[Resolved]  Reliance Communications — Reliance netconnect

Address:

Chennai, Tamil Nadu, 6000019

Hello

Hi my name is javid akthar from chennai.My reliance netconnect data card number [protected], I have been using this data card from past 7 months the service was good but recently reliance communication upgraded all there CDMA networks to 4G and then service went horrible the speed went very slow not even 1 mbps and i got call from few people from reliance who asked me to collect 4G sim at retail shop and buy relience netconnect modem which cost around 2800 and i asked about the old modem which i bought from reliance for 1500 and they told me there is no more use of that modem since they are shutting down CDMA network and i have to buy new 4G modem from reliance which am not intrested at all.Then net was vearry horrible and at the month of July 2016 they shutdown thier service for 10 days due to 4G upgrade and then got the service back with very horriblle speed, Then i have recieved the bill of amount 1200, i called the customer care and asked them i never had service for 10 days then why are u charging me full amount they told me that they cant do anything about it and i have to make the full payment... My bad i had no choice so i paid the bill and the speed for very very worst and still had the connection since i was not having time to get another connection
and then at the month of Augest 17 they disonnected my network i called customer care and asked them about it they told me that CDMA networks are completly down and i have to buy new data card which is cost around 2500 and i asked them about the plan they told me 1GB would cost around 300rs which gave me worst feeling so i told them to disonnect the service they checked my account they told me there is no due and she will raise request to terminate the service and it will take around 30 days and i will be charged for 30 days even i never used the connection but the thing is the network is completly shut down so i told them there is no possible o[censored]sing and i will not pay for the 30 days after some days i got a call from a girl, she told me she is from reliance commincation an calling me regarding the bill which is generated 1148 i got shocked and told them i never used the service but she told me i have used 20GB during the month of augest and i hve to pay the full amount.. i told them i never used the service and then she hung up. Then the next day i have recieved the Message

Dear Customer Demand Notice has been Generated against non Payment of Rs.1148 For [protected]. Pls make Payment to Avoid LEGAL ACTION.RCOM

Then the other day

FINAL Reminder! Dear Mr M/s.JAVID AKTHAR S Advocate Notice generated against your nonpayment of Rs.1148 for your Reliance A/c No.[protected] Mob No.[protected] The notice will be delivered shortly. Make the payment to AVOID LEGAL ACTION. Assistance calls [protected].

So i have no idea what to do but am very sure that am not going to make this payment
If any reliance officer wants to contact me reach me at [protected]