Reliance Digital Complaints & Reviews

I applied for the reliance jio sim i got coupon code and when so went to reliance digital store at my place they said that coupon code is already redeemed and i personally not given the coupon code to any one.

Though I have purchased the washing machine on 14/8/2016 from reliance digital at ISCON Mall, Ahmedabad, the essentials kit valued Rs.1999 is not delviered to me so far. I visited many times the show room. But I was not given any kit. the email and other correspondence is as under:

Dear Sir,

At the outset, thank you for patronizing with us.

We sincerely apologize for the inconvenience caused to you.

We understand how disappointing it can be, when your expectations are not met and therefore will get back with a satisfactory solution.

We have taken up your complaint to check and get the same corrected.

Complaint No:[protected]

Assuring you of our best services at all times.

Thanks & Regards,
Abudu sayyed
Customer Support Team-Reliance Digital

From: "VK Rao"
To: [protected]@ril.com
Sent: Wednesday, October 5, 2016 1:03:40 PM
Subject: non-delivery of fabric kit to be given along with washing machine

I V Kameswara Rao ha purchased LG Washing machine from your Reliance Digital shop at ISCON Mall, Ahmedabad on 14/08/2016. The The relationship ID is [protected]. My mobile No. is [protected].

At the time of purchase, i was informed that a essentials kit will be given free of cost which is worth Rs. 1999. However the same is not supplied to me till date. I have been visiting the shop several times. I was told that I may be given iron box in place of the kit few days bank but I already own two iron boxes. On 2/10/2016 I was informed that now I cannot be given anything now and as and when it is heard from the company they will inform me at that time.

I request you to allow me to take any other article like rice cooker etc within the above cost or give me voucher or if possible give me the refund. It will be dificult to me to pursue regularly since I am transferable in my job.

Please understand my position and do the needful immediately.

The C#60075555 dt 14/08/2016

Yours faithfully,

V Kameswara RAo

"Confidentiality Warning: This message and any attachments are intended only for the use of the intended recipient(s), are confidential and may be privileged. If you are not the intended recipient, you are hereby notified that any review, re-transmission, conversion to hard copy, copying, circulation or other use of this message and any attachments is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return email and delete this message and any attachments from your system.
Virus Warning: Although the company has taken reasonable precautions to ensure no viruses are present in this email. The company cannot accept responsibility for any loss or damage arising from the use of this email or attachment."


[protected]@ril.com

On 05-Oct-2016 4:59 PM, wrote:
Dear Sir,

At the outset, thank you for patronizing with us.

We sincerely apologize for the inconvenience caused to you.


We understand how disappointing it can be, when your expectations are not met and therefore will get back with a satisfactory solution.

We have taken up your complaint to check and get the same corrected.

Complaint No:[protected]


Assuring you of our best services at all times.


Thanks & Regards,
Abudu sayyed
Customer Support Team-Reliance Digital

From: "VK Rao"
To: [protected]@ril.com
Sent: Wednesday, October 5, 2016 1:03:40 PM
Subject: non-delivery of fabric kit to be given along with washing machine

I V Kameswara Rao ha purchased LG Washing machine from your Reliance Digital shop at ISCON Mall, Ahmedabad on 14/08/2016. The The relationship ID is [protected]. My mobile No. is [protected].

At the time of purchase, i was informed that a essentials kit will be given free of cost which is worth Rs. 1999. However the same is not supplied to me till date. I have been visiting the shop several times. I was told that I may be given iron box in place of the kit few days bank but I already own two iron boxes. On 2/10/2016 I was informed that now I cannot be given anything now and as and when it is heard from the company they will inform me at that time.

I request you to allow me to take any other article like rice cooker etc within the above cost or give me voucher or if possible give me the refund. It will be dificult to me to pursue regularly since I am transferable in my job.

Please understand my position and do the needful immediately.

The C#60075555 dt 14/08/2016

Yours faithfully,

V Kameswara RAo

"Confidentiality Warning: This message and any attachments are intended only for the use of the intended recipient(s), are confidential and may be privileged. If you are not the intended recipient, you are hereby notified that any review, re-transmission, conversion to hard copy, copying, circulation or other use of this message and any attachments is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return email and delete this message and any attachments from your system.

Virus Warning: Although the company has taken reasonable precautions to ensure no viruses are present in this email. The company cannot accept responsibility for any loss or damage arising from the use of this email or attachment."

Send

VK Rao Oct 13 (1 day ago)
I am surprised to note that you have closed the complaint without attending t...

Mail Delivery System Oct 13 (1 day ago)
This is the mail system at host sidc1rmta020.zmail.ril.com. I'm sorry to have...

VK Rao
3:02 PM (21 hours ago)

to reliancedigital
Dear Sir,

At the outset, thank you for patronizing with us.

We sincerely apologize for the inconvenience caused to you.


We understand how disappointing it can be, when your expectations are not met and therefore will get back with a satisfactory solution.

We have taken up your complaint to check and get the same corrected.

Complaint No:[protected]


Assuring you of our best services at all times.


Thanks & Regards,
Abudu sayyed
Customer Support Team-Reliance Digital

From: "VK Rao"
To: [protected]@ril.com
Sent: Wednesday, October 5, 2016 1:03:40 PM
Subject: non-delivery of fabric kit to be given along with washing machine

I V Kameswara Rao ha purchased LG Washing machine from your Reliance Digital shop at ISCON Mall, Ahmedabad on 14/08/2016. The The relationship ID is [protected]. My mobile No. is [protected].

At the time of purchase, i was informed that a essentials kit will be given free of cost which is worth Rs. 1999. However the same is not supplied to me till date. I have been visiting the shop several times. I was told that I may be given iron box in place of the kit few days bank but I already own two iron boxes. On 2/10/2016 I was informed that now I cannot be given anything now and as and when it is heard from the company they will inform me at that time.

I request you to allow me to take any other article like rice cooker etc within the above cost or give me voucher or if possible give me the refund. It will be dificult to me to pursue regularly since I am transferable in my job.

Please understand my position and do the needful immediately.

The C#60075555 dt 14/08/2016

Yours faithfully,

V Kameswara RAo

"Confidentiality Warning: This message and any attachments are intended only for the use of the intended recipient(s), are confidential and may be privileged. If you are not the intended recipient, you are hereby notified that any review, re-transmission, conversion to hard copy, copying, circulation or other use of this message and any attachments is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return email and delete this message and any attachments from your system.

Virus Warning: Although the company has taken reasonable precautions to ensure no viruses are present in this email. The company cannot accept responsibility for any loss or damage arising from the use of this email or attachment."

I am surprised to note that you have closed the complaint without attending to it. I am not given the gift nor the refund. The complaint cannot be treated as closed unilaterally. I deserve proper reply. Please inform me the action taken by you in this regard. You cannot close the complaint as you like. If you are not interested to resolve the complaint please inform me the name and addtess of the person with whom I can talk. I have spent money and purchased the product. Please resolve the issue properly. Please send your reply to me to enable me to contact the person who has the authority to settle the issue properly.

V Kameswara rao

Show quoted text

Final-Recipient: rfc822; [protected]@zmail.ril.com
Original-Recipient: rfc822;[protected]@ril.com
Action: failed
Status: 5.2.2
Remote-MTA: dns; sidc1rmail020.zmail.ril.com
Diagnostic-Code: smtp; 552 5.2.2 Over quota

[protected] Forwarded message[protected]
From: VK Rao
To: [protected]@ril.com
Cc:
Date: Thu, 13 Oct 2016 12:43:19 +0530
Subject: Re: non-delivery of fabric kit to be given along with washing machine[protected]

AS on 13/10/2016 I received a message that the complaint is closed and hence they are not willing to deliver the essential kit to me.

Request: I may be given the equivalent voucher so that I can purcashe another item or I may be given rice cooker for the above value in lieu of the above kit.

14/10/2016

my email id: [protected]@gmail.com
my phone no: [protected]

Sir I have bought a new Jio sim and it is also activated and whenever I open the Jio TV it's opening and I can't view any TV shows its displaying that we are in a process of subscription of your Jio TV wait or write complaint to [protected]@jio.com and whereas all other Jio applications such as cinema and calling is working. Would you please mind it and solve my problem

Bought a Washingmachine at reliance digital Hyderabad, giving complaint for the service from 10 days daily, nobody turned up for service till date, confused not knowing what to do next.worst service, no service at all.need response immediately. Gave a complaint on 7th October 2016.i have been calling daily to the customer care. Four months back the same thing happened but of no use nobody turned up

Reliance digital store are playing foul. Even after having plenty of stocks of jio sim, the are intently not providing the sim. They are placing condition that if we purchase mobile from their store then they will instantly provide jio sim and activate it.
What kind of service is this reliance company providing? They are not providing jio sim for free. The reliance digital workers are forcing its customers to buy mobile to get jio sim.
It is really disgusting that reliance company is promoting something else and reality is so different.
Keep your jio sim with you. No longer interested in getting the sim. I just want to bring into the notice about the fradulent activities going on in the name of so called 'jio'

Reliance Digital — Micromax led/pending repair

I bought Micromax LED tv from Reliance digital 1.6 years back in Hulimavu branch bangalore. Now tv is in problem only sound coming tv display is not coming. The complaint raised on 27/09/2016.i have called several times but no response. they have not interested to attend the complaints. Every time I call, the phone is not lifting., its irritating Please help me..

I bought Micromax LED tv from Reliance digital Rohtak. After some time its HDMI port malfunctioned. Because the TV was under warranty so I sent for repair on 20 Sep 2016. Repair still pending and stand by unit was not provided even after several complaints on customer care. Every time I call, the answer is spares are not provided by Micromax and waiting for spares. Please help me.

I have purchased jio sim enabled mobile in mid week of september and generated barcode also. When i went to digital mini store on[protected] for sim they told me that sim is not there you come on[protected], i went again but they do not provided me.
Today when i went there their tone is different. The store manager's uncultured behaviour hurt me much. He even told me that he will no give sim to me.
I'm saying that they bare illegally selling sim and ignoring valuable customer. Please take tough action against them.

Respected sir,
I beg to say that today i went to market and I had put my sim card in my pocket but when i returned back to my house then i found that i had lost my sim card.that sim car is of reliance company and the simcard number is +91-[protected] . This sim belong to my mother. So, I request you to please deactivate it.I shall be very thankfull to you.

I went to this outlet to get a product which was unavailable at that moment, and because it was unavailable, the guard of this outlet told me to leave with a very rude tone and expression. When I started to ask why was I being treated so rudely, the other staff members also started to be rude and unpleasant. This is not the right way. I, being a genuine customer, deserve the right to be treated correctly according to the standards. This outlet at that time was not even crowed for their unjustifiable gestures. I am really angry because of this issue. I need answers and apologies from the respectable head of the outlet.
Why did the guard ask me to leave? Is this their home and not a public outlet? Is this not the manager's duty to respect their customers? WeDeserveBetter.

Store Details -
Store Name:
Reliance Digital Xpress Mini

Address:
Digital Xpress mini, PG 31, Ground Floor, Block C-58/15-A, Sector 62, Noida 201306, Uttar Pradesh

I have purchased r o water purifer from reliance digital store mount road (Chennai) with extended warrenty. I have been reaching out to the store representatives for the service of the water purifier from last 10 to 12days because of some issues. Its frustrating, in-spite of discussing with representatives the service engineer has still not turned up.

Purchased on 26.06.2016 from reliance digital, college square, cuttack 753003 for my samsung galaxys5 for external memory expansion. paid rs.1249 by card.
Samsung msd 64 gb evo one number.
Ean#[protected]. it was found to be faulty by the samsung galaxy service centre and advised to get it exchanged. i went to the rd resq where they also found it to be defective and kept it for sending to service centre in bhubaneswar on 16.08.2016 evening. on my repeated reminders i was informed that it has not come from service centre and assured me to inform me when it comes. on 3rd october last i got the i was intimated that this will take another week as it is not in stock. i am waiting for the replacement of msd card as i am not in a position to spend again rs.1249/- for new one.

Today i went to reliance digital kilpauk branch to purchase a double door refrigerator ; there were many staffs available, but no one attended us.in fact i tried to ask a staff to help me out and he showed no interest.. This isn't the first time this is happening, everytime i come to your store, i leave disappointed. So i decided to purchase my refrigerator in viveks which is close by. I made a purchase of 1.5lakh refrigerator. The service in kilpauk branch is the worst i've ever come across. I asked other people regarding this and they also complaint regarding the same issue. Youve got the most number of staffs but none of them are productive!

I want to complain that there has been corruption prevalent in The reliance digital world yamuna vihar new delhi- 110053.i went to purchase a jio sim but they told me that my barcode is not matching, which was not true. But still i asked my friend to generate a barcode from his phone because i wanted to catch them red handed. They again told me that this barcode is not matching. I wanted to take this issue to reliance customer care and asked one of The employee to show his i card but he refused to show me The card. And started abusing me. Then one employee showed me his i card and told me that do whatever you want. This kind of behaviour is not acceptable in a company like reliance.

So i kindly request you to look into this serious issue of corruption and unethical behaviour on The part of employees of reliance digital world which is in yamuna vihar delhi - 110053.
One of The employee Name was parminder kumar. I also have a letter signed by him in which he accepted that there has been some error while matching The barcode

Kindly look into this matter as soon as possible.

Yours faithfully
Deepak choudhary

I have bought new jiofi router from reliance digital store 10 days ago but they still doesn't give me jio sim.
or mujhe rojana bol dete h kal milegi, aaj nhi h.
me 10 din se unke chakar laga rha hu kyo ki wo router bina jio sim k kisi kam ka nhi h. jabki unke pass sim us din bhi thi jab mene router liya to bole ki aaj server me problem h or ab bhi kbhi hoti h to bol dete h server me problem h
please solve my problem

Sir recently i purchased reconnect 39" tv led in reliance digital show room in cmr shopping mall visakhapatanam andhra pradesh. Not coming for installation. After two day's tv was not working. I complaint customer service center they're telling mother board problem. But only two days working tv problem in mother board. I am not interested in the tv so please re place with new one i am asking in show room they telling u ask service sing center. But they are not agree to replacement with new one. Please resolve my problem. I hate that tv reconnect tv customer care also not responding. Please rectification my problem. Otherwise i am published to all customer s and media for bad service and therty appliances are selling in reliance digital store s. K jagadish kumar cell no [protected]

Kanchandc on oct 9, 2016
I have purchased r o water purifer on 30/3/2014 from reliance digital store moggipair (chennai). after d 3rd month d problem starts initially the service people did come and did d need full from than every part has been changed and wen the first yrs of warranty was to get over it was asked to go for an amc for 2yrs, i went for it than my problem increased with ro as well as reliance service and staff with no response from them i went personally with d machine to their service station and to consumer court. they did d repair but after a month again d same routine of calls and no reposenes starts...
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They have taken my rs.27, 460 for this laptop on 2/10/2016. Didn't even give me a bill or the product. They did not tell me that they were selling me a display piece. When i refused, they are delaying by saying 2 days, 3 days we will give you a new laptop. Today they told me it will take 10 days. I am stuck with these people.

Now i need a refund asap.

This company is simply cheating.

I am a serving defence personnel so I get posted from one to another place frequently. I registered for AADHAR Card when I was posted to Haryana and now I am serving at Gwalior, Madhya Pradesh. When I went to your Digi store to get Jio SIM, they told me that your AADHAR is not registered in MP state so you will get JIO SIM in Haryana only. Now I have to go to Haryana to get JIO SIM? Please do the needful.. thank you...

Dear sir
i am senior citizen and enjoying with my jio no very well, sorry to say that my no is deactivated on 30 sept 16, after that i recieved a msg from jio team...Jio Care
Jio Notifications
1 Oct (8 days ago)

to me
Dear Customer,

We have received your request. Your order reference number is CO000007VEFA. You will receive a confirmation mail on successful completion of the request.

Thank you,
Team Jio

Sir after recieving the above msg from jio i am still waiting for jio team possitive response but sorry to say that till date no action is taken by jio team.
now sir you are kindly be requested to plz see into the matter and activate my jio no at the earliest.
Hopping and awaiting for yr positive response.
regards
subhash chandra goel
[protected]