Reliance Digital Complaints & Reviews

I have purchase 1 no. Samsung 1 ton ac from your bhopal store vide tax invoice no.#[protected], your store deliver mismatch unit which contain out unit of 1ton and internal unit of 1.5 nt. This mismatch come to my knowledge when i requested first time of service of colling. Your technician fill the gas for temprory solutions but my ac not working properly, than i contact to reliance and they have ask me to contact samsung service center....

I purchased a o smith water heater from relince digital on 14/08/2017. The product has got warranty of 2 years as per the instruction manual provided with the product whereas the sales person is adamant that her system is showing only 1 year warranty which has expired, hence replacement of heating element would not be done by them although customer care executive of a o smith is confirming that the product is under warranty.

A...

I purchased one water purifier with extended warranty from reliance digital. First one year, it was under warranty of manufacturer, during this time 3 times filter changed absolutely no issue.

After one year i called for service from reliance according to extended warranty.
First time service is very poor and from the next day purifier doesn't function properly and give dirty water. I called for service.. It's already...

I ordered for a fridge samsung 465 litre.

First time the fridge had a defect hence asked for a replacement, again they have sent a defective piece with a bigger dent on it. Upon questioning they have informed that it is not their mistake.

They are pushing on the company samsung. Reliance has all scrap in their godown.

We have faced lot of difficulty without fridge due to their service. They are...

Hi,

Product was bought from guwahati reliance digital store on 15 aug’18 with the assurance of free installation which needs to be done within a month. But even after so many calls and 3 appoitments, this is yet to happen. Every time i call customer care, answer is the same that “we are so sorry for the inconvenience. We will fix the appointment on xxx date and have kept it on high priority”. But no one turns up and...

I have booked 7 kg fully automatic samsung washing machine in reliance digital store at nashik road.
Booking date was 15th august 2018. I have been promised delivery within 8 days. I have paid rs. 34000.00 by debit card.
It is almost 22 days now. Still they are telling that i have to wait for some more time.
I am asking for refund also but nothing happened....

I have purchased a senheiser ep cx275s head phone worth 1750. Ean[protected]
From reliance digital 53 vivekananda colony, po - panihati, ps - khardah, 24 pgs (N) kolkata - 700114 west bengal on 1st september 2018.
Tid no[protected]
Batch no - 000084
Inv. No - 000188
I am not satisfied with the product as it sounds really poor. When i have visited the particular reliance digital store they said...

Dear sir / madam

I have purchasing iPhone 8 in January 2018.
Purchase date 8/01/2018 my name : manohar Kumar Rai Phone number [protected]
He will say Rs. 8000/- Cashback, Purchase date after 3 month credit cashback in my account but till date 5/9/2018 not credit in my account please check and revert kindly.
Regards

Manohar Kumar Rai
[protected]

Reliance Digital Store...

Sir,

Kindly help me with proper mail i'd to address the issue..

I purchased extra warranty from reliance digital store however on 2nd august 2018, i submitted my micromax phone to reliance digital with service request no. [protected].

After several follow up reliance person mr moin from nerul navi mumbai inform me as this phone is not repair so we pay you 50% of phone chargeso. As no other solution...

Last year i had purchased a laptop from your store located know kolkata from the padapukur branch. The laptop is a lenovo ideapad 110. I had purchased the extended warranty along with it. Before the purchase of the laptop i was told by the salesman that if there would be any problem with the laptop then they would replace it. Since the purchase of the laptop i have faced several problems and have given it to the service centre twice already....

To buy a camera went there and they provide a price and asked to come next day because there is some formalities pending from bajaj finance service. When we went there on the very next day they are asking for higher price and they denied the agreed price even the bajaj finance guy is telling the same price that we are telling but still they denied to sell the camera.

This is not acceptable from this kind of giant store and...

My Daikin inverter A/c was not working since May 16 2018, after so many complaints given due to bad Customer service they told my compressor to their technical outlet by May 30 2018, Finally said we can't solve the issue rather we will give commercial solution with a cheque of Rs.19161.By July 22 2018 I confirmed this reimbursement cheque after confirmation of non solution of my A/c, they acknowledge saying you will get cheque in 10 business...

Dear sir madam i have given my reconnect mini speaker for repair they give me they of 7 day they will repair and give but till now i haven't receive my product or a call from them i am calling them from hour ago the are not receiving my call and suddenly they put my call on busy so please help me to get my product this is terrible behaviour i have get from ul people and badest service i have ever seen....

The tv voice of hd channels are not audible on the samsung home theatre system. The hdmi cable is connected in tv arc hdmi port still not audible.
Previously it was audible but since last 2 days it is not audible. All the cables are connected at its place. All the sound setting systems are also checked and everything seems to be ok. Need to be checked....

Hi,
I brought miromax led tv from reliance digital 2 years ago and took 1 years extended warranty from reliance resq plan. But when i rasied a request under resq for extended warrenty, they keep on postponing and informing me that request is assigned to engineer and he will visit to your house for service. But no one has visisted.

Now when i escalated the issue to higher authority they told me that we wont be able to...

I m a regular customer of reliance products..
But this very time i was so unsatisfied and felt embaraced by the way the staff member shiws their attitude towards fellow customers.
Mr. Amit chauhan is the name of the staff member who was so arrogant and was like doing us a favor for selling their products.
So its my humble request, to take necessary steps against them or reliance is going to lose a ton of customers....

Reliance digital has no concern for customers once the goods are sold. I bought a reconnect ledtv in april 2016, with 2 year warantee, and i opted for 2 years extended warantee by paying extra. Now the tv panel has failed in warantee period. I lodged a complaint no. [protected]. For 2 months i followed up, no response. Then they said we can not repair or replace, but they will give only 50 % depreciated value.
That also they took one...

I've purchased one headphone for mobile,
headphone from Sony. I've attached product entry pass issued from Reliance Digital, Purulia. Now it's more than one month but I didn't get the product back.
Just after purchase in two month one side headphone was not working, then I contacted with Reliance Digital, Purulia and I get it back with same new headphone because it was within warranty period. This new headphone lasted for one...

Last year we bought a side open washing machine and since it was onam we were suppose to get a dinner set as gift. When we said to give the gift by hand they told that it will be given with the delivered item. But nothing was giliven as gift. When we asked this to the executive he told that since the stock was over itis not possible however he agreed to give a discount amount of rs 1000 for the next purchase. Now i am in need of a refrigerator...

I finalized a microwave from reliance digital in festive sale.
They promised me delivery within 7 days as the product was not in stock.

10 days passed by and no one contacted. I had to go multiple times to the shop to get the status. They told they will reach out to me both when i called and when i went to the shop. But, i never got a call until i went to the shop and told the store manager that i was going to lodge...