Reliance Communications Complaints & Reviews

Dear sir,

It is very unfortunate that after so much follow-up and reminding many times, still yet my problem for porting number request has not been resolved yet.
For this i am doing the follow-up for past 7 to 8 months.

While generating porting request ([protected]) the coming / display error is dear reliance customer, your request could not be processed. Please try after some time.
Complain number / ticket –[protected]/[protected]/[protected]/[protected]/[protected]/[protected].

After reporting of complain we are getting a massage ; your problem was resolved from our side and there is issue in your handset. Upon checking the handset at the reliance store no problem was found in the hand set.

Kindly resolve the issue on urgent basis to avoid any further delay. & confirm for the same.

Thanks & regards
Manu kumar singh
Mobile number - [protected]

Sir, we bought 5 postpaid connections from the company in october 2016. The cell no. Are [protected], [protected], [protected], [protected], [protected]. On the name of manakshya builders and developers. We are paying our bills regularly. On all our hoardings, stationery our advertising materials this numbers are displayed. Suddenly we come to know that company has deactivated our numbers. When contacted they say that we were not using it that is why they terminated it. Though we are regularly paying the bills on time. For this we have lost around 50 lakhs of our businesses.

Team,
I've called customer care yesterday[protected] at 12:13 pm, and I was told that my reliance 4 g dongle ([protected]) is in suspended mode and we are activating it, and it will take 6 hours, and it did not happen. Again, at 06:57pm called the customer care and they said the activation request failed and we activating it again, said by executive who claimed her name is sarojini and the reference I'd is [protected], and yet today[protected] my reliance 4g dongle is showing red signal as in suspended mode. All m bills are clear, and even after that you are harassing the customers by denying your service, which you promised to me. This outrageous, please take necessary action and restore my service. Why does it takes more than 6 hours for you to activate my device ?

Dear Team,

I have give a request for porting my mobile no [protected], from Vodafone to Reliance GSM 40 days back.

Harassment done to me:

1. Got multiple call for reliance executive for kyc and other details, when I had asked to visit at my residence they had denied and asked me to share the document on mobile whatsapp. I had sent all the details multiple time.

2. After getting multiple calls from reliance team I had asked to short calling me and asked stop porting request.

3. On 24th Feb, I had received a call from [protected] and he asked to share the KYC on whatsapp last time and number will activate in 12 hours but number was not activated. I have started following him but he had never picked my call or replied my massage.

4.Last call I had received from [protected] that address verification team had gave negative feedback and my number will port but I will not receive the network till the time the verification got positive.

5. I am using Vodafone postpaid service since last 4 years and continuously paid the bill every time still I am facing such issue in porting.

My number [protected] is not working since last night and not able to receive or call any one, and I have lots of meeting scheduled today with number of clients. I am totally handicap because since morning I had call the customer care 100 time but not able to contact team.

I want my number to be activated by 12 pm at any cost else I will lose my important deals today while will cost me a lot.

Regards,
CA Amarjit Singh
[protected]

Dear sir,

i am subhransu i want to tell you that sir since last four days my internet connection are not working. I called reliance customer care so many times but the call cannot be connected. yesterday in morning my internet connection are work only for one hour and rest of the days the internet connection gets stopped.

I kindly request you that please start my internet connection i need it because it is urgent.

Dear Sir/ Madam,
I am Ravindra Shetty Kc, My phone number is [protected].
Fifteen days back I get call from Reliance telecommunications about porting my IDEA numbers ([protected]). Called by
1). [protected]
2). [protected]
Then I asked them about Port mobile no. They told me to send SMS 1900 Port & send me back SMS what you get same. I followed same. But this Reliance person deactivated my no. But not provided any sim. Now I am facing Big problem that Reliance telecaller not receiving my call also. Please help me

Yours...
Ravindra Shetty
[protected]
[protected]@gmail.com

From the last three days too much issue from reliance occurred, Signal was fine at my home before (till Monday 28 th FEB) now not getting signal, so I'am not able to make or get calls.
And next issue I'am not able to make STD calls (to mobile) from my number. This is my number [protected].
Morning for some time its working, yesterday till 11.30 am today till 10.30 am, after that this is the message
"this route is busy please try again later"
The CC rep advised me, tell my clients to PORT into reliance, then I will not cause any difficulties, strange Idea, not only 1 CC rep, the other two rep also mentioned the same.
I recharged with 501 last week for 100 days unlimited STD and Local all over INDIA, now there is no use.

thanks
Kishore

I am very disappointed with reliance service i have doing so many complaint regarding the same but did not get any resolution till date and also they are charged the bill as per tariff.each and very time the network is not found in specially in city areas.
Address of location where not found coverage is given below.

Signet tower 15th floor DN2 Salt lake, sector 5, kolkata-700091

my reliance relationship number[protected]

kindly resolved the same and also provide the waiver.

My name is Anupam and I am using reliance broadband (compbo plan) in which I am having landline and broadband (2 mbps) both. From 22 Feb my internet is not working and no dial tone is there in landline too. Initially I approached the local technician as I was having his contact number so he told me that DLC is down for that area, issue will get resolved in couple of days.
But nothing happened till yesterday, so I approached customer care and registered a complaint (#[protected]. They said issue will get resolved in 24 hours. Just now I had a word with customer care again, now they are saying that I have escalated your issue on proprity basis, you will get solution soon.
Then I gave a call to local technician again and he said some strike is going on so this issue will take another 7 days at least. My all work is getting disturbed because of these things. Please get me out from this mess and please tell me the one reason, that why I should pay for this month which is going to generate soon.

My Reliance broadband userid is[protected] I am complaining company for 38 days to solve my complain about connectivity issue but they close all my complains without solutions.my complaint ids are[protected],[protected],[protected],[protected],[protected].

Company not providing proper waiver and not solving my problem, I pay my previous bill without single day usage of internet and my bill is going up and up without any usage.
I emailed appellate but no action taken even after 38 days, they are just calling and saying that they will solve but no action is taken to solve issue after 38 days.

userid:[protected]

I was a Uninor customer, change to Reliance two year before giving my ID card and Photos to the local Reliance office, Anna Nagar, Madurai. Now I approached for converting my number to Post paid, and also change to 4 g Sim. But I was told that my profile data is not available with them, hence I could not change to either 4g Sim, or Post paid.
I dont know what to do ? no proper response form their Appellate authority.

Hi All,

I am tired following up with my number portability issue. We have submited all the relevant documents in name of Srikant Karkera to Relaince people. Initially Submitted documents to Sector 31 Gurgoan office. Than later they said they will come and collect from my home after verification. This happend and than on 26th Feb my number was ported from Tata Docomo Karnataka COnnectinn to reliance. But unfortunatelly both...

Dear sir or madam
mera mobile number [protected] postpaid hai .network problam ye hai ki bat krte samay bat saf nhi hota aur chandigarh sec 26 mere office me network reliance/reliance or reliance/tata ke sath romaning me chalta hai jiske karn internet ka symbol nhi aata aur net nhi chalta hai. maine 198 par kai bar complain kiya par aaj tak kuch bhi result nhi mila mai bhut jyada presan hun mere samasya ka hal jald se jald kiya jay

On 27 feb 2017 i have checked my blance its about 25 rs and when i hav checked on 28 feb its showing me 0 rs
When i hav called on 198 they said that your mobile no is data card call to *355 and when i have called to *355 they said me you have problems with prepaid service and have asked me to call 198
No one is helping me and not refunding my money back

Please help me

Hi Team,

My reliance number is [protected] i am travelling Chandigarh i received msg from your company side msg is :- "welcome to reliance punjab get free incoming low outgoing rate with oneindia prepaid pack dial 12902# or enjoy roam incoming at 45p/min without recharging" i dialed that i received facility but by mistake i dialed again same number and again amount deducted from my balance. then i called to your customer support but they was helpless they told me they can't send my second time deducted money how can your company do that on same time my money was deducted for same facility this is not right way please refund my money as soon as possible.

My number is [protected]

This is Savitha Mani, my Reliance datacard MDN no. is [protected],

I want to know my service is deactivate or not, before 6 months I want to quit my services, and I went to approach Reliance Communications staff in Coimbatore ( near kalyan sarees ), They send request mail to someone, and she said after 3 days your services will be deactivate, but still now my service will not disconnected, and I get advocate notice from your side, on that notice denoted 1938rs is due amount for my service. and I call to legal department, They reduced my due amt. as 750rs, I paid that amount next day itself, and legal department said that " if you pay 750rs next day your will be cancel and after 15days we send cancel id to your mail, now I got bill for this month 495rs

I maintain all the records whatever you send i.e, ( reduced payment mail, bill, and advocate notice ). I attached that records pictures on this mail.

Now, I request you to that cancel my services and send cancel id for the connection asap,

Thanking You

All departments are working like govt job, even they are not as educated as can reply a mail. some of Level-3 authority suggest to cut the connection. Finely we want to discontinue services, although they are not able to discontinue because it can only be done by CNM portal, but still we are not yet receive any id or password after many request. So-called idiot Employees are-
Mr. Kamal Bhattachayarya (WB head)- [protected]
Mr. Saptarshi Ghoshal - [protected]

I have port my idea no [protected] in reliance postpaid in jan 2017.
at the time of port reliance executive rishab srivastava mob [protected] told me the plan.

plan was rs 399 & after discount was 299 per month
in this plan outgoing & incoming was free in roaming & in circle & 2 gb 3g/4g data was free & unlimited message free.

but when i recd the bill the plan was 499 p month

i have paid rs 300 at the time of document submition & your executive told me rs 150 will be ded in first bill & 150 in 2nd bill but there was no deduction in my bill.

please clear this problem

i will pay my bill after solving the problem

sunil

[protected]
[protected]

I am Reliance customer since 10 years. Reliance's network is deteriorating every year and now my internet doesn't even connect.
I am frustrated with the network and now I want to port to Vodafone.

Vodafone is providing me with a better scheme and a better network.

I sent a port message to 1900 and all I receive is 'Please do not disclose the UPC code to anybody' and the fact is that I have never received the UPC code.

I need the UPC code to switch to Vodafone and Reliance is NOT sending the UPC code to me.

I am handicapped now and if nothing happens from Reliance's side, I would like to file a case against Reliance for not letting to change my operator.

This is highly unethical. Waiting for Reliance's comment

I had subscribed to the Reliance Zero Plan for 24 months by paying Rs 20850 as advance rental.

The rcom website for the said Reliance Zero Plan http://shop.rcom.co.in/gsmzero/83-postpaid-gsm-24-months-zero-plan.html clearly mentioned that from the 25th month onwards, the plan would be migrated to RGMaxValue1499 plan. (An image of the said webpage is attached herewith)

According to the bills generated on January 25, 17 and Feb 25, 17 I was charged at a monthly rental of Rs.3599 till 7th of February (when the plan was changed on my request).

It is hence clear that the said billing at a monthly rental of Rs.3599 was against the T&C of the said Reliance Zero Plan.

Ranvijay Kumar

Reliance Relationship No. :[protected]

(Kindly use the relationship no. to retrieve my mobile no or email at [protected]@gmail.com)