Reliance Digital Complaints & Reviews

This complain is regarding the hopeless 4G lte service.

My connection no. is [protected].

I was using 3G unlimited annual plan activated on Aug 2015. On July 2016 my service was barred and was told to purchase a new ₹1599/- device to activate and migrate to 4G. I did so, but since my annual plan was getting over on Sept 2016 I was informed that the same plan will continue for 2 months and then i can select any of the 4G plans.

In Aug 2016 my new 4g service was activated but after 7 days o[censored]sage the service was barred again. I called customer care, they said i have a 7gb plan which is overused and hence service is closed. When no such 7gb plan was activated, where did it come from. On the other hand i was sent a bill of ₹5513/- by the month end. Without any intimation of the plan or service, they quoted as overusage of more than 7gb and sent the bill.

After calling 100 times to customer care, who were responding hopelessly, they said my issue will be resolved but nothing happened and the service remained deactivated since Aug 2016.

Now suddenly on 16th Sept 2016, i received a new bill of ₹1495 for the deactivated service.

How loyal and justified is this???

The customer care is not ready to help and forcing to do the payment even when i had told them to deactivate the service completely.

Hi,
I am Unable to get help from anywhere. No phones are answered even after 20 days of waiting. Even reliance web site is not allowing to post the complaints. Do not know what to do.

Purchased Sim on 3th Sept 2016 from Reliance Digital Store Greater nioda Site 4, Swarn Nagri, Near Haldiram, Greater noida Product serial no.CCID[protected]. Not received any communication for activation apart from IMSI [protected]. If it takes so long to activate, why you are selling saying it will be activated in 2 days?
We are in information age and you are a digital company. Try to respect time. It won't take more than a few minutes to verify my aadhar card and activate the sim. Do not understand whether you are adequately staffed.

Please DO activate at the earliest.

santosh kumar

Mobile no. [protected]

I went to Reliance Digital at Fatimanagar on September 23, 2016. Because of crowd staff's behavior is rude.
When I inquired about JIO SIM telling I do not have AADHAR card, they said AADHAR is mandatory. I said I have Election Card and Passport for name and address proof. They did not listen to me.

The Supreme Court of India said AADHAR is and cannot be made mandatory. Reliance is clearly disobeying the court.

Kindly provide me the JIO SIM without AADHAR card

Hlo sir mera nam prince h me jb aapke store pr apne rilayance sim ki jankari lene gya tha pr jese hi andar jane lga to dhkka dekr bolne lga ki jio sim 5 oct bad mipegi or gate bnd kr liya jisse bhut jyada bura lga sir bs me yh khna chahta hu coustember coustember hata h sb ka samman krna chahiye or unhe meri puri bat sunni chahiye thi me phli hi ar gya tha rilayance digital store pr mujhe nhi malum tha ki esa vyvhar hoga ...

I complained earlier also but you never solved and can't give proper answer. Please provide me a jio sim at reliance digital store in ajmer Rajasthan. On 22sep I am go to reliance digital store store but they can't provide sim to me and they said if I paid them 500 rupees then they give me sim instantly. Many people said they took money from customer and provide them sim. This is cheating, mukesh ambani said that this sim are free but he not provide sim free. Workers of reliance digital store employees easily make money for selling this sim in money, this is corruption. Address of that store - reliance digital store, shastri nagar ajmer Rajasthan and reliance digital store in cine mall ajmer Rajasthan. My no. [protected] please solve my problem and provide me only one sim.

I bought aquagaurad ro water purifier from reliance digital with resq plan of service in jul-2015. I raised compliant to their customer care on 11-sep-2016 as the machine altogether stopped working. Today is 23-sep-2016. And still no technitian shows up. I called their service center almost everyday. Spent money to buy water. Spent money to finally call eureka forbes people to get the issue fixed.

Reliance is the worst service provide industry. When they sold me so called resq plan they shows that they were the best and attend to my every complaint.

Hi Team,

I am a JioFi customer. Its very unfortunate that i have to contact you for Data consumption and connectivity related issue as Jio provides a high standard and hope for digitalised India.

2 Days ago, my plan was migrated from 'Preview Offer' to 'Welcome offer' reducing my daily consumption limit to 4 GB. It's not that i am a heavy downloader but the speed at the end of 4 GB is unbearable and not justified and hinders my business and productivity.

Please migrate me back to "Preview offer" which i am eligible for as per your promise. I am happy with my data till 9th september rather than welcome offer till 31st. I am not even complaining about a speed slower than what i was promised but lower data is simply not acceptable.

Thank you so much.
Regards,
Harsh
Jio Number- [protected]

NB-I tried raising a ticket at Jio account page but that doesn't seem to work.

Service of air conditioner (Make : carrier ; cin no: u01100mh1999plc120563)

My above said ac is displaying an error code "ec" & it stop working, (On sunday 04.09.2016 - noon)

On 08.09.2016 the said ac is un-stalled by left at my place.
The ac is picked on 13.09.2016.

Since then i am not aware what really happened to my ac. Worst responce from customer care. No information is provided till now. Worst mail replies. No one respond.
Mail send to : [protected]@ril.com, bm. [protected]@ril.com, cshead. [protected]@ril.com all remail un-attended since??

Anil kumar verma
([protected])

I purchased jiofi device for INR 2000/- because they are offering unlimited 4g data sim till 31 dec.

However till date it hasn't been activated by sector 9 store panchkula.
Moreover they are saying that my form has been rejected because they are filled up wrong details.

Now they are not even giving me new sim, new form nor returning money for jio wifi device.

pls help me

Reliance digital retail limited - reliance digital - vivyana mall, thane west - worst experience and fraud selling

On 13/9/16 i have purchased sony home theater, but in spite of several reminder and complaints, product not delivered to me. Also lodge the compliant with customer care, but they also closed the call without delivering the product. Its a horrible. I already made the payment for the same.

Hi,
myself rajaram gawade, from pune.
Documents submitted 25 days back and sim received from retailer with phone number [protected] on the same day.
But as on date sim is not activate. On inquiry with executive from Jio store but he not take initiate about these.he is simply ignoring.
Kindly give direction to competent authority and activate my Jio Sim.
activation is awaited.

Dear team

I have got the reliance jio sim on 20.09.2016 using my aadhaar card number and using my finger prints (Ekyc), but still my number is not activated till now.
I herewith attach the photo of my jio sim card cover, my mobile number, iccid number, imsi number.

Kindly do the needful at the earliest.

Regards
Arunkumar a
Mobile number: [protected]

My name is anish kumar meena and I generated my barcode for taking new jio sim on 5sep. And I go to my near store but they come next to take sim. Then I am going to next day then they say come 15sep then on 15sep they say come to 1oct. Every time I go to store they can't provide me sim. Why they can't provide sim to us. Answer me my phone no. Is [protected] please solve my problem.

Dear team

I have got the reliance jio sim on 20.09.2016 using my aadhaar card number and using my finger prints (ekyc), but still my number is not activated till now.

I herewith attach the photo of my jio sim card cover, my mobile number, iccid number, imsi number.

Kindly do the needful at the earliest.

Regards
B. srinivasan
Mobil number: [protected]

Respected team i md razaullah permanent resident of jb gaisal po dhantola ps islampur dist uttar dinajpur west bengal. At first i take the que for geting jio sim when i enter inside the office the employee shoubhik bose very badly using slang word and he injury my personality in fornt of all local public and he giving challenge that no can take the action against him.

I bought the 39" reliance on january 26 2016 after using it for 6 months tv is not working. I have contacted the reliance digital customer care people but there was no proper responce. By doing regular follow up we hand over the tv to tirupathi service center in moth of aug 16 (Reliance tirupathi service center madhavi-[protected]). Till to date there is no responce. I have tried calling following people but they are not responce still now
Venkat vijayawada regional head-[protected]
Tirupathi cluster lokesh-[protected]

Mera coupon code [protected] he me Reliance digital store me jakar ye coupon dikhaya tha lekin waha bola gaya ki 20 din bad yaha se dusara coupon lina hoga 20 din bad me sim milega yani kul mela ke aapko 40 din ka itajar karna padega aapse newedan karta hu ki mere coupon ki sim card jaldi se jaldi dilwaye or me aapse ye bhe sikayat karna chata hu ki bahar dukano par balek se 300 rupye me turt sim card mil jati he or hamare ko hamare coupon ki sim nahi mil rahi he me.kishnaram Bishnoi sion Mumbai phone numbers [protected]

I have visiting rajarajeshwari branch reliance digital shop, rajarajeshwari nagar, bangalore from past 2 weeks for the jio sim, they are saying that they don't have stock and asking me to come next week. Are they really giving the sim or selling for a money? I don't understand what is the issue, mr. Ambani's dream is not fulfilled and this is totally flop scheme,

Dear team,

I have completed my e-kyc process for jio sim activation on 20/09/2016. till now my sim card has not been activated. please find my below details

Order number - no00000a36j5
Sim - [protected]
Iccid -[protected]
Imsi - [protected]
Alternate number - [protected]

Request you to kindly activate my sim at the earliest.

Thanks & regards
Ramesh a
[protected]

Dear team,

I have completed my e-kyc process for jio sim activation on 20/09/2016. till now my sim card has not been activated. please find my below details

Sim - [protected]
Iccid -[protected]
Imsi - [protected]
Alternate number - [protected]

Request you to kindly activate my sim at the earliest.

Thanks & regards
Kanagasabapathy
[protected]