[Resolved]  Reliance Communications — Service Number[protected]

Address:Thiruvananthapuram, Kerala, 695031

Hi,

Please find my given reliance connection details…Without any information given connection was discontinued by Reliance on July. I have contacted reliance customer care, as they informed me that reliance has stopped CDMA services & ask me to purchase new phone of cost [protected]@RS / to submit new connection form for avail another connection.

Relationship No. :[protected]
Reliance Mobile No. [protected]

The connection was discontinued by reliance on July with out standing balance 228.57 Rs and again charged 269.80 on August.

I am very disappointed about your service due to

without proper notification service has stopped
My old phone is useless and I have lost [protected]@RS
connection was discontinued on July by Reliance and again charging monthly charges unnecessarily
receiving calls from call center for paying outstanding balance
Not responding for mails

I have already informed reliance customer care on July that I am not interest for new connection and do the needful for cancellation.

Waiting for your update on this & send me confirmation for connection cancellation.

Regards,
Jayaraj K.R
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Oct 8, 2016
Complaint marked as Resolved 
Reliance Communications customer support has been notified about the posted complaint.
Aug 31, 2016
rocksahu's response
Please soon return my money
Verified Support
Sep 05, 2016
Reliance Communications Customer Care's response
Dear Jayaraj,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications
Verified Support
Sep 07, 2016
Reliance Communications Customer Care's response
Dear Jayaraj,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications
Complaint comments 

Comments

They are doing this fraud to everyone. I have terminated the netconnect number [protected] on 18th june 2016 and confirmed the termination by calling their customer care (call recording available). One month later, i got a bill with a different tariff plan for my terminated number . When I call the customercare asking this they will disconnect the call ...Fraud management, Fraud cutomercare.. TOTAL FRAUD COMPANY

Thousands of poor people are being harassed and cheated by Reliance . We should unite and move together against this FRAUD COMPANY .

Please sign the petition to TRAI and Govt of India against Reliance Fraud
http://goo.gl/00AlIc
I have done payment of wifi pod online on the reliance website.but they do not respond and now I want to cancel the order as discussion with customer care, she give 2 mail for cancellation [protected]@newtel.in and [protected]@newtel.in but no response am very upset.

I have recharge 24 augst 2016 numbers [protected] from mobikwik.
But no give me my benefit . I call customer care but no respose me so please sir give my recharge ben

efit otherwishe return my money
This is operator id [protected]
Mail id [protected]@gmail.com

Contact nu. [protected], [protected]
Sir. the company very cheating plans announced.he told one plan but postpaid plans are double cost price announced. i'm very disappointed sir.please terminate my postpaid service sir. cheated plans and cheated company.
so cancel my postpaid connection.


thanking you sir
M not gettig the caller tune code of my choice kindly send me the caller tune code of the song TERI KAMI by akhil
Every time I make out going call from [protected] i have to listen to the advertisement about recharge etc which lasts 16 seconds

please disconnect it

this is my 4 th attempt
Praveen K Verma's reply, Sep 7, 2016
Online Petition against the Unethical Practices adopted during RCOM 4g Migration
With every signature, email is sent to TRAI/DOT/Ministry
DirectLink: https://www.change.org/p/trai-must-act
Alternate Way:
1) Go to change(dot)org
2) Search this petition "TRAI must act against Reliance Communications"

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