Reliance Communications Complaints & Reviews

I asked customer care on 13th Jan, 2017 to cancel and terminate the my number [protected] and they said it will be closed by payment the current due. I paid amount on the day itself . The reference number for the discussion with the customer care are[protected] &[protected]. Now I am seeing they sent the new bill for the current month. I already asked to terminate the number. When I contacted them again today they are telling the same thing to pay the current due to cancel.
I really don't know why Reliance is doing such worst thing. I am ready to join to take this worst company to legal action.

Regards
Punniakoti

Im from guwahati assam, my mobile no is [protected]. I'm using a reliance SIM but from the beginning my main balance was deducted in the name of vas service. I was complained in customer care before they assured me that it will be never happen in future, but today again they deduct my Balance from my account. It's really ridicules. I always recharge my balance and they deduct it . I never activate any vas service till now. So I request u plz kindly return my money.

My mobile no. is [protected].I have been using reliance postpaid connection for around last one year, earlier my plan was of Rs.699/- per month which i changed to Rs.499/- per month on 11th Feb.2017. As per the plan unlimited incoming and outgoing (local+STD) for one month and roaming incoming & outgoing (local+STD)unlimited for one month plus 2GB mobile data free for one month and 3000 SMS`s free for one month was indicated.
As my billing cycle is from 27th of every month to 26th of next month So, as the bill has been generated for the month of february 2017 (27th jan to 26th feb) i was supposed to be charged on pro rated basis as per the plan (699/- and 499/-).The bill has been generated for Rs.1575/- and I have been overcharged.
As per the plan of 699/- from the date of 27th jan to 10th of feb i should have been charged for Rs.350/- plus taxes and as per the plan of Rs.499/- from 11th feb to 26th feb the amount should be Rs.266/- plus taxes as per pro rated basis. Now the issue is i have been over charged with Rs.959/-(excluding taxes) and when I called the customer care they did not listen to me and asked me to pay Rs.500 immediately for which I denied as i wanted the explanation for being overcharged. They barred my STD calls. I have Wi-fi installed at my house and stay at my house 24*7 so use of mobile data is very less and rare so there are no chances of exceeding mobile data and also i dont send SMS's.
All I want is a proper explanation for being overcharged. I can't make STD calls now and my work and personal life both are getting hampered because of it. I request you to look into this matter and get it resolved ASAP.
For your reference i am attaching the screenshot message of changed mobile plan.
Your kind attention in this regard without any delay would be highly appreciated.
Thanks
Raksha jhunjhunwala
KOLKATA (W.B.)

I am surprised to note that VAS has been activated and renewed several times as a result heavy amounts has been deducted by the company from my mobile no. [protected] without my consent.
I request you to please refund my all deducted amounts immediately to avoid unnecessary correspondence as well as to avoid legal action against your company.

Yours,

Vijay Kumar
II/8,
Vivekanand Park
Patliputra
Patna-800013
Bihar

Sir, madam apki service itni bekaar h . In BHOPAL area

Jb bhi call lgao connect ni hoti ... Customer care no lgta ni h .
Or jb tariff close ho jaye to base rate se sabhi jagah call lgta h .
Public ko lootna h to seedha bol do 196 or 152 rs ka plan se kyu bachi hui

AMBANI NAAM

ki iijjat kharab kr rhe ho

JO BHI kro sahi or sateek karo.

Piblic ko bewakoof bnana band kro
Mat do unlimited pr jo bhi do sahi do

4G to 2G h na koi speed or na network limit na ho to 3G hi chala lo

Ya phr close kr do only

JIO SERVICE PROVIDE KARO

BEKAAR RCOM CLOSE KRO YR

मेरी ग्राहक संख्या[protected] थी l मेरा कनेक्शन 10/10 /2016 को रद कर दिया गया था l मेने अपने बिल का 3 महीने का अग्रिम भुगतान 10/09/2016 को रसीद संख्या - AMIP86933908 रूपए 1470 - 00 का कर दिया था l मेरा 27/11/2016 को बिल संख्या[protected] में मेरी जमा राशि 1, 116 -63 रूपए बकाया है l मेने अपनी जमा राशि के लिए कई बार टोल फ्री नंबर[protected] फ़ोन किया, और कई बार मेने अपनी जमा राशि के लिए e -mail भी किये l परन्तु मुझे मेरी जमा राशि अभी तक नहीं वापिस दे रहे है l कृपया मुझे मेरी जमा राशि जल्दी से जल्दी दिलवाये l मेरी ग्राहक संख्या[protected] थी l मेरा कनेक्शन 10/10 /2016 को रद कर दिया गया था l मेने अपने बिल का 3 महीने का अग्रिम भुगतान 10/09/2016 को रसीद संख्या - AMIP86933908 रूपए 1470 - 00 का कर दिया था l मेरा 27/11/2016 को बिल संख्या[protected] में मेरी जमा राशि 1, 116 -63 रूपए बकाया है l मेने अपनी जमा राशि के लिए कई बार टोल फ्री नंबर[protected] फ़ोन किया, और कई बार मेने अपनी जमा राशि के लिए e -mail भी किये l परन्तु मुझे मेरी जमा राशि अभी तक नहीं वापिस दे रहे है l कृपया मुझे मेरी जमा राशि जल्दी से जल्दी दिलवाये l

Hamne pospaid se prepaid me reliance ki SIM karwai thi lekin wo 1 din hi chali lekin uake bad se 6 din se band he complain ki to bolte he hamare hath me nhi he upar se problems he. Ye sim ek school ki he board exams ka time he sabhi students or parents sab pareshan ho rahe he.
Please hamari problems ko samajhkar rights de.
Hamse sahi se bat bhi nahi ki ja rahi he or sim replacement ke nam pe hamse 25 rupees extra bhi le liye he so plz sir resolved this.
Hame sahi se jawab bhi nhi diya ja raha he or kam se kam 6 din ho gye he tab se hamara number off he

I am not able to place an call to other networks instead of Airtel rest of the networks call responding network buzy or wrong number and even could not connect Reliance customer care. Worst service I have ever faced from Reliance.I am using this number last 2 year, Plz fix my problem as soon as possible or else I would port my number in others network.
Thank you
Reliance number - [protected]

I have been suffering due to reliance postpaid connection from past three months. i hope i could explain all what happened over here.

I was a reliance postpaid costumer till last month then i switched to BSNL.

my rental for the connection was 599 INR but i have been getting bills over 1400 INR every month so i called customer care to change my plan if not then to put a porting request. i was not aware but consumer care person told me that i have been charged for roaming and i am suppose to have free roaming in the plan.

Now i asked her to change my plan or take porting request, now she said that she will change my plan to 299 plan that has roaming free and also will take complain for over charging. Now i came in roaming thinking that all is good. next month again i was charged 15000 (i don't remember exact amount but it was more then this ). i called again after all frustration that please tell me outstanding bill and i really want to port as i cannot take so many charges for so many month with no complains taken from my side.

Ultimately with lot of payment from my side for no good reason and my suffering with reliance customer care they finally took my porting request.

i cleared all my bill of that month, paid 500 INR extra as i knew that reliance love to charge extra.

i ported my number to BSNL. i confirm with reliance customer care again if anything is left from my side and due payments absolutely anything. person on customer care said all good sir we have accepted your requested from here and no DUES are left.

Now a week back i received a phone call from delhi saying that reliance communication is filling charges against me for not paying my bill and that call was from some lawyer.

I called all customer care i could reach, no one responded. once i got connected to a customer care and he said that i have to contact to local branch. i said that i am in a village called dharmasthala and nearest outlet is 98 KM from here, please give me at least landline number of your outlet so i can talk and resolve this matter.
reply that i got was most frustrating as he said that he dont have authority to give any number and i have to go all the way to near by city and contact local outlet.

I took a day of from my job went to near by city and after talking to local outlet he said "we dont have any information related to your account, you have to visit our main branch in Mangalore" and my reply was " are you guys kidding me, please give me landline number of your main branch so i can talk to them. reply i got was same that we dont have authority to give number. What the hell...

Now i am tired and frustrated and writing this complain. please dont do this to any customer of yours. I have never been treated this way in my whole life.

please resolve this matter ..call that i got from delhi who wants to file court case against me

thank you

Sir
on 24-2-17 i by mistake recharged a wrong number of rs500 by using paytym.
i had contacted paytym, they said transaction is successful and to contact the operator and i even contacted operator they say as the recharge is done through paytym nothing can be done .
i dont know how some one else enrich at the expense of my and neither reliance customer care nor reliance appellate authority are providing a solution to me.

wrong number - [protected]
correct number - [protected]
Reference number - [protected]

Reliance converted my cdma number in gsm without intimated me.Now I am not getting proper network and data on my number.I have also changed my handset but problem is same.My 198 complaint booking number is also barred by Reliance and every time giving same reply that it will be started within 48 hours.My outgoing calls are also blocked.Very poor services.Please provide me Mr Ambani Number.

I have paid my settlement payment for the reliance net connect data card number is [protected] on 11/29/2016 in reliance store @ Kolathur in the amount if 1700/-

After that also they sent message for amt due. I have sent many mail/calls regards tat. But No proper response from them.

Worst reliance customer service.

And I have settlement mail and payment receipt.

Review and do needful help for me

Dear sir I'm anjaneyulu I'm working in Indian army I have one problem my no [protected] this is firstly BSNL I'm converted into reliance post paid but there is no working many times I'm calling and consulted but problem was not solved please sir I want my number take action
any query please send to this email address
[protected]@gmail.com

Dear sir,
I'm very disapoint to say that when I go to your reliance store to convert my postpaid number to prepaid number staff of yours said that sir you have to come on the same day of your bill cycle than I came on that day than she said sir you have to pay your outstanding bill which I paid and next day I got a mail that your bill has been generated for this month, I got shocked and I went to your store and asked your staff that when I paid you the whole outstanding bill in cash than how my bill has been generated than she said sir your number has not been converted and you have 2 days outstanding due which is rs102 sir you have to pay that amount when I said it's your fault why should I pay than she verbally abuse me.
Sir I am very shocked to see her rude behaviour I have never seen in any telecom department such an irresponsible and mannerless staff.
Sir I am using your services for a long time and never face any problem before this incidence . Such kind of your staff will tarnish your companies image.
Sir I request you to take stringent action against her
Name : vandana
Mob no:[protected]
Reliance store, bindal pul, chakrata road, Dehradun pin code 248001

Dear Sir/Madam,

i have recharged my Reliance prepaid gsm connection with Unlimited 152 plan in which we get reliance to reliance unlimited call and 1000 minutes to local STD alll calls.
When i have recharged i made call to off net call (other) mobile to operator said this root is busy again and again (is root ki sabhi line wyast hai)

When i called Reliance Customer Care 198 they would not get. they said reliance customer care me call karne ke liye sukriya

Dear Sir/madam, Please help me out i am very depressed that my hard earn money is just wasting for nothing which i have not even used a single rupee.

please solve my problem as soon as possible

Thanks & Regards,
Abdulquadir
Mobile - +91-[protected]

Hlw sir. I am smriti. .
Sir mujhe apne bhai k number ka call details dekhna hai last 15 days ka please help me sir. .number hai [protected] please sir call details aap mere email address pr bhej skte hai. .mera email address hai [protected]@gmail.com
Sir ye mere life ka sawal hai. .agr mujhe jldi call details nhi milenge to bhut badi problem ho jaayegi. .please help me sir. It's really very urgent. .mere life ka sawal hai sir.

Reliance post paid no.[protected].Due to various reasons, I opted port out from Reliance post paid to other service provider. I have paid monthly bill and other balance payments.I tried with ventor and failed get out from Reliance post paid .Till I am waiting without any cooperation from Reliance.Make it accepted and give way to get other service provider under MNP.Your cooperation is appreciated. The you

I'm not able to call any number.
When I call it says to contact costomer care but costomer care is also not responding.
I'm facing this problem since 2 months.
When I called from my other number to costomer care he said that you have registered a complaint that my phone is stolen or lost. But I had not done any complaint.
My mobile number is [protected]
Please resolve it.

Dear sir,
I am raju, I have recharged my reliance gsm simple with Rs. 501 for Unlimited voice calls for 3 months. But If I am calling to any mobile the voice is coming as "this root is busy please call after some time " this issue I am facing from fist day o[censored]nlimited recharge.

Kindly resolve my issue and please contact me at following numbers

Raju
[protected]
[protected]

My mobile no [protected] I requested for mobile porting from Vodafonepostpaid to reliance but signal lost in Vodafone at the same time no activated the reliance also I m using the no more than 10yrs ...I was the one of the worst response from the reliance team kindly activate my Sim immediately ...if not kindly send cancel of porting and hand over back to Vodafone itself.