Reliance Digital Complaints & Reviews

I have purchased HP laptop of 58000 and after that when I go to billing they tricked me and make me fool they told me each and evry thing is covered under our reliance resq plan accidental plan theif plan, many more for 3 years . Then they some how give me that plan and then they give me resq plan card and then there I have read than Mouse pad, Battery, Charger not included in that . Then that time they don't cancel my plan. and after they...

Hello Reliance team,

Order number :[protected]A
ShipmentID#[protected]A-02

Total number of products: 2
Ordered Items:
1) Kelvinator kettle KEKSM00512
2) BPL hair straightener BHSFP001

But I received only BPL Hair straightener and I didn't receive
Kelvinator kettle. But it shows that the order is completely
delivered. No refund was raised...

.. My. ATM Bill is generated … you will no responsible for this penalty. And I will attach the proof. With this mail . Plz resolve it till today otherwise I will take action on consumer court...

I have placed an order for a laptop on 22nd of JAN and I got the order on 27th JAN but there isn’t a laptop in it, it is a shoe size box with speakers in them. Someone’s order got delivered to me and my laptop went to him(he contacted me). Reliance asked me to return those speakers saying they’ll refund my amount within 7days. But its been more than 40 days and they haven’t even initiated the refund. Why do I have to suffer for their...

I had bought the Samsung side by side fridge from reliance with an extended warranty of 5 years, the fridge has started showing temperature issues. It's not getting cool enough in fact, the entire food has been ruined. Every time I connected with reliance customer care, I am getting no proper response. their technician has visited only once and just changed the temperature without even checking anything. I am frustrated now.

The...

This is the worst experience and I am never buying from Reliance ever again. I opted for an INSTA DELIVERY which was supposed to come in 3 hours, it's been 2 days and they still have not delivered my product. I paid 70k for an iphone 13 mini and the product is still not shipped. They arranged for a callback in 72 hours?????
What is this nonsense? 3 hours of promised delivery and I am supposed to wait for a callback in 72 hours??? I...

Hi team,

I have placed a product kelvinator air conditioner on Feb 28th. Order no RDF28344687. Item suppose to be delivered on 1st March. When i tried to reach call centre, they are just apologizing but not giving any update on the shipment.
I have paid upfront Rs 28, 406.
I have to say, i had the wrost exp shopping with reliance. Reliance have to learn alot from the competitors.
Hopefully they will deliver...

I have a warranty to change filters upto Jan 25 2022. I called Customer care for same on last week of Nov 2021 and said I am out of station and I need filter changes in Feb or March 2022. Next day I got call from Technician, he said he is not responsible for my area and cut the call. Jan 2022 I called customer care and asked for the same they said they reopen the old request and asked me to call once you reach Hyderabad.
feb 25th 2022...

Hi Team,
I have ordered a BPL coffee maker on 06th Feb 2022 via the Reliance Digital portal (Order#RDF[protected]. I received a defective product so I have raised a replacement request(Order#RDXF[protected]) on 10th Feb 22. Customer care has promised that the product will be delivered on 18th Feb 22 or before. I have waited till 22nd Feb 22 but I haven't received any update so I have raised a complaint and customer care promised to resolved...

As I ordered iphone 13 on 07/02/2022 it says that your delivery will be on 11/02/22 but it didn't get dispatched till 10/02/2022 thus I cancelled my order on 10/02/2022 itself and made email to the company about the refund. They said it will take 3-5days to refund .My order no is RDF27439167. But the refund is still not initiated from their end and I've following up with the customer support from the last 15 days but they didn't care enough...

18 feb cancel my order and today is 1 st march .no refund and no action taken regarding my complaint....

18 feb cancel my iphone 13 order... and Today Date is 1 st march ... 7 days policy is over ... no action is taken regarding my complaint ......

I have been purchased washing machine on 2nd feb 2022 at uppal reliance digital store
they are given defective product, same to i raised a complaint through phone and mail, they people are not responding
Please help me i have al the evidence regarding this defective item.
i am asking replace this non functional washing machine...

Hello Sir/Madam,
I have received a faulty product from Reliance Digital on 19th Feb 2022, Kent authorised technician has informed them that the product is defective and can not be installed.They have taken back the product on the same day.On 19th Feb 2022 they have promised that amount Rs 18964 will be refunded to my credit card. On 20th they have informed me that they already initiated refund and it will take 5-7 working days. Today...

I purchased refrigerator of Samsung 415 litres from Reliance Digital, Paldi branch, Ahmedabad on 26th January. Company informed me that the delivery will take 10 days which I said I'll manage. After repeat follow ups from my end, no date was confirmed from the company and ofcourse they didnt call or bother to update upfront. Finally after multiple follow up, they delivered the product on 11th Feb and installation was done on 13th Feb. When...

I have purchased Nord one plus mobile from reliance digital online services on 16th Jun 2021 under offer- 2000 rupees cash back on full payment from HDFC credit card.

After couple of days when i was not received any cash back, I checked with reliance cust. care and that time they said, you will get cashback with 90days. but after 90 days cash back not received.

So I tried to check with cust. care and after calling...

Hi Sir i have ordered this tv on 15th Jan. And i have paid full amount. Due to poor delivery service i wanted to cancel this order. But there is no option in site to cancel this order. Then i have reached out to customer care to cancel it. They said you have to denied it at door step. I have waited for few more days and then i have denied it to door step. And now its 24th of feb but my order is not showing as Cancelled in Reliance digital...

I have ordered a Apple iphone 128gb -midnight black of 74900rs on 31/01/2022 to ambala address, but due to a digit mistake in delivery address order not delivered and then their customer support team said that u have to cancel it nd order it again .then i cancelled order on 05/02/2022 after that it shows cancellation initiated in order status and as per reliance digital policies as they mentioned u vl get your refund within 3 to 7 days after...

Good day sir,

I had placed an order for iphone 13 via reliance digital online platform order number RDF27880753 on 16th February 2002, for an instant delivery expected on 17th February 2022 for my wife's marraige gift.
But as of now I haven't received an update on my order or any timing for delivery that when it will be delivered.
On 18th February 2022 i registered a complaint regarding the same the call centre...

5th feb: Ordered Galaxy 3 wstch, paid 20990 by UPI
6TH Feb : Received mail with track id -delhivery courier.
6th feb: Complaint raised for invalid track id and lost product in transit.
6th to 10th feb: Called and mailed customer care to provide me a valid track id but no use.
10th feb: Product not delivered as assured. Raised complaint for delay in delivery
12th feb:Canceled the product as it was not delivered.br...