Reliance Digital Complaints & Reviews

I bought my ac on may 24 -2017 and complained two times.
I made two complaints to store in nellore
1) regarding tripping & cooling

— even though i am using 20 mcb type switch ac tripped, i checked myself before arrival of service engg, installed technician has reversed line & neutral connections.
— myself corrected the issue and same reported to service engg.

Reg cooling - service engg...

Reliance digital — water heater of brand "ao smith" 15 liters

1 review
Vi vidya1954 on jun 19, 2017 mark as resolved

I purchased a water heater of brand "ao smith" 15 liters wide relationship id[protected], from reliance digital, nellore andhra pradesh on 27.12.2016. The same was installed after a gap of ten days.

I complained regarding the foul smell from the running water. br...

I purchased reliance jio wifi dongle in exchange of my old tata docomo dongle from reliance digital vidya nagar hubli branch on 25/06/2017 4:00pm. My total bill was supposed to be rs. 1407 but instead they charged my card with rs. 1999 when asked to return me the extra amount they said they cannot do it and will instead give me a gift card. Since it is not my mistake i asked them to give back money. I am waiting in this store since last 2...

I had purchased an apple 5s under valentine day offer from reliance digital store karnal (132001) on 14.02.2017 through hdfc debit card. But i did not receive the cashback of 6000/- till date which was supposed to be credited in our account within 90 days from purchase date. Kindly help me out they are not helping to resolve the matter. The copy of bill is enclosed hereunder

Duplicate copy
Reliance retail limitedbr...

Dear sir,

I have purchased window hitachi ac from reliance digital, logix city center mall sector -32 noida up on 18-apr-17 (Registered cell no: [protected]) from the very first day my ac sound like anything even we can’t sit in the room too much sound. I complained to the reliance digital, logix city and followed on the day to day basis since first day at least 100 call i have made so far.

Then i contacted...

My registered mobile no is [protected]. My unit is not working since 17 jun 17. I have lodged the service request on same day. The technician has visited on 19 jun 17, rectified that pcb may not be working. This problem may take 3-4 days to resolve till than request for a stand by unit. I didn't get any positive response neither from customer service or technical support. I have also faced the such support issues while installation. Sorry...

I have bought a 5 star lg split ac in the month of jan 2017 from reliance digital outlet faridabad haryana, they deliver me wrong product 3 star instead of 5 star which i bought from them. I am chasing them to make it right but they are not giving any positive response infact i wrote many mails to there country head he and or his team is not replying on the issue....

I have register my complaint on phone no.[protected] on dated:-08/06/2017 for non performing of centra box of my reliance digital tv. It is pertinent to mention here that when ever i am as a coustmor i am always ready to make any payment for conutineous services. But i am sorry to write this i am coustmor of reliance because i have ringing every day to your coustmor care but there is no care and giving assurance your work will take place...

I purchased a micromax 49 (50k2330uhd) tv on 20 jun 2017 from reliance digital gip noida.. Cin number. U01100mh1999plc120563... Relationship id.. [protected]

Delivery was delayed by 24 hours and was delivered on 22 june 17

Installation team reported on 23 jun 17.

They found the kit incomplete and left without installing the tv. The items missing were :
1. Wall mounting bracket br...

Worst customer service, being facing the suffuring of defective item three times in a row since may 2017.. Again and again my ac cooling got hampered due to reason known best to reliance engineers.. Guys this unprofessional attitute, poor customer service, lack of knowledge about the product and unilateral approach make us feeling that we should not buy any product from reliance digital in future.
Mansavi saxena
Lucknow
[protected]...

Dear sir/ madam,

We are extremely disappointed with the staff's misguidance and service on the following basis:

1. Wrong and cheap 'bracket' given to us to mount the television purchased. Correct bracket delivery is still pending.

2. No demo given to us.

3. Salesman pradeep did not inform us about the electronic voltage stabiliser required with the t. V and over committed the time...

It is really feeling ridiculous to submit a complaint for not providing after sales support for our purchase of samsung 49fhd led tv 49k5300.
We have received reliance customer care (???) giving us reference number [protected] vide mail dated 14th june 2017. The purchased unit is placed in a renowned business house (More renowned than reliance) but we are still awaiting for the stand to mount the unit since 01.06.2017.

We...

Dear sir/ madam,

I am an esteemed customer of reliance digital. Prior to my present purchase i bought 3 products and this time the experience is "horrible". I would like to focus you on the fact that on 18 june 17 (Sunday) i purchased a samsung led smart tv (Model : m5570 43') from barasat reliance digital outlet sun city mall kolkata, west bengal. Invoice attached herewith. My sales executive mr. Sandip promised me to get...

Sir,
My brother running the dp id-[protected] in name of vinod lamba and reliance mutual fund folio no[protected] in name of pramod lamba, before 2 months i am submitted the document for account opened in name of pramod lamba in hisar but now area manager mr alok and mr aakash refused for opened the account and used abused language. The behaviour is both are very rudely. I am very disappointed with this type of service and...

Hi,

Purchased a hp tank printer costing rs. 13700 from reliance digital pheonix market city bangalore on 11th jun 2017 which had major technical problem and returned the same to store after receiving doa from hp stating it cannot be repaired and to replace. But till to day reliance snot received any positive response from the store and they are playing around with my money. Today i have requested for the refund but did not...

I had purchased a whirlpool fully automatic washing machine on dec 2015, as machine developed issue i registered a compliant directly to the oem (Whirlpool). I was shocked to hear that products purchased in reliance digital does not carry oem warranty.

I filed a compliant with reliance digital (Resq) team on[protected], on 18-may technician visited and informed me need to replace q part in the machine. Inspite of frequent...

I hv purchased apple i7 from crown interior faridabad on dec 18 2016. I hv been told that i year jio offer is applicable for my mobile no [protected]. But 10 days back my calling facility has been disabled. When contacted jio customer care they told the scheme is not applicable for my and hence will hv to recharge for making calling facility. When contacted mr sam philip reliance head of crown interior faridabad he told he will take up the...

I've pre booked samsung galaxy s8 at reliance digital. The staff of reliance digital don't know how to pre book on samsung site and they didn't do it so as per the samsung scheme i am able to get my wireless charger but due to mistake of reliance digital' staff the process wasn't done and now they are refusing to give my charger and not even giving proper answer. They took 2000 at the time of pre booking and paid 58000 thousand so now i want...

Sir,
Please note that when i start my newly purchased laptop, i get a message:

"the system has detected that a cooling fan is not operating correctly. Continued operation is not recommended and may cause unpredictable behavior that could result in random shutdown, data loss or possible system damage. The system will shutdown in 15 seconds. To prevent shutdown and continue operation, press the enter key now. System fan...

I refer to my previous complaint of the same nature earlier.
Your engineer attended the complaint. The solution for the problem was short lived and we are again facing the same problem

I purchased a water heater of brand "ao smith" 15 liters wide relationship id[protected], from reliance digital, nellore andhra pradesh on 27.12.2016. The same was installed after a gap of ten days.

My problem is, some...