[Resolved]  Reliance Communications — I'm complaining about the cheating in providing the promised data

Address:	Chennai, Tamil Nadu, 600073
Website:	Rcom.co.in

I have been using reliance 3g dongle since 2015. Plan 24gb for rs.999.
I upgraded it to 4g on receiving mail from reliance communication on 14th june 2016.in the mail it was stated that the 4g wifi pod was being sold at an offer price of rs.899 (No date limit was specified). Also it was mentioned that there will be no change in data rental plans or benifits.
I visited their showroom in tambaram west on july 7th, 2016 and was suprised to know that the price has increased to rs 1599 for 4g wifi pod without any intimation. I also contacted their customer care[protected] on the same day to file a complain. They told me that rs.899 offer is expired, the price of wifi pod was increased to rs.1599. I also enquired about the data rental which they confirmed that there will no change post upgradation.
Left with no choice, i booked a dongle online for rs.1599.
4g transition happened on second week of august 2016. I contacted their customer care again to inquire about my plan on 19th august, 2016 after experiencing slow connectivity, i was told that currently i am in 3gb for rs.700 plan and the old plans are not available.
Complaint: the plan was changed without any intimation even though it was mentioned in the mail that there will be no changes in data rentals. Also i paid rs.700 extra for wifi pod since there was no intimation on price change. I want old plan to be active as promised with no change in rental.