Reliance Digital Complaints & Reviews

Hello,

Very disappointed with service inspite of calling many times they lie its more than 15days we have given ac for servicing.
And still they are not done with the servicing. There is 2 pregnant lady stay in the house we suffered alot and even requested many times they don't take it seriously.
Its reconnect ac & within 1 year there is lot of problem we are facing.

Below is my request number and vid number.

Requesting you to take action this asap.

Service request number [protected]

Vide id 21470310

This is prince, recently i have taken a form filling work from the company named digital services, latur, maharashtra. They said the work should be of minimum 90% accuracy, i submitted the work within the time with required accuracy. Then they sent a quality report regarding my work as fail. When i check the mistakes, they edited my work as they replaced "a" with "s", "s" with "5" etc., and said that i failed my work.
Now, they are asking me to pay a compensation of 15820/- as i breached the agreement and mailed me a notice in the name of lawyer minhaz. M. Patel and telling me if i don't pay legal actions will be taken on me.

Hello
I had purchased r-connect 2ton air conditioner on 23.4.2018 from
Reliance digital - rudrapur uttrakhand. After one month problem arised of f1 and f6 (Stop cooling) i booked service and tech. Tried to solve problem they were able to solve.. They have been five times different tech. Came to solve problem
Then they said we will replace ur a. C. It takes 10 to 15 days to replace. Now they do not receive my call anymore

1) reliance are not committed to there promise. Its dealing with wrong and fake promise, at the time of purchase they are making fake promise and after ward they are not bother about there promise

2) please take action against them.

I purchased my mobile (Samsung S7 edge) from Reliance digital store Elante Mall Chandigarh and i bought 2 year accidental warranty with my system. Two days back my phone got damage and today i went to the Reliance RESQ center (SCO 15, Zirakpur- 134109). They said that your accidental warranty is not updated with us. I was sitting there for an hour and they keep saying that we are checking it. But later they said we cant do anything till the time its not updated in our record. My Question to reliance digital is WHY I WILL BE RUNNING AROUND FOR YOUR MISTAKES.
I always purchase my phones from reliance digital but this king of service is pathetic.
Please get this fixed.
Phone # [protected]
Mobile Bill Attached

Hello, my registered mobile number with reliance dth service is [protected] and customer id is 69706187. Our set top box is not working for more than 8 days now. And error coming as : error 400 or no program found, please search. We are continuously complaining about the same to customer care and we are not getting compalint number. They aresaying they have assigned technician but no one is reporting. Kindly take this issue on priority and solve on urgent basis.

I am a regular customer in reliance digital since past 10 years all theses years i was happy with the products and customer treatment but on 1st of november i purchased a jio modem in reliance digital mysore in mall of mysore. Since i did not use after i purchased i did not know the problem.. On 25 th of november when i tried to connect with modem it was not possible.. So on 28th of november i went to ask for the problem.. The employee of reliance digital said that.. The sim is broken so we need to change the sim and he asked me to submit adhar card once again... Who does submit there adhar card for the same number twice.. When we raised this topic with ur employ there is was a rude answers.. That is not the way i expected in reliance... Yours is a reputed company but some employ with his arrogance is ruining your reputed name.. Plzz make sure that the employ does pay for this arrogance...

Thanking you
C m janardhan
[protected]

Hi friends, yesterday one lady called from digital services latur and offered the form filling jobs. She told me within 10 days i must complete 1000 forms. Each form will get rs.20 inr. If not completed they will not pay. And even not accurate also they will not pay. And i need to pay certain amount to them. And if they pay they will deduct 5500 from the salary. That time onwards i had a doubt about this company. But i need a job. So i agreed. Today i saw these all complaints from google. They send agreement everything. She told me today you can start the work. After seeing these all complaints i called that ladies number. It was not connected. I send sms and e mail also to her that, if not genuine not send the work and don't try to cheat me.

Im deeply unsatisfied with the customer care received from reliance digital shobha city mall, thrissur kerala. I told them my laptop doesnt hold a real version of word. Tey didnt check it properly. It is showing expired now. Im a docter. I have emergency project works which is going to get suffered. Im going to complaint it to consumercourt if im not being provided with the real software

I have bought a samsung galaxy A6 plus phone from reliance digital store in R.D complex, jorhat on 11.11.18.A power bank is in offer with the phone.but at they time billing they said that there is somthing wrong with their system so they provide me on the next day, but they didn't give that on next day.then since 2 weeks spent, i visit many times to the store.every time they show some stupid excuses and didn't provide it till today..i asked the authorities to provide it to me as soon as possible.

I am a dis-satisfied customer for having purchased sony bravia 4k tv worth 1.35 lakhs but unable to get the demo of the same till date in-spite of several requests made to the reliance digital stores manager mr. Raghavendra and staff mr. Shashi. The tv was purchased during diwali festival of year 2016. I have personally been several times to the stores at mantri mall bengaluru, karnataka, india but of no use. I had not expected such kind of service from reliance digital, i would like to know whether do you have any control over the service being provided for the products sold by you. This is really shameful on your organisation.

Order booked at your reliance digital in gulbarga district of karnataka state.

Order booked date is 10th nov, 2018
Payment is made in advance for the item on booking date only but till we have not been given delivery of the said item. Inspite of our regular follow up with the sales executive we have not been given delivery of the product till date. Now i want refund of the full amount which i made payment towards the said item as i haven't received the item on time.


Regards

Udaykumar v

This complaint is regarding the washing machine we purchased on 11 oct 2018 (Whirlpool 7kg fully automatic elite grey)

We complain about 'd error' 14 nov 2018 / a person came and said the machine will go for repair he cannot repair it here.

On 17 oct 2018 they took it for repair and return on 20 oct 2018.in between, there was no information about the fault and the person was also not aware of the issue. We asked them that we need to run the machine with clothes then only we can check if the machine is working properly or not but he denied the same. On top of that, there was several dent and scratch on my new machine for this they don't have an answer. This is the worst experience we are facing with reliance digit services, people are working like roadside workers. They don't care about customer product and money, and your customer care people have no idea about the actual issues.

And now again we are facing the same 'd error' while using the machine for the 1st time after repair.

So the very simple thing is that we want our full money back and we don't want that machine at all. Because we don't want to face this kind of issue again & again and trust me, we don't have that much time for this.

Please reply my complaint asap

Dear team,

With reference to said subject, please be informed that the delivery of the whirlpool elite washing machine has been delayed significantly against the promised delivery date of 05.11.2018. We made it very clear to sales executive towards the delivery of said washing machine and it same scheduled for november 05th & it's mentioned in the sales invoice as well.

We clearly stated that we would be travelling abroad on november 12th 2018 thus need washing machine delivered at door step before that.

However we started to receive the calls from delivery team from november 05th on wards and every-time it was promised to deliver it same day before 05:00 pm, which unfortunately didn't happened. We did a continuous follow up with sales executives, reliance digital customer care & delivery team but all in vain.

Finally today our relatives in india received another call from delivery team that washing machine could be delivered today but not sure that's a genuine promise or a false commitment like past.
However it would be tough for us to take a delivery now after seeking help from a relative to receive & get the same installed now.

Defiantly cancellation of order and asking for refund is only option which we don't wanna avail, but instead would like to escalate this to top management of reliance digital toward this negligence & pathetic customer service.

Request you to kindly advise on the escalate matrix & next level of escalation to take this issue further.

Also request you to kindly advise on reliance digital policy for compensation towards this false & misleading promises which has caused financial, reputational & behavioral losses.

Please feel free to reach me at +[protected] in case you need further details.

Thanks & regards,
Naveen beniwal

I have purchased Reconnect Thunder storm 2.1 CH MM home theater system 1st October 2017 and it got faulty 28th September 2018, i have compliant and submitted it on relicence digital center service with request no.[protected] on date 29 September 2018 ( it was on warranty) after 10 days i have checked my complaint status via sms service it was answered status closed then i have called so many times to service center and reliance digital center but they did not give satisfactory answer to me still waiting for their response and they are not providing any update on my complaint and every time they told me i will call you back but till now i never get any call and update from their side
i am now frustrated with both of them and written on the internet so that i can found the solution and the update on my complaint.

Waiting for ETA with right solution

Deepak Shrivastava

Bleddy irresponsible buggers reliance digital is i have booked dth set up box on august 27th and they told it will be delivered and installed in 30 to 45 day's but till now i didn't get that to installation. If i call to the customer they will say 7 days it will be installed. K i called after 7 days again they are saying sorry for the inconvenience still you have to wait 7 days. K again i called but answer was the same what the hell reliance is doing. I fed up of this. If you can't install or deliver refund my money of ₹500. Bleddy irresponsible reliance digital and stupids buggers and i have added screen shot of the mail which i have received from reliance digital. Please resolve this issue. Thank you.

Sir i booked a reliance dth connection in march 2018 register mobile no [protected]. Despite numerous calls to customer care and mails i still haven't got the connection. The only reply i get is within a week you will get the connections installed and when i asked them to refund the money they said it's against compan's policy. Please look into the matter as soon as possible...
Narender singh
Register mobile no-[protected]

My number is [protected] i have purchased a washing machine and it has not even been 4 month and it has started giving problems contact the technical department still not get any help very much disappointed it has been more than 15 days even the mechanic are not picking the call. Now this will be my last chance otherwise i have to complain to the nearest police station and also place a complain on social media about your product and the kind of pathetic service that i have received so far waiting for your this is my registered number that i have given.

Sir,
My name is aadithya sajeev (Employee code:p[protected] working as a store associative in my jio attingal (9179-store code), i joined the firm on 5th august 2018. But i received the salary for that month for only the last 10 days of the month. I escalated this issue several times in front of the hr, am but still im not finding any revert or any follow up for the issue, my life has always been in a financial crisis and i require the amount at any cost, it has been 3 months and i should receive the salary, im not asking for the money thay i shouldn't have earned, im asking my hardworked pay that you have been holding up. I hope i'll get a solution for this immediately.
Phone number-[protected]

I purchased a godrej double door refrigerator with a capacity of 311 ltrs on 31/08/2018 from reliance digital, bhimavaram, west godavari with tax invoice no: [protected] with technical expert id: 50017506. Since 12th nov 2018 power didnot came to my refrigerator and i lodge a compliant on 12/11/2018. From the service registered a compliant no:[protected] and saying that technician will come with in 2 days. But did not came.
2) again i called on 14/11/2018 to the reliance digital and they said that compliant not received on that day, today we will lodge a compliant and technician will come tomorrow but the next day no technician came and they didnt answer the call.
3) again i called on 15/11/2018 to reliance digital, bhimavarm - they said today technician will come today or monday. But he did not attend.
4) finally 17/11/2018 again i called to reliance digital, bhimavarm - they didnt talk about my previous compliant and again they registered new compliant with ref no: [protected] at 2.00pm. They themsleves cancel my compliant with reason stating that - your compliant is closed because door is locked by 2.30 pm. From bhimavaram to my place of residence will take one and half hour. But they closed my compliant after half an hour. Finally since last 7 days i vexed off with their behaviour and decided to proceed legally.

Purchased aquaguard from kolhapur reliance mall on 15/04/2018 bill number 5/117. No service was provided from your store since then. Due to non service my aquaguard was stopped working. I requested for service complaint on the toll free number printed on the bill on 14/11/2018. But till now nun of your technician has come for service. I have also complained at the csd counter in the store. Daily i was assured by the call center person that the technician will come today. From last 4days the aquaguard is off and we have to purchase water bottles. The kolhapur service people say that we are not responsible for any assurance given by the call center executive.
What type of hopeless service is this.?
Why should we purchase products from reliance then?