[Resolved] Reliance Communications — Online payment not reflected even after debit

trupti2008

from Chennai, Tamil Nadu

Address:	Thane, Maharashtra, 421201
Website:	myservices.relianceada.com/captureInstantPayment.do

On 17/03/2017 i paid bill amount of Rs.621/- against bill of Feb 2017 for mobile number of [protected]. My bank (Central Bank of India) gave acknowledgement of transaction. But still on 29th march i was informed that my bill was not paid. Since then my service stopped. I was also informed that your credit amount is exceeded, hence your services are blocked.
The same call center operative informed me that pay minimum amount of Rs.427/- to start services until raised complaint is resolved. But till today neither my complaint was resolved nor my services are resumed.

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May 6, 2017

Complaint marked as Resolved

Reliance Communications customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2017

Reliance Communications Customer Care's response Dear Trupti,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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Comments

abkori

from Mumbai, Maharashtra

I m ankesh kori my reliance sim and mobile is lost before 10 days please block my card and fine the my mobile urgently my contact number is[protected] adds: raam avtar chwal babu jagjivan nagar dharavi mumbai 400017
if any ingormation you fine please contact me

regards
anshika
[protected]

thank you

[protected]@gmail.com

.

Nand Kishore Jat

from Lucknow, Uttar Pradesh

I have recharge in my number [protected]
But mistakes recharge wrong number [protected]
Recharge amount is 44 & 40
Transaction ID:
RBL[protected]
Transaction ID:
RBL[protected]
Please sir

Rimple Sharma

from Hyderabad, Telangana

I requested to deactivate my no and cleared my outstanding based on communication from customer care. They informed me they will stop my no in 15 days. But now they are asking me to pay more.service request no.[protected]. I have all the communication voice recording with me.