[Resolved] Reliance Communications — Non refund of postpaid balance | |||
I went for a permanent disconnection of my number [protected] from RELIANCE subscriber in the previous month of July 2014. I was having a deposit of 1000 INR lying with the Reliance Communication It was told to me by the Reliance Web-world Executive that the same will be refunded to me after a week of number disconnection and final billing. But the same has not been refunded to me yet even after the final bill has arrived in the month of August 2014 and it shows that 1261 INR shall be refunded to me by Reliance Communication. There is a total amount balance of INR 1261 as per the latest bill no.[protected]Aug month bill) on my Relationship no.[protected] lying with the Reliance Communication which has still not been refunded to me, Pl, look into the matter and arrange for the refund amount to my account at earliest. Regards, Amit Singh [protected] Was this information helpful? | |||
Complaint marked as Resolved
I have received my refund amount cheque. Although it was delayed by 2 months but still I got the success to receive it. Thanks "consumercomplaints.in" forum for providing me and others a platform for helping us out! Reliance Communications customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.
Regards,
Reliance Communications
No, my complain is still not resolved, as I have still not received my refund amount of INR 1261. During the telephonic conversation it was told to me that I would receive my refund amount within 30 days of Mobile disconnection. For your information, 60 days have been passed after the disconnection and still I have not received my refund amount cheque of INR 1261. Request you to resolve my issue and refund me the amount, as promised or stop posting that the 'Iissue has been resolved' fooling the other customers, of this board. I have been waiting since long for the refund amount, but in vain!
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.
Regards,
Reliance Communications