Reliance Digital — Refrigerator

selva.g

from Mumbai, Maharashtra

Address:	Chennai, Tamil Nadu, 600041
Website:	www.reliancedigital.in

I have bought a refrigerator from reliance digital on 14 may. Till now the installation is not done. The box is in my home unopened. I have called the customer care multiple times and raised multiple complaints. Even went to the store to raise a complaint.

What irritates me is the response i receive every time. No follow up and fixing a time to have a person sent over. Why is a reputed retail outlet like reliance digital acting like this. We pay a premium to buy from a store like this to have a smooth experience. Online dealers offer better prices, but we go to stores so that we can get the product faster and for the buying experience. I have been let down by reliance digital and i will never buy anything from there anymore. I will also let all my friends know that this is a store unworthy of competing in a digital age. Amazon or flipkart will provide faster delivery than this for sure.

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Reliance Digital customer support has been notified about the posted complaint.

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Reliance Digital Customer Care

from Noida, Uttar Pradesh

Verified Support

RE: Reliance Digital — Refrigerator

Dear Valued Customer,

We apologize for the delay in installation. Our customer care team will take this on priority and ensure installation is completed.

At Your Service,
Reliance Digital

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Verified Support

RE: Reliance Digital — Refrigerator

Dear Valued Customer,

Your complaint has been registered with us and here is the complaint number[protected] for future reference.

At Your Service,
Reliance Digital

Ashish@w

from Mumbai, Maharashtra

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Reliance Digital Customer Care

from Noida, Uttar Pradesh

Verified Support

RE: Reliance Digital — Repairing of voltage

Dear Valued Customer,

We regret the inconvenience caused. Please share your contact details at http://bit.ly/RDCustomerCare for us to assist you.

At Your Service,
Reliance Digital

Reliance Digital Customer Care

from Noida, Uttar Pradesh

Verified Support

RE: Reliance Digital — Refrigerator

Dear Valued Customer,

We are glad to know that your concern has been addressed and resolved. Hope that you are satisfied with our services. We will do our best to ensure that your next experience with us will be good and you will not face any more inconveniences. Here’s looking forward to your next visit at Reliance Digital. Please let us know if you have any further queries that we can assist you with.

At Your Service,
Reliance Digital