to inform you that first of all I have not registered for the LOVE TIPS Service provided by you, but automatically I received a message that this service is activated on your number & charged Rs. 30 for 30 days.
Now when I called to customer care (58200) they don't agree with it and said that it is your mistake, finally now when I try to use this service by dialing the number: 53030148 it says check the number.
Now when I called them back they told me that its a message service and I will be receiving the message after 24 hours then 72 hours inspite of my repeatedly saying that its a dialing service. Sometimes they disconnect the line. They don't want to listen to my complain and told my saying as wrong.
Then they keep on avoiding me for somedays like this.
After that they agreed that yes it is a dialing service, now they told that the number is changed to 53030184 I tried it but useless.
After that whenever I call them they say that there server is not working or slow which is a method to avoid.
Last night when I told them that I will make a complaint of yours they told me to harshly and rudely that Do what ever you can do and disconnected the line very harshely.
The matter is not the money, its the matter of your prestige, your service, your hospitality.
Nobody likes Reliance but some trust in Reliance, so I request you not to break that trust, otherwise what happen is that I also change my view and say that reliance is not good, which is not true as I think till now.
So hereby I request to kindly look into the matter and acknowledge me the same, a quick and appropriate action will be appreciated.
Yours truely,
Shivish kumar([protected])

36 hour gone but no Resolution Yet...they didn't refund my Balance..and also what the plan i have of 1p. Per second ...now question is...is really RELIANCE looking after their customer services.

MOD VOD combine product — deactivation

my mobile number is [protected].MOD VOD combine product activated in my number.i want to deactivate this service as soon as possible.thanks

my mobile number is [protected].MOD VOD combine product activated in my number.i want to deactivate this service as soon as possible.thanks

Sir,

Daily dedcut my balance Rs. 5 from my mobile number plz take action on my number [protected].
You are requested to kindly deactivate .

Sir,

My mobile number is [protected].MOD VOD combine product activated in my number.i want to deactivate this service urgently.Daily deduct Rs. 5. I am already complain before 02 days but no response.
You are requested to pl deactivate this service.

Thanks

my mobile number is [protected].mod vod combine product activated in my number.i want to deactivate this service soon.thanks

its been more than 2 months a rs 5/- Is being deducted from my reliance mobile no [protected] everyday with a message displaying from 57007 as mod vod combine product at 5/- .Wap.Mauj.Com/Utp/L13745v1539x90010v2/Sub/Index.Php?page=reliance_push_alert. I am already complain

Reliance/Mod vod combine product — mod vod combine product

Dear sir/Madam,

its been more than 2 months a rs 5/- Is being deducted from my reliance mobile no [protected] everyday with a message displaying from 57007 as mod vod combine product at 5/- .Wap.Mauj.Com/Utp/L13745v1539x90010v2/Sub/Index.Php?page=reliance_push_alert. If available balance than everyday message from 57007 and than deduct my balance and no balance no message. I talk with customer care from reliance communication(kolkata) but no response. Pl deactivate this service urgently.

Dear sir/Madam,

its been more than 2 months a rs 5/- Is being deducted from my reliance mobile no [protected] everyday with a message displaying from 57007 as mod vod combine product at 5/- .Wap.Mauj.Com/Utp/L13745v1539x90010v2/Sub/Index.Php?page=reliance_push_alert. If available balance than everyday message from 57007 and than deduct my balance and no balance no message. I talk with customer care from reliance communication(kolkata) but no response. Pl deactivate this service urgently.

my mobile no. is [protected].MOD VOD combine product service has activeted on my no.please deactivate as soon as possible.

Same problem with me

Reliance Mobile — services starts automatic

My mobile number is [protected]. Its second time that company itself starts paid services automatically without any intimation and when you inquire about it there is no body to answer you.

try to activate DND

dated:20.9.2011
my complaint against reliance india mobile is not resolve and cricket service pack start again and balance deducted on my no [protected] from last 1 year

Anil jaiswal
[protected]

dated:27.9.2011
I think reliance India mobile company not concern about our customer because i request so many times. My complaint against reliance india mobile is not resolve and cricket service pack run from last 1 year and balance deducted on my no [protected].
i already stop DND ( do not disturbe )

Anil jaiswal
[protected]

Reliance Netconnect Broadband+ — Reliance Broadband - No Connectivity or very Slow Data rates

I am using the Reliance Netconnect Broadband+ from a year now. The connection was taken in Hyderabad ad then i moved to Bangalore. From the past several months, say form Jan 2011 to August 2011, the speeds on this so called 3G connection has been pathetic to as low as 10kbps when the TRAI has ordered that the speeds for broadband should be above 256kbps. Since mine is a 3G connection over CDMA, i was expecting at least 500kbps so that i can use the connection to check my emails and use Google Talk to some extent. Since Reliance has proved to provide me with Poor Quality of service like 10kbps data rate on a 3G connection, both of this is not possible since Google email and chat service cannot work on so low speeds.
My complaint has been overlooked for several months now, stating that the customer density in my area is grown and so on, which is not my problem, but reliance has the liability to put more towers to provide the customer base with good quality service at least for valuable packages they have give to customers. My connection terms are for 10Gbps per month and monthly Rs 900/- + taxes. My Reliance data card number is [protected] and the complaint number is[protected].
Since I am paying this amount irrespective of their service until Aug 2011, they are showing more and more reluctance to resolve the issue in their hand. So i have decided not to pay anymore and have asked them to disconnect and free me form their pathetic service quality. They are now not providing any confirmation on disconnection and also charging me on the minimum rental for all the months of no service as well as no promise of quality service too.
I have decided to write this email after over 20 email conversations since i do not want to talk to their untrained customer care professionals and also not going to pay any charges here forth to reliance with respect to their services.
More over, since I have been mentioning the poor service quality for a while and they are reluctant to provide me with the logs related to the same form their end, since i cannot make logs at home for their services, i assume the only way to get maximum value for my money is to not to pay anymore. So If Reliance is listening, i appreciate they would take notice of this and work with their customers effectively.
Thanks,
Bijoy