Reliance Digital Complaints & Reviews

I ordered a panasonic washing machine, the order no. Rdf04476331 with shipment number di[protected], today morning i got 3 msg's and a mail about the product delivery, but now i received 2 msg's and a mail with invoice that your product has been delivered but i didn't received my order or product, please mail me contact number to whom to i call or solve this as soon as possible....

I had a purchased a TV from Reliance Digital Online Store and was a defective one. I was given a replacement which was much worse. They said that they'll give me a refund but no one is now addressing my query. They put me on hold and then they disconnect. No reply on emails as well. I once got connected with their escalation team. An employee named Sarpathy Rao answered and after 2 minutes just disconnected the call. They are doing this purposely...

We are not able to find the remote to our reconnect t. V of model no. Releb3207.
We have tried all the remotes o[censored]niversal types but nothing has worked out
Where can we fnd a remote to our t. V...

We have bought the oven, its some of the parts were missing. we are requesting for returning the order. they are not taking it back. the company service person itself has opened it . they are simply telling us they will get the missing parts. but not really working on it....

I have missed pre-order oneplus nord latest mobile..I'm Subha sri..my order number RDF04217940. I want to cancel my oneplus nord pre-order..i have paid through my debit card.. There is a cancel option in website..but it's doesn't work..i tried many times..i want to cancel the order and refund my amount fast...

I have paid Rs.58640/- on 24th July against the Samsung UHD 55 TV. Store committed delivery of same on 28th July, even after my follow up store manager not responded Lingaraj not responded, when visited store another manager MR. Lingaraj has all the explaination for not getting the TV but do not have answer for the our question. Concern is they do not know how to indent the stock from other store and because their poor knowledge customers...

I bought a sony srs xb22 bluetooth speaker online from reliance digital e commerce website on 24/07/2020. But they sent the old used product to me and when i am asking for the replacement, they are not replying satisfactorily. So it is kindly requested to pls take the necessary action for the same....

On 2nd october 2019, i buy one plus7, they had an offer of cashback of 3000 if i pay by icici card within 90 dayz, but still, i didn't get my cashback.
I need to know the reason why i didn't get it....

I had purchesed sumsang a50 from relience digital & along with that i had purchased protection plan,
My phone was damaged & i had logged compain, my phone was pickuped on 15th june for repairing from your company logisctic partner but now its more then 50days still i am waiting for my phone to come.
Iam not getting any proper response from customer care....

I have placed an order on reliance digital website. It has been more than 15 days i placed an order and i still dint receive it. The tracking details are not updated too. The customer service is really bad. They put calls on hold, convince us to call back and i never receive call backs. I have already paid for the product and it’s a huge amount. I don’t know how to resolve this issue....

I placed order of tv set online from the site of reliance digital. It is delivered to me and installed.
But unfortunately at the time of installation there was power cut.
So the technician told us to operate the tv, and if there is any problem, contact customer support and technician will visit again.
Same day i found problem in tv set that,
When we on any hd channel there is no audio coming from tv, but when...

Hello there,
It’s been one month since the return request was placed and no one has bothered to deal with it! I have received a damaged ipad and still been waiting for replacement or refund! I have raised complaint all most every fat since i have received the product, ridiculous service and sad attitude of customer care, no business standards or any turn around time. I’m going to consumer court if this is not addressed on earliest!...

I purchased refrigerator and tv from reliance digital on 25th december, 2019. They offered us 10% and 20% cash back.
We paid with paper fiance and hdfc debit card emi. They made the transaction at their end and assured us to credit the cash back within 90 days.

Even after 7 months when we did not received cash back....

Reliance digital and resq folks are unable to fix the a washing machine i had purchased from them. Complaint was recorded on the 15th of july. For the 1st 4 days no one was sent. On 5th day someone came and somehow the washing machine was in a worse condition when he left. The part hasnt been fixed or replaced. No timelines promised followed. No replacement washing machine given on standby. The timelines promised in the resq plan were not...

I had purchased an Iphone Xr 64gb from reliance digital vashi on date 28/12/2019. I was promised a 5000 cashback from hdfc bank + 3000 cashback from reliance digital on behalf of their year end sale as i opted for the no cost emi method. After 120 days i received the cashback of 5000 from apple india from hdfc offer but the 3000 cashback is still pending from reliance digital. I have called their customer care various times and registered...

Reliance are making fool o[censored]s...I purchased 1 plus 7 pro phone from reliance store The Great India Place noida in August 2, 2019...I also take phone insurance from reliance for 6157/- for 1 year in where they claim full insurance of phone either it is screen damage or any internal part damage...my phone back cover got broken costing 3100/- rs in 1 plus 7 I store...now when I tried claiming reliance insurance they are asking for 10% of the...

I have ordered atv online on the 20th of july and haven’t received my order yet. It’s been 4days i have tried to contact the team to get this sorted but all they have done is lodge my complain. This was a horrible experience for me trying to shop from reliance digital. None of the operators have any clue regarding the product. My order if is: rdf04139787...

This is the complaint related to our order number : rdf04080065 and we are very much disappointed with their service. Also even the floor supervisor will commit one time of delivery to be done today by 9pm and then on our next call to your cc, the executive says that the last delivery time would be 7pm.

However till now we have not received any update on when will the order be delivered. There is also no option of cash on...

I've got an extended warranty while purchasing the filter. For that resq has to change my filter. But they're not doing anything 😔 since 10th july after i raised the request.

From 13th they are saying part had not received. But after that no update.

After numerous calls with their service center nothing happens. The executive just gives me the same update as above then puts my call on hold. Then it goes on...

Dear Team,

I have purchased a Samsung m11 mobile from reliance digital online store and delivered by 15th July 2020, still it in under there return policy. The item is internally damaged.
When I have call to some one she/he has not able to heard my voice and vice versa.
I have mailed them([protected]@ril.co ) but they have not taken any action.

Now I have placed the matter to you please help...