Reliance Communications Ltd — Shocking billing dispute with rcom data card of 4g

choiceofb

Address:	Pune, Maharashtra, 411021
Website:	rcom

I had cdma dongle of rcom since 6+ yrs. They sent me 5 emails that my old plan will continue if i get their new wipod 4g dongle. They also reversed bill of june because they could not start 4g. Now in july they are asking 2858 from me saying that my reversed bill of june is cancelled and i have to now pay for that with 50% discount + my plan is changed to 1100rs 5gb. I am literally shocked. My old plan was 799/- 10gb. They did not inform us about plan change and took u turn so drastically on plan and reversal of bill. I am feeling very much cheated now and want to raise to as much higher level as possible.

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Reliance Communications customer support has been notified about the posted complaint.

Aug 30, 2016

Updated by choiceofb Is there anyway to get reply from RCOM team ever? CNBC team pls help us it's disgusting to wait forever for such things.. They are simply shameless and do not want to respond at all be it email or helpline or this forum or whatever.. what's going on?

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Comments

ashishdungdung

from Rourkela, Odisha

I suggest you to sort out this quickly as you might would have to pay the sum. Hence you can contact their nodal officer.

choiceofb's [Complaint's author] reply, Aug 11, 2016

Appellate also doesn't care man.I m hopeless about this company.they inflated my bill overnight without informing me.

Reliance Communications Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

Kindly submit your details at this link using a PC: http://bit.ly/1cmd6ds Our representative will get in touch with you shortly.

Regards,
Reliance Communications

choiceofb's [Complaint's author] reply, Aug 11, 2016

Your link doesn't show captcha code..how to submit .. How can u chg my plan overnight without informing me..my colleagues still has old plan after migrating to 4g.. They also mugrated to 4g with me.This is cheating n mental harassment.

choiceofb's [Complaint's author] reply, Aug 20, 2016

still rcom does not even care to reply..height

choiceofb's [Complaint's author] reply, Aug 26, 2016

It's been 10 days no reply... shocking sluggishness in RCOM..

Another week passed and no reply yet from any of you. You have sent me new bill of 2300/-. PLease do not do mockery of yourself by sending inflated bills. I WILL PAY ONLY AS PER MY OLD PLAN. Till then do not expect me to pay such inflated charges to you. It's common thing that you have done this billing fraud with all of your old customers. Please send me revised amount after calculating as per old plan and I will pay accordingly. I WILL NOT PAY YOUR FAT and UNETHICAL BILLS.

In June you waived off our bills.
In July it would be 799/-.
In Aug you deactivated my service abruptly on 6th Aug so there will be barely any charge of Aug.

choiceofb

I can not see capcha code.. so it is not allowing to submit on the link you provided.

choiceofb

still no response from rcom.. their page does not show captch code so I can not enter my details and submit.. never seen such sluggish operator..

aruntanwar

from Mumbai, Maharashtra

Please sign this online petition against RCOM 4g migration issues.
With every signature, email is sent to TRAI/DOT/Ministry of Communications
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

choiceofb's [Complaint's author] reply, Aug 29, 2016

Done.. In petition someone has written they have got email about new plan. I did not get that email too. Overnight they changed my plan to 1100 rs 5GB. Shocking loot by RCOM by sending inflated bills