[Resolved] Reliance Digital — delay in providing repair service | |||||
Our fridge godrej rt eon 261 p ean-no:[protected] registed mobile no; [protected] has malfunctioned on 17.4.18 so complained on reliancedigital toll free no [protected] on 18.4.18, their local service technician santosh visited the fridge on same day and said that cooling fan is out of order, so he placed demand for spare part. But till now i had many conversation with godrej & local service centre, they are saying parts not received from centralized warehouse. Till now our fridge is not repaired despite product is under extended warranty purchased from reliance deigital store at gwalior dd mall. Complaint call no: [protected] Also talked to indore service centre office but they also not provided much help. Alreday 16 days passed in this summer season without fridge. U can imagine how pathetic service is provided by your people. You are requested to kindly take action against employees delaying in service this much. Was this information helpful? | |||||
Jun 5, 2018 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. Verified Support May 05, 2018 Reliance Digital Customer Care's response Dear Valued Customer, We regret the inconvenience caused. We have forwarded your complaint to our team and they will soon get back to you. At Your Service, Reliance Digital | |||||
 3 Comments | |||||
Comments
Dear Dhirendra,
We would require your details to look into your concern. Kindly re share the complaint number & your mobile number as it is showing us protected and will address your issue at the earliest.
Regards,
Godrej Appliances Team.
We would require your details to look into your concern. Kindly re share the complaint number & your mobile number as it is showing us protected and will address your issue at the earliest.
Regards,
Godrej Appliances Team.
Dear Dhirendra,
As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.
Regards,
Godrej Appliances Team.
As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.
Regards,
Godrej Appliances Team.
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We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.
Regards,
Godrej Appliances Team.