Reliance Digital Complaints & Reviews

Address: Pune, Maharashtra, 411001

I went to Reliance Digital at Fatimanagar on September 23, 2016. Because of crowd staff's behavior is rude.
When I inquired about JIO SIM telling I do not have AADHAR card, they said AADHAR is mandatory. I said I have Election Card and Passport for name and address proof. They did not listen to me.

The Supreme Court of India said AADHAR is and cannot be made mandatory. Reliance is clearly disobeying the court.

Kindly provide me the JIO SIM without AADHAR card

Oct 6, 2016

Complaint marked as Resolved

Complaint is resolved promptly. I now received JIO SIM without AADHAR. Thanks to Reliance grievance redressal..

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: Jaipur, Rajasthan, 302020

Hlo sir mera nam prince h me jb aapke store pr apne rilayance sim ki jankari lene gya tha pr jese hi andar jane lga to dhkka dekr bolne lga ki jio sim 5 oct bad mipegi or gate bnd kr liya jisse bhut jyada bura lga sir bs me yh khna chahta hu coustember coustember hata h sb ka samman krna chahiye or unhe meri puri bat sunni chahiye thi me phli hi ar gya tha rilayance digital store pr mujhe nhi malum tha ki esa vyvhar hoga ...

Oct 30, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

We are sorry to hear of your recent experience at our store. We have noted your feedback and the same has been forwarded to the concerned team. We will do our best to ensure that your next visit at our store will change your perception about us.

At Your Service,
Reliance Digital

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Address: Ajmer, Rajasthan

I complained earlier also but you never solved and can't give proper answer. Please provide me a jio sim at reliance digital store in ajmer Rajasthan. On 22sep I am go to reliance digital store store but they can't provide sim to me and they said if I paid them 500 rupees then they give me sim instantly. Many people said they took money from customer and provide them sim. This is cheating, mukesh ambani said that this sim are free but he not provide sim free. Workers of reliance digital store employees easily make money for selling this sim in money, this is corruption. Address of that store - reliance digital store, shastri nagar ajmer Rajasthan and reliance digital store in cine mall ajmer Rajasthan. My no. [protected] please solve my problem and provide me only one sim.

Oct 30, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Sep 24, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital

Verified Support

Sep 26, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

Our team tried contacting you however was unable to connect. Please share your registered or alternate contact number at the following link - http://bit.ly/RDCustomerCare

At Your Service,
Reliance Digital

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Address: Bangalore, Karnataka, 560067

I bought aquagaurad ro water purifier from reliance digital with resq plan of service in jul-2015. I raised compliant to their customer care on 11-sep-2016 as the machine altogether stopped working. Today is 23-sep-2016. And still no technitian shows up. I called their service center almost everyday. Spent money to buy water. Spent money to finally call eureka forbes people to get the issue fixed.

Reliance is the worst service provide industry. When they sold me so called resq plan they shows that they were the best and attend to my every complaint.

Oct 29, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

We are sorry to hear of your recent experience at our store. We have noted your feedback and the same has been forwarded to the concerned team. We will do our best to ensure that your next visit at our store will change your perception about us.

At Your Service,
Reliance Digital

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Address: 560068

Website: www.jio.com

Hi Team,

I am a JioFi customer. Its very unfortunate that i have to contact you for Data consumption and connectivity related issue as Jio provides a high standard and hope for digitalised India.

2 Days ago, my plan was migrated from 'Preview Offer' to 'Welcome offer' reducing my daily consumption limit to 4 GB. It's not that i am a heavy downloader but the speed at the end of 4 GB is unbearable and not justified and hinders my business and productivity.

Please migrate me back to "Preview offer" which i am eligible for as per your promise. I am happy with my data till 9th september rather than welcome offer till 31st. I am not even complaining about a speed slower than what i was promised but lower data is simply not acceptable.

Thank you so much.
Regards,
Harsh
Jio Number- [protected]

NB-I tried raising a ticket at Jio account page but that doesn't seem to work.

Reliance Digital customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110015

Website: RELIANCE DIGITAL

Service of air conditioner (Make : carrier ; cin no: u01100mh1999plc120563)

My above said ac is displaying an error code "ec" & it stop working, (On sunday 04.09.2016 - noon)

On 08.09.2016 the said ac is un-stalled by left at my place.
The ac is picked on 13.09.2016.

Since then i am not aware what really happened to my ac. Worst responce from customer care. No information is provided till now. Worst mail replies. No one respond.
Mail send to : [protected]@ril.com, bm. [protected]@ril.com, cshead. [protected]@ril.com all remail un-attended since??

Anil kumar verma
([protected])

Nov 1, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Reliance Digital Customer Care's response Dear Anil,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital

Verified Support

Sep 27, 2016

Reliance Digital Customer Care's response Dear Anil,

Your complaint has been registered with us and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital

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Address: Panchkula, Haryana, 134109

I purchased jiofi device for INR 2000/- because they are offering unlimited 4g data sim till 31 dec.

However till date it hasn't been activated by sector 9 store panchkula.
Moreover they are saying that my form has been rejected because they are filled up wrong details.

Now they are not even giving me new sim, new form nor returning money for jio wifi device.

pls help me

Nov 2, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Sep 22, 2016

Updated by rickysachin i purchased it on 6 sept 2016.Till date sim has not been activated.

Verified Support

Sep 26, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: Thane, Maharashtra, 400 601

Reliance digital retail limited - reliance digital - vivyana mall, thane west - worst experience and fraud selling

On 13/9/16 i have purchased sony home theater, but in spite of several reminder and complaints, product not delivered to me. Also lodge the compliant with customer care, but they also closed the call without delivering the product. Its a horrible. I already made the payment for the same.

Oct 25, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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O

Ojashvi Vashist

from Nagar, Rajasthan

Sep 23, 2016

I get my jio sim 4 weaks ago and done the ekyc process but my jio sim is still not activate. The company said they activate jio sim in 15 min by ekyc process but that all lure for customers for the company profits.

Home theater sony 350 - Comment #2556789 - Image #0

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Reliance Digital Customer Care's response, Sep 26, 2016

Verified Support

Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: 411043

Hi,
myself rajaram gawade, from pune.
Documents submitted 25 days back and sim received from retailer with phone number [protected] on the same day.
But as on date sim is not activate. On inquiry with executive from Jio store but he not take initiate about these.he is simply ignoring.
Kindly give direction to competent authority and activate my Jio Sim.
activation is awaited.

Oct 29, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Dear team

I have got the reliance jio sim on 20.09.2016 using my aadhaar card number and using my finger prints (Ekyc), but still my number is not activated till now.
I herewith attach the photo of my jio sim card cover, my mobile number, iccid number, imsi number.

Kindly do the needful at the earliest.

Regards
Arunkumar a
Mobile number: [protected]

+1 photos

Sep 22, 2016

Complaint marked as Resolved

Issue resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Reliance Digital Customer Care's response Dear Arunkumar,

We are glad to know that your concern has been addressed and resolved. Hope that you are satisfied with our service. We will do our best to ensure that your next experience with us will be good and you will not face any more inconveniences. Here’s looking forward to your next visit at Reliance Digital. Please let us know if you have any further queries that we can assist you with.

At Your Service,
Reliance Digital

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Address: Ajmer, Rajasthan

My name is anish kumar meena and I generated my barcode for taking new jio sim on 5sep. And I go to my near store but they come next to take sim. Then I am going to next day then they say come 15sep then on 15sep they say come to 1oct. Every time I go to store they can't provide me sim. Why they can't provide sim to us. Answer me my phone no. Is [protected] please solve my problem.

Nov 1, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Reliance Digital Customer Care's response Dear Anish,

Due to overwhelming response, the stock must have finished. Request you to visit the store in few days.

At Your Service,
Reliance Digital

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Dear team

I have got the reliance jio sim on 20.09.2016 using my aadhaar card number and using my finger prints (ekyc), but still my number is not activated till now.

I herewith attach the photo of my jio sim card cover, my mobile number, iccid number, imsi number.

Kindly do the needful at the earliest.

Regards
B. srinivasan
Mobil number: [protected]

+1 photos

Oct 28, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Reliance Digital Customer Care's response Dear Sanjay Pardhi,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital

Verified Support

Sep 26, 2016

Reliance Digital Customer Care's response RE: Reliance Digital — Jio Not Activated

Dear Srinivasan,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital

Verified Support

Sep 27, 2016

Reliance Digital Customer Care's response RE: Reliance Digital — Jio Not Activated

Dear Srinivasan,

Our team tried contacting you however was unable to connect. Please share your registered or alternate contact number at the following link - http://bit.ly/RDCustomerCare

At Your Service,
Reliance Digital

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Address: Murshidabad, West Bengal, 733202

Website: misbehave

Respected team i md razaullah permanent resident of jb gaisal po dhantola ps islampur dist uttar dinajpur west bengal. At first i take the que for geting jio sim when i enter inside the office the employee shoubhik bose very badly using slang word and he injury my personality in fornt of all local public and he giving challenge that no can take the action against him.

Oct 27, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2016

Reliance Digital Customer Care's response Dear Raza,

We are sorry to hear of your recent experience at our store. We have noted your feedback and the same has been forwarded to the concerned team. We will do our best to ensure that your next visit at our store will change your perception about us.

At Your Service,
Reliance Digital

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Address: 517641

I bought the 39" reliance on january 26 2016 after using it for 6 months tv is not working. I have contacted the reliance digital customer care people but there was no proper responce. By doing regular follow up we hand over the tv to tirupathi service center in moth of aug 16 (Reliance tirupathi service center madhavi-[protected]). Till to date there is no responce. I have tried calling following people but they are not responce still now
Venkat vijayawada regional head-[protected]
Tirupathi cluster lokesh-[protected]

Oct 27, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Sep 22, 2016

Updated by Sivakumar Kavali I bought the 39" reliance on January 26 2016 after using it for 6 months TV is not working.I have contacted the reliance digital customer care people but there was no proper responce.By doing regular follow up we hand over the TV to tirupathi service center in moth of Aug 16(Reliance tirupathi service center Madhavi-[protected]).Till to date there is no responce.I have tried calling following people but they are not responce still now
Venkat vijayawada regional Head-[protected]
Tirupathi cluster Lokesh-[protected]

Sep 22, 2016

Updated by Sivakumar Kavali I bought the 39" reliance reconnect TV on January 26 2016 after using it for 6 months TV is not working.I have contacted the reliance digital customer care people but there was no proper responce.By doing regular follow up we hand over the TV to tirupathi service center in moth of Aug 16(Reliance tirupathi service center Madhavi-[protected]).Till to date there is no responce.I have tried calling following people but they are not responce still now
Venkat vijayawada regional Head-[protected]
Tirupathi cluster Lokesh-[protected]

Verified Support

Sep 22, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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pabitra sahoo43

Sep 22, 2016

I have purchase a Lyf flame 8 mobile at reliance digital express mini mangalabag 11:09:2016 till date ihaven't recive my bill till now..I have asked the store man but he avoid me.

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Reliance Digital Customer Care's response, Sep 22, 2016

Verified Support

Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: Mumbai City, Maharashtra, 400017

Website: Kishnaram42

Mera coupon code [protected] he me Reliance digital store me jakar ye coupon dikhaya tha lekin waha bola gaya ki 20 din bad yaha se dusara coupon lina hoga 20 din bad me sim milega yani kul mela ke aapko 40 din ka itajar karna padega aapse newedan karta hu ki mere coupon ki sim card jaldi se jaldi dilwaye or me aapse ye bhe sikayat karna chata hu ki bahar dukano par balek se 300 rupye me turt sim card mil jati he or hamare ko hamare coupon ki sim nahi mil rahi he me.kishnaram Bishnoi sion Mumbai phone numbers [protected]

Reliance Digital customer support has been notified about the posted complaint.

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Address: 560098

I have visiting rajarajeshwari branch reliance digital shop, rajarajeshwari nagar, bangalore from past 2 weeks for the jio sim, they are saying that they don't have stock and asking me to come next week. Are they really giving the sim or selling for a money? I don't understand what is the issue, mr. Ambani's dream is not fulfilled and this is totally flop scheme,

Oct 23, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,
Reliance Digital

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Address: Kanchipuram, Tamil Nadu, 600089

Dear team,

I have completed my e-kyc process for jio sim activation on 20/09/2016. till now my sim card has not been activated. please find my below details

Order number - no00000a36j5
Sim - [protected]
Iccid -[protected]
Imsi - [protected]
Alternate number - [protected]

Request you to kindly activate my sim at the earliest.

Thanks & regards
Ramesh a
[protected]

Oct 23, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

Reliance Digital Customer Care's response Dear Ramesh,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital

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Address: Kanchipuram, Tamil Nadu, 600089

Dear team,

I have completed my e-kyc process for jio sim activation on 20/09/2016. till now my sim card has not been activated. please find my below details

Sim - [protected]
Iccid -[protected]
Imsi - [protected]
Alternate number - [protected]

Request you to kindly activate my sim at the earliest.

Thanks & regards
Kanagasabapathy
[protected]

Sep 23, 2016

Complaint marked as Resolved

Somehow this issue is resolved but no one called me for this issue.

Reliance Digital customer support has been notified about the posted complaint.

Sep 23, 2016

Updated by Saba Pathy Till now i have not received any call from anyone except a fraud call which is asking for my bank details.

Verified Support

Sep 26, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital

Verified Support

Sep 26, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

We are glad to know that your concern has been addressed and resolved. Hope that you are satisfied with our service. We will do our best to ensure that your next experience with us will be good and you will not face any more inconveniences. Here’s looking forward to your next visit at Reliance Digital. Please let us know if you have any further queries that we can assist you with.

At Your Service,
Reliance Digital

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Address: Kanpur, Uttar Pradesh, 208001

Website: Consumercomplaints.im

D/sir,
We are purchasing led tv from zsquare reliance digital show room dt. 150215 but we are suffered fr tv screen once tv panel was repaired from ur service centre but again we are face same problem in warranty period so i want to change my tv or return my money.
Pls solve this problem as soon as.
Thanking u
Mahesh chandra gupta
24/24 b karachi khana kanpur. 208001
Ph. No. [protected]

+1 photos

Oct 26, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

Reliance Digital Customer Care's response Dear Valued Customer,

Apologies for the inconvenience caused. Our team will contact you and provide a resolution.

At Your Service,
Reliance Digital

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Address: New Delhi, Delhi, 110028

Website: www.jio.com

Worse situation in Delhi, Sunday i visited Ambiance mall, Reliance Digital, Gurgoan, and they have noted my name and number and said that i have to wait..my number will come on 6th Nov due to waiting list...

I visited another Mini Store in Vasant Kunj/Moti Nagar and they stating Sim is not available from last One week...but I saw they are sending bundles of filled form at the EOD...if this is not black marketing than what else..?

Also noted that if persone stay and say he need it then they are selling the sim with 400-2000 Rs per SIM.

Kinldy investigate the matter and arrange the required number of SIM...otherwise whats the use of this kind of service.

Thanks,
Sharan Deep
[protected]

Oct 24, 2016

Complaint marked as Resolved

Reliance Digital customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

Reliance Digital Customer Care's response Dear Sharan,

We will investigate the matter internally. Please be assured that your concerns will be looked in to on priority.

At Your Service,
Reliance Digital

Verified Support

Sep 23, 2016

Reliance Digital Customer Care's response Dear Sharan,

Your complaint has been registered with us and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital

Reliance Digital Complaints & Reviews

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Reliance Digital reviews & complaints page 184

Aadhaar card compulsory for jio sim

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