Reliance Energy Complaints & Reviews

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Unauthorized Charges on Your Local Phone - Utility Bill?
How to Find Them, Eliminate Them & Get Your Money Back!
If your business still gets its phone service through the old "AT&T and Verizon, etc" local phone company (as opposed to one of the newer competitive phone providers) then you need to double check your phone bill each and every month for charges you did not authorize. You may not know it but the local phone company allows other companies to bill you through your local phone bill. And while the local phone company allows other businesses to bill you through your local phone bill, the local phone company does not verify that the charges being billed to you by the other company are valid. When these unauthorized charges fraudulently appear on your phone bill it's called "cramming". Unfortunately you as the business owner or manager are the only one that can spot the unauthorized charges and if you don't comb over your bill every month to spot these unauthorized charges - you'll pay for them.
Why does the local phone company allow other companies to pass charges onto your phone bill? "Third-party billing" is supposedly a great convenience in that you only have to pay one bill instead of separate bills for obvious authorized phone related charges like yellow-page advertising in the "real yellow pages", 411 information calls and long-distance calls from your chosen long distance carrier. Over the years though, some less-than-scrupulous companies have realized that most businesses rarely scrutinize their local-phone bills. To take advantage of this, these companies have come up with elaborate schemes to place
unauthorized charges on your phone bill that you'll end up paying for without even thinking. Unauthorized
charges you can end up paying for include charges for unwanted (and unused) email accounts, web sites,
directory information calls, directory advertising in obscure publications, voice mail accounts and other
services.
In theory, before these charges can be placed on your phone bill, the company that is originating the third-party billed charges is supposed to have a verification of the order like a voice recording. In reality though,
all the company needs to do to initiate the charge is submit your name and phone number to the billing
entity. The verifications are only required to be produced if a complaint is filed.
To prevent these charges from appearing on you business phone bill it's helpful to understand the four
parties that make unauthorized third party phone charges a costly reality. Party number one is any
employee who can answer your business phones. The unauthorized charge is rarely random and it usually
happens after one of your company employees gets a telemarketing call. Employees should be instructed to
document and report any overly aggressive telemarketing calls they receive. Party number two is the
telemarketing company that originates the unauthorized charges by trying to get your employee to accept
some service for which you'll be billed through your local phone bill. Party number three is the third-party
billing company that has billing agreements with your local phone company. The name of the third-party
billing is the one that is prominently displayed on your phone bill. After the third-party billing company's
name is the name of the company that is originating the unwanted charges. Party number four is your "former Ma Bell" local phone company that collects the unwanted charges (keeps a share for "Ma") and then passes the rest to the third-party billing company (who keeps a big share) and then passes the balance on to the company that initiated the unwanted charge.
Following are some of the top third-party billing names and unauthorized charge originators you'll find on
your phone bill. If you see these names on your phone bill you'll want to call the toll free number listed next to the charge to confirm it's a charge that's been properly authorized to be placed on your bill. Following are actual examples that we've recently found while auditing business phone bills.
We recommend customers should review any utility bills issued by deregulated utility companies. (In most instances today, consumers are paying higher charges to the deregulated gas and electric supply companies).
All Utility - Energy, gas, electric and water bills should be reviewed for proper reading and tariff.
If you suspect that you have been overcharged ask for detailed explanation and or file a complaint with your State Utility Commission.

Dear Sirs/Madam,

I want agency of making payment of REL Electricity Bills.taking this facility, what can i do?

I Request that Cheque my Electricity Miter. Because every month very high amount in my bill. Compare to Electricity I am not used in very Electronice Product.
So Please accept my request and soon cheque my Electricity miter & my Electricity Bill.

monthly bill very high Amount
Dear Sir/ Madam,

I Request that Cheque my Electricity Miter. Because every month very high amount in my bill. Compare to Electricity I am not used in very Electronice Product.
So Please accept my request and soon cheque my Electricity miter & my Electricity Bill.
I Request that Cheque my Electricity Miter. Because every month very high amount in my bill. Compare to Electricity I am not used in very Electronice Product.
So Please accept my request and soon cheque my Electricity miter & my Electricity Bill.


Anand Vashishtha

VIGILANCE DEPTT

THIS IS TO INFORM U THAT MANY PEOPLES ARE USING ELECTRICITY ILLEGAL AT BAIGANWADI, GOVANDI BETWEEN ROAD NO. 11 & 12. ONE OF CONSUMER PLOT NO.29-P-6 OF BAIGANWADI USING ILLEGAL ELECTRICITY IN WATER PUMP & DOMESTIC USE ETC.

PLEASE TAKE ACTION AGAINST THEM.

From,
Ravilal K Patel & Others C/1, Mahalaxmi Apartments.,
Cama Lane, Ghatkopar (West)
Mumbai: - 400 086
Date: - 13/1/2009
To,
The Manager
Reliance Energy Ltd.,
Chembur (East)
Mumbai: -


SUB: - Unauthorized electric supply at our property

Ref: - 1) Our property bearing situated at CTS No- 2374 to 2383of village Ghatkopar Kirol at Navroji lane, Ghatkopar (W), Mumbai- 400086 known as Krishna Chandra Bhuvan.
2) Cycle No. 10, Book No. 301/014.
Sir,
I the undersigned owner of the property herewith state that on 12/1/2009 a person claiming from Reliance Energy has visited our site & laid down a electric cable in our private property.
A our watchman has instructed us that cable has been laid down for Mr. Yashwant Kade. I state, as an owner I have not given any permission for electric connection to any person in my property.
The Reliance Energy should not give the permission for electric connection to any unknown person in my private property.
You are requested not to give any electric Connection to any body in our
Private property without written permission from us as a capacity of landlord.
Thanking You Yours Faithfully
For R .K Patel & Others

Partner

Don't fret - you have a choice - DO-THE-SWITCH is a campaign we've been running. You can switch to Tata - it's permitted by the Law.

Call Tata Power at[protected] and register your request or visit www.tatapower.com and make a new connection application ONLINE.

We have a small Yahoo group at http://groups.yahoo.com/group/bijlee and have been fighting these issues for the past 3 years...

Reliance Energy - We have been receiving very high electric bills from couple of months, around Rs. 8000/-.

Our usage is very low, we are 3 o[censored]s us and mostly out of house until evening 7 pm. Please accept this complain and show us the way, how we can minimize the bill amount. I request you to take some action against Relience Energy, they are taking away our hard earning for nothing..
Please check out electric meter and bills.
Please provide me the procedure to change my electric supplier...

Thanks..

monthly bill very high Amount
Dear Sir/ Madam,

My Consumer #[protected]

I Request that Cheque my Electricity Miter. Because every month very high amount in my bill. Compare to Electricity I am not used in very Electronic Product.
So Please accept my request and soon cheque my Electricity miter & my Electricity Bill.
I Request that Cheque my Electricity Miter. Because every month very high amount in my bill. Compare to Electricity I am not used in very Electronic Product.
I received the Bill Amount
I received the Bill Amount( Rs: 2056.00 month of July’ 09 & Rs: 1680.00 as a month of August’ 09) and believe me I was stunned by receiving such a huge amount of bill.

Please control this, we are middle class peoples and can’t afford this unfairness of Reliance energy.

Regards,

Mrs. Hema Bhakta Budha
Room no. 22, Jai Santoshi maa Nagar,
1st N. S Road, Near Cooper Hospital,
Vile Parle (W), Mumbai – 400056.

monthly bill very high Amount
Dear Sir/ Madam,

My Consumer #[protected]

I Request that Cheque my Electricity Miter. Because every month very high amount in my bill. Compare to Electricity I am not used in very Electronic Product.
So Please accept my request and soon cheque my Electricity miter & my Electricity Bill.

I received the Bill Amount( Rs: 1159.00 month of June’ 11 & Rs: 1330.00 as a month of july’ 11) and believe me I was stunned by receiving such a huge amount of bill.

Please control this, we are middle class peoples and can’t afford this unfairness of Reliance energy.From 1 year my energy bill very high.

Regards,

Mrs. OM PRAKASH LAXMINARAYAN SHARMA
R/6, Room no.513, Shree Ganesh CHS.
RNA Plaza, Ram Mandir Road,
MMRDA Colony, Goregaon (W), Mumbai – 400104.
Mobile No.[protected], [protected]

hi, i reside in vile parle (west) in mumbai, its a slum area.this is with regards to very high bill where in our consumption is very less. the detalis of our electric product are
1)tube lights 3
2) fan 2
3)Refrigerator 1
4) television 1
5)mixture 1
that is we do not have AC, oven nor any high voltage appliances, we are a lower middle class family of 4 members working only one 1, we have to pay bill of more than[protected] every month this is going on since last 3 years. it is my humble request to get me rid of this . i am tired of logging complaints ...i request you to help me out please... awaiting your reply

|| jai swaminarayan ||

To
Reliance Energy
Sir/Director/Mam

Sir, My name is Pratik Solanki working in BUSINESS STANDARD NEWS PAPER Co. I want to registert a complains against each and every tenants who are not helping to change the "Meter Box" Which is next to my entrance door for so many years, But the now the problem is the "Meter Box" Roof is now old and its IG galvanise sheet

So I want to change the "Meter Box" Roof "IG galvanise sheet" Every year we facing shock in our Main door which next "Meter Box" Is there any other way to help so each & every tenants agri & help to contribute whatever expense are there. OR can some of your Electric Engineer man come & visti my place & see the matter. Sir its most thankful & regards if you can send somebody to my place.

If you any suggestion then please tell me Sir.

regards

PRATIK SOLANKI
19/1 Wahab Mansion, Irla Lane, S.V.Road, Vile Parle (W) Near Ambe Mata chowk, Mumbai-56
26714910 /[protected]

I am agree with this am also facing same problem, i am staying in one BHK flat . my consumption is normally below 100 units. and in march its coming around 118 units, still bill amount is Rs 577/-
breakup like this energy charges 272/- Rs.fuel adjustment charges Rs. 139/- rliability charges/-36.18/-
Govt. electricity duty/-59.73/- Maharashtra Govt.Charges.sale duty 20.10/- you will find that taxes is more than consumption. it is totally unfair . we should go to grahak panchayat for justis.

I am agree with this am also facing same problem, i am staying in one BHK flat . my consumption is normally below 100 units. and in march its coming around 118 units, still bill amount is Rs 577/-
breakup like this energy charges 272/- Rs.fuel adjustment charges Rs. 139/- rliability charges/-36.18/-
Govt. electricity duty/-59.73/- Maharashtra Govt.Charges.sale duty 20.10/- you will find that taxes is more than consumption. it is totally unfair . we should go to grahak panchayat for justis.

To
Reliance Energy
Sir/Director/Mam
sir,
since I have got a new connection for my house. The bill send to me where as the address is wrongly mentioned. So please change it in my future bills .
NEW ADDRESS:
Baliram Zillu Vanage
Room no.02 CHL NO.24-B Shivaneri Nagar Welfare SOC.
V. J. B. Marg
Mankhurd (w)
Mumbai 400043

To
Reliance Energy
Sir/Director/Mam
sir,
since I have got a new connection for my house. The bill send to me where as the address is wrongly mentioned. So please change it in my future bills .
NEW ADDRESS:My A/c no.[protected]
Baliram Zillu Vanage
Room no.02 CHL NO.24-B Shivaneri Nagar Welfare SOC.
V. J. B. Marg
Mankhurd (w)
Mumbai 400043

Don't fret - you have a choice - DO-THE-SWITCH is a campaign we've been running. You can switch to Tata - it's permitted by the Law.

Call Tata Power at[protected] and register your request or visit www.tatapower.com and make a new connection application ONLINE.

We have a small Yahoo group at http://groups.yahoo.com/group/bijlee and have been fighting these issues for the past 3 years...