Claimed

Reliance Digital Complaints & Reviews

2.4
Last updated Feb 14, 2024
Complaints 4642
Resolved
2133
Unresolved
2509
Quick Links
Statistics
Share
Contacts

File a complaint to Reliance Digital

Having problems with Reliance Digital?

File a complaint and get it resolved by Reliance Digital customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Reliance Digital
Customer Service Contacts

Reliance Digital Phone Numbers

Toll free
1800 889 1044
100
153

Reliance Digital Website

Reliance Digital Head Office Address

3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao
Mumbai
Mumbai City District
Maharashtra
India
400002

Reliance Digital reviews & complaints page 38

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I am staying with my parents who are senior citizen above 70+ years and an infant who is just 2 months old. Without drinkable water it is not possible for us to survive and Reliance customer care says they will take 10+ days to resolve the complaint. I don't know why did we even purchase from them, pathetic service and they don't even understand the circumstances and situation we are in....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aayushi shah dk stores
Dec 23, 2021
Report
Copy

Panasonic fridge

I have not provided with bill and warranty card they said that u will get bill on email id but since last 2 years I m trying to get warranty card and invoice but no body is replying...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anshuman2021
Dec 22, 2021
Report
Copy

Product delivery not on time

This is to bring in your notice thay I am very disappointed with the misinformation provided in reliance digital web and app on the delivery date.It's misguiding.The product was not delivered on time and its showing wrong status in tracking.Also there is no proper tracking information unlike other ecommerce where I can clearly see proper tracking of my product.I called to customer care several times but no one had any answer on it. There...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
himanshu rajpurohit
Dec 22, 2021
Report
Copy

Did Not received after 20 business days

I bought a product on 20 november 2021.
Got delivered on 23 November 2021.
Return was raised and order was picked up on 27 November 2021.
From then i haven’t received any refund.
Number of times i called in customer care but no action has been taken, they only say that they are trying and trying.
This is my complaint number:
Com01418214
Created on 9 December
Timing 1:36 pm
This...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
zahid_31
from Mumbai, Maharashtra
Dec 22, 2021
Report
Copy

Refund Not Made Yet

Address:iCode Mumbai Veer Nariman Road Churchgate, 2nd floor

Order No: RDF22461523
I have ordered a Reconnect Wireless Keyboard and mouse from reliance digital with Article Id:[protected] on 29/11/2021. The keyboard was not working and it was the worst quality. I made complaint to return the product, the customer care agreed and a return was made on 5/12/2021. They committed for full refund amount in my reliance credit wallet within 7- 10 working days as it was a cash on delivery. I have called...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anvith k m
Dec 22, 2021
Report
Copy

Iphone 13 max pro

Address:samparka soudha , 2nd floor, opposiote to orion mall

Hello, my self anvith km I have taken iPhone 13 max pro from reliance digital on 17.12.2021 and my order ID is (RDF[protected]. I am facing an issue with the product that is with speakers of the phone. So, I have called the reliance digital customer care to replace the product and the complaint ID is
( PR[protected]. I don't get any positive response from the end of the seller....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kumarsaim
Dec 21, 2021
Report
Copy

Return request not processed

I am calling reliance digital so many times regarding the return request for replacement of item. But are not responding my concern. Every time they are saying our team is constantly working on that so. 22 days completed from the date of raising request? What should I do? What i have to do with non working item. Why they are unable to process my request? tell me what should i do now. Can i keep the dummy item with me or not. I don't know...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dassubh
Dec 21, 2021
Report
Copy

Incorrect warranty dates

I bought a PC Lenovo legion Y530 in 26 July 2021 and in November 15 the keyboard is not working properly so when I filing the service request it was showing out of warranty so I contacted the reliance digital from where I bought the pc they kept saying that they are trying to update the warranty but still they didn't did anything regarding this and my exams are coming and I can't even operate my pc....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Anjana Athanikar
Dec 20, 2021
Report
Copy

Cashback not received even after 6 months

I plaved an order https://www.reliancedigital.in/ on 2nd June 2021 Order No:
RDF12361617 and I still havent received my cashback. Their customer service number doesnt work. Their whatsapp chat is a bot and doesnt help. Its been 6 months and I am still facing this issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
piyush kulshrestha
from Chandigarh, Chandigarh
Dec 16, 2021
Report
Copy

Product not return or exchange from last 2 month

Address:Reliance Degital

As I given return request of Havells Water Purifier ( due to TDS level is high, only UV support Purifire not work ) to your service help desk, but till yet no one comes yet.

Order Number- Order RDF20584940

I already tired to calling 20 times at your customers care[protected].

All are very intelligent person, who very know how to make customers fool and cut the call in between communication....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
praveen Ramsekar
Dec 15, 2021
Report
Copy

Reconnect TV issue

Address:488D,barthi nagar south. Kumbakonam, tamilnadu

We have purchased TV on 2017 at ambattur branch of reconnect tv.with extended 5years warranty.
Still we having warranty upto 1 year,
Unfortunately we have problem with tv panel for this service person saying we cant able to repair and will refund of 20% from bill amount. Which he told is not far.
In this 3 years there are multiple problems in reconnect tv
We trusted reliance but its fell like wrong decision....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Meenunegi9
Dec 14, 2021
Report
Copy

Water purifier not working

Water purifier not working, water is not filling in machine. Have already complaint on 10 th December ..the issue is not yet responded..as it's quite obvious ita a water related issue it's causing too much inconvenience ..it must have been resolved ASAP..this is my first purchase from Reliance digital online.. before this we had Kent ro machine they used to respond and resolve our issues the same day within 4 hours ..don't you have a skilled...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kanchi vora
Dec 13, 2021
Report
Copy

Refund and Return of a particular product

Website:Reliance digital

I had ordered a pair of headphones from the reliance digital website. They gave me defected headphones wherein one headphone was not connecting. It has been 15 days since I have placed a complaint and nobody is coming to pick up the headphones to issue a refund. Just horrible experience with the agents and with the service. Really disappointed because i have to keep calling them/emailing them to enquire about the headphones....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DurgaMRK
Dec 13, 2021
Report
Copy

Refund money not received.

Product: Sharp LED TV
product cost: Rs. 10990/-
Product Purchased: 18-August-2020 Reliance Digital online portal
Faulty product received.
Product Returned: June-2021
As per Reliance refund initiated on 6th July-2021
Ref# ARN SHD[protected]

I haven't received the amount of Rs. 10990/- to my bank account for more than 5months which is ridiculous.
I don't know what to do and how...
+16 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
ekta gupta4july
Dec 13, 2021
Dec 18, 2021
This thread was updated on Dec 18, 2021
Report
Copy

Transaction was not successful but still money deducted

Hello my transaction id is TXN[protected]
And customer ref id is[protected]
This transaction was not successful but amount Was deducted from my account. Amount is 1624
I have made the transaction on 26oct, 2021
Today its 13december i didnt get my money.
I have also emailed you many times but there was no reply...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suvidha tiwari
Dec 12, 2021
Report
Copy

Cashback Not Received

Address:Reliance Corp Park, WS 212, Blg 4, Flr 1, Thane Belapur Rd Navi Mumbai, 700701 India
Website:reliance digital

I purchased a product RDF13955708 online from reliance digital. At the time of placing the order, cashback was promised which should have been credited within 120 days. It is yet not credited.

I called the support staff multiple times, either my call is getting disconnected or a 72 hours time is getting shared for a callback but no one is contacting me. I have to make another call every time.

The support team...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
from Visakhapatnam, Andhra Pradesh
Dec 11, 2021
Dec 11, 2021
This thread was updated on Dec 11, 2021
Report
Copy

Automatic washing machine

Address:Reliance Digital, CMR Mall,.Maddelapalem, Visakhapatnam 530013

Product purchased on 05.08.2018 alongwith ResQ extended Warranty till I04.08.2022. Initial complain to customer care was given on 10.10.21, but the customer care informed, product out of warranty. However I explained I have the required valid extended warranty, but they refused to accept. Finally on 12.10.21 I went to reliance digital showroom at CMR mall, Maddelapaem, Vizag from where the product was purchased with the extended warranty...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shabah AT
Dec 10, 2021
Report
Copy

Communication error

Address:Perumbakkam

Subject to COMMUNICATION ERROR AC MODEL NO
Dear Sir,
I raised a complaint regarding communication error in ac branch reliance digital Perumbakkam on 02/12/21 .And also many times i followed with contact number name+[protected] till date 10/12/21 ..12.pm they never contact me in person.or responded back to my call. You know already good service make only a customer be a part of your products. So kindly do needfull as soon...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jiyaji
from Jamnagar, Gujarat
Dec 10, 2021
Report
Copy

I have not get my refund yet

Address:Jamnagar crystal mall reliance digital store 361006

I have sent money to reliance digital for purchase of product. They received money but some how were not able to complete process of generating bill. So they said to me you will get your refund in 3 days but i didn't get my refund so then i file a complaint in bank against merchant but i have not received my refund yet. I have complaint many times in store and bank also but no one is helping. Reliance digital store is not giving my product...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shabah AT
Dec 10, 2021
Report
Copy

Bad customer service

Address:Pudu nagar Perumbakkam 600100

Subject to COMMUNICATION ERROR AC MODEL NO
Dear Sir,
I raised a complaint regarding communication error ac model in branch on 2/12/21 .And also many times i followed with contact number name... till date 10/12/21 ..12.pm they never contact me in person.or responded back to my call. You know already good service make only a customer be a part of your products. So kindly do needfull as soon as possible
regards
Shabahbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy