Reliance Communications Complaints & Reviews

Dear Sir,

As you can see trailing mail, i asked you weather i will get waiver or not all time i got wrong commitment from local vadodara trident office by your sales executive Mr. Rajubhai but nothing happen.

i suffered almost Rs. 2000 for just GPRS plan although i have given manier times request to activate it. Your manager Mr. harshit Molwaker shown me mail indicating GPRS plan of Rs. 99 is activated for mobile number [protected] they why did i charge Rs. 1500 for GPRS?

wrong plan given me initially then they told me that in activated CUG plan on 27th june 2011 but again there is no 350 calls and 350 sms free discount included?

I have suffered so many inconvinience due to transfering my number to reliance from airtel under MNP.

today only Mr. rajubhai telling me that i will get waiver, Mr. rajubhai and Mr. harshit molwaker sitting at Reliance trident office vadodara gujarat have continuously given me wrong commitments and fraud with me. i visited Mr. harshit at his office and asked for written communication indicating that i will get waiver in next bill of 20th June, he given me big talk like its reliance compnay you should trust on bog name like reliance and all useless fradulent commitment.

please do something urgent about this matte. i will not going to monetory loss for which i am not responsible and please waive off all amount of GPRS as well as tariff and charges charged me for the wrong plan during time period till 27th june 2011.

I am really finding myself frustrated writing several times to nodal officer and local office.

please do something urgent about this matter.

shyam kukadia
Mobile No: [protected]

Dear Sir,,

I am customer of Reliance GSM & CDMA, my CDMA no is [protected], my
CDMA no. was barred on 09/06/2011 without any previous information,
after that I contact with customer care for help me, they told me that
I have to resubmit my documents at SANCHI COMMUNICATION, Bharuch.
after that I resubmit my documents on 10/06/2011 at mentioned
Franchisee of Reliance communication. They informed me that it will
take 3days to active, today is the 13th day, still my no is not
active. when I contact with Sanchi Communication I have not get any
response from them.

So, I hope you will take a necessary action as soon as possible.

With regards

Anupam Gogoi
Mo.- [protected].

I was told that I would be given a solution. Already 1 month passed, still no response to my complaint except some 2-3 phone calls stating the same thing that it will get ready by August end.

For me, the situation is getting worsened day by day. Earlier I was able to connect to internet at .01kbps at least, but now I am not able to do that also.

I HAVE LOST ALL HOPES, CAN'T TOLERATE ANYMORE.

MAY I HAVE MY MONEY BACK, SO THAT I CAN SWITCH OVER TO SOME OTHER BETTER SERVICE PROVIDER IN THE MARKET.

N..B:- attached the screenshot for your reference.

Dear Sir,



I am shyam kukadia my mobile Number is : [protected]

i changed my service provider to reliance from airtel. there are several inconvinience i caused by reliance. very bad service...



i just tried manier times to update my e-mail ID on call center on reliance web world or center but its hopeless.

my e-mail ID is [protected]@yahoo.co.in plase update my e-mail ID for god sake.



further i tried log in on my service-reliance: http://myservices.relianceada.com/launchAMSS.do but screen is nil thre is no data showing my bill plan and all required data... please hep me out with that...i am forwarding screen shot for my log in screen.



please provide me solution and not consolation or talk.



shyam kukadia

Mobile No: +91-[protected]

I have recharged of 325/- from reliance center and I told the executive to check the recharge is valid or not because I got the message couple of days back.
After that , he recharged the my number but i didn't get the STD calls facility for 15 days and 30 min daily for other phone.

The facility that i got after recharge is:

26/- talk time, 30 min local call and R-R free(Local calls)

After recharge I told the executive to lounge a complaint But he deny me to lounge.


Can you please help me.

I bought a Reliance Broadband connection in the month of Jan 2011, The Reliance sales representative promised me that the connection speed would be 3.1 mbps. I asked for the demo before my purchase, but the Reliance sales representative refused for the demo and promised me that the area where I will use the connection mostly is a core area and the connection will work 100% perfectly hence no need for demo. Also the sales representative made me to make the payment online and promised me few offers. He did not mentioned anything about the HSD modem device which I bought for this connection is a non refundable in case the connection did not worked and no terms and conditions in the online payment process. When the connection is commissioned it worked at the maximum speed of 200kbps, I contacted the Reliance technical support team and they told me that It’s due to network congestion and It’s know issue for quite long time.

I informed the Reliance to cancel the connection immediately since It did not worked as promised and to refund the money which I paid for the HSD modem. Now Reliance refuse to repay and saying that the HSD sold on outright sale basis and they can’t refund. Wherein the term “outright sale basis” was not told to me before my purchase also the connection did not worked as promise. Please help me to get my refund for the HSD. I have all the e-mail communication with Reliance on this matter.

Hello, my net connect number is [protected],

My problem was due to i was busy i could not submit the bill on time and they disconnect my net connect data card...but they keep charge the rental in my account.

And when i ask them that you have no right to charge me rental when you have disconnect my services.

And I ask them to disconnect my card as i dont want to use your services because you guys are greedy.
but they keep charging me the rental and today i got a call from there lawyer as they have file a complaint against me of 3300 bill amount and 8000 penalty in Tis Hazari Court Delhi.

That's not all when i was talking to their lawyer he start abusing as he dont know how to talk to people.

My point is either solve this problem within 7 days i still have no problem to pay you the bill of the month i use your internet but i will never pay you your stupid rentals.

And if you want to fight in court then i don't have any problem in that also.
but than get ready as with in 7 days i'm also going to file a complaint against you in consumer protection court and in TRAI and will also try to get stay on your telecommunication license as you guys just money greedy and dont even know how to talk to people..

Ankit.

sir network aaj bhi 5 bar se jyada bar ja chuka hai kbhi bhi emergency likha hua a jata hai mere sath yha ke bhut se log preshan hai hai abhi bhi 6:44 evening me bhi network nhi hai pele bhi complaints ki hai mgr company ne action liya hai mgr kuch nhi ho paya hai abhi bhi preshani ho rhi hai my mobil number is [protected] hai my name sagar kabra hai or me jha rehta hu city hai narsinghgarh. dic- rajgarh(m.p.). pin-465669

Hello

For the past 2 days Reliance GMS has activated OsiUSprtsDalyPack on my mobile no [protected] without any permission from my side.I think they just starts this kind o[censored]nscrupulous services to extract money.I tried to call at *333 but that's a dead end. Now I want immediate deactivation of the pack and refund of my talk time.Rs 5 has been detected on a daily basis on 20 & 21 june 2011.

We are user of your CDMA services for last many years and are having the following 4 numbers at our home:

1. [protected]
2. [protected]
3. [protected]
4. [protected]

We are facing problem of network signals in our home for the last 3 weeks and have lodged complaint for the same.

There is no solution of the problem and no one has attended even after many reminders and complaints at call center.

The first complaint was lodged on May 31st 2011.

We are very high billed customer but no one is listening to our complaint.

We have given 4 Reminders to customer care by Phones and Mails. Even they have attached one Relationship manager but he is also not able to solve the problem.

We request to kindly look into matter.

Dear Madam/Sir,

I am using Reliance GSM no. [protected],

They have activated some JAVA GAME SERVICE, and some Cricket Info. service without my permission and without my knowledge and they have deducted some balance from my account.

This is my complaint no. which is given my reliance customer care[protected].

I don't know why every month they are activating some services without my knowledge and deducting the balance, I am fade up with this. every month this is happening.

Please do look this matter from your end so that this service get deactivated and I could get my balance back

Thank you so much.

Dear Sir,

I want the call history of my relaince pre-paid mobile number [protected]. Whatever amount you ask
will be paid.

April,May and June 2011 incoming&outgoing call histroy

kavery

E-mail: [protected]@yahoo.com

Reliance netconnect is doing advertising that they are providing speed 3.1 mb per second. I was looking for speed and purchased the data card. My datacard number s [protected]

From day 1, their speed has never been more than 30-35 kb per second. They advertise to give 3174.40 kb per second speed but in reality they have never given more than 30-35 kb per second. I communicated my concern to reliance support team, but they never bothered to understand why such a big gap and how to resolve it.

Sometime, this service gets so poor, it gives speed of 2-3 kb per second. Its really frustrating service.

I am unable to get Investment Details which I have been doing in various Mutual Funds of Reliance.I want a consolidated Statement of My investment From Begining which I had Made In various Mutual Funds of Reliance.


Prabhakar Patil
Pan No. - AKHPP8592R
FOLLIO NOS. 1) [protected] ( Infrastructure Fund -G)
2) [protected] ( Growth Fund -G)
3) [protected] ( Liquid Fund )
4) [protected] ( MIP)
[protected]Growth Fund -G)
6) [protected] ( Liquid Fund Growth)
[protected] RSF Equity Divident )

Reliance Communications - Cordless Handset (LS 110)


I have been a Reliance Communications customer for the since very long time and I have NOT satisfied with their services, since two month my land phone[protected] Not working , it was problem in handset LG make model no Cordless Handset (LS 110) I need to replacement of my hand set / OR repair the same.
I have given complaint to reliance customer care it is not working , the after 15 days reliance maintenance engineer come to my home, he has checked the not working internal PCB card problem, they told they will revert back to with new handset , still not at come to us.

After 15 again some come to home he bring old handset (without cordless type) , that we are not accepted , because sine we are using cordless type , hence we not other box type hand set , again I have given complaint it reliance , they told it will take time arrange the cordless type , still not arrange the same . I have talked customer care & Nodal officer they told me wait some time , also I have send so many email to reliance below mention email address, but they are not reaplt any email message , also I have talked reliance customer care so many times , still the mater is pending with reliance, please help me in this regards, I need New Launch: ETS 8221 Cordless FWP new cordless. Phone OR LG LS110 phone only.

Please note that my complaint case id[protected]
Please do the need full.
Email address : [protected]@relianceada.com'; 'RCOMNodalOfficer.[protected]@relianceada.com'; '[protected]@relianceada.com'; '[protected]@relianceada.com'; 'Rcomappellateauthority.[protected]@relianceada.com'
Please help to us

Regards
Purushotham Chinta
Mobile No: [protected]

I Mr.Jagdish kumar having a problem with reliance communication ltd. The issue is that i am getting bill from two companies Reliance and Airtel for the same no-[protected], from last four month.

My cell no-[protected] & [protected] was bill in reliance is the same account no-[protected],I had migrated my cell no-[protected] into Airtel on 12/02/11. I had paid my last bill of reliance for the period of 18/01/11 to 17/02/ by cheque of amount 692/- and from 24/02/11. I am getting bill from airtel and i am paying to get regularly and i am satisfied with the service.

I have received a letter on 23/05/11 from reliance communication ref.no.1683 in that they had show an outstanding of rupees 2473.27 from that day visiting regularly to my nearest web world of reliance regarding my complaint my problem is the i had paid rupees 1000/- on 10th june for the final payment of cell no-[protected] regarding this problem everyday i visited to reliance web world and got the response that they told me that i had forwarded the mail to my senior for termination and to release my account from reliance this is to bring to you.

I have sent many complaint (Through RELIANCE WEB WORLD) for this but never take any action by Reliance co., Details of mails are given below

1 On 28th May'11 to Sunita A Dureja (Customer care)
2 On 28th May'11 to Vijay Khudaniya (ZOE)
3 On 3rd Jun'11 to again Vijay Khudaniya (ZOE)
4 On 10th Jun'11 to again Vijay Khudaniya (ZOE)
5 On 10th Jun'11 to Rakisha S Sirohi ( OPS MNG) Amit Bhogal,Vijay,Ravish S Sirohi,Rupesh O Kumar
(Tech Point Lead),Ravinder Mathur (RW Cordinator),Sanjeev Rana(Customer Head),

Above details of mails are given by us to RELIANCE WORLD ( A-7, Saraswati Vihar Pitam Pura, Delhi-34)

I have also mail in TRAI but the have no take any action yet.

Please take a necessaries action for above my complaint against Reliance Communication,


Regards
Jagdish Kumar
[protected]

My name is shivangi,reliance has lost their standard,I dont understand why these people are torcharing their customers.I get lot o[censored]nnecessary promotion calls and sms from reliance,so many times i have requested for DO NOT DISTURB but the service is not activated till date.even i have tried "1909 to activate DND (Do Not Disturb)"this is also of no use.
The people who sit as customer care executive they cant even talk properly ,they dont understand the customer requirement,they dont have telephone attiquates,are these paid employees or just forced to sit and take calls are these people educated?so many times i have called customer care executives but i dint get any service from them.I am just annoyed with reliance.This is my last attempt,i dont have patience now,i dont know wether anybody is going to read my comment & help me out, i ll wait for more 15-20 days after that iam just going to dump my phone in dustbin.

Hi - I have dealing with a very unresponsive Reliance Netconnect service, there is no coordination and total lack of ownership from everyone. I recharged my Netconnect broadband connection online for INR 200 but instead of charging it once they deducted my account twice and when i contacted them to return the money they asked me to submit the documents ( after sending numerous mails) and now after sending them the documents , they are responding by telling me someone will contact me!!, there is no coordination and they are just giving me automated responses. I am appalled by the total broken system here. Below are the mail details



[protected] Forwarded message[protected]
From: XXXX YYYY <XXXX.[protected]@gmail.com>
Date: Fri, Jun 17, 2011 at 2:31 AM
Subject: Re: 'Reliance=[protected]'Reference your e-mail
To: "[protected]@relianceada.com" <[protected]@relianceada.com>, Rcomnodalofficer.[protected]@relianceada.com, [protected]@relianceada.com


When is someone going to contact me. You are sending me automated responses without anyone actually working on the case

XXXX


On Wed, Jun 15, 2011 at 7:00 PM, [protected]@relianceada.com <[protected]@relianceada.com> wrote:

Dear Customer,


Thank you for contacting Reliance Customer Care.

This is in reference to your e-mail received at Customer Care. Please note that we have forwarded it to Customer Care team of Broadband Netconnect/ High Speed Data (HSD) card (netconnect.[protected]@relianceada.com). One of our executives will be in touch with you shortly.



Regards,



Kanchan Vishnoi

Customer Care
Reliance Communications



For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com.

Dial *225 to get your CDMA Prepaid Account Balance Information.



For any queries about our products or services please dial *333 or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone and J&K customers can dial [protected].

My Services

Now you can manage your account all by yourself. By logging on to My Services Services (http://myservices.relianceada.com) you can

* View your account information
* Recharge your account online
* View your transaction history
* Create / Track Service requests

SMS service commands list

Just SMS <KEYWORD> to 55333 (toll free).

Note: Keywords are not case sensitive.



Name of service


SMS Keyword

Activate Missed Call Alert


ACT<Space>MCA

Activate Caller Tunes


ACT<Space>CRBT

Account Information

Account Balance


BAL

Last Recharge info


LRD

Information on Features

Call Divert Facility


INFO<Space>CALLDIV

Info on GPRS (For GSM)


INFO<Space>GPRS

Locate us

Check address of the nearest Reliance store


GALLERY<Space><PINCODE>


-----Original Message-----
From: XXXX YYYY (XXXX.[protected]@gmail.com)
Date: Thursday, June 16, 2011 04:20 AM
To: [protected]@relianceada.com ([protected]@relianceada.com); RCOMNodalOfficer.[protected]@relianceada.com (RCOMNodalOfficer.[protected]@relianceada.com)
Cc: netconnect.[protected]@relianceada.com (netconnect.[protected]@relianceada.com); [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Re: Acknowledgement mail

Team,

Its been a week since I provided my documents. When will the amount be credited back to my account ?

XXXX



On Mon, Jun 13, 2011 at 5:02 AM, XXXX YYYY <XXXX.[protected]@gmail.com> wrote:

Hi Anju / Nodal Officer,

What is the ETA on this case? Also what is the SLA you follow?

Thanks
XXXX


On Sun, Jun 12, 2011 at 1:51 PM, [protected]@relianceada.com <[protected]@relianceada.com> wrote:

Dear Customer,


Thank you for contacting Reliance Customer Care.


This is with reference to your mail received at Customer Care Reliance India Mobile. Please note that we have forwarded it to Customer Care team of net connect broadband (netconnect.[protected]@relianceada.com). One of our executives will be in touch with you shortly.

Regards,



Anju Naikodi

Customer Care
Reliance Communications



For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com.



For any queries about our products or services please dial *222 or call 198 (toll free) for any complaint or service request from Reliance phone. You can also reach us on 30333333 from any other phone.



You can view your bills and make payments online through http://myservices.relianceada.com for all RCOM services.

Please register yourself on the portal. For difficulties in registration, please write to [protected]@relianceada.com



My Services

Now you can manage your account all by yourself. By logging on to My Services (http://myservices.relianceada.com) you can

View and analyze your bill / account statement

Pay your bill / security deposit

Change your talk plan and send us billing and tariff related queries

Request for a duplicate bill

Activate and deactivate services

Activate Roaming

SMS service commands list:

Just SMS <KEYWORD> to 55444 (toll free).

Note: Keywords are not case sensitive.



Name of service


SMS Keyword

Activate E-Bill


ACT<Space>EBILL<Space>Email ID

Activate Itemised bill


ACT<Space>ITBILL

Activate Missed Call Alert


ACT<Space>MCA

Activate NLD


ACT<Space>STD

Activate National Roaming


ACT<Space>Nat Roaming

Activate Caller Tunes


ACT<Space>CRBT

Know your Unbilled, Bill & Credit Limit

Unbilled Amount


UNBILLED

Last Bill Details


BILL

Credit Limit


CL

Check Last Payment, Last 3 Payments & Tariff Plan details

Last Payment


LP

Last 3 Payments


LAST3

Tariff Plan Name & Rental


MYPLAN

Locate us

Check address of the nearest Reliance store


GALLERY<Space><PINCODE>

Bill Payment Centres


PAYCENTER<Space><PINCODE>

-----Original Message-----
From: XXXX YYYY (XXXX.[protected]@gmail.com)
Date: Thursday, June 09, 2011 05:00 PM
To: RCOMNodalOfficer.[protected]@relianceada.com (RCOMNodalOfficer.[protected]@relianceada.com)
Cc: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Re: Issues with Netconnect ( # [protected]) : No response fromCustomer Care

Hi,

Attached is the screenshot from my bank Statement showing that money has been deducted twice from my account.
Even after deducting the amount twice I got the confirmation mail only once, attached is the confirmation statement from Rcom. It shows that INR 200 has been deducted from my account but the data limit was never added to my Netconnect account.

Thanks
XXXX

On Tue, Jun 7, 2011 at 5:35 AM, XXXX YYYY <XXXX.[protected]@gmail.com> wrote:

You can contact me at[protected]


On Tue, Jun 7, 2011 at 4:21 AM, <RCOMNodalOfficer.[protected]@relianceada.com> wrote:

Dear Customer,

With reference to your e mail we would like to inform you that we are unable to contact you.The alternate number mentioned by you i.e 972XXXXXX is switch off. So request to you provide any another number so that we contact you.


Regards
Nodal Desk.
Haryana
[protected]


For further details you can call at our Nodal Desk [protected] Monday - Saturday excluding public, 1st & 3rd Saturday and national holidays between 9.30am to 6pm or write to us at RCOMNodalOfficer.[protected]@Relianceada.com with case id of previously registered case at Call Center.

Enjoy the widest reach of 3G services across India only On Reliance
www.rcom.co.in/3G



From:
XXXX YYYY <XXXX.[protected]@gmail.com>
To: RCOMNodalOfficer.[protected]@relianceada.com, netconnect.[protected]@relianceada.co, [protected]@relianceada.com, [protected]@relianceada.com, [protected]@relinaceada.com, [protected]@relianceada.com
Date: 06/07/2011 03:13 PM
Subject: Re: Issues with Netconnect ( # [protected]) : No response from Customer Care




Adding [protected]@relinaceada.comand [protected]@relianceada.com for prompt action on the service issues

On Mon, Jun 6, 2011 at 9:14 AM, XXXX YYYY <XXXX.[protected]@gmail.com> wrote:
All,

I spoke to Customer care and they dont have any update on my case - from their side the case is closed. I am just appalled by the lack of service and system integration here. My receipt number is AMIR15397302.
I have to use the service but I am afraid of dumping money down the reliance drain.
I really need someone to look at the issues and resolve it ASAP..

Thanks
XXXX


On Mon, Jun 6, 2011 at 6:55 AM, XXXX YYYY <XXXX.[protected]@gmail.com> wrote:
Hi Nodal Officer,

I havent received any update on my case. Do you have any ETA ?

Thanks
XXXX


On Mon, Jun 6, 2011 at 3:46 AM, <RCOMNodalOfficer.[protected]@relianceada.com> wrote:
Dear Customer,

We thank you for writing to Reliance Communication Ltd.

With reference to you’re below mail; we would like to inform that your concern has been
Taken in consideration and you will be receiving a call from our customer representative shortly.

We value your association with us and look forward to your continued patronage.



Regards
Nodal Desk.
Haryana
[protected]


For further details you can call at our Nodal Desk [protected] Monday - Saturday excluding public, 1st & 3rd Saturday and national holidays between 9.30am to 6pm or write to us at RCOMNodalOfficer.[protected]@Relianceada.com with case id of previously registered case at Call Center.

Enjoy the widest reach of 3G services across India only On Reliance
www.rcom.co.in/3G


From: XXXX YYYY <XXXX.[protected]@gmail.com>
To: Rcomnodalofficer.[protected]@relianceada.com, [protected]@relianceada.com
Date: 06/04/2011 11:43 PM
Subject: Issues with Netconnect ( # [protected]) : No response from Customer Care






Hi Nodal Officer Haryana / Service Assurance Cell,

I came to India last month and bought Reliance Netconnect connection for my broadband needs. Since then I have been facing numerous problems with the service.

Issue 1: The service is adhoc and gets disconnected after some time. I have to connect it over and over again. I am professionally working from home and this disruption has negative affect on my work
Issue 2: Internet speed is much much lower than the 3.1 MBPS claimed you us. I have never seen the speed reach move than 1MB
Issue 3: I cant believe that I have consumed so many GBs over the last weeks. Reliance claim that I have used more than 5 GB in 3 weeks. I was fed up with the service and switched to Idea Netsetter- with that connection I have only consumed 1 GB in 10 days. There has been no change in my working pattern.
Issue 4: I recharged the account online for INR 200. Reliance customer care says that my account is recharged once but my bank account has been deducted twice. Even after deduction - my account was not given 1 GB of data. I called up your customer care and they agreed that the money has been debited but the data is not credited. They said they will look into it and will come back in a day. Even after 2 days today noone has come up.
Incidentally I had some issues with my IDEA connection too and their customer care was very responsive and resolved my issues in an instance

I want to highlight my frustration with your service. I am a customer of Net Connect paying more for a service which your competitors are selling for much less and yet I have been left high and dry. Please look into the issues urgently and resolve the service problems at the earliest. I am available at[protected] for any details.

Thanks
XXXX YYYY
Net Connect number[protected]
Area- Karnal Haryana



The information contained in this e-mail message is intended only for the use of the individual or entity to which it is addressed. If you are not the intended recipient, you should return it to the sender immediately. Please note that while we scan all e-mails for viruses we cannot guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email.






The information contained in this e-mail message is intended only for the use of the individual or entity to which it is addressed. If you are not the intended recipient, you should return it to the sender immediately. Please note that while we scan all e-mails for viruses we cannot guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email.




<<CropperCapture[33].jpg>> <<AMIR15397302_[protected]_04-40-29.pdf>>

Pls note that i have Mobile phone connecation of Reliance CDMA. in this connecation i have two mobile no. [protected], [protected].
from last few days some time my outgoing is not working then i go to Reliance Web world for Comcomplaint at that time they people said in my connecation its not showing details so they cant help me. after that they have send mail to their customer care back end office to see why its not showing the details.

but after 15 days till today my connecation not showing details. can u pls check and update my details.

i will be greatfull to you to take an immedicate action on this regards.

my atlernative no is [protected] (Mr. Varun Maggo my Brother)


--
Thanks & Regards
Mohit Maggo
[protected]

I had made a complaint regarding the same issue some days back and i was assured of solving my problem.But as always expected these relaince communication is making humongous revenue which is totally illegal.
My phone was not working since the last one month against which we have made several complaint but to no avail.After registering my complaint with the consumer forum i was assured of action but all i recieved was an old phone set and the same bill which i have been asking to be waived off.
To top it all after i got a phone set in my home i started getting call from reliance office that we will have to pay for the set which has absolutely no features.
Please solve my problem.

Regards
Vikash Singhal

Mob- [protected]/ [protected]