Reliance Fresh Complaints & Reviews

fruits — fruits and vegetables are not fresh

I am krishna kishore patchala I went to reliance fresh store at chandra mouli nagar today the fruits and vegetables in that store are in worst condition and this is the 24th time I am facing this,the store management are mixing the good and the spoiled fruits

a lady working in cochin oberon mall reliance fresh behaved with us as if we where low class people and wouldnt even let us open and check some curtain materials.She commanded us saying, you can open only if you buy.It was more of like, if you open...you have to buy it.In this age of competition, can a simple worker in a supermarket behave so arrogantly with a customer.Mr.Ambani, are you listening?We used to love coming to your outlets, but yesterday we have been hurt very much by the behavior of your staff.My number is [protected].
Abraham

Hi!

I strongly agree with your point. My experience today is as below. they are cheaters and robbers.

This is complaint about misbehavior and robbery at Reliance fresh at Whitefield in Bangalore. Just today at around 2:15 in the afternoon I went to this store in my office car for an official purpose of buying a sample. This is hardly any distance form my office, about 2 mins drive in car. the store had no customers, except for one probably who was at the billing counter. it was the normal empty store of afternoon for them, the cleaning and arranging work was going on. I was inside the store for roughly about 5 mins, and was coming back to my office as did not find the sample required there. at my office gate i realized i had left my mobile on the shelf in the reliance fresh store while looking at products. Immediately the car driver called on my phone to see if its ringing and we thought we will tell anyone who picks up the phone in the store to please keep it with them and we are coming in a minute to take it back.

it was ringing and there was no answer. meanwhile we were driving towards the store. the moment the car reached outside the store, my mobile was switched off. we went in and asked for the manager. he was called and he came out of the store room. i explained the loss of my mobile at his store and requested him to do a check of everyone in the store. he refused bluntly. he said sorry nobody in our staff has taken your mobile, and so I will not check or ask anyone. on repeated requests he refused to take any kind of action. I went back to office losing hope. picked up my bag and left office, thinking i will go back and ask them more strongly this time, and not give up just like that.

Went to the store again, told that manager firmly that it was not fair that he was not even doing a check. he said he was confident about the integrity of his employees, so i told him why do you fear then, check everyone. he kept fighting and giving excuses like they are busy etc. but honestly, like anyone would have observed, during mid afternoons, there is no business or work at such stores. So, he was clearly avoiding the check. When i started arguing very strongly, I told him I don't want to speak to and asked him to call his superior. He called his manager/superior, who was more rude than anyone there. I tried my best to explain it was an official number and as I 'am a working woman there are a lot of important numbers stored in the phone which need and cannot work without. That was the number people in my company reach me, and its very very important for me. Yet it was of no use. He pointed fingers at me and shouting, saying, go and complaint in police, its not our problem. I cannot explain the kind of treatment I got there.

Unfortunately it is the store we shop the most for all regular needs of vegetables/fruits/groceries etc.

The conclusion for me and for others reading this is, if at all this happens to you, it will be a suffering. So avoid going to such stores where there is no respect and value for customers like us.

Hi

Empty Water Bottle is always not available in Anna nagar branch.i am a regular customer since 5 years.your vendors are saying "no bottle no bottle"...i am really frustated...please arrange water bottle for me..then only i ll refer more peoples to your branch.

All the best

really pathatic, rude staff, name is fresh but nothing fresh.All fresh stocks kept aside and rotten things are kept 4 sale.
AMIT
[protected]

reliance fresh madan mahal jabalpur m.p. member ship card k liy @500rs feemagd hi raju

Your R.F.Cherital/card No. [protected]/Anoop Dave
Dt. 26 Feb.11
BILL REF, - C3301/ 0147/ 18.54.49 P.M

WE WANT TO LOAD A COMPLENT ABOUT IN THIS BILL THAT WE PURCHASE BOTTLE GOURD 612 GRAMS BUT UR CASHIAR CHARGE THE RATE OF BITTER GOURD @ 42.00 P K.G.
PLEASE SEE THIS MATTER.
THANKS.
CONTCT . [protected]

this complaint is right...i am also same feelings.

Sir
Name of Reliance fresh should be changed as in their Malviya Nagar Jaipur Store they are selling expired edible products. What they do is they remove the packing and sell loose gram, sugar, rice etc once the best before date is expired. Even they are used to temper the date on labels.

I made complaint in their complaint register many times but never ever received any response from them.

Surjeet singh Taneja
[protected]
surjeet.[protected]@gmail.com

Reliance Fresh Store — REG NON COOPERATION MISBEHAVIOUR

THE DAY YOU OPENED YOUR STORES IN MOHALI I AM A REGULAR CUSTOMER THERE.BUT WITH THE PASSING OF TIME YOUR STAFF IS BECOMING MORE NON COPERATIVE,THEY DONT CARE WHAT YOU ARE ASKING.ETC.

misguidance by staff

Today at reliance fresh the staff has misguided me badly about offer on real juice.

In the Reliance Fresh(New Sanganer Road, Jaipur) On the display the discount of Rs18/- on MRP of 138/-(Bornvita), I purchased 2 Nos (Bill no.C1014 #0155 dt 12.2.111), in the bill the MRP was Rs146/- when the fact Intimated to the person namely Suresh ([protected]) supposed to be in charge of the store, he misbehaved and corrected the same afterwards.I am very much embarrassed with this type of billing and moreover misbehaver of your employee.He should be sacked immediately to save your goodwill and keep generous staff to continue in the tough competition of the market.

reliance fresh store — Need to get my personal baggage kept with locker

Hi,
Today(16-Mar-2010)- I had kept my Personal bag with security-locker at Reliance Fresh store located at Road-NO-1, near Kedia Palace, Murlipura.

Could you please help me get it back.

Thanks,
Srinivas SP
+91-[protected]
Dadi Phatak, Benar Road, Jaipur

This Complains seems to be True Because The Person Mention Here on behalf of Relience Fresh might be a Very Low Level Employee of the Department with no Power to Forward this Complaint to highier Officials.I m also a Card Member of RELIENCE Fresh and i m also facing the same attitude while Redeeming my Reward Points.

The Girl Doing wrong.

I WENT TO RELIANCE FRESH, SECTOR 46-A, NERUL, NAVI MUMBAI ON 04.10.2009 TO PURCHASE VEGETABLES & GROCERY. I WAS TOLD TO GO FROM ONE COUNTER TO ANOTHER FOR BILLING & LABELLING OF VEGETABLES .THERE WAS NO LOBBY INCHARGE & COUNTER PEOPLE WERE SITTIING LAZILY INSTEAD OF BEING ALERT & FORTHCOMING. RELIANCE IS A BIG NAME MEANT TO DO BIG THINGS BUT THIS ATTITUDE IS REALLY PATHETIC.

POOR SERVICE
I WENT TO RELIANCE FRESH, 52/35 NAYA PARAO, VAISH COLLEGE ROAD ROHTAK ON 27.10.2008 TO PURCHASE RATION FROM YOUR SHOP SITUATED AT KATH MANDI, ROHTAK. MY GIFT ACHAR DANI PENDING BUT YOUR STAFF NOT INTEREST TO GIVE IT TO ME
RELIANCE IS A BIG NAME MEANT TO DO BIG THINGS BUT THIS ATTITUDE IS REALLY PATHETIC.

Sir, I happened to be at your
Submitted by Vijayan (not verified) on 29 October 2010 - 5:41pm.

Sir, I happened to be at your AMBATTUR, Chennai-53 (old no.225, new no.83, MTH Road, Venkatapuram, Ambattur-OT, Chennai- 600053 (TN[protected].
I have purchased 33 items bill no. 0106 & 0104 dt 23.10.2010.
Following are major short comings especially in Customer service –RATHER THERE IS NO SERVICE AT ALL. Starting from the Security guard- by not issuing tokens for our belongings, and intolerance level goes upto Supervisor level of one Ms .Sankari – who is just doing TIME PASS activities- not even helping the Customers in purchase or finding out an item –or atleast providing a Trolley, blocking path –basically she does not know anything about the RELIANCE FRESH & SERVICE. & She is very Arrogant with customers. More over No BASIC- courtesy, Culture, Behaviour, No help to customer, Misguiding customers –making them to wander here and There. wasting customers time and Patience, Irritating replies etc., etc.,
Just opposite to your Reliance fresh there is one similar outlet named FARM BAZAAR- (A shop similar like yours) . Just go and see their Service & other areas mentioned above. Really classic (Quick service, coutesy, and help extended by the staff there.)
Because of No service by people like the so called one Ms. Sankari & counter service you have to close down shop, else your competitors will make you to shut your shop, through their efficient service, behaviour, approach etc.,
As we all remember The Great Legend Mr.Dirubhai Ambani -who built the Grand Great Empire of Reliance Group of Companies – but now the situation may destroy the Good name created / earned by The legend Mr.Dirubhai Ambhani & it will take a beat., in the days to come, if no corrective measures such as by removing such Useless staff else things will happen for a good Closure of your Outlets / Organisations.As you well aware that Some may take up to Consumer Protection Court, RTI, etc., Pl.Take care. Thanks,
(P.S.: I have written the complaint in Complaint/suggestion Register too & informed the officials but do not know the outcome yet.)
-vijay ph.[protected]
email: [protected]@gmail.com