Reliance Digital Complaints & Reviews

One service engr. Appoint by resq may, 2018 for servicing my led tv releg3902, he broken my panel board, after that he denied, i am requesting regarding this matter, but nobody entertained this query. The matter. Tv two yers. Not yet complete. Pl. Solve this problem if possible.
Reference no.:[protected], customer support team-reliance digital.
Enginnner name : mr. S. Saha.

Yours faithfully,
Goutam banik
M-[protected]/[protected]/[protected]

This is for my o general 1.5 ton window ac which is lying with sector 63 noida service center for more then 2 weeks now. I was assured for the ac to be returned with in 3-4 days when the guy picked the ac from me, it's been so many days the service centre is delaying it by saying the same words everytime (With in 2-3 days). Your customer support is also not replying.
It's been so harassing that now we are loosing our patience.
Please sort out this issue if you are able to else this is nothing less than the other incompetent ambani's reliance group.

We bought a lg tv 2 years back which was having one year warranty from lg and 2 years extended warranty from reliance digital, but now there is some problem in the panel which needs to be replaced, but from past many days we have been contacting reliance digital but the response is not satisfied, so i request you to consider my complaint and support us.

We are from khammam district in thanikella village
We ordered yesterday they said monday delivery tv
But they are not delivery on monday
My problem is monday is sentiment, i was called to delivery boy, he said will give tuesday

I am disappointing he words, because i was planned monday, i don't like tuesday delivery

Please responsible reliance

Management

Sir i am good old customer i am purchged 3203 in 2012 now on12.8.2018 purchased another one tv releg 3206n from u mall umachagi complex hubli soon after i informed regarding installation our tv on same day to u r outletshop phone [protected] who is sitting on the receptionist cannot respond once again today i informed regarding installation nobody's cannot respond we come to conclusion go for installation from out sources in that time any thing happen u r company liable so this for u r kind information thanking

I have purchased a macbook pro from relaince digital about 2years ago, and after a year it has stopped working when sent to service they said it has a fault with the motherboard and can’t be replaced, what am i supposed to do it cost me 2.4laks when i bought it and now it is useless. I have tried calling their helpline and no one seems to care. I have just lost the amount trusting the company

The lid of the whirlpool washing machine purchased from reliance digital is broken. I have a resq care plan for the same.

Complaint was first raised in may - even after 4 months, reliance has still not been able to resolve the issue.

I have sent multiple emails, and keep getting the regular "regret your inconvenience and we looking at the issue" replies.

Complaint no:[protected]
Reference no: [protected]
Complaint no:[protected]

I have asked them to give me a refund of my resq plan since they have not been able to resolve the issue. There is no reply on that yet.

My washing machine of reconnect 6.5k.g semi automatic was not working. I made the complaint on 18/07/2018 the technician reach said that to change the capacitor and it takes 3 to 10 days. After that no one came and no one reply of the status. This type of service they are provid to your customers by ResQ company. They sell the extent warranty and got the money for that it over nothing to do how much you call or send a email no response that fine.

Yesterday i. E.,[protected] in reliance digital madanapalle i went to check my emi details in hdb finance card. Meanwhile i asked for any zero scheme offer is there for this cars so that i can purchase microwave oven. They asked for my card. I told, yes i am having credit card. Then the person told that we will just swipe credit card your transaction limit will not be affected, we will provide you loan like that he told. Then i agreed for that and done swiping. He has done rs 15, 000.00 swiping and the amount was converted to 9 emi. But i don’t want to use my credit card. If i could use my credit card, then i will purchase in online shopping merchants. Why should i approach reliance digital or some others.

Hence i am kindly requesting you to cancel my transaction and refund my amount. Please

I have purchased a sony lcd tv with delivery note no. [protected] while purchasing of tv from bhavnagar reliance digital sales man specified that installation will be free of cost. Now after delivery they are charging additional 1500 rs for installation. The sales person we met was mr. Imran and they offered us additional 1000 rs special discount with the permission from mumbai office, but now we assume that additional 1000 will be covered from insttalation.

I have purchased bluestar 5 star inverter ac from reliance digital orion mall panvel in april 2018, becuase of reliance digital clearly told me that they have provided 4 year free extened warrenty. But after purchasing ac they ignore to provide warrenty card as well as whenever i gone to complaint in reliance digital they told me call blustar for extended warrenty. I callled up in blustar but they refused to provide warrenty card as well as told us to pay for extended warrenty. Reliance digital refuses to provide the same. Why i follow with blustar, i have purchased from from reliance digital. How they told us to communicate with blustar n all.. I have recording of reliance digital seller about warrenty communication with reliance person

Sir,
I purchased the reconnect 55inches smart tv on 10.8.'17. After a few day it had an internal scratch on display. After complaint it was replaced with a new tv on 24.9.17 with a new billing.

On 03.06.2018, it got failed to play of video.
I gave a complaint on the day. After 15 days on 19.6.18 your technicians tried to repair with new display. But there was no result. Again thry tried to repair with new pannel on 29.6.18. Again there was no result. You wasted my time, mental losss, dth balance loss and shame at relatives and friends.
Now i want you to refun the amount the cost of the tv rs.54, 990/- by returning the tv with compensation to purchase other branded tv at your shop or where ever best price available.

I don't want the old tv. Because after waranty your service and spares availaibility might be more worst than present.

Your customer.
Akinapelli mahender
10-6/@
Huzurabad
Dist. Karimnagar
Pin.505468

I purchased a whirlpool refrigerator in feb'18 and since that time, i have been facing an issue with it.

I register compliant in reliance digital 3-4 times but nothing has happened. Two times, they visited my home and tried to resolve but it is still the same issue.

The issue is - the freezer doesn't work properly. Whenever we keep ice-cream, it melts down. Even after keeping for 4-5 days.

I called them few days before for the same issue, they said you need to reach out to whirlpool for this issue.

I am now feeling unhappy with my decision in buying refrigerator from reliance.

Please help me in getting my refrigerator changed.

Bad service from Reliance. digital:-
32 inches reconnect led tv not working no display only sound.My complaint status
On 5/7/18- mechanic came but no action taken.
Again booked complaint on 17/7/18 mechanic came on 23/7/18 told to replace display panel which he replaced on 4/8/18 but after replacement also problem not solved so again booked a complaint on 6/8/18 with complaint no.[protected] but after no mechanic yet visited and also not getting any right reply from customer care when mechanic will come.
My TV is in extended warranty period now what to do feeling cheated looking at the service of Reliance digital
Naresh Panda
Mob.[protected]

We purchase a refrigerator in 2013 from reliance digital z square mall kanpur and got our warranty extended till 2018 from res q. I m attaching the extended warranty card which expires in novenber 2018. Our fridge stoppeed working on 29th july. We called the customer care on 30th july. They sent a mechanic to see on 31st. He told us the mother board is not working. It will take 1 week or more as it comes from lucknow. I again called the customer care people to send a back up as mentioned in res q extended warranty card because working without fridge for more than a week is difficult esp.in this season. They told me that the back up is sent only when we are unable to solve the issue in 1 week. Nowhere in that booklet they have mentioned this thing that they will send back up after 1 week. Buy we cooperated and waited. Next day we get a call from res q that your waaranty has expired according to our data, please send a photograph of your warranty on this number. We did that. Nothing has been done since then. Few days later we get a message that your problem has been resolved thank you. We again called them, we wrote an email. But nothing has been done. Now its 9 days and we are still waiting. There is fungus growing everywhere in my fridge. Please help us to resolve this issue
Thanks

Worst service yesterday delivered 07.08.18 delivery boy told technician wl come same day he only open and explain about refrigerator but no body came box is same position this is ur service today 08.08.18 yet no one came i[censored] people's doing like this Coustomer not satisfied first learn how to give proper response it's team leader mistake head of the department mistake

Dear Madam/Sir
During your system upgrad of 3-4 month my dish satellite not working at time. i have many time complaint on your toll free no. in this period your customer care executive said we have adjust the time period extend date of validity over in your dish .But validity is over in my Dish TV its not working i am complaint to your toll free no . your customer care executive said, for recharge the dish .they can not adjust the upgrade time, when closed my tv network.

Requested Team please adjust my 3-4 month behalf of your upgration time peariod service not provide to me .

My Reliance Dish card no.[protected]

Dharamvir Rana
Vill.Cholta Kalan, Teh.Kharar, Distt.Mohali (Punjab)
Cell No.[protected]

I purchased a reconnect powerbank 20000mah from relinace digital, amanora mall, pune, maharashtra on 29 july 2018 cin : l52100mh2012plc231654, till no 9, memo no. 0086066. I kept it for charging as it was showing 67% percent battery. After 6 hrs of charging with no output charge, means no device connected to it, it showed on 74% and it did not charge to 100% even after 8 hrs. I made sure electricity was there and tried again. But same issue, powerbank is faulty and does not charge. Why is reliance selling faulty powerbank. Kindly look into the matter urgently and compensate me for the loss by providing refund.

I have been through a lot from 6 months and finally decided to escalate utmost everywhere online.
I will start from this email and never stop (1 post each day online) until i hear back from management.
Even after spending rs.2, 14, 324 to sustain heat this summer my family still sweating at home.

Summary:
Out of 6 split ac i purchased (2 hitachi and 4 panasonic brand), we got 1 panasonic ac with faulty condenser and all 6 re-installation on our cost after devliery and wrong installation from service team.
Post delivery of all split ac's i have been in contact with store and regional manager almost everyday. I have not got no appropriate response and i had no option but spending more money from pocket and get it fixed.

Expectation:
1) i need replacement of 1 panasonic split ac immediate
2) i need refund of our extra expense occurred because of re-installation all 6 ac's, fixing pipe connections and above ac condenser replacement. (Rs. 20, 600)

Dear reliance digital,
As per po we have made a payment of rs. 104459/- (One lakh four thousand for hundred fifty nine only) for 14 mobile phone on 04/08/2018 to your bank account with utr no - axtb[protected], but surprisingly you have not delivered those products as per terms and condition.
Please look into the matter and revert back by return mail asap.