Reliance Digital Complaints & Reviews

I bought a resq plan for a reliance split a.c and calling reliance guys to fix the a.c since last 4 months but they have not been able to fix the a.c since last 4 months. Reliance a.c service is worst from all other a.c service providers.

Reliance a.c technician take mostly 4 months and 4-5 visits to remediate a simple problem. They are the worst. Do not get resq plans at all....

I have taken htc desire 728 and the next day after purchase i went to the store for the replacement of the phone as the speaker was not working and instead of replacing the phone over there they telling me to go to service center of htc and come back to store for replacement and get it done, which will cost so much time. The reliance digital has proven of its very poor customer service by making the customer suffer for their mistake and negligence....

I Had purchased the TV at anantapur District, andhra pradesh Reliance Digital mall in the year 2015 and the said TV is under RCP for two years. Last 08 months back my TV got problem and I complain the same. Still now the problem is not resolved.
They were asking RCP booklet which i havent received. But my customer ID linked with RCP.
Its a big harassment Iam facing from 08 months. every day i am calling to service technicians....

The refrigerator stopped cooling on the 4th may and a complaint was lodged
But the whirlpool authorities advised that since the product was purchased from reliance digital reliance would carry out the repairs. I n this peak summer we are deprived of even cold water and all our medicines, vegetables, fish, mutton etc. Got spoilt.
On 12th may reliance sent an engineer mahesh who went back saying that it will take 2 days and that...

Ac brand : panasonic
Model : us18sky-1
Purchase date : 26-mar-2017
Delivery date : 27-mar-2017
Purchase store : reliance digital
Store address : ansal plaza, palam vihar,
Gurgaon-122017 (Haryana),
Store contact no.:[protected]

Its not even 50 days and i face two time cooling issue with below are the details

Issue 1:

Issue date : 23-apr-2017...

Sir mene aaj subha 11:24 baje LYF WIND4S BLUE, Reliance DX mini shop no 5 ground floor Sanjay complex Kayendra Ganj Lashkar, Gwalior, m.p. 474009 store code 7908 SE kharida mujhe Waha free sim ka offer bataya lakin 30 min intazar Karne ke Baad bataya gaya ki Unka sinior Abhi NAHI hai AAP apne najdik store Morar gwalior reliance store SE lelo morar store walo be bola aapki sim free NAHI h free bola local ID honi chahiye mujhe yaha SE dusare...

I have requested 3times for my a. C. After sale service.
Everytime they said techinician will come in 48hrs but no one has come yet.

Worst service from reliance i have ever seen.
They are intentionally doing a harrasment to their customers.

Without doing after sale service they giving me sms that they have resolved my complaint.
But none of the technician has come to me.
Not even...

I have purchased on washing machine from xpress mini store in bhopal he said delievery is done by tommarrow morning. But it is not done your concern person said we dont have vehicle today it is done by tomarrow only.

I am very very frustate with your service if this type of service you are giving to customers then it is good to purchase from other places. This is not a way to treat a customer you are not solwing our problem...

Sir,
I had made a complaint on 07 May 2107 about non-delivery of the Samsung Washing machine that was booked by me and paid in full on 05/05/17 at Reliance Digital in Brookfields Mall Coimbatore. C#60359914
But have got no reply from customer support till date.
After having bought the item I was called on phone after I exited the mall and was told that the item cannot be billed for their own reasons, but when they sold...

I'm purchased a window AC of Hitachi from your shipra mall store on 09/05/2017 it is delevered but it is not installed till now I complain about that on your toll free no but it is completely useless they guys are illiterate and not even able to understand the problem of a customer they don't have any simpathy and care about the problem which a customer is facing and also no support and follow up from your store these guys are also free after...

We lodged a complaint regarding an issue with our tv on april 27th to the reliance digital customer care through phone call. Since then, no action has been taken regarding that issue. Even after acknowledgment of our complaint, no technical person has called/visited yet.All of this on the back of continuous reminders from us. On top of that, a message has been sent to us stating that the issue has already been resolved.Hope you will look...

Hi i have purchased one voltage ac in 8th may and executive told me that it will be delivered to you next day
I followed up many times and no one picked up the call on 9th may.
Then i visited the store leaving my office early to make sure that it should be delivered on next day.
But 10th i call the showroom guy at 9:35am to make sure that ac should be delivered on time.

Again around at 12:30pm i called...

I have purchased washing machine around 36000 in feb 2017 from allahabad reliance digital. But they did not updated my point on my card.
Tomorrow when i visited reliance digital in allahabad and presented my reliance card for redeem after purchasing cloths.
I came to know that my card is showing zero balance.
After that when i ask to manager vrispati tiwari & sales person anand srivastav, they told me that point has been...

Things crossed its limits today (9th may, 2017) when jitender on help desk was convicting my mother guilty, shouting that "when i called you in afternoon twice why didn't you come receive your money? I was free that time." how much insane the misconduct of reliance digital in general is that i have lost all confidence and faith in this company.

My mother bought a room cooler (Cin no: u01100mh1999plc120563) on 8th april, 2017....

I have purchase window ac and stabilizer from reliance digital - logix city centre noida on 21st april 2017 against the invoice no 16.
The stabilizer install is faulty as whenever electricity comes back post cutoff, ac get on instantly without any delay from stabilizer, which might damage the product.
Tried to contact the customer care several times but they disconnect the call in b/w while raising the complaint.
After...

Respected Sir,

I have purchased Kent Grand Plus RO on 3rd may 2017 for Rs 16200/- with a discount of RS 1000/-. The sales team intimated it is promotional offer with out providing any more information. However they have delivered the product which is manufactured in 2015. Hence there is water leak with in the machine itself. I have taken this information to Customer care officer of the sales team, However
there are...

I had bought a Top Loading Fully Automatic Samsung washing machine from Reliance Digital at Brook fields Mall, Coimbatore on 05th May 17. Model is TL WA 65 K 4000HD. The payment was done by card and they gave me a cash Memo-Retail Invoice for the amount Rs 15, 372. This price was after giving a discount of 6 %. The sales person said that due some technical problems they are not able to generate the bill and a copy of the bill will be forwarded...

I consume Haier sac 1.5t 3s HSu-18g1w3c
A.C in vizianagaram Reliance store on the date 27.05.2016. But it is not working properly. I am also complaint the Reliance HO in vizianagaram on
jun-2016. Service person came my house, and observe the A.c and identify the problem. Cooling system is very poor, heavy noise, and capasitar is failed, meny Times Gas leaks.

But not rectify the problem. So please respond, and...

Purchased philips headphone from reliance digital. While using noticed that product come without mic. But they are not replacing the product because the product is unboxed. Please avoid these kinds of ###### while purchasing. All other ordinary shopkeepers will replace item in such a case. I lost rs 500/- and they ended the issue in two words that they will not take it back... Feeling so irritated......

R/sir,
I have purchased reconnect rhpcb2701 cooler vide bill no. C#60337567/s#7452txn#4/r#102 dated 7/4/2017. Cooler is not working properly, there is no cooling effect. The service technician have taken photographs of cooler and conducted trials of above mentioned cooler. But cooling problem has not yet been solved. Now, nearly half summer season from the date of purchase, (1 month) passed away. The technician were not able to resolve...