Reliance Communications Complaints & Reviews

Dear Sir

I am also getting calls from the same number, but i didnt pick. i have also same problem, i will mostly be in Roaming and i got 7-8 times call from this number, when i want to do call back, the call was not completed. even my DND also activated,

Mohit Garg
[protected]@gmail.com

i am using this number [protected] from last 5-6 years.

To whom so ever it my concern


This is to bring you in light that, I Daljit singh Deol a direct seller for Reliance and have been authorisied to sell sim cards
on behalf of the company .As per your company norms or rules and regulations i have sold approx 1200 to 1300 sim cards(new connections)
in a given period of time that was 3months slab in 2010 .And as per your company rules I was been noticed by your
local distributer to be rewarded by cash or by any gift in place of selling the sims in a give period of time
But till date i have not got any share from the company though I had may a time contacted with the disributer
area (PPM) Gaurav midda and (zpm) puneet mahajan, but every time i was been sent empty handed
So having a hope and faith on the seniour desk of the company lastly i am writting to the seniours
so that my matter could be solved as soon as possible and in a short period of time
so that we can share a good bonding with the company for the future


thanking you

yours retailer
Daljit singh Deol
contect no. [protected]
[protected]
stamp code no. 3737867
area Sri jiwan nagar
distt: Sirsa
Haryana

Response to RCOM care

Your apology dose nothing as our call was their from mumbai office and their was no action as up till now after 7 working days has passed.
I hope you guys dont have work efficiency these days.

Reliance Mobile — incoming and outgoing is barred without giving any information

my reliance pre paid mobile no is [protected] . my phone service although incoming and outgoing is barred without giving any information..by any call or sms. by this i facing many problems. when i speak to reliance customer care dept . they told me that they have no rights to activete my service, when i want to lodge a complained they told me that they only take my request.. not any complained. i feel why i use that company phone. there is lot's of cell company in the market. if company not reactive my service soon then i need to change my cell phone.

I wanna use Reliance Mobile for giving the add of my company through your SMS Service...

Reliance CDMA — ALL OUTGOING & INCOMING FACILITY IS BARRED

I MR.SURAJ RAVINDRA WARE ,MOBILE NO: [protected] RELIANCE CDMA SIM CARD HAVING A PROBLEM OF OUTGOING CALLS & INCOMMING CALLS I COMPLAINED FOR MANY TIME BUT THE ACTION WAS NOT TAKEN.... SIR, I HOPE U WILL LOOK INTO THE ABOVE SUBJECT & CLEAR THE MATTER IMMEDIATELY.

dear sir i want to know my incoming call and outgoing call details from 1/11/2010 to 25/11/2010 as by mistake i deleted all my calls no. [protected]

My Mobile no. [protected] converted from Airtel to Reliance GSM (Smart) under Mobile Portability Act. 1st process starts in 2nd April 2011. then not take action by reliance GSM then reprocess after 18th April 2011. Second week in May 2011 get welcome SMS through reliance GSM and connection started. My mobile no. [protected] had worked 2nd week of May 2011 to 06 June 2011. Incoming and outgoing call facilities had closed by reliance GSM on 06.06.2011 without information. I am in very loss cause of closing my number. I am business man so I am requesting for help. Who is the responsible my losses. I want to say that:-
• How to activate my SIM without document ?
• Mobile calling service withdraw without information why?
• Who is the responsible my losses in 4 days ?
• Who is the responsible for the document sending and entry ?
• Dealer says : I am sending your CAF (Doc.) Main Branch, Biskoman Bhawan, Gandhi Maidan, Patna. So, I am not responsible your documents. then who is responsible for my document ?
• All Reliance staffs in Patna says that, I am not responsible for your document.
• Ekram sir, Nodal Office, Patna, Abdul Nodal Office, Mumbai and Neelam Consumer related staff, Mumbai are helping for solve my problems but others staff not active.
Indrajit Kumar
Patna, Bihar
Contact : [protected]

Reliance Mobile — CLOSE MY CDMA NUMBER

CLOSE MY RELIENCE MOBILE CDMA NUMBER [protected] IS WITHOUT REASONE. PLESE HELP ME. THIS NUMBER [protected]

its [protected]

I have a similar problem. I do not wish to receive unnecessary alerts be it cricket or anything else. MY number is [protected].
Reliance should stop interfering with its customer's privacy.

Sir,
I think i had done a great mistake by choosing your reliance GSM mobile number.

on 31st mar i was recharged my number for 300 rs after that i had request for unlimited internet pack 299. Immediately reliance has deducted 299 from my main balance but my internet plan is not changed till now. Still the current plan is in my number is your default plan 50 ps/mb.

first time when i call to your customer case on *333 then they told your plan will activated please wait for some time.
2nd time when i call them floor superviser write a complaint on 31st and give me a complaint number. And he say wait for 48hrs.
3rd time when i call then your customer care people told me "sir APKE ACCOUNT SE JO PAISE KATE GYE HAIN VO THEEK KATE HAIN ISLIYE APKI COMPLAINT RESOLVED HO GYI, HUM ISKE BARE ME KUSH NI KAR SAKTE RELIANCE ME CALL KARNE KE LIYE DHANYABAD"
4th time when i call then i give a fresh complaint at your customer care on 2nd Apr. Then he says wait for 48 hrs.
After 48 hrs on 4th Apr. When i call to customer care then they say there is no such complaint on this number.
5th time when i call i project the problem to the floor supervisor he transfer the call to GPRS center. They told me we are only send settings we cant help you in this matter.
6th time when i call on same day to customer care center then he again write a fresh complaint this time he has given me a complaint number also. And told me to wait for 48hrs.

48+48+48hrs = 6 days

please return my 299 rs back in my account or active my internet pack.

Reliance customer care is simply harasing me.

Please give me the address of any customer care where i can lodge a written complaint.

Now i will give a written application to consumer court also regarding this.
So in future other customer will not face such problems

PANKAJ MINHAS
[protected]

Dear Sir, I am the prepaid customer of Reliance smart GSM with mobile no. [protected].Today I have received Sms contents of which are noted below
"Your subcription to CRBT service has been renewed at Rs. 10.00 for aperiod of 10 days. ""
It is added here for kind information that I had never asked for providing such service.On checking the balance on mobile an amount of Rs.10.00 was found deducted from Balance.This is clearcut cheating by such reputed company.When I tried to get information from customer care i didn't get appropriate response.The service provider co. should refund the amount deducted from my balance amount.Besides this appropriate action should be taken against defaulters.

hiiii i m NIshant mu reliance gsm mobile no. is [protected].i activated a service dreaming girl pac on 8/10/10 and deact this service on 18/10/2010 complaint no. is[protected] But i charged Rs 10 again for this service on 28/10/10. i have done many complints regarding for this but i cant got any solution from your customer care.
On 21/11/10 i done a mssge for sms service {START SMSDD ON 121} & {SMS on 121}
after this mssge i got a mssg that your mobile radio is activated and charged Rs20. again your cutmer care helpless
I[censored] listen my last 20 calls on custmer care thn u will found the truth of custumer care.........
Hope u understand plz chek my status at ur hand .......plz...

Sir,

My self Premlata Chauhan I had filled a complaint regarding wrong deduction to my no. [protected] on 20.1.11.and my Ticket no. is [protected]
and request for refund the money for this Reliance executive call us and assured us for refunding money after that I got Rs.10 and talkvalue of Rs. 3.
I want to refund Rs. 1000 not the Rs.10. We are still not able to talk anyone because when we tried the message we got "your balance is insufficient for this call".Please provide me the full detail of my deduction so I can filled the case regarding this or send me the balance of Rs.1000.I am just fed up to register the complaint again and again.
Please do the appropriated step regarding this so we are using this no.last 4 years. We don't want to lose it.

With Regards
Premlata Chauhan

Reliance GSM — Wrong deduction of balance & Worst Customer Service Center

Hi,

I am fed up of this Reliance GSM services, and will be shortly switching to some other service provider. But still i want to make a complain about this as I am paying for the service.

Reliance GSM service has activated some Value Added Packs on my number(don't know by who's permission) and when I enquired on the Customer Care number(first I had to call 4-5 times and each time I was made to hold the call for about an avg of 5-6min), I was told that I had activated the services as shown in there system.

It doesn't end here, on the same call, I was said that the a request has been raised and my problem will be resolved and the balance deduction will not happen again. But Guess what....... They are still charging me with something I had not asked for and a new service has been also activated. So now its a double deduction.

The customer care executives for Relaince GSM Pre-Paid are the DUMBEST/HOPELESS people I have ever spoken in my life and have either NO SOLUTIONS or WRONG SOLUTIONS for our querries.

i didnot subscribe for cricket alerts and they r activated on my mobile without my knowledge. and when i called 198 customer care executive they r not giving any response and when i asked to transfer to senior executive they always say please call after half an hour we will connect but that half an hour never came. they r irrresponsible stupid and .all the ppl there r like that only. i wanted my refund of me. so i tell ppl dont take reliance gsm because if they deduct balance it will never come back. other like airtel and tata docomo they will refund in 24 hrs but reliance is very really poor customer care and they dont lodge a complaint for their mistake too. some people in reliance srikanth, uday, etc they r not at all responding. i want my 30rs balance back. we r also not free to call them any time. we also have work.my no is [protected]

my no.is [protected]..in feb 2011 rs. 30/- deducted automatically. when'll i tried to contact with customer care it's said busy again and again and at last i called 2 customer care through one of frnd's mobile.. and the customer care person said 2 me that u activate news in ur no. but i tried to said i didn't activated any news but he couldn't understand and didn't returned my money to my no.
i m the holding reliance sim more than 4 yrs, i m totally dissatisfied in this kind of service. it's not only my problem, in my hostel those people having reliance gsm sim they also faced same kind of problem; and some time the free night calling is not working.

dear si,
on my reliance gsm no. [protected] Cricket Updates are wrongly activated and daily rental are deduction are made, I've no idea to what to do. plese help. there is not any fault was made apart from me.

Reliance Smart GSM — yet not refund wrong deduction

Dear sir,
i m d user of [protected] that mob. number which is reliance smart gsm number.
one week before i complained to reliance smart customer care about wrong deduction of my balance which SR NO. is[protected] and they said that your request solve within 2 days & that complaint not solve yet.
and one another things i wanna share that i am very sick off with smart customer care services they never give good response to their customers.
please solve my problem as soon as possible.
thanks
with regards
sumit

Reliance — wrongly activate the daily cricket pack

Sir,My Smart GSM number is [protected].Daily Cricket pack has activated on my number.I tried customer care since 10 days but i failed every time.
PLS PLS PLS deactivate my cricket pack as soon as possible.

Reliance GSM — Wrong deductions

I am user of Reliance no. [protected]....i had logged a complaint earlier abt wrong call charge deductions, i had recharged with Rs 77 pack to get reduced STD onnet call benefits but i was not getting any....when contacted reliance they said that a FRC i did was wrong whereas it is not mentioned any where in there site about this....and moreover they dnt know any procedure to rectify the problem......when tried to contact customer care i found that my no has been BLOCKED by them after they saw my last complaint........is this d way v consumers r supposed to b treated is there no authority to look after all this.......a disgrace to comman MAN........

Dear sir,
i m d user of [protected] that mob. number which is reliance smart gsm number.
4th day before i complained to reliance smart customer care about wrong deduction of my balance amount with Rs.15 Customer Care said that your request solve within 2 days & that complaint not solve yet.
and one another things i wanna share that i am very sick off with smart customer care services they never give good response to their customers.
please solve my problem as soon as possible.
thanks
with regards
Rahul Giri
From Kolkata.

Respected Sir/ Madam

This is to inform you that there was a wrong deduction made by the Reliance telecommunication on my Mobile No. [protected] on dated 26th of July 2012. The approx amount was Rs. 154.40. After getting that information from the balance info on my mobile i contacted to reliance customer care, and they were providing me various excuses for that deduction. one of the executive told me that when I have recharged my no. then the retailer was not having the sufficient balance to recharge my no. that’s why company deducted the recharge amount of Rs. 140.00 while another one told me that the deduction was made correctly because i had utilised the GPRS services, for that company charged me Rs. 154.40. But there is fact that i was having 3G data balance on stated no. of 359MB. So how could it was possible to deduct my main balance.
I tried to get proper information regarding the same but they were not giving me proper reason for deduction. I argued on this that while I was having 3G GPRS balance of 359MB so how could it be possible that without using the same data balance and having the validity of 30 days i.e. till 05/08/2012 my main balance should not be deducted then one of the senior executive excused me that she is unable to give the required information that where I had used the 3G GPRS.
So I want my balance back on my no. which was deducted wrongly.
Kindly check my mobile number's information and help me out from this dispute.
Thanking you.
Your faithfully
Sachchidanand Mishra
Bilaspur (C.G.)
Mo. [protected]/ [protected]

Hi Sachchidanand,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

Hi Sachchidanand,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

this for num [protected]. i had given dnd request 20days back..i have nt made ny chrgeble call from last 2 days.i have net plan...still 250 mb is there..but still 70 rs is deducted.the CSR pradeep and devraj refused to tak complin...no help from customercare

Thanks
SANTOSH
[protected]

Santosh Kr

i have called a local no([protected]) of my office in varanasi which have charged 100/- for 22 sec
at about 10am on 21 jan 2015 this is happend before with me in same condition on other no. plz revert
my balance from reliance i am very fed up with reliance service. and customer care excutive on 198 decline
to lodge my complation...

Hi,

Thanks for the Help and i believe that there would be no more deduction from now onwards and i can recharge my account now.

Thanks & regards
Ryan haritwal

Reliance GSM — Fraud in my Bills

We have purchase a plan Rs:- 599 in end of Sep'11 month. As per the call receive on my No. from Sales team. I will receive 800 Massage in this plan. once i have receive bill for 14 days i was shocked that reliance has processed Rs:- 1200 for only Msg charges, We have mark so many mails to their complaint email id. But till date we have not received any response.

we have already complaint last month.my near about 100 cdma number is dead. 11 may,19 may,30-31 may,1 june till date no body can solve this problem .i m call forward to other number for connectivity [protected] [protected] arvind sharma

I don;t think so you people are saying this because it is going in public. I tried to call the Nodal Officer today but only infinity ringing only.

Today somebody from their stupid company called me and said that "We are not able to provide you a weaver". This time in English. That's all.

My advice to all who are planning to take the "Reliance Land Line":
Never even think about taking it because they will steal your money from your account and say there is no record for such things. That's because they are stealing and thieves don't like to keep any records.

They have done revenge against me now they have barred all calls including the customer care. Am I still living in India?

It made me upset again when i reached home last evening and still the condition was same guess what?...
NO Reliance GSM Network, Strange...9 days passed there is no network in my area.

I Received call (3 days ago) from Rcom Technical Team giving me lolly pop that my problem will be solved by evening but they fail again.

Finally, i have decided to switch to some other network by MNP, Please suggest me some operaters with best across city.

http://www.consumercomplaints.in/complaints/remote-computer-not-respond-c590925....⇄

i also have the complaint bro

256 Mbps Nagi Bro... 256 kbps bro...

in June 4th 2011.. Above 5 complaints about Reliance Net connect wat a [censored] Service

Dont buy reliance its an personal advice . Correct word