[Resolved] Reliance Communications — Close the telehone connection | |
Hi, I am using a phone (post paid land line) of reliance company since last 15 years .Since last two years the phone is lying dead. I have already complained several times to reliance customer care but they are not giving any satisfactory response. Kindly look in to the matter and close the connection as soon as possible. The details are given below Name- Moonmoon Roy Choudhury Address- B-300, SF C.R. Park New Delhi 110019 Phone No.- [protected] Contact No.- [protected] Was this information helpful? | |
Oct 20, 2016 Complaint marked as Resolved Reliance Communications customer support has been notified about the posted complaint. Verified Support Jul 09, 2015 Reliance Communications Customer Care's response Dear Moonmoon, We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you. Regards, Reliance Communications Verified Support Jul 12, 2015 Reliance Communications Customer Care's response Dear Moonmoon, Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times. Cheers, Reliance Communications | |
 3 Comments | |
Comments
No, and nor my problem hasn't been addressed to. nothing is sorted out neither my problem is addresses to. Some lady called to say that I must pay the three pending bills. Other than this she neither did apologised for the dead telephone(since last two years), nor did she assured about closer of the connection.
Is this the practice or business tactice of Reliance (or Ambanis) to squeeze out money from it's customers against a dysfunctional telephone connection?? Asking for money for a service which is not functional for over 48 months??
Moonmoon Roychoudhury
Is this the practice or business tactice of Reliance (or Ambanis) to squeeze out money from it's customers against a dysfunctional telephone connection?? Asking for money for a service which is not functional for over 48 months??
Moonmoon Roychoudhury
I had been trying to call your appellate authority Mr. Rahul Tandon and some one by the name of Daks Thakkar from Secretariate's office picked and after listening to my complaint and noting down my phone number[protected] he himself confirmed that the phone is lying dead over last two years. But immediately after that he all of a sudden started telling "sorry, I can't hear you and since there is no response from you I'm disconnecting the line".
This is the proof that all staff members of reliance communication Ltd., are specifically instructed not to register any complaint and not to attend to call that may result in Reliance Communication loosing pilferred money that they are looting from innocent subscribers/ customers.
If that is the case then I shall have no option but to approach the Consumer Court and sue RCOM of mal practice and looting and claim refund of Rs.14400.00 paid to them as monthly rentals since last two years even when their phone was lying dead.
As the Hindi saying goes "Laton ke Bhoot Baton se Nahi Sunte", so it seems RCOM too needs similar treatment to teach them the fair business ethics.
This is the proof that all staff members of reliance communication Ltd., are specifically instructed not to register any complaint and not to attend to call that may result in Reliance Communication loosing pilferred money that they are looting from innocent subscribers/ customers.
If that is the case then I shall have no option but to approach the Consumer Court and sue RCOM of mal practice and looting and claim refund of Rs.14400.00 paid to them as monthly rentals since last two years even when their phone was lying dead.
As the Hindi saying goes "Laton ke Bhoot Baton se Nahi Sunte", so it seems RCOM too needs similar treatment to teach them the fair business ethics.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
You may contact me at [protected] (between 10 AM to 3 PM) or my husband at [protected] (between 10 AM till 6PM).
Regards,
Moonmoon Roychoudhury
B-300(2nd flr) Chittaranjan Park
New Delhi-110019