[Resolved] Reliance Digital — ITek Charging Kit | |||
Hi, I am Vamsi. I have purchased ITek charging kit in reliance digital Anantapur. From the next week I took the product I was facing lot of problems. I have replaced it twice but the problem is same. I have given the product again to the people their it self to replace the kit. It's been 3 months but no response from them. When ever I ask about the kit, the answer is it will take time. Last month I spoke to manger, he said sorry for forgetting to send the kit to company and assured me to send it asap. Today I called those people but no change in response. Please do the needful. I am fed up with this behaviour. Thanks, Vamsi Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Reliance Digital customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Hello Sir,
How can they forget to send the product. Every week I use to call them and remind. First of all the product is worst and the behavior of the store people is very bad. I have 1 year warranty for the product and I hardly used it only for 2 or 3 weeks, rest of the period the product was with your store. Now warranty is going to expire on next month. What should I do now.
My Number-[protected], [protected]
Thanks,
Vamsi
How can they forget to send the product. Every week I use to call them and remind. First of all the product is worst and the behavior of the store people is very bad. I have 1 year warranty for the product and I hardly used it only for 2 or 3 weeks, rest of the period the product was with your store. Now warranty is going to expire on next month. What should I do now.
My Number-[protected], [protected]
Thanks,
Vamsi
Dear Vamsi,
Thank you for providing your contact number. Our team will contact you and provide a resolution.
At Your Service,
Reliance Digital
Thank you for providing your contact number. Our team will contact you and provide a resolution.
At Your Service,
Reliance Digital
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
47%
Complaints
4649
Pending
0
Resolved
2133
3rd Floor, Court House, Lokmanya Tilak Marg, Dhobi Talao, Mumbai, Maharashtra, India - 400002
View all Reliance Digital contact information
We would like to investigate the matter internally. Help us by sharing your contact details at bit.ly/FindRDStore. Please be assured that your concerns will be looked at on priority.
At Your Service,
Reliance Digital