[Resolved]  Reliance Communications — Regarding disconnection of wipod datacard

Address:Bangalore, Karnataka, 560062
Website:Www.rcom.co.in

I'm using wipod Reliance data card. Once i forgot it in my friend room. But i was paying all the bills. Once i was late to pay the bills but i cleared all with the due amount. But finally i came to know that my data card was disconnected, still i was paying bills. I called customer care and they told me to go reliance outlet. But the stores were closed from 2 days. I tried to contact costumer care again they blocked my number. I'm a civil metro rail engineer having duty for 12 hours. I don't get sufficient time to go out. When i went to digital express they are telling me to by new data card. Reliance is not treating its customers well. The worst user friendly customer care department and it's procedure.

[protected]
Data card number :[protected]
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Oct 9, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Verified Support
Sep 05, 2016
Reliance Communications Customer Care's response
Dear Abhishek,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Verified Support
Sep 07, 2016
Reliance Communications Customer Care's response
Dear Abhishek,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

They are doing this fraud to everyone. I have terminated the netconnect number [protected] on 18th june 2016 and confirmed the termination by calling their customer care (call recording available). One month later, i got a bill with a different tariff plan for my terminated number . When I call the customercare asking this they will disconnect the call ...Fraud management, Fraud cutomercare.. TOTAL FRAUD COMPANY

Thousands of poor people are being harassed and cheated by Reliance . We should unite and move together against this FRAUD COMPANY .

Please sign the petition to TRAI and Govt of India against Reliance Fraud
http://goo.gl/00AlIc
My CDMA prepaid Sim not working from last month. My no. is [protected] and my alternate no. is [protected].
Praveen K Verma's reply, Sep 7, 2016
Online Petition against the Unethical Practices adopted during RCOM 4g Migration
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"
I was promised no change in plan now i am charged 899 rental. I have informed customer care to change my plan to 1gb monthy rental till now it didnt happen.I want this to be changed immediate.Now customer care is also not working
My balance has been deducted from you..i always face this problem.even when I try to call customer care no.198 or *333 my call was always canceled...plz resolve my problem.
. thank you
Ph no.[protected]

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