Reliance Digital Complaints & Reviews

I have complained about my reconnect ac before a month ago. After 3 days Service guy from company came & told to replace swing motor. Which was suppose to be done by a week. But its been more than 15 days my problem has not been solved yet. I contacted customer care more 5 times to resolve my complain but Whenever I called customer care center every time they gave new excuse. My problem has not been solved yet.

This is a complaint on reliance digital phoenix market city bangalore.
I had purchased macbook air and office 365 from this store on september 15, 2018 and the sales men in your store are highly improfessional and unaware of the products and it's features. Ittook me from 11 am to 7:30pm to complete the purchase and then install the office 365. The person was not qualified at all.
I had bought a year subscription and today on october 15, i receive a mail that the product is expired and i need to pay again to activate it.
I called microsoft cs and they said the same thing. I called reliance digital and shekhar who is one of the sales man doesn't know how to talk on phone and also is extremely illiterate when it comes to the product. I was told i will get a call back at 1, when i call back at 3:45 he's asking me to come to the store. No value to someones time. The owner of your company knows the value of each second and how to respect others but you guys are spoiling it. I need to get this sorted now and necessary step should be taken to train your sales men. They really need to educated to respect someone, their time and be empathetic to their concern. I will never some back to your store and make sure my friends and family never does to. I will put this poor and extremely not professional behaviour story on social media. Let the world know. You need to shut shop.

I have purchase philips music system from reliance digital bokaro on 30/04/2018. But it has stopped working after 2 or 3 month so we have contacted reliance digital store people on phone and they told us to bring it to store for repairing. So on 02/09/2018 i have visited the store and deposited our philips music system their for repair. But from last 45 day i not got any satisfactory answer from their and my product is still not get repaired. We have also talk to customer care number of reliance digital but they have told us that they are not taking complain of small product. From last 45 day i have visited your store thrice (As and when asked by reliance digital service staff). I have contacted mr amit srivastava, mukesh kumar and dinesh kumar during my visit but their behavior are rude and arrogant. I am frustrated with their service and behavior they are saying that i am free to do customer complain or court case due to their behavior i am in mental tension too. Kindly look in this matter other wise i have to go for consumer court or for mental harassment case.

Thanking you

Saumya jaiswal

As new custmer to reliance, was purchased reconnect tv @2days before .after succesfull instalation, i failed to play the amazon and netflix videos in browsing window . display asking to update the browser. But i dont find any menu key to update the broswer . please solve this problem as early as possible or replace my TV with another one
Thanl you
Dr azharuddin.Mohd
[protected]
[protected]

I have ordered freeze on sunday 7th oct from aundh, pune store. I have not yet received the ordered. I am calling to store but they are not responding. I have not received any notification about my order. I am not satisfied with this service. Please look into it on urgent basis. Salesmen provided his cell number but now he is not responding his name is yogesh.

Sir/mam... Aapka reconnect tv 43 inch aur reconnect jive model no ramse2107...
Dono product ek hee time pe jio store se purchase kiye the... Ek ded mahine ke pahile... Yeh purchase krne baad kuch hi dino baad tv ke aadhe screen pe dotted green, blue dotted lines... Aur drawings aane lagi.. Ab to puri aadhi screen bekkar hui haai... Aur jive ko start krne baad bluetooth ya usb connect krne jaaao to o chaalu krne baad apne aap band gir jaaata hai... Dono product defect wale hai... So sir maine pichle ek do haftese aapke taraf se diye huye customer care no. Pe call krke... Roj complaint darj kr raha hu... Bt muze abhitak koi bhi technisian ki service mere ghar pe mili nhi... Kya problem hai sir... Do haftese mai roj call kr raha hu... Her ek jan boltaa hai.. Mai aapka meri taraf se kaam kr detaaa hu... Bt koi bhee service muze abhitak mili nhi... Problem kyaa hai sir...
Aap dekh lijiye... Aur muze service kyu nhi mil... Rahi... Iski jaanch jaldi se jaldi... Krke... Mere dono product thik kr dijiye bss...
Reconnect tv reg. Mo. No®ards. Ashok r
Gubre mo. No.[protected]
For jive.. Mono.[protected]

I have bought a dell 5577 laptop from reliance digital logix mall noida and recently i shifted from my old place to a new one and during that i lost my bill and now when i went there for the bill they denied the bill i need the bill for completing my warranty registration my laptop is under warranty its just 9 months old so someone please help me.

If i don't get the bill my money is going to go to waste and reliance being such a big name in industry is doing this
Normally i use amazon and flipkart and they issue duplicate bill instantly but reliance digital is purely deniying the fact

Sir,
I am kona satyanarayana from vijayawada. I have raised a service about my tv on 27/09/2018 from then nobody have contacted us, so i have given a compliment at the customer service center for three times. When i called then they saying that we will call you back after one hour but they never call me back. They are showing irresponsible for my service so please assign a service men to us

Cancellation of delivery on product reliance reconnect 55inch tv, in tamilnadu chidambaram city at kanjithotti reliance jio shop on oct 4th.. Worth of 49900 rs.. I have already paid 17871 via bajaj finance balance amount i am not able to pay at time.. I pay for that tv for my father only but my father is now not feeling well today he was need some medical assistance.. For that purpose i am not interested to buy the product, since now i am not get the product, product was in reliance jio shop chidambaram.. Kindly help me to cancel and return the product then only i am able to clear the amount of 17871 on bajaj finance... So plz help me sir

Dear team, i was purchased reconnect led tv on 15/08/2016 exact after two years tv problem was came.. They are telling service warranty is only two years.. After one also not acceptable.
There is no satisfaction... For this service
I was raised request... But no one was responding... This is very bad... I was purchased two friezes also...
Picture was not coming...

I purchased a reliance washing machine on 24.06.2013 with sales order number [protected] from reliance fresh unit euro park, plot no.39 site 4 sahibabad industrial area. Ghaziabad 201012.
I have relocated to dhanbad in jharkhand.
My registered mobile was [protected] but that is no longer in customer care data base. And local reliance digital outlet in big bazaar is not willing to send service engineer and customer care says your number is not registered with us so please contact local store.
Please send a reliance service engineer at my dhanbad residence.
Rakesh kumar rousan
[protected]

I bought a lenovo laptop on 4 oct 2018 from reliance degital gaurav tower, jaipur; which came with jiofi and 10 months of data. Now jiofi is not working and reliance digital saying that free data offer is discontinued on 30 sept 2018 and i have to buy the plan to start the internet service which have to be free for 10 months. I bought the laptop only because it was good offer of jio internet otherwise there were better options online. One picture of reliance degital store is enclosed herewith which showing the offer and the date of offering from 1st oct to 31st oct 2018.
I really feeling got cheated.

I have brought a home theatre of reliance named thunderstorm in the month of july 2018. But after 1 month showing problem that it was automatically switch to different source and i am also bring the notice to your dealer but, they are change the prossesor but, till now the same problem. I have a hd set top box and it was working fine but, since the said ht was connected then the same problem stay.

I purchased a samsung led43 inch from your store located in ambience mall gurgoan on august 30th 2018 along with a blue star ac and a refrigerator. The samsung tv was delivered next day and timely installed as well however there was no tv unit and dish available at my place and hence the demo of the same could not happen. I then flew to my home place kolkata and upon my return when i was watching a movie i found a little scratch at the bottom of the tv unit which can only be visible when the tv is either switched off or u r watching something with a black line at the bottom like in movies.
I called samsung first and they refused warranty, reliance digital sent a technician and said they will take the matter up, however i have not heard since then. Me kashish from the store promises on each call that he will
Provide an update soon but there isint any update. Your call centre executive denied me a conversation with supervisor saying he can only arrange for a call back as no supervisor is available. His name was sukhbir singh. I am shocked at the way such a big store is dealing with a customer who has purchased three products of approx 1 lakhs in a single day. Is there any senior person in reliance digital who cares about its customers???

I am rising this complaint against reliance digital store, rajarajeswari nagar, bengaluru. I purchased a mac air laptop for 62340 on 3rd oct 2018, they provided a faulty laptop and i asked for the replacement immidiately after two hours of purchase. I even involved in helping them resolve the issue by taking a person to apple care center. But they are dragging day by day and not even providing information and laptop also. I purchased a product because of workload and no response from them.

I purchased one laptop of hp on 22 july 2018 so i need one soft copy of bill. After requesting at store and registered complaints yet we have not received any details regarding bill. Pathetic service from your end

Details below:
Customer name : adhiya rajeshbhai mohanlal
City / state : rajkot gujarat
Mob : [protected]/ [protected]
Invoice no [protected]

I purchased the hp laptop from store located at kharghar, navi mumbai-410210 on 30th sept 2018. I paid money and gave 3-4 time for updates. Till now i visited store 3-4 times but got same answer that updates are going on and need some more time. During this period i found very casual approach of store executives. At last i called customer care no. And registered the complaint. Yesterday eve i received the call from hp service center who told me that they will arrange the engineer and try to solve the issue. I requested them that since i have not used the laptop and no more days are passed, issue the new laptop. Since then i have not received any call or updated.
Tomorrow morning i m going out station for official purpose so i want to carry my laptop.
In view of above request to resolve my issue at the earliest.

I m a regular customer of reliance Digital..
i had purchased one led TV model no is Sony-KDLW- 46- 950-A in Reliance Digital RR Nagagar @ Bangalore - Bill date is[protected]. my TV is in sony service center i received the calls from sony service center from 25th September 2018 regarding replacement TV, but they are asking us BILL copy i am not having my bill copy, and i had complement 2 times in resq care till date am waiting for yours response .
Please support me,
shivakumar heroor,

Hi sir my name is rajeshwar i bought philips led 40 inches tv at reliance store (Hanamkonda) warangal
My tv got problem so i complaint to the office they are told the tv not repaired this type tv is not there so we will give cheque of 20, 000 /- rupees so i submitted all equipments papers there is 6months already over but they are not given to me they are work not correctly at reliance resq i call more times but they are not lifted phones and remain switch off their phones please solve my problem

Hi,
I had purchased a mobile phone SAMSUNG J7 PRIME from your store on 17 October 2017. I have facing some issue (mother board issue)from last 2 months, for this issue when I went to samsung service center then the samsung representative told to me that your mobile phone's validity is already expired on 24 July 2018. When i went to your store he assurance me that he will close the issue very soon but last 40-45 days after follow up with store issue remains same yet. Every time your representative postponed the work to couple of days by given new drawbacks. My phone's validity is comes to end very soon.
Kindly do needful on top priority.

IMEI No pic attached.

Rgds...
SHIV PRASAD SINGH
[protected]