Reliance Digital Complaints & Reviews

I booked and paid for one 2 ton Samsung inverter A/C (AR24MV3BHEWK) at Reliance Digital Jorhat Assam on 23/05/17, which was supposed to be delivered to me latest by 27/05/17, but on querying today they asked for another week to deliver the item. Such irresponsible behavior on the part of such a reputed brand as yours is quite disappointing. The staff are giving varied versions for the delay and are not giving any satisfactory reply. I want...

Dear reliance team,

I have purchased samsung inverter ac in chrompet chennai. They told 2years free service during purchase (Date of purchase: may 2016). But still now i didn't received not even single service. Same i have committed to supporting team and show room manager directly. Showroom head directly given instructions to team to service immediately. But i didn't get any service as of now. Rreally very worst service and...

I have purchased an ac (1.5 ton) from reliance digital, diamond plaza mall, kolkata, in april 2017, from 15/03/2017 i am facing problem in the ac, ut is not cooling at all, i complained several times, the technician visited, one says senior technician will com & fix it, senior comes & takes the ac to service centre, after 15 days they come & re install the same, but problem remains the same, after a regular complain, again a technician visited...

I have purchased panasonic window ac on 23 may 2017 and they delieverd at my home on 25 may 2017. Upto this date no one is coming for ac installation, as they told us they installed that on next day of delievery. I try to contact them on there mobile no but they never pick our call too. This will create a grt problem for us so i would like to req u to take some action reagrding this. Thanks for your kind support....

No one responsible in the store. From last thursday we are harassed by your digital staff. We purchased a 1.5 ton whirlpool inverter ac which was billed on friday of billed no r#109. On 19th may 2017, still my instillation not done. They promised me to do the installation on sunday. But on monday they delivered the product after my personal contact with the store manager puja but she is very harsh on his behavior and told me as per policy...

Hi,

I have purchased reconnect led tv from reliance digital, pune on 11/10/2016. After six months approx. There were dust patches in panel, so i called reliance customer care ([protected]).

1). After two days service person visited and rectified the problem. For filing complaint he removed led back panel and while removing he broke retaining bracket (Photo 1) and he said "feviquick hai na." the service person...

Dear sir,

I purchased water heater from reliance digital, nellore
I am a regular customer and recently purchased reliance reconnnect tv, on 03.05.17 and hot spot. My cell number [protected]
Regarding purchase of water heater refer to complaint no.[protected] which was resolved subsequently.
Water heater: ao smith hse-sas-015 litres

The water heater working satisfactorily
Now my problem...

Reliance digital customer care's response, may 16, 2017
Dear valued customer,

As per our communication with the team, you are requested to send in a copy of bill.

At your service,
Reliance digital

Kindly inform still how many days i may get my problem resolved
Updated by snmadhu, may 23, 2017

The total cost of micro max led 49 inch including rs.8, 686.00 2...

As per our telephonic conversation regarding your profile we have provided a 100% confirm joining on company pay roll in -
Company name-: reliance digital
Location-: ambala
Salary package-: 4.75 lac pakage
End of the procedure within 3 to 4 hours you get confermation call. If you not got a joining in this companies that's condition your amount has been refund 24 working hours.
Regards:-
Trilok...

We have purchased Bosch Washing Machine model No : WAK20065IN on 20th May 2017 but till now its not installed.

Its delivered very fast on Sunday then one technician called me and ask me for stand Rs 1300 and cover Rs 500 then i said we no need it.so that he is not come for installation.

Again I got a call on Monday by another technician he asked the same stand Rs 1500 and cover Rs 500. I said please bring but...

As my mobile got some software problem and i handovered under resque care plan to the Relaince Retail LTD T. Nagar, Chennai Till the day now i don't get my mobile back. They said we need 1 month like that it go on and they say give me two month at the best of my waiting patience i gave upto 4 and 26 days

My mobile no:[protected]

Complaint serial no:[protected]
Job sheet no:676...

I Bought a Samsung Washing Machine from Reliance Digital at Brook Fields, Coimbatore on EXchange Offer on 05May17, as last piece available. Paid Rs15372 for product in full by card & invoice collected, but within 02 hrs was told on phone that last piece not available & asked to take some other model. After reasoning with dealer and on 12May17 I had to go buy a costlier W-machine, again a last piece but @ Rs19000 & paid the difference & also...

I have taken additional warranty for Kent purifier from Reliance digital and now it needs a filter change but no matter how many times I call - no one from Reliance bothers to look into matter.

Its been 10 days, almost 8-10 calls, 4 mails.

Every time I get reply saying 'Will send someone by 7PM' or 'This has been escalted on high priority'

It is just a water purifier filter change which will take...

Dear sir,

I purchased hitachi inverter on 19th may and as per request installation was committed on 21st may by reliance digital sales team.
Technician mr. Sadik attended installation call in the morning at 9:15 am. Installation was started as suggested by technician only. He started drilling and found rcc structure and stopped activity after informing to his senior mr. Altaf. I request him to complete the installation...

This is to bring to your notice that I have logged this complain one month ago regarding the Samsung Refrigerator bought from Reliance Digital Shipra Mall, Ghaziabad which was having refrigeration issue. I have also taken ResQ Plan from Reliance Digital and as per requirement i contacted Reliance digital and logged a complaint.

At the first instance your Reliance team has closed the ticket without resolving the issue which...

We bought an LG Air conditioner from Reliance Digital Gachibowli branch with a commitment of Installation by Reliance Digital within 2 days.

Initially they came and informed we have not brought wires. We will come on next day ASAP.

The day never came and it's 15 days we are waiting for technician. We raised complaint in customer care with no 20605958 but still no response. Called multiple times to Reliance Digital.They...

Sir, i have bought a laptop from reliance digitals rajhamundry model
Number g-5070. I have given it to servicing on 28 th march 2017 and
The team who took my laptop are not responding me properly and also i
Have logged a online complaint with reg no. [protected] as your team
Are mentally harassing me from the last 55 days.
Registered mobile number ; [protected]...

I have purchased an hitachi ac on 07th may in piduguralla reliance digital showroom (Pin:522413). They have committed to deliver the product on 11th may. But the product is not yet delivered till date. The shop owner is not responding properly. Kindly let me know how can i get my product soon or money back. Who should i contact about this issue. I need to go legally and need proper justice....

Hi,

I bought a panasonic split ac "panasonic kc18sky3re" from reliance digital store located at 16-10-27/105/1 to 7 & 106/1. Muncipal colony, malakpet, hyderabad -5000036. The store sold a faulty product and not replacing it or refunding my money. As i called several times they registered for service technicians and technicians when they visit they did said it would be replaced with another product as its a new product and...

Complaint in respect of 2 ton lg split ac of production model : jsnq2465apx. Anidue 1 purchased on 7.5.2017 from reliance digital store dwarka new delhi

The present complaint is in the respect of sale of defective split 2 ton air conditioner of lg make. The air conditioner purchased from reliance digital store on 7.5.2017 has stopped working/ providing any cool air within 48 hours of its installation. We called the manufacturer...