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Reliance Digital Complaints & Reviews

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Last updated Apr 20, 2024
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Reliance Digital reviews & complaints page 118

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P
Pragya Baranwal
from Noida, Uttar Pradesh
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purchase of ro

Address:New Delhi, Delhi, 110003

I had made complaint of ro on 20.09.18. No technician has come till 27.09.18. On 28.09.18, technician had attended and told that motor is defective. Motor is not available with him and it ll take 5-6 days to bring it. Reliance digital service is so horrible that even after passing of ten days, problem is not solved. Third class service and third class employee are sitting there as many times they cut my call. What to do?? Please dont buy...
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ATMASHREE
from Lala, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

minor repair / fittings

I purchased one whirlpool fully auto washing machine from reliance digital outlet at silchar -788001 on 14/07/2018. Due to shifting of the washing machine, the water inlet pipe was disconnected from the tap water pipe. Now the connection of the water inlet pipe of the machine to the tap water pipe is posing problems as water is flushing out at the junction point.
Lodged a complaint no. Gw [protected] on 28/09/2018, but till now no...
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Jyoti Prakash Bara
from Korba, Chhattisgarh
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absolute reluctance to customer care & after sale service support

I have purchased samsung smart concert n 5370 model 43 inches tv from your samsung digital shop, bokaro mall, bokaro steel city jharkhand on 25/09/2018. Lately the product delivered without free gadget offer that too after repeated follow-up. It is extreamely regreted that till now no one is showing concern for demonstration, setting, tunning etc. Even after running from pillar to post.

You will appriciate that in the era of...
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Neala Ann Heredia
from Mumbai, Maharashtra
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im complaining about a reconnect led -42television

Address:Thane, Maharashtra, 400610

I had purchased this television in sept 2013. Back when i made the purchase 3 days later, the tv went off and it was replaced. Today in 2018 the same problem has occurred where the television has just conked off.
In 2013 i made a big mistake by accepting a replacement but instead i should’ve demanded a refund. Which new tv just goes off in 3 days?
Plus today went i contacted resq services, they came to check the television...
+1 photos
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shekhawat dinesh
from Mumbai, Maharashtra
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selling bad manufactured product of kent water purifier.

Address:Vadodara, Gujarat, 390018

Hello,

I had purchased kent super star water purifier from reliance digital nizampura vadodara in april 2018.

Within 1 month the product get started working badly.

I have filled several complain for it and every time their service man come and replace some parts of it.

Within 6 months, 7 time i got serviced this product and entire parts of water purifier get changed, but still my...
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A
ashok2653
from Kolkata, West Bengal
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dell laptop operating system crashed

Address:Kolkata, West Bengal, 700091

I purchesed dell inspiron laptop but within one month operating system crashed so I want replacement or refund amount. Service tag sn . 3YVN142. Serial no.[protected]. Already complaint lodged to dell customer care and Reliance store on 25.09.18. At the time of purchase system was appears slow but store representative told that after updating speed will increase. But problem persisted so again went to store and 2nd time also they updated ....
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D
Diliip Shah
from Noida, Uttar Pradesh
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manufacturing defective product sold by reliance digital

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.reliancedigital.in

I bought the cooler on 1st april 18

transaction reference number

C#60211985 Dt: 01/04/2018 20:00:57
S#8945 Txn#28 R#122
PaymentRefNo#[protected]
Tax Invoice#[protected]

And on very next day i got the delivery of this cooler.
And the time it got delivered, it was not working, so i immediately went to the same store i bought it from, and they people ended...
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S
Sheetal4175
from Raver, Maharashtra
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fake promises

Address:Pune, Maharashtra, 411061

Reliance can't do committed business. Its dealing with wrong commitment and fake promise, at the time of purchase they are making fake commitment and after ward they are not bothered.
First mistake we took appliances from reliance digital.
They will entertain you till you buy once the product is sold they are not bothered.
Fake promises made at the time of sale and we trust them like fools.
Never buy a product...
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Namit M
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaining about washing machine

Address:Hyderabad, Telangana, 500089

Hello,

I purchased a washing machine from reliance digital, inorbit mall, hyderabad.

It was for 8k with 5 years of warranty. The machine worked well for 6 months and later the dryer stop working, i logged a complaint with reliance and mechanic came, checked the machine and said motor is gone and replaced the part with a new one. Within 15 days the same issue occurred and the dryer again stopped working. Now...
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dipeshp05
from Mumbai, Maharashtra
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not received at cash back for transaction on 12/05/2018

Purchased the Samsung Galaxy J7 Max from Reliance Digital, Sumer Nagar Borivali (West) on 12/05/2018 through HDFC debit card with cash back offer.
At the time of purchase I have communicated that cash back amount will be received after 90days.
After completing the cash back is not received so visited to the same Reliance digital store for the query, but not get satisfactory answer, the sell person told me that it is not concern...
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Anirudh64
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replacement of faulty device

Address:400703

I have purchased a new laptop (Inspiron 15 5578) on october 1st, 2017. And i saw battery issues with battery capacity reduced to 15whr from 42whr with normal use. There are also display issues with defective display. Also the display has bubbles which got larger in size now.
I checked the warranty details after looking at those issues. The warranty starts from september 18th, 2016. I went to reliance digital in vashi, navi mumbai from...
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S
Sailaja Sekhar
from Hyderabad, Telangana
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airconditioner/ 1.8t not working since four months

Address:Hyderabad, Andhra Pradesh, 500049

Hi Customer care,
We purchased split ac in March 2018 and since June, 2018 it is not working.Have submitted multiple complaints and 4 technicians have come and left with no resolution.They say they need a safety belt and leave the location.Iam extremely tired and want to escalate this situation.We need an immediate solution for the same....
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E
ESHANA G
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

demo & installations

Address:New Delhi, Delhi, 110019

Hi reliance,
I am your old customer. I have already purchased a washing machine in 2015. Now i have purchased a sony tv, lg freez and lg microwave from your store. I have received all these items on 23rd sep 2018. But i don't get installations and demo. I have begged your representative that i have live in alone, so please do this in 23rd sep'2018. Because from weekdays i am not unable and no one is in my home. I am still waiting...
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T
tysun lobo
from Bengaluru, Karnataka
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tv was mis sold

Address:Bangalore, Karnataka, 560005

I went to reliant digital store in kammanhalli blore to purchase a smart tv.. I wanted to purchase lg due to the options of apps available on that tv... However one of the sales guy in the store convinced me to go for panasonic snart... I repeatedly asked the sales guy about amazon prime app on th me tv n he kept saying yes it is available if it is not just update the software once the tv is installed it will be available... For my surprise...
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Divyendu Divakar
from Kumta, Karnataka
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regarding laptop purchase - microsoft surface book 2

I ordered a laptop microsoft surface book 2 a week back. It was said that i would get it in 3-4 days but reached the shop after a week, the customer service is really bad and irresponsible salesman. Had to travel 4 hours to reach the shop and made me wait for the whole day and the laptop arrived next day so i had to come again. Laptop costed nearly 2 lakhs but not even a bag was given. Really bad and disappointing. I would not suggest reliance...
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K
Krishmish
from Lucknow, Uttar Pradesh
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reconnect home theater not working/service centre denying to repair

Address:Kanpur, Uttar Pradesh, 208002

Dear team,

I purchased a reconnect home theater approx 2 years back which was working fine till last month but after 1st september it's not working. At service centre in swaroop nagar kanpur i handed over my machine to the service centre and they promised me to call but no call received. When i called them thay replied that it's unrepairable and the company reliance has stopped making part of this model.
I was amazed...
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P
Prattap
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding unprofessional behaviour of floor staff

Address:Pune, Maharashtra, 411007

I was provided with an offer of Philips mixer grinder free on blue star water purifier at reliance digital branch at aundh PUNE! And at the time of billing after taking nearly 30-35 min was told that the offer doesn’t exist! And the staff was really very rude and blamed the company for not informing the center about the “abrupt” withdrawal of the offer! This is not acceptable from such a reputed company like reliance.worst experience!...
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Sandeep Kesarkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

return of product

Address:Belgaum, Karnataka

I had purchased lg washing machine from reliance digital store belgaum which was delivered next day but i want to return it. The box is not yet opened but the customer care and store are not so helpful in this matter. They are insisting that for return mode of payment will not be credit to my card which was my mode of payment when i purchased. But they insist that they will be giving me reliance voucher instead of it which is unfair. I hope...
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Md Muslim
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not delivered after one week of purchasing

Address:Howrah, West Bengal, 711101

I md muslim, purchased a lg air conditioner on 13th september, 2018, after two days when there was no delivery of the item, i make a call then they say that item isn't available you have to wait for 2day, after 2 day they said, you choose another brand, and i have to visit again the showroom and choose blue star, then afte two days delivery was not made they ask another one day more, but they did not make the delivery and make compromise...
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Siva Paparao Naidu
from Hyderabad, Telangana
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samsung rt30n3723s8 damage complaint

Address:East Godavari, Andhra Pradesh, 533001
Website:www.relianceretail.com

I have purchased the samsung refrigerator rt30n3723s8 model on 10/08/2018 and i received the delivery item on 13/08/2018. The package was not properly packed and the item was damaged and i immediately intimated to the store where i purchased the item, and they said the front two doors were damaged as it was a demo piece taken by discount they said upper door we will replace that as it was very hugely damaged and we accepted and i received...
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