[Resolved]  Reliance Communications — Call Could not be made

Address:Allahabad, Uttar Pradesh, 211003
Website:www.rcom.co.in

To whom it may concern
I had taken free plan on my number [protected] and could not be able to call to any other number, the reason given by your representative is that there is network conjetion .my work is hampered a lot for last one weak.
Please resolve my problem and extend my free plan validity for one weak because i was not able to call.
regards
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Apr 9, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Feb 26, 2017
prash666's response
I have been trying to contact customer care from months.Being a regular user of reliance it greatly hurts to mention that my data pack stops working at times and I have to wait a whole day for the data to be back again.I try calling but I recieve no option for contacting customer Care and now I feel I'm changing this sim for good .
Its a disgrace I pay so much and get no returns .
Verified Support
Mar 06, 2017
Reliance Communications Customer Care's response
Dear Ashish,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Mar 09, 2017
Updated by Ashish Kesarwani
To whom it may concern
I had launched a complaint to you on 06/03/2017 regarding "non connecting of call " till now no proper solution is provide to me.The status of my complaint is same. my Alternate number is [protected] please call before 6 in the evening.
regards
Ashish
Mar 09, 2017
Updated by Ashish Kesarwani
To whom it may concern
My work is hampered i am not able to call anybody, if you don't provide the services then why you offer it.
This is very disheartening to say that i will take this matter to social media and see that my family will not take reliance in future.
Regards
Verified Support
Mar 09, 2017
Reliance Communications Customer Care's response
Dear Ashish,

We are happy to affirm that the aforementioned concern has been discussed & resolved to your satisfaction. Let us take this opportunity to assure you that we are always at your service and would love to assist again, if required.
Regards,
Reliance Communications
Complaint comments 

Comments

The reliance store in vasai west is charging us 50rs to upgrade to 4g sim which is free update. Is this kind of service is provided to the cousmer in Reliance?? Its a shame.
This money lending is fraud type service which is charging is the money.
I request to take action against them.
User id was[protected] RAJKOT - GUJARAT )
From 6 months my connection is terminate. But I cannot get my refund. Please tell me when I will get my refund.
I have been unable to contact customer care from months .this is my no +91 [protected] .

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