Reliance Digital Complaints & Reviews

I have purchased Reliance JioFi router device for 2899 from Reliance Digital in Kottayam, Kerala on[protected]. But the Jio sim not yet activated and didn't get the tele verification message. I have submitted all documents at the time of purchase. I have been using BSNL Broadband. After getting JioFi router I made a request in Bsnl customer service center to disconnect the Broadband. My Jio sim number: [protected]. Please help me to resolve my issue.

Overall intent for ongoing reliance jio promotional offer is to build the required customer base so that they can sustain over a period of time considering the tough competition from other major players. But seems like they are faulting on the customer relationship part.
I got a mailer/sms that your mobile is reliance jio compatible and recommended to get the registration done. Post registration suggested to visit nearby reliance digital store for document submission /reliance jio sim collection. I was really amazed with the simple / overall registration process defined and excited to experience reliance jio's service but got disappointed with the customer service @ reliance digital, shipra mall. Experienced one of the worst customer service. Truly speaking they've lost one of the customer only

I bought the Reliance Jio Fi 2 portable wifi hotspot device from the Reliance Digital store @ Fun Mall, Coimbatore on 1/09/2016.I paid Rs .2899 for the device but it was priced Rs.1999 on their website when I checked on the same day.I don't know why it was not updated at their store.
I want to know why I was overcharged for the same device which they had announced at Rs 1999.I will produce the bill if necessary.I would like a quick response from you side and can I get a refund.Iam at a loss of Rs 900.It might be the franchise owners of the store responsible for not updating the price.This is a matter of great concern for me please take this seriously.

I had paid an amount of Rs 38000 for a Samsung 390lts on the 15th of August and they came for delivery after 6 days, they refused to open the cartoon, and after putting pressure they partial opened the cartoon, but did not open the bottom portion, when I asked them to remove the bottom packing, I saw that the fridge was not standing on its legs and one leg was bent at a thirty degrees angle, they tried to put prea sure on me to accept the piece, I had to speak to different people of the showroom and refused to accept the damaged product, they said I can buy an LG fridge instead mi said if I have paid for a Samsung, I want a Samsung fridge only, we went to the showroom for a refund, and the customer service asked for one more chance, we gave them, after two days that employee was not there, my husband went and shouted and asked for a refund they said it will come in a week, I went again after a week and they are saying wait for five days due to system error I asked to speak to the manager, but they are not allowing to meet him.

Dear Conern,

As Reliance Jio Sim is only available in Reliance Digital stores, I got a Sim on submitting my documents on 25.08.16.

To my surprise it's more than 6 days now but I am still searching for signals. Have a 4G phone which was duly verified by the person. Customer care doest bother to answer. Have attached the snapshot of on hold duration. Magic service. Just providing free 4G service and free calls on pathetic customer service would hardly attract any educated customer.

Thanks( Expecting a fast resolution)
Sunny Anand

Jio mobile number [protected]

My complaint request no is [protected], i was purchased on dated
17/07/2016 and Led installed on dated 18/07/2016 within 7 days im
facing Led back-light display spread issue and i got replacement of same brand and model rather i insist them to give me other brand but as per them that time they haven't other brand in stock of same price.

Later on i got same issue with replaced LED and now i want replacement as brand is not even a month older, they are ready to repair a faulty part but i have paid for new so i dont want faulty part replacement. I am expecting refund or brand change of TV.

I purchased for Rs. 42900/- a Samsung LED 40H4250 TV along with Samsung speakers on 20 Aug., 2016, from Reliance Digital Ltd./RRL Digital, Vikarampuri, Karkhana, Secunderabad 500009, Relationship ID [protected]. I was informed by the salesperson Mr. Satish that while the TV would be delivered the next day, the speakers however would be delivered only after 2-3 days since they were out-of-stock. I agreed to wait for 2-3 days. But I regret to inform you that while the TV was delivered the next day, though it is 12 days now since I made the complete payment, the speakers have not yet been delivered. I made a few calls to the shop on Tel. Nos.[protected], 22, 33, but either my call was not taken or my complaint was not responded to. I then called on your toll free number[protected] on 31 August. Your officer on the phone informed me that he would look into the matter and contact the shop. But I did not hear anything from the shop after my call to your toll free number. . So I contacted the shop today i.e. on1st Sept.. Mr. Kishore took my call and said that he would look into the matter and call me back within 2-3 minutes. But it is about two hours now and no one has contacted meas yet regarding my complaint. I wish to inform you that I am very disappointed at having purchased my TV from this shop. I could have purchased a TV from Croma which was just a few shops away. But I chose Reliance Digital thinking that I would get better service from you. I request you to look into the matter and please do the needful at the earliest.

I would also like to mention that most of the time my calls are not taken at all by the shop.

Sujatha A. Krishna Rao

We visited reliance digital mini store at kadavantra Cochin . The service which your staff provided was very bad. We just went to buy one o[censored]r life phone and they treated us in such a way that we asked them for free phone. The person in the counter(the one with your uniform) have no interest to sell products he just want us to leave the store as early as possible
Is this the way you treat your customers

I registered a complaint on 30/8/2016 regards my micro max led tv model no 50k2330UHD repair which I brought just a month (25/7/2016)before in reliance digital old washermenpet branch, till now (1/9/2016)no one shown up and no one called me, this is the worst every service I every faced, now I'm thinking buying tv in your show room was the mistake of mine, in ur resq portal your mentioned 24/7 service all fake, I went to the reliance digital store where I brought the tv . Even they don't know whom to call, tell what should I do, shall return the tv in your show room .

Reliance digital delivered a worst product (Aquasure taste guard) to me and within 2 months there is a repair of 3 times.
whenever i raise a complaint the service engineer comes on the last minute of SLA and solved the problem and the next day the issue arises again.

The worst exp i have with Reliance.
I regret now as why i purchased the product from this company.

I suggestion to all not to buy from Reliance as the service is the worst and products are not reliable.

We brought a DELL Laptop on 25th Jan 2016, from Reliance digital, Hill Road Bandra. the representative available sold me the display model without my knowledge. within the next month there some or the other issues. (like the touch pad wasn't working properly, Laptop should get shut down automatically) I even wanted to exchange it but they said it wont be possible now and as it was minor issues. so we didn't raise a complaint,

But now since the issue is still persisted and also the laptop keyboard not working properly. I contacted the Dell Customer Care, they informed that the laptop is not in warranty and asked me to check with the provider, which i did, I spoke with Vikram from Reliance Digital Hill road Bandra, He said since its been so many months that's y the dell people are not updating the warranty and they don't have any idea when they will update it.

Firstly it was the Reliance Digital responsibility to update it with the few days we purchased the laptop. now we are facing so much problem.

Every time My Wife have to speak to Reliance digital Representative or the dell customer care Executive.

We are very much disappointed with reliance service.

I purchased an LG refrigerator from Reliance Digital (Marthalli, Bengaluru) on 15th August and the delivery was agreed to be done on the weekend of 20th Aug.
The fridge was delivered on 21st Aug, however it could not be opened till the Reliance Technician visited.
The reliance technician visited on 27th Aug (Saturday) only to find after opening the packaging that the refrigerator was damaged and not fit for use.
When spoken to Showroom they said this will need to be picked up with LG who will give approval for replacement fridge.
If the refrigerator is damaged it is either Reliance or LG's fault. But not mine.

I have been living with a refrigerator for almost a week now. I need a replacement fridge or my money back so that I can purchase another fridge from somewhere else.

Expect speedy action on this from LG or Reliance Digital.

I have made purchases in Reliance Trends, Gandhi BAzaar for Rs.6, 369.50 on 23/07/2016, for Rs. 2794/- on 06/08/2016 and for Rs. 1638 on 14/08/2016 using SBM dEBIT CARD.

There was an offer of 5% of Cash back on all purchases made using debit card. Thereby, I am suppose to get cash back of Rs. 540/- (5% on 10, 801.50)

Pl. arrange for cash back early

Dear sir,

I bought reliance jio sim from one of the reliance digital stores located in city center, dhanbad. As reliance promises that sim will be activated within 72 hr but till now i have nt received any sign of activation. Apart from this i also want to say that they are providing the sim that does not contain mobile number because of which we are not be able to complain as customer care require mobile number for their database search.. I am providing you all sort of details of the sim pamplet that i received from the store. I request you kindly to take strict action against the store as they are not providing the best services to the customer

Thanking you

The store located at ballupura chowk, dehradun (Uk) and issuing the free sim card to smart phone holder (4g), initially when i went for sim they asked me 2 photos with 2-id proof and mobile bill.. This details are not given on the site where i have issued bar code... And when i went after one day they are like we have closed the offer. And i have already read the news thn i went der.. Plz take necessary...

The store located in cebtre square mall, initially when i went for sim they asked me 3 photos with 2-id proof and mobile bill.. This details are not given on the site where i have issued bar code... And when i went after one day they are like we have closed the offer for geonee handsets.. And i have already read the news thn i went der.. Plz take necessary action towards this store...

I bought a camera in your shop. While receiving itself I told them it is being used and not a new product they told me it was in display only, The shop incharge told me this product does not have any issue. But I even told him that its not working properly I told. Next day I went and I complaint the product is not working well. He asked me to return so that he will get me new product and I given it back. but till now no response and not even proper response. Could you please guide them. If not please ask them to return my money.

Sir i am regular customer of RELIANCE i have purchased philips trimmer and it was not working present now and i have contacted retailer and i have visited " RELIANCE DIGITAL " HANAMKONDA 506001 they have not responded to our complaint about bill and warranty they have not given proper reply to me and can u contact us andknow full exact details about complaint and can u contact u r retailer and dont repeat it again towards any customer and

I want to give complaint for reliance digital store in adarsh nagar new delhi, they are not giving reliance gio sim to anyone. As per them your company has[protected] pendency which company is not able to resolve and till time it will not get resolved they cannot able to provide new sim. When i ask them that do you made indent for new sims they replied it comes automatically we don't make request. It was also looking that they have stock with them but they were not providing that. Nobody over there was telling when we get the sim. One guy was saying to come and check tomorrow and another was saying to come after 3-4 days. When i asked one guy over there about his name, he hesitated and said don't take my name i am in training, what a answer i got. I want you to please let me know when do i get sim from adarsh nagar store.

Rajat sikka
[protected]
[protected]@gmail.com

I purchased an acer laptop from reliance digital banjara hills, it was defective sold with a duplicate charger.manager Mr. Susheel xavier .n, has sold it for 19000rs.next day I returned and it went to service centre and it's mother board was replaced and aftr that again it's battery was found to be defective and again replace and still it was not working.sudheel xavier the most fraudulent person in this world he doesn't reapond to any queries and refuses to replace laptop nor get it repaired. Reliance digital and acer are frauds and fake companies which doesn't care beware