Reliance Digital Complaints & Reviews

Address: Bangalore, Karnataka, 560067

I bought Reconnect TV on 14th Jan and having below issues:
1) Billing issue: they swiped my card twice worth of 29, 600/- till now it is not been resolved and no response from Ramamurthy nagar Branch-Karthik.
2) Delivery delay: they the delivered the product on 17th Jan(morethan 3days)
3) Installation issue: No one has come for installation, keep on doing followup
Almost I made 40 calls so far.

Feb 20, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

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Jan 20, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital.

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Address: Parbhani, Maharashtra, 431401

I have purchased Reliance JioFi router device for 1999 from Reliance Digital in parbhani on[protected]. Though the Jio sim activated and device is showing full network while connecting wifi it is showing that my account balance is exahuasted. I have not used a single byte of data from the device since purchased. My Jio sim number: [protected]. Please help me to resolve my issue.

Feb 20, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

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Jan 20, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience. Please call the Jio customer care team on 199 (From Jio no.)or[protected]From any other operator) and the team will assist you.

At Your Service,
Reliance Digital

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Address: New Delhi, Delhi, 110045

I would like to share that I bought Jacket of Oner brand from Reliance Trends Sec 10 Dwarka but after one time use I found that there is bobbling in my jacket. This jacket cost me 3000 RS and I did not believe that with this cost I still facing this type of issue. As I bought this jacket from Reliance trends so currently I do not have my bill receipt as after using jacket I dispose that bill but after one time use when I realize that I should return this so due to missing of bill receipt I was unable to return the same. Please take any action on this as I can not accept this type of jacket with this much cost.

Reliance Digital customer support has been notified about the posted complaint.

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Pushyanth Pushi

from Bengaluru, Karnataka

Jan 20, 2017

Untimely and negative response from reliance digital Tumkur, regarding exchange of Bomann vaccum cleaner

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Reliance Digital Customer Care's response, Jan 20, 2017

Verified Support

Dear Valued Customer,

Kindly elaborate your query for us to assist you better.

At Your Service,
Reliance Digital

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Address: 560020

At Reliance Digital, Mantri Mall, Malleshwaram, Bangalore, I have paid
Rs.1, 14, 000/- towards TV, Fridge and Washing Machine of Samsung make
on[protected].

Till date there has been no response at all and no intimation or message on delivery is made.

I am really worried on this.

Can you kindly help me in delivery of the items, immediately.

Feb 22, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

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Jan 19, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: Warangal, Andhra Pradesh, 506002

Dear sir i am purchasing r connect washing machine 2 years back am also pay 3 years insurece but now machine was under repair it drain water switch not working and some servicing also wanted please send ur reprsentator as soon as possible. Below address. Ch rajashekar h no. 3 -35. Bheemadevarapalli dist. Warangal district. Phone no [protected]. [protected]

Feb 18, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Jan 18, 2017

Updated by suresh342313 Send urgent as soon as possible

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Jan 18, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Thank you for writing us. Our team will soon get back to you.

At Your Service,
Reliance Digital

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Address: 688531

Hi,
This is to inform you about the poor customer service from your end. I had been your customer for the past six years. My smart card no is.[protected]. I had registered a complaint on[protected] with no[protected] for signal loss.

The very next day one engineer( Mr vishnu [protected]) had called me and said the issue will be resolved in the next day. On second day another man had called me and said as there is no service centre in alappuzha for Reliance he need service charge in cash. As I am not ready to pay cash, i had discussed the issue with your customer care executive Mr Rahim and with his senior Mr Sajin also.

For the past fourteen days after complaint registration, there is no move for solving the issue and till now it was not solved. It's a big shame for a Country wide operators like you. For the past one month this issue exists and I have registered a complaint too. Somehow it was cancelled and we are paying you without any gain and in addition to that your engineers are asking for service charge also .

If this situation exists we are forced to change the operator.

Feb 18, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

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Jan 18, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Your request pertains to Reliance Communications, which is a different entity from Reliance Digital. Reliance Digital is a consumer electronics and appliances store.

At Your Service,
Reliance Digital

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Address: Rewari, Haryana, 123401

Website: Www. Reliancedigital.in

We hav already been a loyal customer of reliance digital since long... We recently ordered for bathroom gezar from rewari riliance store and the salesman at the store misguided by sugetn 3 litre gezar wherin minimum of 10 literes of gezar has to be used for bathroom... After our complain the salesmanager umesh and the salesman denied n were instead being rude with us followed which manager assured us he would return the wrong gezar but next to next day he said he dint get approval latr just blinded us by sending for recheck of gezar which is not testing problem rather the wrong sugestion by salesman.. We r surprised by the reluctancy and bad service of the mangt at rewari reliance store which we never faced at any other store of reliance in india... Kindly luk into materr soon and refund our money back.. ..

Feb 19, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

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Jan 18, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital.

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S

Shri Das

from Bihar Sharif, Bihar

Jan 18, 2017

I have purchased RO from reliance digital gaya one months ago. Its not working please change my Kent RO.Electricity Power is not coming to RO.

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Reliance Digital Customer Care's response, Jan 18, 2017

Verified Support

Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital.

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Address: Bangalore, Karnataka, 560086

Website: www.reliancedigital.in

Hi on 1st of this month that is on 1-1-2017 I purchased a Samsung double door refrigerators at Reliance digital N D Elite Near Modi hospital Basaveshwara Nagar Bangalore. Upon purchasing refrigerators I got offer to buy V R Glass of shinecone worth Rs 3999 to Rs 500. But later I thought of cancelling that V R Glass purchase but those store people didn't cancel at all . They said to buy it forcebly. Even then I brought it . It was due to deliver. I got it on[protected]. When I saw it . It's of worst quality. If I wear it I may lose my eyes . So I wanted to return it back and get my money credited to my account. So please raise a complaint so that I can return it to respective store and get my amount return. It's of no use and not worth of even 500. It's harmfull to eyes. That day only I requested store people to cancel but they didn't cancel it

Feb 14, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

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Jan 10, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: 500072

Website: t.justdial.com/Hyderabad/Reliance-Digital-Xpress-Mini-%3Cnear%3E-New-Sumitra-Nagar-Baghameer-Village

I have visited reliance digital xpress mini store located at Vivekanda Nagar kukatpally main road. I have visited for jio sim and I was asked to wait for 2 mins to serve the customer who came to the store after me. I had waited for 15mins and asked the store keeper to provide me the sim as I am getting late. Then he rudely told me, u have to wait for 30mins or go to the other store because he is showing mobiles to the other customer. Then I told him, as I came first u have to serve me and the response I got from him is really shocking.. he told if I give jio sim I won't get any money, but if I show this customer they will buy mobile and I will get money. So wait for 30mins or go to other store. Such a stupid irresponsible person and the response he gave to me. Jio sim is also a product offered by the Reliance, I don't understand if anything is provided for free, there won't be any importance for the customers who are getting them???

Feb 10, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: Cuttack, Odisha, 753014

Website: [email protected]

I have purchase reconnect led 43" there was a problem in audio jack for external sound system, I have already two times complaint register but technician not handle this type of problems.
So pls solved this technical problem, otherwise I'll take legal action and lodge a consumer case
Reconnect led Purchase date[protected]
Registered mob no.[protected]
Thank you

Jan 8, 2017

Complaint marked as Resolved

Thanks for resolved my problem ðŸ‘

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience. Our team will contact you soon and provide necessary assistance.

At Your Service,
Reliance Digital

Verified Support

Jan 08, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

We are glad to know that your concern has been addressed and resolved. Hope that you are satisfied with our service. We will do our best to ensure that your next experience with us will be good and you will not face any more inconveniences. Here’s looking forward to your next visit at Reliance Digital. Please let us know if you have any further queries that we can assist you with.

At Your Service,
Reliance Digital

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S

subodha007

from Kashipur, Uttarakhand

Jan 8, 2017

OK I'm satisfied to ur service

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Address: 400708

The Reliance digital TV service charged within 10 days even after customer care person informed. Service charge will not applicable. Due to improper setting of Dish position frequently changed and fitment loose may cause this will happened. My account deducted Twice Rs 175 each. I request you to return my money in my account. Card no.[protected] Date 5.1.2017

Reliance Digital customer support has been notified about the posted complaint.

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Jan 10, 2017

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns. However, request you to provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

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Reliance Communications Customer Care

from Mumbai, Maharashtra

Jan 11, 2017

Dear Customer,

Our customer service team has informed us that your concerns have been addressed. Let us take this opportunity to assure you that we strive to provide you with the best of our services, at all times.

Regards,
Reliance Communications

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V

Varshaa Naik

from Bengaluru, Karnataka

Jan 16, 2017

Reliance people have cheated me by giving a demo model. After 13days of purchasing HP laptop 13 s102tu, the internal Hard disk is corrupted. I want a replacement. I'm not satisfied with the service.

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Address: 507001

Website: www.reliancedigital.in

I purchased micromax Tv on[protected] model No 4950k2330. Res plan no.[protected].
Sales order no. H18.RH012 from Reliance digital store at Khammam Telangana state.

RCP period start date[protected] end date[protected].

My TV not working.
Please give device to me

My registration mobile no. [protected].

May 11, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Jan 06, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital

Jan 18, 2017

Updated by PrasadTimes Namaskaram
Reliance technician came to my house saw my Micromax tv. He told me panel or display problem.

Someone called me from Reliance, Micromax Tv panel not available in store so he give money 50%.

I don't believe on Micromax company, i believe Reliance Brand so I purchased micromax TV from Reliance digital store Khammam with 3 years extra warranty. What is use as a Reliance costomer.
Hence I request you kindly arrange new Micromax TV same model.
Otherwise you cheated me.
Thank you

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P

prasad times

from Hyderabad, Telangana

Jan 29, 2017

Dear Reliance digital Team
Sub:- About Micromax Smart TV panel problem.

Sir/madam.

I am not happy for your service.

My first complaint about Micromax Smart TV on 18th January 2017.

My second complaint about Micromax Smart TV on 18th January 2017.

This is third complaint Micromax Smart TV.

You are not solve about Micromax Smart TV till today.

I request you kindly arrange New Micromax smart Tv or Micromax Tv panel as soon as possible.

Thank you.

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P

prasad times

from Hyderabad, Telangana

Feb 2, 2017

Dear Micromax Team,
I very upset after buy Micromax TV 50K2330UHD on dated 19/08/2015 from Reliance Digital Store Khammam Telangana State pin 507001 @INR 53, 121.5 9/- Tax 7668.40 .Total amount 60, 790.1 and extra two years warranty till 18/8/2018.

As a customer i preferred Micromax on other brands so I feel that I am basically a customer of Reliance Digital not a Micromax,

Reliance digital is only acting as a Retailer not an OEM, so I am feeling that i have done a blunder while buying Micromax that is from Reliance Digital Store, As your channel partner Reliance digital is making fool of your genuine customers .

TV expert from Reliance Digital for visit and check the problem on dated 08/01/2017. He (Mr. Parameswar from Reliance Digital Khammam visited and told me that TV panel not working.

Reliance store manager advised me replace to reconnect Tv 4801 model, because panel are not available in Micromax company.

Some called 80 percent return on total amount.
Some one called rell 4303 tv replace of old tv. They are playing like this.

NOT SATISFIED.. WILL NOT PURCHASE ANY THING FROM HERE IN FUTURE.

POOR POOR SERVICE.

As a Reliance Digital customer i requestly ask you replace Reconnect 5502 Tv of old Micromax smart TV 50k2330UHD. This is correct as human being.

I am really very Upset that in only 16 month time the main panel of LED TV got damaged it shows the quality of Micromax LED TV is very substandard,
Well I sincere request you to please look in this matter and register the complaints of your customer

Regards
One of Reliance Digital Upset Customer
Ch.prasad
[protected]

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Address: 500047

Website: www.consumercomplaints.in

Hi

I've given a complaint to Reliance Digital about my TV not functioning and no display after completion of 13 months . We have RESQ care pack from reliance additional 2 years and keep on chasing them and there is no update from them.

Finally after 18days, they have collected the TV for repair (on Dec 30th) and there is no update as on today 5th Jan 2017. I've given lot of calls and mails and not responding properly. IT is very poor response. Please advise.

My Complaint /Job Card number [protected]

Regards
Hari

Feb 7, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,
Reliance Digital.

Verified Support

Jan 05, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Your complaint has been registered with us and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital

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Address: Chennai, Tamil Nadu, 600073

Sir,
I have purchased a Jio SIM on 01/01/2017 and my JIO mob number is [protected]. I have inserted the sim to my newly purchased mobile LG Phonenix 2 (Purchased from US) Model K-371. It shows tower and Jio 4G, but LTE is not displaying. I tried for voice call, sms. It is not responding. Similar Phone, my relative is having and JIO is working in that phone. The specifications are Technology:GSM/UMTS/LTE; Network:GSM/UMTS/LTE;
Frequencies:GSM 850/900/1800/1900 MHz, UMTS 850/1900/2100, LTE Bands 2/4/5/12/29; Data Transmission:LTE, HSPA+
I shall be grateful if you could kindly make my sis activated to work in my LG Phonenix 2 mobile phone.

Regards,

Feb 6, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

We regret the inconvenience caused. Please call on our Jio toll free number[protected] and our team will help you.

At Your Service,
Reliance Digital.

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T

Treasure House

Feb 15, 2018

Same problem... What was the solution? Do we need to set apn n then use jio 4g voice app or calling will work without app?

Reply

Treasure House's reply, Feb 15, 2018

Data working but not calls..

Phone is LG Phonenix 2 (Purchased from US) Model K-371.

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Address: 641004

The aquaguard product is purchased on nov18 2016, till now (Jan 3 2017) not yet product is been installed. Assigned technician is not picking up call after dec. So i decided to go with reliance customer care, registered complaint with them on 14th of december 2016, from the date no one has been assigned for installation of the product. Tried calling then twice, thrice a week. They will say the product will be installed today and tomorrow goes on till now. Too many escalation, too many calls fedup with making them call. Even spoken with service center manager, that also saying the same. Now they not even picking up the call and switched off most of the time. They not even allowing me to return the product. I need a solution will the installation be done or else accept my return request. Product purchased with reliance digital, funmall, avinashi road, coimbatore. Please help me to some this issue. Thanks

Feb 3, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

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Jan 03, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Pargat Balbehra

from Bathinda, Punjab

Jan 5, 2017

Please refund my fulll payment
Dish no.[protected]
Contact number [protected]

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Address: Prakasam, Andhra Pradesh

Purchased washing machine at ongole, ap, delivered to our place at our cost. No one is coming for demo and installation. Now saying that it is chargeable. At the time of purchase, they told that its free. But now saying that we are unable to install and do whatever u want to do and telling that in a most irresponsible way. Is it the u treat ur customers. Very bad experience and they are offering me a free suggestion that you can complaint at consumers court. U wasted my time and money and I lost faith on you.
Relationship I'd:[protected]

Feb 6, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

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Jan 02, 2017

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital.

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Pargat Balbehra

from Bathinda, Punjab

Jan 5, 2017

Reliance Digital — Visit service

Please refund my fulll payment
Dish no.[protected]
Contact number [protected]

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Address: 226010

Purchased a laptop along with which they gave a 32GB USB Drive free which was faulty. When I took it back for replacement, they refused to exchange the pen dive or provide any help of sorts and were very rude. When I insisted, they had me running from pillar to post and were extremely unco-operative. Customer Service Desk Person named Alok didn't know how to talk to women and had the audacity to tell me I was was wrong. I won't recomend the WAVE branch of Reliance Digital to anyone.

Feb 4, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

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Dec 31, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: Bangalore, Karnataka, 560100

Website: jiomoney

I am a Jio Money user and request you all not to add money to jio wallet.
I added 18k inr to my jio wallet. I withdrawn some amount and 12k is witheld by jio money. Also, earlier there was no charge for bank transfer. But now they are charging 4%+ tax. Its a complete fraud step. When I added money there was no processing fee. After adding money they are charging processing fee. Please be aware of this as I am facing a lot of issues and my 12k is withheld by jio money. I am unable to withdraw it. They are also not upgrading my account from basic to advanced inspite of submitting address proofs.

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L

lovely name

from Unjha, Gujarat

Jan 2, 2017

My job sheet no [protected] against tables given for repair/service in surat center.Last two months passed still not solve my issueand not response properly
My job Sheet no [protected]

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Address: Sri Ganganagar, Rajasthan, 335001

Website: www.jio.com/preview/jiofi

Hi Sir/Mam
I Just Purchased JioFi Device 3 Days ago, i' From Sri ganganagar, Rajasthan and I'm just getting downloading speed of 20/kb ... Please Fix this Problem . I'm not able to do my work properly .. it takes huge time to Load any Webpage of the Internet .. Please Fix it ... i Know because of huge numbersof Jio Clients we are facing these Problems But Please Fix ity ASAP ...
Looking to hearing from you soon

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Address: Meerut, Uttar Pradesh, 250002

Hello sir/mam
I purchased a cannon camera before three months from reliance digital shopprix mall Meerut.
This store cheated me as they gave me the out of warranty camera and the camera didn't work properly from the date of purchase...
I submitted the camera on the store but they doing nothing.
So, I request u to please do something that I will get my camera .
Thank you
From
Rohit Agarwal
Meerut
[protected]

Jan 27, 2017

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Dec 27, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

We regret the inconvenience caused. We have forwarded your complaint to the concerned team and they will soon get back to you.

At Your Service,
Reliance Digital

Reliance Digital Complaints & Reviews

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Reliance Digital reviews & complaints page 175

Billing and Installation issue

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Not able to access internet from Jiofi2 device

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Oner Brand Jacket Complaint

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Non Delivery of Items

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R connect

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Signal loss

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Misguide by salesman on gezar

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V R Glass Shinecon

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Worst customer service - Reliance Digital Xperia Mini at VivekanandaNagar, Kukatpally

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Reconnect led audio jack problem

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Digital TV service charges deduct Twice within 10 days

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Micromax Tv not working

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Sony Tv

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SIM not working in LG Phoenix 2

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Aquaguard installation

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About customer service for installation of washing machine

Reliance Digital — Visit service

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Usb drive

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Regarding Jio Money

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About downloading speed

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Cheated me to give out of warranty camera

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