Reliance Communications Complaints & Reviews

Hi,

I have Reliance net connect broadband+ prepaid connection and since last 2 days I am unable to get connected to internet as there is no connectivity.

I am getting an error message as "Error 691- Debugger terminated thread".

Reliance ID - [protected]

Regards,
Mayure Gupta,
#[protected]
[protected]@gmail.com

Hi Sir,

I got a reliance netconnect+ datacard on 27th June.I activated it on 28th June.As per plan I was supposed to get a speed of 3.1 MBPS upto 5 GB download but from very first day I am getting average speed of 10 kbps.I am totally disappointed when I called customercare.They first told this is problem with my machine.I told them this is not because this is brand new laptop.Then they told this is port problem.Where as 4 ports are giving same speed.Interesting thing is when I enquired about this datacard I used to get 3-4 calls daily to take the datacard asap.After handing over the data card they are not giving any kind of support to resolve my issue.
Please take strong action on reliance.

My datacard number:[protected]
Sales Persons Name ;Ranvijay Singh Chandel
Sales persons ID:ranvijay.[protected]@vriti-interactive.com

Hi i m using Reliance GSM number [protected] ,from last 7 months.Every day i m getting around 10 customers care calls for various offers that too at odd hours,this is so irritating that i not even receive many unknown number calls thinking that it might be customer care number.Please stop all customer care calls on my number reliance GSM number [protected].I have tried calling customer care for registering complain for this but they never pick my calls.So please stop these unwanted calls else i will b forced to change my service provider.Please Put my number in Do not disturb list.

sir
i have a problem on my reliance gsm no. [protected]
i have sufferd in one month and i am regular calling to customer care but they have not solve my problems so plz resolve my problems.

My problem are:

1. No attend incoming calls
and 2. is no sms send and recived.

always relaince customer care says that to me your problem is solve out after four days but problems is stay here.

so plz resolve my prlomes.
Thanks you


Mahendra Singh Bora
My Alt no. is [protected]

I had purchased Reliance Netconnect Broadband+ 2 months back. Last week the USB modem stopped working. I gave the modem for replacement & was given a used USB modem 2 days back. Now the modem is providing a speed of 240 KBPS whereas i am paying for 3.1 MBPS package.

The response from the Reliance franchise, Reliance Webworld Vazhakkala & Reliance customer care was humiliating as a customer.

I want to return the modem to Reliance & buy another modem from a credible company which offers good speed in brochures & reality.

I have been using reliance sim for more than 6 years. I have once activated sms pack of rs. 11. After that every month is used to renewed automatically by deducting rs. 19 from my account. I tried to deactivate the sms pack by sending sms I.E. "Dact sms 1p to 53739. However every time I tried to deactivate I used to get reply that your request could not be process.. please try again later.
Then I called up customer care to deactivate sms pack in the month of may 2011. They said my sms pack was successfully deactivated and I got the confirmation message saying that my sms pack has been deactivated. After that again sms pack got renewed at rs. 19 on 28th may 2011 for which I was suppose to avail the service for next 30 days. I called up customer care again and I came to know that I had two sms pack I.E. Rs 39 and rs 19 one for same service. They said my sms pack of rs. 39 was deactivated but I still have rs. 19 one. I told them to deactivate it (Rs. 19 SMS Pack) and got deactivated successfully. However I never got my deducted amount back in my account nor I could avail that service. As soon as i deactivated my SMS pack they started charging 50paisa per SMS. As it was mentioned in the SMS that my SMS Pack 1paisa has been renewed for next 30 days.

Again on 25th june I got message from reliance that my sms pack 1paisa will be renewed on 27th june. I called up customer care and they said that there is no sms pack activated in my account. They also told me to ignore the message and there shall be no deduction from your account.
Despite of that again on 27th june 2011 my sms pack got renewed. I called up customer care several time and no could resolve my issue. Every time I called then and explain them my issue they said there is technical problem call after two hour.

Please help...

Reliance Re charge
I made an online recharge of Rs. 50 for my reliance mobile by login to Reliance Website on 24th of June 2011. My Axis Bank Account was also debited by Rs.50, next day but till date the recharge is not done on the mobile.
The details are as follows:
Relationship No.[protected]
Trans Ref No. 9759279
Payment Date. 24/06/2011 at 00:52 am
Payment Amount Rs.50
Towards : Recharge
Mode: Net Banking Axis Bank
Authorization Code: MUTI[protected]
Email ID of Payee: [protected]@gmail.com
Contact No: [protected]
My Complaint No.[protected] on 24.06.2011 – on which no action taken yet
Kindly look into the matter

Sir
I have made my bill for the month of Apr 2011 on 5/5/2011 with reliance authorized agent whose address is Madaan motors and mobiles sahibabad ghaziabad PIN-201005.Now co. says that my amount has not reflected in their a/c .I did so many emails to reliance saying with proof(bill copy)that solve my problem still i
am waiting their satisfactory reply .I visited their web world also with all proof but could not resolve this problem .please help me . My a/c ID for broadband is[protected]. My email ID is naresh.pal.[protected]@gmail.com

Reliance GSM..Deducting my balance illegally.. When contacted customer care they either they say no balance is deducted & disconnects phone or they say server is down so we cant check your details.

Dear Sir,Second complaint likh rehi hu,pata nahi pahle wali complain mili hi, ki nahi,pls jaldi solve kare meri problems,pls.Aabhar -Mohini

Dear Sir ,

Iam using a relaince postpaid number [protected] from the last six months , but suddenly they have converted my postpaid number to a prepaid number without any information to me. I contacted Relaince web world so many times but they are not providing me any solution for this.
so ii request you to plz look into this matter and do the needful for me

regrds
saurabh batra
[protected]

Dear sir, I want to disconnect my Internet [protected] and[protected] .
After repeated phone calls and emails , the billing is ON, speed is pathetic on 1 and 2nd one is down.
I had been told that in 2 days it will be deactivated. but I got the bill instead. and connections though active are as good as dead .

Neither Share alotted nor Money Refunded
Dear sir/mam,

I had invested in Reliance Power IPO for 225 shares.Neither shares have been alloted to me nor my money has been refunded back to me.

My application no.for IPO is 15749467.When I checked the karvy website for my Application No. 15749467 its reflecting...

I Call many times in karvy but they are not giving any answer about it ,

name:- KANMAL KHATRI

DP ID :- [protected]

MOBILE NO. :- [protected]

PLEASE REPLY ME URGENTLY

Bulk SMS from RM-Reliance inspite of 1909

Reliance has been sending stupid sms on my mobile [protected] and 3+ months I have request DND

Nothing has corrected till date.


Now they have stared deducting my money by starting false auto activated service using these SMS

* I want to deactivate these sms from RM-Reliance
* I want my Rs7 back because of these bulk sms.


I'll keep posting these complaints until unless I RM-Reliance STOP send sms to my mob and REFUND Rs. 7

2weeks back i purchased Reliance Netconnect+ in Reliance webworld near Valachery. The customer representative told me that the speed would be 3.1mbps and its mentioned in the reliancenetconnect website also. so, i purchased it thinking that atleast i'll get 1.5mbps. But the fact is actual speed when i connected in 100-150 kbps. Immediately i called to reliance customer care about that. They said i'll get speed upto 3.1mbps not exactly 3.1mpbs.
Atleast i should get 1mbps. This is the worst service provider i had never seen. if i'm not getting the average speed, then what is the use of purchasing from this worst service provider. The customer care people are blaming me by telling the signal strength, system requirement, Windows update disable etc.

Dear Sir,

I have lost my balance (nearly Rs. 90/- x 2) for no reason I have tried to call 198 but no result came. I have contacted local smart center who replied we can't retun ur money but only can stop further deduction. They told no service have been activated on my no. [protected].
When I get connected with 198 they refused to register my complaint without any reason.

Kindly Help..........

Dear sir,
we are not accepted to install reliance mobile tower in our land premises that is Maktal village, korremula gram panchayathi, Ghatkaser mandal, Ranga reddy distric, hyderabad. That is joint patta, with out permission of mine, another person belongs to joint patta stake holder of the land has done some deal with the reliance infratel limited without informing and seeking permission of mine. They installed tower in my land premises. Please suggest something for this.

Hello,

My Father had a Reliance Internet Service (no.[protected] till January 2011. on 28th January, we logged a request with Reliance to disconnect the services as we were shifting to a new address, However the same was not done until 6th Feb 2011 when we logged a second request for disconnection for which the reference number is[protected].

Last week my father received a call from Reliance, that they have sent us summons for non payment of the bills since Feb 2011 till date. The amount is of approx. Rs. 2500/-. We would not be liable to pay this amount as we have already requested for disconnection. Now Reliance is making threatening calls to my father to pay the amount or be present in the court.

Request you to assist in the same and provide help.

Thank you.

on Behalf of Mr P N Shenai
Mobile No. [protected].

Reliance Land line is competing for it's inefficiency day by day and there are no other they are always the winner.
At last I have took the inevitable decision to disconnect the bloody poor substandard Reliance land line connection. As the retailer was decent I got my money. This may not be the condition always so don't risk your money by taking this pity Reliance land line alias Reliance Hello.

No incoming and outgoing and I gave numerous complaint and their solutions made me loos 350 Rs extra and what I got was the same substandard service. When I wrote a complaint here they simply barred my called, nice service isn't it?

One more time I am warning you all never even think of taking a Reliance Land Line or Hello connection.

dear sir,
i have visited to your web world as on date 11.06.11 and raising request to prepaid my post paid no[protected] and my request no. is[protected]. and till date there is not any progress. my number is suspended from last one week. till date it was not working.
please arrange to solve my problem

thanking you

sunil kumar s/ sh. omparkash
668, surender colony, j.nagar, hissar
Hissar (Haryana)
Alternate No.[protected]