Reliance Digital Complaints & Reviews

I went to get a jio sim at Reliance digital bokaro steel city
They told me sir buy a 4g phone from us then only we will give jio sim for your samsung on8 mobile and 1 sim for the mobile you buy from us
If you buy a mobile from us then only we will issue you 2sim one for on8 and one for the one u buy from us and if you dont buy from here you will not get sim for our samsung on8

That to do
A response will be appricated

Regards
Syed
[protected]
[protected]@gmail.com

Hello Sir,

I have jio sim and bar code ready for activation, but reliance digital store refuse to activate the sim, there words are either i have to purchare LYF phone to get jio sim activate instantly or you have to came after three days to get you jio sim activated.

They have activated one sim in front of me who purchased LYF phone..

But they refused to me by sying the person is not available who activate the sim.

This is clear indification a customer is meant nothing to them

Location: shastri nagar E-51, new delhi-110052

Regards,
Jaspreet

Dear sir,

I have visited three reliance digital store in bhavnagar (Gujarat) today morning.

But i returned from there with lots of disappointment as i was refused to given a jio sim card from all three store. They said to come after monday or tuesdy.

When i asked them what if i buy a lyf smartphone, then they replied very happily that you can get a jio sim if you buy a lyf phone.

So, i want to ask you what kind of policy is this?

If your digital store can not provide jio sim on a very fine working day then what is the benefit or use of this so called jio promotional scheme???

Thanks and regards,
Mohit joshi
[protected]

Baba communications road no 1 vivek vihar hanuman nagar patna 20 realising rs 400 per gio sim from customer and harassing the customer regularly on each everu date andalso not giving after sales service
Further selling mobile hand sets of chinese as well as reliance at the rate ofblack marketing.. Police has earlier raided his shop for illegal business but he is selling the sim of gioat the rate of black market.
Raj kumar singh vikram
Advocate
Patna high court

I bought a mobile router from your store caled Sanjay Telecom main bazar Nabha on 23/10/2016 after purchasing i relised we were given the old version router i went back to the shop withen 10 mts requested for newer version router
he said it will take 3 to 4 days to cancle the bill before i could give you a new version
i am still waiting so for for replacement or my money back i have NOT used the dongle . Store guys are not very helpful keep making excuses
Please can you help to resolve the complaint as soon as possible
My contact no [protected]

I would say a very very bad service from reliance I order a refrigerator on Monday 24th October and the fridge is still not delivered to me.. on the bill the delivery date is 25th October but it's still not delivered today is 28th October...when call at the store on 26th oct to know the details of the fridge the person is telling me that the driver will call u...was so pissed they can't even tel you or give you the tracking details...

We bought an AC including installation charges to place in our home, but they did not come for the installation so we called many times to Reliance Digital Subhash Road in Anantapur. After 7 days they came but the technician was in a hurry placed the AC in the wrong place. We told him to move it to the correct place and he asked 2400 Rs for the extra work to be paid to him, not to Reliance. We complained to the shop but incredibly they said that the technician was right and did not help us. The installation was not finished despite calling the shop many times they say they are not responsible. We demand a AC technician to come and complete the installation of the AC

This is to inform you that your store located in masoodpur, vasant kunj, new
Delhi has poor staff who is poorly handling the store with zero value to their customers and zero customer satisfaction. The staff has too much attitude that they straight away denies to buy products from them.
Please take it seriously about this particular stores staff.
Even for reliance free sim they are selling it in black. To others they keep telling the server is down. Since 15 days their server is still down. They ask to come in evening if you go there in morning or they ask you to come in morning if you go there in evening.

In marathalli reliance digital none of them giving respect to customer

As they thinking that we are the not customer and they behaveing like roughly please take the action for this I don't want to mention I want to share the personally

Pls because of those 4 stupid u will lose the customers I am the permanent customer reliance digital but now I am not willing to buy anything digital

Pls suspend or giving punishing those in front or else I will fb

One of the idiot is sitting like raja behaving like stupid pls throw them or dismiss it will spoil in whole thing we will do those thing I will share this my friends should not buy anything reliance disgutal

I need this to be done

Pls manager to contact for this problem

Especially four stupid nonsense should ask sorry for that with me we four them to buy electronics good we have evidence everything with

Pls do the need full

I karthik reddy valluru, resident of hyderabad.

I was looking to buy gift cards to my whole company, i have gone to visit my local reliance digital showroom. Which is located near sr nagar statue, hyderabad.

Reliance express mini, opposite to andhra bank.

I stepped in to store and i have questioned for the gift cards, i dont know in what mood he is.

He is asking me who are you? Still didn't have any deal or any thing.
I again questioned him why you need my details.
He irritated me like any thing.

I warned that i will complaint to higher officials, he said whatever you want to do you can do.

My question to reliance digital is:

how come a non local guy is a manger to a brand showroom? He doesn't know local language.

don't you train your managers to respect the customers?

His name is sujinder singh, he said he was relational sales manager and iam not clear whether details he said to me are true.

Now i have changed my decision and i was going to buy amazon gift coupons, which is going to cost a million or more.

You are loosing business with these kind of attitude guys

Few days back i got below mail which seems to be scam as i had written mail to reliance nodal officer and customer care in way back, that is in 2011 regarding this problem. It was sorted out then why such notice after 5 years, please check if this scam. i wonder if it was government body why the mail is coming from gmail and why not from official ID.
Moreover, I have already paid all dues.
I am so pissed of with reliance that even if whole india is running to get your JIO card, i am still not opting for it.
And be assured, even if you provide free service life long, i will talk any of your service.
content of mail as below.


APPENDIX – M
Notice U/s 20(2) of Legal Services Authorities Act, 1987

DATE 13/10/2016
From,
The Secretary,
Pune Suburban District Legal Services Authority,
District Court, New Building
Shivaji Nagar, Pune – 411 003.

AMIT KALE
FLAT NO 208 BLD GT B/6 SONIGRA KESAR S NO 207/1/1 KASPATE WASTIN
WAKADEPUNE
CAF No[protected], MDN No [protected]

Ref: - Pre-Litigation No LK/OCT16/Z1 72014 of NOV 2016.
Subject: - Proposal of Reliance Communications Ltd, for presenting your dispute with regard to outstanding billing amount of CAF No[protected], MDN No [protected] before the Lok-Adalat for determination.
Sir/Madam,
Apropos to the subject mentioned above, you are hereby informed that, the Applicant Reliance Communication Ltd, Pune with regard to the outstanding billing amount of Rs 725/- has arranged an Pre-Litigation Lokadalat on Saturday dated 12/11/2016 at 11.00 AM to 3 PM. It is contended that you have availed Services of Reliance Communications ltd, but failed to pay the above mentioned billing amount. The particulars of which are as under:-

1. Type of the bill :Telephone/Data Card service rendered.
2. Name of Customer : AMIT KALE
3. Total Outstanding amount : 725 /-
Please pay the same on or before[protected] to withdraw the case
Taking into consideration the aforesaid contentious issues, it is expedient for referring your matter at Pre-Litigation stage to Lok-Adalat u/s 19(5) (ii) of the Legal Services Authority Act, 1987 for final determination. Hence you are requested to remain present in the Pre-Litigation Lokadalat, which will be held at District Court, Pune on 12th day of November, 2016 and get resolved the matter.
Treat this as Most Urgent.
Pre-Litigation Place, Time & Date:
Dist Court Building, Shivaji Nagar, Pune – 411 005
On Saturday 12th November, 2016 at 11.00 AM TO 3 PM

CHEQUE / DD TO BE ISSUED IN FAVOUR OF “RWSL A/C RIS “[protected]"
and despatch to the following ADD:-
Reliance WebStore ltd
Bldg B 18 Office No A1, Kubera Park Society
Beside Fakhri Hill Soceity Opp. Salugther House
Near Lulla Nagar Chowk Kondhwa Pune 411040

FOR PAYMENT THROUGH NEFT
Account Name Reliance Webstore Limited
Account No. [protected] (Current Account)
Bank Name Standard Chartered Bank
IFSC code: SCBL0036084
After making the payment, please provide Bank Name, UTR code / Transaction Ref No. with Snap shot of the payment.
By Order

(Secretary, Pune Dist Court)

Contact No: IRFAN [protected] (10.30 am To 1.00 pm & 2.30 pm to 5.30 pm)
E-mail ID cro.[protected]@gmail.com
NOTE – This is a computer generated sheet, hence no need of signature.

The following issues were faced by me when i visited '"reliance digital - velachery show room"" on 21.10.2016 :-
1. I went inside at around 7.15 pm and there was nobody to attend to my requirement for the next 10 mins.
2. The sales executive who attended me was an amateur he had no knowledge about the product nor did his superior mr. Rasool.
3.I asked for a tablet with a good screen resolution of 1280 x 720 but they suggested me to buy iball snap 4g2 and insisted that it had the same resolution.
4.But i was doubtful on looking at the inbuilt video.Since there was no wifi facility available in the store, the demo piece present there was totally useless. But since mr. Rasool reassured me after i waited for more than an hour i had no other option than to buy the same.
5.They further delayed at the billing point and the billing person was missing. Finally they opened the gadget box inorder to fill up the warranty card there itself and finally i moved out at 9.10 pm.
6. When i took it home and checked it with my home wifi with an app, the resolution was horrible. Images were very bad and were breaking. When i checked the specification of the same device online, it was completely different. It was just 1024x 600.
7. When i called back i was not responded to properly by mr.Rasool. He blindly told me that the gadget could not be replaced or refunded even if it is untouched. After i said i would lodge a complaint, he asked me to bring it and will check with his seniors what can be done.
8. I took it back the next morning and again i was asked to wait for around an hour then he told me that he would update me the same evening
9. Evening he called me and told me they would deduct 10% of the total value of the tablet for which i totally was reluctant. Why should i pay rs 750.00 for their mistake ????
10. I could have very well bought a tablet of my choice through online shopping but since the delivery time was 2 days and i wanted it immediately i went to reliance digital hoping for a better service which was proved wrong by your untrained staff.
11. Now, i have the bill copy with me with the return of the device in good condition mentioned on it with date and time signed by mr. Rasool.
12. Finally, now i request to be refunded at the earliest !!

I Purchase HTC M9+ mobile from Reliance Digital, Gulmohar Cross Road, Andheri West on 8 Jun 2016.The mobile was sold me specifying the display item. Hence they have given my big discount. I was specially told that its a new item and having full warranty from service centre of HTC. There are some problem in the mobile, hence I went to service center for repair. I was surprise to note that the particular mobile was a repaired mobile and warranty of mobile is expired this month.The mobile was used mobile and they are issuing invoice for used mobile. Reliance Digital is a big organization and I believe on the fact given to me. The mobile was given to me in full box having warranty paper. I went to show room and there is no response from them.

Manjit Singh [protected]

I have never experienced such a bad behaviour in any other place except Reliance Digital(Address: 403, CMR Road, Jalvayu Vihar, HRBR Layout, Kalyan Nagar, 3rd Block, Kammanahalli, Bengaluru, Karnataka 560043).
Very worst in listening customers enquire and not even answering for it. Doing their works and using mobile phones without even seeing the customers. If the company has such kind of employees surely no one will enter inside. I have visited exactly 4 times there till today. All the times the employee service is useless. I have decided not to go there again. Please check the employees for their behaviour. Don't allow persons with this behaviour that to in customer service.

I bought Jio Hotspot router with sim accompanied, though my SIM activation process successful, I was never able to connect to their network. Based on their tele customer care advice, I have submitted router for repair, but they never came back to me with resolution though I waited for 15 days, its alomost 45 days still I yet to get proper update. Not they started saying router not in stock they can't give replacement.

The reliance digital branch in kaikodanhalli in Srajapura Road.

Dear team,
I have purchase samsung washing machine with reliance digital - virar west.
I have received damage product at my home on dt.16/10/2016
I have call reliance team but till date they have no idea about this product next delivery.
Please replace product as soon as possible.
—
Dear team,
Very poor service from reliance digital til l have not got my new product replacement. i have purchased product on 15th oct from virar store and product deliver to me was defective. i hope i will get product within 2 days. but now its 22oct still i have not got my product. will not visit virar reliance store. your unhappy customer.
—
Reminder...

But still i have not got my product.
Will not visit reliance store. for purchase product i my life.
Your unhappy customer.

The set top box of smart card no.[protected] was replaced on 14/10/16 for which I was charged Rs. 400/- but since 16/10/16 it is not working. I lodged a complaint in 17/10/16 on 18th when I called the operator said it will be attended within 24 hours, nothing happened. I again called on 19th, the operator said a new complaint will be registered as services were suspended. Anew complaint was registered on 19/10/16, since than I am calling customer care daily and getting assurances that set top box will be replaced but now tele-operators are saying that it is not in stock Please look into the matter and resolve it at the earliest.

Sir,
I have purchased two track suit on 4/9/2016 from your show room at MMc No: XX/466 Item:[protected]&[protected] at a total cost of Rs. 803/ On checking the item at home it was found that one is not suitable for me. I have returned the same on 5/9/2016 and replaced it by one[protected]. But the shop people argued me that I have to pay Rs. 100/ more as I have not bring the other which is suitable for me; to the shop. This is an absolute looting of customers. Even in any western countries they have only insisting the unsized to be returned for replacement.
I wonder if have purchased 10 items in a bill and to replace one to bring all the 10 to obtain discount is stupidest and foolishness of management. Kindly give suitable directions to the shops to stop this type of looting otherwise people will move out from your shops.
an early action in this is highly solicited
Wilson George

We are facing an issue related to panasonic waterpurifier installation.

We had purchased from reliance digital store sector 10 dwarka 110075. It was delivered on 22 oct 2016 and was purchased 21 oct 2016. Delivery complaince no : [protected]. This morning we had received sms from your end that the my installation will be proceeded by mr. Pawan kumar[protected].
We had been tracking him since morning. We feel very disappointed that we had been led down not providing any details at what time he will be arriving

Sir I brought an New samsung on 8 mobile. When I generated the barcode and went to the reliance digital Store for the jio SIM. But they told me that my barcode was already redeemed. But I never generate any barcode in this mobile.. I request you sir to give me solution how I get the jio SIM .

I request you the solution for this issue who has redeemed my bar code.
please I want to experience this technology as I am always like to know about latest tech and how to get new sim or barcode.