Reliance Digital Complaints & Reviews

We have purchased whirpool 290 litre refrigerator in reliance digital in madinaguda, hyderabad on 08/04/2017.the product got deliver on 09/04/2017.the installation person was supposed to come on the same day however after 6 hours of false promises he switched off his phone.next day there was another technician assigned. After open the fridge we came to know it's a damaged product.he took the photos and told us to intimate in the store.we...

I have raised a complaint to repair my AV Receiver that I purchased from RD a while ago. The service and response is pathetic. I keep calling them and asking when are they coming, and keep requesting please come and check the device. After repeated requests they have taken the device one week ago, but they are yet to come back with any information. No call back to me. I keep calling the person who took the device, but he keeps saying, the...

I have purchased a 1.5 tons of AC from Reliance Digital, Vadodara, Gujarat on 30.03.2017. AC was installed on 31.03.2017. The AC was defectively installed by the Mechanic / Installer . I made a complaint with the person who was in-charge of the electronic wings (Mr. Dinesh) but no solution. Again I visited shop on 2nd April 2017 no solution only assurance. Again reminded over phone but no solution.
Sir, This service on customer aspect...

I have bought Voltas Air Cooler D70EH from Reliance Digital for 14900/- thinking that Tata has good customer service, but I was wrong. The day I bought cooler started leaking. Problem not solved even though techie worked on it for two times, so I asked for replacement then suddenly no one is responding (no response to mail or call), even technician stopped coming....

Dear sir,
I purchage samsung ac from reliance digital bhiwadi on[protected] & promise to deliver the product by[protected]within 7 days), but product not deliver till date[protected]. Yr manager is saying that product is not coming from manufacturer or unable to deliver before[protected]. I have done full payment on same date. If product was not available in stock, why it was in display or booked for me.
Why my ac is not being...

We purchaged kent water fillter in may 25th 2016.we got problem in october .they repaired ones.after 15 days later again it damaged.so i have given complaint about kent water fillter 3 month's back.no response from the kent service so i returned purchased product to repair still there is no response from Reliance digital service bhimavarm.from last 3 month's they are saying we are looking after the problem....

I bought an AC on Saturday (8th Apr 2017). When I have enquired, I asked the sales person that the installation should be done by Sunday (9th Apr 2017). When I called them on Sunday, they said that today installation was not possible and then I had asked refund.

Then they sent 2 persons after more calls and arguments by 4 pm. They didn't bring extra copper tube for extension and they went to get that and took more than 2 hours,...

My whirlpool refrigerator, is under warranty and the compressor is not working.. I have lodged a complaint on 04 april with reliance customer care and so far no one has looked into the complaint.. They are trying to play around the warranty terms & conditions.. This product comes with a 05 year warranty. Now they say they will repair the compressor and i have to pay for the repairs.. Everyone is talking on phone and no one is visiting the...

Hi i purchased air conditioner along with stabilizer in June 2016. Stabilizer had 2 year replacement warranty. I had some problem with the stabilizer so i went to the dealer and he told me that only way to get it done is through customer care, so i called them and after 4 calls i was able to get through to them. They registered myy complaint and gave me the complaint no 20537399. They told me that their technician is going to call me. I received...

I had purchased a Sony TV (49 Inch 3D LED) from Reliance in February, 2016. Had purchased extended warranty of 2 years by paying Rs. 19, 000.
On 20th February, 2017, there was some issue in the TV and it was not getting started properly. Called Reliance customer care and lodged the complaint ([protected]);
Since then this is the update;
 3 Technicians have visited (2 from Sony + 1 from Reliance) within 1st week of...

Hi, I have register a service request for my whirlpool AC on 3 April 17, but i am still not getting any proper response from reliance side, I have talked to customer care several time they just only insure me that my request has been resolved very soon but nobody can visit us for AC service. I also told them i am going to shift my room so this is very urgent. Please look into the matter...

I wanted to buy a tv of 40".

Your people suggested sony bravia 43 w 800d tv saying that it is an android tv... You can use internet totally... You can use hotstar.com etc and all related apps. Said it supports all android apps.

But it not supporting hotstar app, not able to install flashplayer even. If that is the case i would have gone to a lower version which supports youtube only. No any benefit with this...

I usually not a fan of Reliance. Since My friend suggested me Reliance digital has better appliances models I went there and bought XXX (for Rs: 32, 000+) only to receive the worst customer service ever.

1. No sincerity
2. Lacks commitment
3. Does not care about customer.
4. Never bothered to address customer issue.
5. Not giving proper information.

I would never ever go to Reliance...

I have purchased a LED TV worth Rs. 35000/- from Ashoka Electricals Rajapark Jaipur on 30th March 2017. I paid the entire amount through my credit card. But the dealer denied of the payment and asked me to pay in cash, said that the amount has not been credited to his account and would be refunded to my card in 24 hours. So I paid the amount to him in cash. But still after 7days the amount has not been credited to my Card but the purchase...

I had registered complaint regarding AC not operating properly on 27 th march and still date your Maintance team is unable to resolve this compliant.

And not even taking pain to attend the call back inspit of every day followup .

At each time I had got falls commitments like technician is on the way and will be reach in half an hour and resolve the issue...

Dear sir, this is with reference to wrong product (Ac) sold to me. I have purchased lg jsq18ptxd ac from reliance digital, shipra mall indirapuram branch on[protected]. When the ac was delivered ie on, we realised that it's not 18ptxd. It was jsq18apxd ac. We contacted the reliance digital he not solve proper issue. Customer rahul mishra dated: 05.04.17 please resolve the issue on top priority regards rahul mishra[protected]/[protected]...

I had taken 3 resq plans for my AC's on 20th December. Accordingly i raised a service request for servicing my AC's around 11 March. Whilst 2 AC's have been serviced after numerous calls to your call center, the fate of 1 AC is not yet been attended even after several calls to your call center. Apparently gas has to be filled and the service technician keeps promising that they will send somebody for removing the AC which never happens.br...

I purchased one ac last year 7 th April 2016... Even within 1 yr, there is leakages in pipe and no cooling happening..

I have been calling customer care since last 7 days and lodged complaints 4 times. Every time, same response. 'we will attend in 24 hrs'...first of all nobody gives any damn care to any such complaints...

I did a mistake buying from Reliance a bloody Tata product. Both are equally bad...Now Tata...

We had purchased Voltas a c on 28th March, delivered on 29th and installed on 30th. After completion of the work, it was found that the remote is faulty. The person came for installation asked us to take this to Reliance digital store from where we purchased the a c. But we are told by the floor manager madam that nothing can be done from here, and she herself booked complaint at customer careand gave us complaint registered no[protected],...

Your team has got a horrible service.I am waiting fir more than a week but stil my AC installationjas not been done.
Firstly I was asked to arrange for a ladder since your technicians could not, as if it is the responsibility of the customer to arrange things and now when even I have done that, the techinician doesnot have the time to come and install.
Such pathetic service I have never seen....