[Resolved]  Reliance Communications — Reliance Communication not refund my amount more than 10 months

Address:630002
Website:Reliance Communication

Dear Sir/Madam,

As per the discussion with your Admin people on mobile Reliance No. [protected] which is surrender and cancelled on 18th August 2016.
I have done excess payment of Rs.471/= on 18th August 2016 as confirmed Which will be refund within 4 months i.e of the month of Dec''2017.
Yet it has not processed I request you to do the needful and update me on the same consider this has a emergency and do it asap.

Reliance has record only for their bill and penalty even for one day for returning customer amount customer care says we not having record you file a case. If Ambani want any amount I request him not to cheat middle class people like me.

A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

For the last 10 months I have been illiterate with irresponsible reply and answers.

Still I have hope on Reliance Communication that they will refund the amount due to that I am sending this mail with 24 hours duration. Kindly do the needful and update on the same.

SR : [protected] on 24-Jan-2017, Please issue Cheque or Draft for the balance amount on the

Name : M.Palaniappan
Dr.No.3189, 6th Street, IInd Main Road,
Karpagavinayagar Nagar,
Karaikudi - 630002.
Mob. No : [protected]

Thanks
M.Palaniappan
[protected]
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May 11, 2017
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Apr 04, 2017
Dhananjay Maddeshia's response
During the STD call you hear that you have dialed the wrong number.Because of this I am upset with the morning, I am not able to make any STD calls. Solve my problem quickly.my relaince postpaid no. Is [protected].
Verified Support
Apr 08, 2017
Reliance Communications Customer Care's response
Dear Palaniappan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications
Apr 09, 2017
Updated by Palanis
Dear Sir,

I request to refund my amount of Rs. 471/- by issuing a cheque within this week, almost 10 months. since I am not getting proper response from your executives. Actually there are some many 45-60 days went off. Kindly I request to response the Customer don't illiterate by misuse of refund amount.

Since when I call after 45 days Customer care says we not holding any record for your refund and if you required that amount you can file a case. It is like a cheating I had good opinion on Reliance Brand Kindly do the needful and resolve asap.

A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

Thanks
M.Palaniappan
[protected]
Apr 09, 2017
Updated by Palanis
Again I am getting the same answer more than 10 months still I have to wait for 45 days. How you close this issue has resolved and Reliance getting some illegal calls asking for our bank account details. Which show how insecure is Reliance Communication Customer Care.

Let me know when I delay one day to pay my bill Reliance Communication penalty let me know whether Reliance Communication will pay my amount with penalty for 10 months delay of my refund amount.
Apr 09, 2017
Updated by Palanis
Reliance Communication to issue cheque asap.
Apr 09, 2017
Updated by Palanis
Reliance communication I am recieving fraud calls without refunding the amount back.
Verified Support
Apr 09, 2017
Reliance Communications Customer Care's response
Dear Mr. Palaniappan,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Apr 10, 2017
Reliance Communications Customer Care's response
Dear Palaniappan,

As per our discussion, your refund request is under process and the cheque will be delivered within 45-60 days on your registered postal address. We appreciate your patience.

Regards,
Reliance Communications
Complaint comments 

Comments

During the STD call you hear that you have dialed the wrong number.Because of this I am upset with the morning, I am not able to make any STD calls. Solve my problem quickly.
My post paid nomb [protected]. There is no network in my phone. And every time network is gon. Please do as soon as possible.
My name is zuvair quraishi
Add. Gausganj fattepur moosanagar kanpur dehat
Pin code - 209208
Problem - mera yha pe 5 ya 6 years se tower band hai.or koi b is problam ko shi ni kra rha h jiski wajah se mera reliance ka number band h or mere uncle ko apna number change krana pda..
Please site ko sir aap restart kraye.
Reliance communication should aware of fraud calls which has been reported to cyber crime of Tamilnadu and Mumbai. I am getting fraud calls please check on your customer department and let me know how our details has been published to them.

As well as please process my payment and update me on the same.
Dear Sir/Madam,

Yet Haven't receive any call or solution as well as response from Reliance Communication worst behavior.

As per the discussion with your Admin people on mobile Reliance No. [protected] which is surrender and cancelled on 18th August 2016.
I have done excess payment of Rs.471/= on 18th August 2016 as confirmed Which will be refund within 4 months i.e of the month of Dec''2017.
Yet it has not processed I request you to do the needful and update me on the same consider this has a emergency and do it asap.

Reliance has record only for their bill and penalty even for one day for returning customer amount customer care says we not having record you file a case. If Ambani want any amount I request him not to cheat middle class people like me.

A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane
Navi Mumbai
Mumbai City District
Maharashtra
India - 400709

For the last 10 months I have been illiterate with irresponsible reply and answers.

Still I have hope on Reliance Communication that they will refund the amount due to that I am sending this mail with 24 hours duration. Kindly do the needful and update on the same.

SR : [protected] on 24-Jan-2017, Please issue Cheque or Draft for the balance amount on the

Thanks
M.Palaniappan
[protected]

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