Reliance Communications Complaints & Reviews

I have called so many times to realiance customer care but they dont pick up the and even visited the store but no one gives me proper reply regarding portability and there services are very poor please help me and save me from this frod company reliance communications. My number is [protected]

E-mail :- [protected]@gmail.Com

Dear sir, i am amit kr gupta.Mobile no.[protected].I am mnp other network to rim after few days and my offer is 9month free rim to reliance all india and other call charge 30p/min.19.07.2014 i am calling customer care i am asking my call charge 30p/min can i recharge 49rs power to convert call charge in a sec and customer care are telling me yes u can recharge 49rs power your call rate are convert in a sec .I am recharged 49rs power but not work this power and i am going to kolkata this no. Are not work saying me resume service contect customer care. I am calling customer and telling my problem but no any help. I am one complain after few days for same problem but no any help ffrom reliance. Reliance company is a fraud company.Reliance is a cheating with me. Amit kr gupta west bengal contect no.[protected](rim)

Dear Sir My mobile no [protected] am using from 2004 but I changed network Reliance @2012 MNP option.I submitted all documents.Reliance customer care said address proof not received, there after I given address proof to same retail shop, again they said same.then I given 2 times to reliance web world Tiruppur, and last time I sent address proof and photo to Coimbatore regional reliance web world.Still my address proof not upadated.my connection working but I can't recharge through online.I can't change network.what to do for address proo[censored]pdation.I want to change postpaid connection.please give me your mail id i will send you my address proof documents.

Dear sir I have bought a new reliance gsm sim no.[protected] in june 2014 in sri ganganagar rajasthan. I had recharged my no. With 3g data plan of rs.156 on 24th jun and on 29th jun the data balance was around 900 mb nd in the morning of 30 th june the data balance was zero. The sim card was in datacard and that was not attached to any device. I have dialled the customer care no. Many times but no reply yet. In addition to this they have activated by their own a VAS SERVICE for which they are charging me rs. 5 per week for no reason. Kindly resolve my grevience Regards Vishal sharma [protected] Sri ganganagar Rajasthan

Dear sir I have a lot of times complain reliance networking problem in Gandhinagar and other place. i have paid all of my bill and i sufferd a networking & service not allowed problem Reliance communication is ignored my problem. Siddharth Gandhinagar Gujarat [protected]

My earlier complaint wasn't resolved. I haven't received the payment due to me as was promised over the telephone. http://www.consumercomplaints.in/reliance-broadband-refund-after-service-termina...⇄ "I had been a Reliance Internet Subscriber for more than 4 years (Wimax and Broadband), and had my connection terminated in December 2013. After the termination, Reliance Communications owes me an amount of 651.87 INR. But their customer service has been so poor that I haven't received my payment even after 6 months (as on June '14). I've called up customer care 4 times (Interaction Ids: [protected], [protected], [protected], [protected]). They assured me a call back every time, but I never got one. I also emailed them (broadbandATrelianceadaDOTcom) twice, dated 07-April-2014 and 06-Jun-2014, but I didn't even get a single response. Point to note: I always made my monthly bill payment on time and never even defaulted once. Reliance Communications has a lot to improve in terms of customer service. With this experience, I doubt I'll recommend Reliance as an internet provider to anyone. Following are the details of my connection: CAN No:[protected] User ID:[protected] -- Prashant ( a disgruntled ex-customer)"

I used Reliance Dongle for 2 years and disconnected the services in April 2014. I missed paying last bill as after disconnecting online payment could not be done and after trying multiple times, I could not do it. It slipped my mind that payment is remaining and did not get any reminder message/ call or mail from Reliance informing me of any pending payments. After 3 months, In July, I began to get calls from some advocate harassing me for the same and threatening with a court case which Reliance had filed. I informed her that I was not aware of any pending payments and will be doing any payment if left in coming days. She wanted the payment to be done the same day in 30 minutes which was not possible for me. I completed the payment within 4 days by going to the Reliance store. After doing the payment, after 3-4 days, I got a call from some courier company that they have to deliver documents from RCIL which I believe is from Appellate Authority of Reliance. Even After payment of all bills, I fail to understand why this issue is being dragged on unnecessarily. It seems I made a big mistake of being a Reliance Customer and would advice everyone to stay away from such company.

My previous complaint was not satisfactory resolved. I got a call from the social media team, but didn't get the residual cheque as promised. http://www.consumercomplaints.in/reliance-broadband-refund-after-service-termina...⇄ "I had been a Reliance Internet Subscriber for more than 4 years (Wimax and Broadband), and had my connection terminated in December 2013. After the termination, Reliance Communications owes me an amount of 651.87 INR. But their customer service has been so poor that I haven't received my payment even after 6 months (as on June '14). I've called up customer care 4 times (Interaction Ids: [protected], [protected], [protected], [protected]). They assured me a call back every time, but I never got one. I also emailed them (broadbandATrelianceadaDOTcom) twice, dated 07-April-2014 and 06-Jun-2014, but I didn't even get a single response. Point to note: I always made my monthly bill payment on time and never even defaulted once. Reliance Communications has a lot to improve in terms of customer service. With this experience, I doubt I'll recommend Reliance as an internet provider to anyone. Following are the details of my connection: CAN No:[protected] User ID:[protected] -- Prashant ( a disgruntled ex-customer)"

in spite of full and final payment and modem being returned to reliance centre the billing for the service has been generated. this is a share case o[censored]ndue billing and a concern for responsible individuals. its a share cheating on reliance part. Putting forth the communication reply for discontinuation of broadband service on request from my side. { Dear Customer, This is with reference to your e-mail dated July 06, 2014 for your Reliance Broadband Subscriber ID[protected] and phone number [protected], regarding service cancellation and billing issue. We regret the inconvenience. The request for cancellation of service is registered vide Service Request ID[protected]. One of our executives will contact you within 48 hours. Post cancellation you need to return the instrument or else will be charged Rs.1500/- for Broadband equipment and Rs.1250/- for Fixed line instrument. For billing, we request you write to us once your connection gets cancelled from our end. The instrument will be collected within 15 days from the date of cancellation. Thank you for choosing Reliance. Yours sincerely, Soniya Surve Officer-Customer Care Reliance Communications Limited. } no such communication has been established and executed since then from reliance. moreover a bill has been generated for the same. bill no:[protected] kindly intervene

I like to rent my open terrace of my G+2 housing building in Mogappair west. I contact Mr Vivek [protected] for further information, But in surprise he acts as Mukesh/Anil those we could easily contact them. Other than him to whom I have to contact. Selvam

mobile no:[protected] There has been a un necessary deduction of money from my account on the name of VAS.and i have not activated any.Whenever i call customer care they say that there is no vas activated but still they cut money on Vas.I am complaining second time about it.Please look into it so that i dont have to complaint on the daily basis.

Dear Sir, I have a reliance CDMA no. [protected] since approximately seven years but from last 15 days it is not working. On inserting sim card it is showing insert card. This sim card has been taken from Karwar(Karnataka) but at present I am in Goa. This sim card has some balance and life time validity. I have gone to nearest Reliance Web world but they are telling that this Sim card will be replaced from Karnataka only and It required local address proof. Please resolve the issue at the earliest. Regards, Uttam Kumar Singh mob no. [protected]

I have been calling Reliance and trying to reach everyone but not getting any reply, its been 1.5 months since I have cancelled my installation but till now have not received the refund of Rs. 3800 which I paid initially. Please help... CAF No - [protected] Cheque # - 000071 Bank - Kotak Bank Refund Amount - 3800 Phone # - [protected].. Please help, it is very urgent now since I have been waiting for my money since last 40 days. I called customer care and i was told request has been registered and I will get the money back within 15-20 days, I am still waiting for the same... Thanks Lakhan Pal Solanki [protected].

My data card number is [protected], i have paid Rs.2160 at Reliance store at anakapalle on 09/06/2014 for 3 months advance rental plan, i.e for 1299 plan of 3 months and the out standing amount upto that date. the total was Rs.2160. But now while contacting reliance customer care they are informing that they have not received any payment for the said number and they have stopped the services of my datacard. I have paid the amount through the Bill no. 13833, I request you to activate my services of the data card and continue in the bill plan that i have paid, i.e 1299 plan for 3 months.

Hi,

This is my third day with new reliance installtion broadband connection. I would like to share my feedback with reliance.

1) I Paid 1.6K for new installation setup (18/7/2014) to the vendor who promised to setup within 2 days, but actually I got the setup after a week (26/7/2014). After I called him over 100's of times to update, extremely poor customer support. (his name is venkatesh - Cell [protected])

2) When the setup was completed it worked for a day the speed was pathetic (400Kbps) where as I paid for 2Mbps speed. He told me it will take 24hrs to update in system.

3) I waited for two days for the speed to improve. Now the entire line is dead. I cannot make calls or connect to the internet.Extremely pathetic!!!

I NEED IMMEDIATE ASSISTANCE!!LODGED a complaint in http://www.consumercomplaints.in/

Javid Hussain
[protected]

Reliance Subscriber ID/s :
1) POTS - [protected]
2) DIA[protected]

In June '14 I had requested a thunder combo connection (internet and phone) I paid full installation and first month charges at the time of application. The Reliance representative (who I learnt later is called Sales Executive) promised me connection in two days. There was none. Not only that, no one could tell me when they would provide the connection, not the "sales executive." After several phone calls to their customer service, I heard time and again, someone will contact you in 24 hours. No one did. After 10 days, I still did not have a connection, even though the company had taken my money. My inquiry at that time was simple : Please tell me when your company will provide me the connection. The first point of contact at customer service repeated the mantra about "understanding" and "someone will contact you." After insisting to talk with someone who could, i got to talk with one floor supervisor [Asha]. Same response about understanding but no date or time for providing connection. After a couple of days, i got to talk with another floor supervisor [Dinesh], who asked for giving him time, until next day, to provide connection. I gave him until midnight next day to provide connection. When I told him "okay, midnight tomorrow, then if you cannot provide connection the company should return my monies. He said he will do that. Two days passed and still no connection. I was now waiting for the refund. I have not received it from Reliance Comm. Instead, they send me a bill for the next month. How callous of them, and very inconsiderate, and terribly unprofessional too. It is all promises, no action. This company cannot be trusted. Please take it from this senior citizen, I paid them money to install broadband phone and internet, and they could not even after 18 full days. Dont do the mistake I did of trusting this company, they cannot even provide service, and wants to keep the money, and they insult you by considering you a customer. What absolute rot!

With utmost regret, I am writing this email. We are using below 7 (seven) Corporate CDMA Connections all running on plan Rs1299/-, and other 70 connection on GSM. Now from last 7 days we are facing huge (Serious) Network Issue on below mentioned ADDRESS on CDMA Numbers only. We also tried with multiple handset and checked the signal strength. We are facing problem in both indoor as well as outdoor. Exact Problem : Fluctuation on voice clarity on both the side. The problem is not on particular timing or through the day, it suddenly creates Fluctuation on voice clarity. NO PROBLEM in NetSpeed or drop of single bars on phone. == SIGNAL STREGNTH : 67dbm 8asu 1. [protected] 2. [protected] 3. [protected] 4. [protected] 5. [protected] 6. [protected] 7. [protected] Address : Secure Success Plan Pvt Ltd #27/28, 1A Cross, 'Kamadhenu', Chikkabommasandra, Yelahanka New town, Bangalore, Karnataka, INDIA PIN Code -560065 With this we need immediate solution as we are mainly depended on your connections. Please let us know is the problem can be rectified or can’t be rectified well before itself, so that we can plan further of switching to other networks or not. Contact Person : Shreyas Cell phone number : [protected] / [protected] With Regards Shreyas [protected] / [protected] D2Land Line :[protected] BB (BlackBarry) : 754B17D2 / 7AFC73E

Dear Sir,
I am a customer of RELIANCE GSM (Prepaid), & my mobile no. is [protected]. I recharged Rs. 299/- for RIM GSM to RIM GSM (Prepaid) free calls for 28 days in 09/07/2014 at 10:30:40PM (Transaction no.[protected] . Today at 10.25pm I saw that I have my local RIM GSM to RIM GSM (Prepaid) free calls is about 20 hours & main balance is about 26/- (Twenty six rupees appx). But at 10:50PM my main balance shows that my main balance is .07/- (seven paise) & RIM GSM to RIM GSM (Prepaid) free calls is n/a. In this time I talk with a RIM GSM (Prepaid) mobile no. Then (at 10:57PM) I called RIM GSM (Prepaid customer Care to do complaint about this issue. But the customer care representative did not any help me to return me the amount which deducted from my balance. the customer representative told me that my 299/- validity was end today. How cheating are they? I want the amount ( Main Balance + 20 hours free calls talk time for local RIM GSM to RIM GSM) as soon as possible with extra validity date which RIM GSM (Prepaid) lost for their mistake & bad behaviour. Their careless behaviour depressed me. I'm very shocked! Please help me.
Your Faithfully,
Ajay Kumar Dutta
Deganga, 24 pgs (n), W.B.,
Pin - 743423

Myself Harsh Jain and I have bought a reliance netconnect card from reliance for use it in Durgapuram, Dachepalli, Guntur. The service was available for 2 months and then suddenly stopped. No satisfactory answer was given by customer care. I also mailed them atleast 10 times. Name : Harsh Jain Netconnect ID : [protected] Area of operation : Durga Cement Works, Dachepalli, Guntur, A.P.. Contact No. : [protected] THere are around 110 others waiting for the service, if not corrected we shall be refunded of the recharges already done and also would like to return the Netconnect+ Cards. With REgards,

Hello team, I MR. ALAM HUSSEN want to inform your team and also to Reliance high Authority that my problem is solved but I am not happy with the company because today is 28th July 2014 and almost 15 days gone but till now the company can not update there official Websites as per revised Plan of 52/-. It means the company cheated with there customers and there users. They are attracting the customer by there old benefits of 52/- and after recharged they are doing cheat with customer and inform them that our plan has been changed. I am requesting to team to revised there web page as per new benefits of 52/-. For more details I am attaching in this message the today's (28th July 2014) latest webpage of Rcom. Please find the attachment for know about this cheater company. THANKS &REGARDS MR.ALAM HUSSEN 91 [protected]